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City Garden GRAND Hotel

5-star property
8008 Makati Avenue corner, Makati, Manila 1-855-201-7819
4.6 out of 5
Wonderful!
See all 10 travelocity Reviews

"Property is centralized to my needs. Close to restaurants, shopping centers, hospital & clinics, church, banks, and etc... Most staff (from front de ... " More

By a verified traveler on Sat 24 Dec 2022

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Hotel Description

5-star luxury hotel near Fort Bonifacio

City center retreat

Within a 15-minute walk of this Makati Downtown hotel, you'll find Power Plant Mall and Ayala Triangle Gardens. Greenbelt Shopping Mall and Glorietta Mall are also within 2 miles (3 km).

Poolside dining

This luxury hotel includes 2 restaurants, an outdoor pool, and a spa tub. Traveling on business? Take advantage of the 3 conference rooms, business center, and free valet parking. Enjoy the gym and perks like free self parking and free WiFi.

Standard No View Twin Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$75* Per night/room Jun 13 - Jun 14

Standard No View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Grand Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 6 Max

City Garden GRAND Hotel ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for City Garden GRAND Hotel

Everyone (7) Family (2)
5 out of 5

Posted by on Feb 27, 2023

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Comment from Hotel Management

Mar 25, 2023 by John Pagtabunan | Duty Manager

Dear Mr. Federico,Thank you for taking the time to share your experience during your recent stay with us. Our team truly appreciates it. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you back here at City Garden Grand Hotel.Best Regards,John PagtabunanDuty Manager

4 out of 5

Posted by on Feb 5, 2023

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Comment from Hotel Management

Mar 18, 2023 by General Manager

Dear Ms. Erna,Thank you for staying with us and for the nearly perfect score! Hope your time in City Garden Grand Hotel was enjoyable and that you will plan to visit us again very soon.Always at your service,Christian TadeoAsst. Front Office Manager

4 out of 5
Property is centralized to my needs. Close to restaurants, shopping centers, hospital & clinics, church, banks, and etc... Most staff (from front desk, housekeeping, security, and supervisors) are very friendly and helpful. However, there are certain things that still need improvement - e.g. reservations and restaurant service. I addressed this with staff and supervisor while staying at the hotel.

Posted by , from Cleveland on Dec 24, 2022

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Comment from Hotel Management

Dec 26, 2022 by General Manager

Dear Mr. Manuel,Thank you for choosing City Garden Grand Hotel to be your host following your recent trip here in the Philippines. Meanwhile, I do apologize that you did not have a positive first impression at our Hotel. I understand that one of our managers have already been in touch with you as soon as we received your feedback and I’m honored that notwithstanding this setback, you allow us to have an opportunity to make things right, and for that, we are very much grateful. Still, your feedback is very well noted and rest assured that we are in continuous efforts on making improvement in our overall service. Furthermore, we look forward to welcoming you back in the future for an improved and incredible stay.Always at your service,Christian TadeoHotel Duty Manager

5 out of 5
I can’t say enough nice things about my stay here. Every aspect was above expectations, from staff courtesy to amenities to location. A couple of requests from front desk were met promptly and without question.

Posted by on Feb 8, 2020

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Comment from Hotel Management

Feb 19, 2020 by General Manager

Dear Valued Guest, Thank you for providing such encouraging feedback. Your kind words inspire us to continue providing memorable moments and a GRAND experience for all of our guests. We look forward to welcoming you back soon. Best Regards, Mirro Reperuga General Manager

5 out of 5
It was a great place. I highly recommend it. Very clean and the staff was great, very friendly.

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 9, 2019 by General Manager

Dear Valued Guest, Thank you for taking the time to share your review with us. Your feedback is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future. Best Regards, Mirro Reperuga General Manager

5 out of 5
I've stayed with this hotel before and I'm always pleased with the service and amenities

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 7, 2019 by General Manager

Dear Valued Guest, Thank you for taking the time to share your review with us. Your feedback is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future. Best Regards, Mirro Reperuga General Manager

5 out of 5

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 5, 2019 by General Manager

Dear Valued Guest, Thank you for providing such encouraging feedback. Your kind words inspire us to continue providing memorable moments and a GRAND experience for all of our guests. We look forward to welcoming you back soon. Best Regards, Mirro Reperuga General Manager

4 out of 5
Good location. Great customer service. Enjoyed staying in the area.

Posted by on Mar 26, 2019

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Comment from Hotel Management

Mar 27, 2019 by General Manager

Dear Valued Guest, Thank you for providing such encouraging feedback. Your kind words inspire us to continue providing memorable moments and a GRAND experience for all of our guests. We look forward to welcoming you back soon. Best Regards, Mirro Reperuga General Manager

5 out of 5

Posted by on Mar 10, 2019

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Comment from Hotel Management

Apr 1, 2019 by General Manager

Dear Valued Guest, Thank you for taking the time to rate us. Your rating is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future. Best Regards, Mirro Reperuga General Manager

4 out of 5
They have breakfast buffet with a lot of selections. They also have dinner buffet but with limited selections. The staff is very friendly and helpful.

Posted by , from Anaheim, California, USA on Mar 1, 2019

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Comment from Hotel Management

Mar 8, 2019 by General Manager

Dear Mr. Dexter, Thank you for taking the time to review! While we thank you for commending the selection to our breakfast buffet, I regret that the food selection to our dinner buffet was not to your liking. Please allow me to raise your concern with our Culinary Team to further review the menu of the dinner buffet to improve variety and selection. Meantime, I look forward to your return. Thank you! Regards, Mirro Reperuga General Manager

About the City Garden GRAND Hotel

Location 8008 Makati Avenue corner, Makati, Manila 1200

Property Features

City Garden GRAND Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. There are 3 meeting rooms available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury City Garden GRAND Hotel. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Makati hotel.

  • 1 building
  • 311 guestrooms or units
  • 33 levels
  • 2 dining venues
  • Built in 2014
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Manila Buenidia Station (2.7 km / 1.7 mi)
  • Parking: Free valet parking and self parking

Room Amenities

City Garden GRAND Hotel offers 311 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Electric kettle
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Firefly Roofdeck - This poolside rooftop bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered.

SPICE Cafe - Onsite buffet restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1200.0 per night.

Pet Policy

  • Pets and service animals are not allowed at City Garden GRAND Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • UnionPay
  • Cash or credit card deposit required
  • Property is not currently implementing any guest safety measures
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 11
  • Events/parties not allowed
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 850 for adults and PHP 425 for children
  • Rollaway bed fee: PHP 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Garden Grand Hotel
  • City Garden Grand Hotel Makati
  • City Garden Grand Makati
  • City Grand Hotel
  • Grand Garden Hotel
  • Hotel City Garden
  • Hotel City Grand
  • City Garden Grand Hotel Makati, Metro Manila
  • City Garden Grand
  • City Garden GRAND Hotel Hotel
  • City Garden GRAND Hotel Makati
  • City Garden GRAND Hotel Hotel Makati

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.