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Boutique Hotel Las Cascadas The Falls

3.0 star property
Family-friendly 3-star hotel near Playa La Macha

Choose dates to view prices

Photo gallery for Boutique Hotel Las Cascadas The Falls

Aerial view
Casa Cascadas | Private kitchen | Fridge, coffee/tea maker, eco-friendly cleaning products, freezer
Aerial view
Restaurant
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa
  • Housekeeping

Explore the area

View in a map
Road to Marina Pez Vela, 250 mts West, Zona Americana, Tipo H, Quepos, Puntarenas, 60601
  • Place, Marina Pez Vela
    ‪6 min walk‬
  • Place, Manuel Antonio Nature Park & Wildlife Refuge
    ‪13 min walk‬
  • Place, Playa La Macha
    ‪10 min drive‬
  • Airport, Quepos (XQP)
    ‪10 min drive‬

Room options

View all photos for Toucan Suite

Toucan Suite | Living area

Toucan Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 753 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe One Bedroom Condo

2 bedrooms, premium bedding, in-room safe, individually decorated

Deluxe One Bedroom Condo

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Casa Cascadas

Casa Cascadas | Living area

Casa Cascadas

  • 495 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 1 Twin Murphy Bed and 1 Double Bed

View all photos for Tree Top Dome

Tree Top Dome | 2 bedrooms, premium bedding, in-room safe, individually decorated

Tree Top Dome

  • 430 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for The Nest

The Nest | 2 bedrooms, premium bedding, in-room safe, individually decorated

The Nest

  • 279 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Bedrooms

2 bedrooms, premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Garden View

2 bedrooms, premium bedding, in-room safe, individually decorated

Two Bedroom Garden View

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Luxury Suite

2 bedrooms, premium bedding, in-room safe, individually decorated

Luxury Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Room

2 bedrooms, premium bedding, in-room safe, individually decorated

Garden View Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Tree Top Canopy

Tree Top Canopy | 2 bedrooms, premium bedding, in-room safe, individually decorated

Tree Top Canopy

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden View Condo

2 bedrooms, premium bedding, in-room safe, individually decorated

Garden View Condo

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Bougainvillea Suite

Bougainvillea Suite | Living area

Bougainvillea Suite

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Quepos

El Cerro stay.With a stay at this El Cerro hotel, you'll be within half a mile (1 km) of Marina Pez Vela and 2 miles (3 km) of Playa La Macha. Manuel Antonio Nature Park & Wildlife Refuge and Biesanz Beach are also within 3 miles (5 km).

What's nearby

  • Rancho Tipico don Juan - 5 min walk - 0.3 miles
  • Marina Pez Vela - 6 min walk - 0.4 miles
  • Nahomi Park - 10 min walk - 0.5 miles
  • Manuel Antonio Nature Park & Wildlife Refuge - 13 min walk - 0.7 miles
  • Playa La Macha - 10 min drive - 1.1 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 155 min drive

Restaurants

  • ‪Cuba Libre Restaurant & Bar - ‬8 min walk
  • ‪Gelateria Amorosi - ‬7 min walk
  • ‪Soda Sánchez - ‬13 min walk
  • ‪Comidas Rápidas Picis - ‬10 min walk
  • ‪Gabriella's - ‬8 min walk

About this property

Boutique Hotel Las Cascadas The Falls

Family-friendly 3-star hotel near Playa La Macha
Boutique Hotel Las Cascadas The Falls offers its guests a marina, an outdoor pool, and a children's pool. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the family-friendly Boutique Hotel Las Cascadas The Falls. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. A complete renovation of Boutique Hotel Las Cascadas The Falls was completed in November 2022.

Smoking is allowed in designated areas at this 3-star Quepos hotel.

  • 14 guestrooms or units
  • 3 levels
  • 4 buildings
  • Built in 1992
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Boutique Hotel Las Cascadas The Falls offers 14 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. This Quepos hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Refrigerators and coffee/tea makers are provided. Irons/ironing boards and hair dryers can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps.

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Total with taxes and fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Things to do

  • Children's pool
  • Library
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This hillside property has pedestrian walkways between buildings located 246 feet (75 meters) apart.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 170.00 per vehicle (one-way)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: PayPal
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, mobile payments, and PayPal. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:30 AM to 10 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Condotel Las Cascadas Hotel
Condotel Las Cascadas Hotel Quepos
Condotel Las Cascadas Quepos
Condotel Las Cascadas Costa Rica/Manuel Antonio National Park
Condotel Las Cascadas Hotel Manuel Antonio National Park
Las Cascadas The Falls Quepos
Las Cascadas The Falls Condotel
Boutique Hotel Las Cascadas The Falls Hotel
Boutique Hotel Las Cascadas The Falls Quepos
Boutique Hotel Las Cascadas The Falls Hotel Quepos

Frequently asked questions

How close is Boutique Hotel Las Cascadas The Falls to the airport?

