Book a hotel near Manuel Antonio National Park, Puntarenas

Place was very easy to find and upon check-in, staff was very welcoming, helpful and gracious. Rooms were nicely appointed, spacious and very clean. The grounds were well kept and very pleasant. The restaurant and bar areas were staffed with friendly and professional staff, food was very good for a hotel restaurant. Very pleasant stay with no issues whatsoever.

I made this reservation in November for a trip in February. I read the mixed reviews but decided to give it a shot because of the hotel’s location. WISH I HADN’T. I give the guy my name and he shuffles through some papers and says there’s no reservation. He asks how I booked and if I have a confirmation number. I show him the reservation. He just says he doesn’t know what happened but he doesn’t have a reservation and they’re fully booked. I connect to their WiFi and as I’m going through my emails I see that the hotel actually sent me a message saying they attempted to charge my card the NIGHT BEFORE and were unable to so I needed to call to secure my reservation. So now I’m just heated. I had sent the hotel a message weeks prior asking how they process the payment and if I could pay in cash because the card I had used to reserve had been cancelled due to fraudulent charges. NEVER GOT A RESPONSE. So now I’m confused as to why they’re trying to charge me before I even arrive. That message was sent around 10pm, I arrived at the hotel before noon the next day. In that timeframe they took it upon themselves to cancel. If I would’ve had internet connection to actually see the message I would’ve called. You would think for being in a touristy area you would give people more time to respond. UNPROFESSIONAL. So I show the guy the message and he just says well then yeah they must have cancelled. He claims he’s not the one in charge of reservations so I could come back and talk to that

Great location. Cannot beat proximity to Manuel Antonio NP and public beach. Staff was amazing and super friendly and hopeful whenever possible. I would most certainly come back and stay here year after year!

A small hotel where the staff gets to know who you are and are readily available to help with whatever you need. Perfectly located minutes to the national park as well as minutes to the beach. Although they only serve breakfast, there are at least a dozen places to eat all within walking distance.

There was mold on the bathroom walls and also bed bugs my wife and I were scratching our bodies so much the irritation on our skin was so bad we had to go see the doctor , hotel was not accommodating in any way , the worst hotel experience We ever had , the manager kathrine was so rude and didn’t seem to care at all about the issues at the hotel , Beware!!! Stay away !!!!!!!

Beautiful setting and atmosphere. Real jungle and jungle life all around. Staff friendly and prompt. Would love to come back.