Boutique Hotel Las Cascadas The Falls is 3.9 mi (11-min drive) away from the Quepos (XQP) airport, the closest popular airport to the property.

How much does it cost to stay at Boutique Hotel Las Cascadas The Falls?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at Boutique Hotel Las Cascadas The Falls on Dec 9, 2025 start from $140.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Boutique Hotel Las Cascadas The Falls have an airport shuttle?

Boutique Hotel Las Cascadas The Falls offers an airport shuttle 24 hours a day, on request, for a charge of USD 170.00 per vehicle, one-way.

How close is Boutique Hotel Las Cascadas The Falls to the beach?

This hotel is 2 mi (7-min drive) from Playa La Macha and 4 mi (12-min drive) from Playitas Beach. Don't forget your sunscreen!

Does Boutique Hotel Las Cascadas The Falls offer free breakfast?

Boutique Hotel Las Cascadas The Falls offers free local cuisine breakfast every day from 7:30 AM to 9:30 AM.

Is there a casino at Boutique Hotel Las Cascadas The Falls?

No, there is no casino at this hotel.

What time is check-in at Boutique Hotel Las Cascadas The Falls?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Boutique Hotel Las Cascadas The Falls?

This hotel offers free self parking and extended parking.

Does Boutique Hotel Las Cascadas The Falls have a pool?

Boutique Hotel Las Cascadas The Falls features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:30 AM to 10 PM.

Does Boutique Hotel Las Cascadas The Falls have a spa?

This hotel doesn't have a spa, but it does offer body scrubs, facials, and mani/pedis.

How close is Boutique Hotel Las Cascadas The Falls to downtown Quepos?

Boutique Hotel Las Cascadas The Falls is 0.5 mi away from Quepos.

Reviews

Boutique Hotel Las Cascadas The Falls Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 151 out of 217 reviews
Rating 8 - Good. 36 out of 217 reviews
Rating 6 - Okay. 17 out of 217 reviews
Rating 4 - Poor. 6 out of 217 reviews
Rating 2 - Terrible. 7 out of 217 reviews

Reviews

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is only a 5 minute walk to the marina and 10 minutes to town. My room was very clean, the bed and pillows were good with hot water and a small refrigerator. It also has a nice pool with a bar/ restaurant. Breakfast was good and the room was fairly priced. Depending on what room you book there are a number of stairs you have to take to get to the upper rooms. Would definitely recommend for a short stay.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
would not recommend this hotel, location is super shady, too many spiders inside the room, around all costa rica the one person who was not welcoming was working in this hotel. the price is crazy for what they offer, for the money literally any other option would've better.
Stayed 2 nights in Aug 2025

10/10 Excellent

Levani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place! Madeline was very sweet and accommodating, very helpful. This place was beautiful and was cleaned every day without asking. Smelled amazing inside. It was very comfortable for my family of 5! Breakfast and cocktails were delicious! And the pool was perfect!! My son would not come out hahaha
Stayed 5 nights in Aug 2025

10/10 Excellent

Elliott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here! The staff was amazing and extremely accommodating to our late check in and the service was incredible. We were immediately greeted and given a map of Quepos along with the knowledge of everything that was around. Drinks were amazing and the constant wildlife present at our stay made it that much more special. The treetop canopy did have an uphill walk to get to, but it was so worth it as our room and balcony was right in front of a scarlet macaw nest. Our room was clean and beautiful! When looking for excursions, staff was incredibly knowledgeable of everything to do nearby and even booked it for us! An incredibly unique stay with above and beyond service and beauty, I couldn’t recommend this hotel more. Pura Vida
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Jul 2025

10/10 Excellent

Bumyong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden gem

We booked the 2-bedroom deluxe room, which turned out to be a spacious two-story place with a full kitchen. The property itself was amazing — we absolutely loved it. We were greeted by Madeline when we arrived, and she was such a great host. She walked us through everything we needed to know about the property and answered all our questions about Quepos. She even gave us some great restaurant recommendations, which we ended up loving. Madeline truly made our stay better with her friendly demeanor and her constant willingness to help us with anything we needed. Oh and don't forget to ask Madeline about the happy hour! I recommend Mangoritas. Madeline makes great Mangoritas. This place is definitely a hidden gem. Also, shoutout to Anita, who served breakfast — she was super friendly too
Stayed 3 nights in Jun 2025

10/10 Excellent

Stefan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. The staff is very welcoming and helpful. We loved this place.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nikoletta

Stayed 7 nights in May 2025

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wild life surrounding and on the the property. Owners lived on site and were very accommodating. Nothing not to like.
Stayed 4 nights in May 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a stay

Can’t say enough good things about this hotel. Beautiful grounds with abundant wildlife and gorgeous flora. Our hosts, both Dylan and Madeline were friendly, knowledgeable and extremely helpful. They made you feel like family. Our rooms were large and comfortable. Our only caution is that the property is built on a hillside so it may pose a challenge if you have difficulty walking, but you can always request a room at the main level. While we were there, we saw toucans, monkeys and macaws right on the property. A highlight for us! We also at breakfast and dinner there as well. Although the menu is small, everything was so delicious.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Irene

Stayed 3 nights in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a wonderful four days at the hotel. The staff (Madeline, Dillon and Brandon) should be commended for making us feel like it was our private resort. The hotel is in an incredible setting- so close to the downtown yet it feels like you are in your own ecosystem with nature. The pool, patio, food were all wonderful. Our suite was very unique and comfortable- just a bit dated but otherwise no issues. We would stay there again in a heartbeat!
Stayed 4 nights in Mar 2025

10/10 Excellent

Polina

Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
What’s good - property has character and feels like you’re in the jungle. Breakfast is included. Pool area is clean and refreshing. What was challenging - no real food menu beyond pizza. The electricity went out for 4+ hours one night. The mtn top units are very steep to travel to. The connecting road was under construction so all transportation takes a bit longer. The better restaurants and beaches are always a drive away
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tranquil, clean and inviting. Lots of smiles.
Stayed 1 night in Mar 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeous property with a very friendly and helpful staff. We enjoyed every bit of our 3-night stay. Delicious meals and many thoughtful amenities. Would definitely stay here again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

JITENDRA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was unique, built on different hills, getting to them for older people is difficult, steep stairs and slopes. For younger people it's alright. Transportation was difficult from the hotel, only option was taxi, but the closeness to the Marina made it a good option, there were several excellent restaurants so eating there was great. The staff was excellent, especially Anita, very helpful, efficient and kind. They did their to make us feel comfortable and happy.
Stayed 2 nights in Jan 2025

6/10 Okay

Jennifer, Farmington Hills

Traveled with family
Liked: Cleanliness, staff & service
While staff was excellent & I enjoyed the uniqueness of room layouts and close proximity to everything in/around Quepos/Manuel Antonio — this property has MANY areas for improvement. 1) The road to access the property is riddled with huge potholes. I know potholes are pretty normal in Costa Rica but these were ENORMOUS and the owners should look into re paving the road to ensure their guests don’t blow out a tire or damage an axle on a rental vehicle. 2) AC is locked at a pretty high temp and doesn’t allow guests to control the temp of the room to their liking. For any enjoyable holiday, this is a MUST being that the hotel is located in the heart of a tropical area with high heat/humidity. 3) There was a smell of raw sewage gas coming thru the bathroom & permeating the entirety of the room for our entire stay. Again, I understand there are certain limitations with Costa Rican toilets/sewage in general. But I’m also aware that this could possibly maybe solved by having P traps installed or whatever you have to do to spare guests from smelling that for their entire stay. 4) The parking lot was so small that guests were forced to double park blocking other guests from leaving or parking way outside the gate and down the hill etc. the owners need to invest in a supplemental parking area for their guests. 5) Beds were brick hard & super uncomfortable. I travel extensively & large majority of hotel beds I encounter are adequate. In this case, I got horrible sleep all 4 nights :(
Stayed 4 nights in Dec 2024

10/10 Excellent

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely STUNNING. We saw Macaw birds as we ate breakfast! Breakfast was delicious and all the staff were attentive. We had to leave late on the day of our checkout and they held all our bags and gave us a shower to use when we got back from Manuel Antonio. Pool is beautiful and the entire property is pretty. Five minute walk to the town and a beautiful marina with live music. Great, creative rooms with lots of space and magnificent windows overlooking the jungle. Staff really outstanding and helpful.
Stayed 2 nights in Dec 2024

4/10 Poor

Akshai Raghavan

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Spent only a night at this property. Completely overpriced for the quality of experience. Shower drain was blocked, water in the WC took forever to drain after each use and for whatever reason the laundry service was not available. To their credit, the hotel staff were friendly and tried to fix things but so many things going wrong in room in a single day seems more like poor management oversight of the property.
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Stayed 6 nights in Nov 2024