"Property is centralized to my needs. Close to restaurants, shopping centers, hospital & clinics, church, banks, and etc... Most staff (from front de ... " More
City center retreat
Within a 15-minute walk of this Makati Downtown hotel, you'll find Power Plant Mall and Ayala Triangle Gardens. Greenbelt Shopping Mall and Glorietta Mall are also within 2 miles (3 km).
Poolside dining
This luxury hotel includes 2 restaurants, an outdoor pool, and a spa tub. Traveling on business? Take advantage of the 3 conference rooms, business center, and free valet parking. Enjoy the gym and perks like free self parking and free WiFi.
Mar 25, 2023 by John Pagtabunan | Duty Manager
Dear Mr. Federico,Thank you for taking the time to share your experience during your recent stay with us. Our team truly appreciates it. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you back here at City Garden Grand Hotel.Best Regards,John PagtabunanDuty Manager
Mar 18, 2023 by General Manager
Dear Ms. Erna,Thank you for staying with us and for the nearly perfect score! Hope your time in City Garden Grand Hotel was enjoyable and that you will plan to visit us again very soon.Always at your service,Christian TadeoAsst. Front Office Manager
Dec 26, 2022 by General Manager
Dear Mr. Manuel,Thank you for choosing City Garden Grand Hotel to be your host following your recent trip here in the Philippines. Meanwhile, I do apologize that you did not have a positive first impression at our Hotel. I understand that one of our managers have already been in touch with you as soon as we received your feedback and I’m honored that notwithstanding this setback, you allow us to have an opportunity to make things right, and for that, we are very much grateful. Still, your feedback is very well noted and rest assured that we are in continuous efforts on making improvement in our overall service. Furthermore, we look forward to welcoming you back in the future for an improved and incredible stay.Always at your service,Christian TadeoHotel Duty Manager
Feb 19, 2020 by General Manager
Dear Valued Guest, Thank you for providing such encouraging feedback. Your kind words inspire us to continue providing memorable moments and a GRAND experience for all of our guests. We look forward to welcoming you back soon. Best Regards, Mirro Reperuga General Manager
Jul 9, 2019 by General Manager
Dear Valued Guest, Thank you for taking the time to share your review with us. Your feedback is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future. Best Regards, Mirro Reperuga General Manager
Jun 7, 2019 by General Manager
Dear Valued Guest, Thank you for taking the time to share your review with us. Your feedback is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future. Best Regards, Mirro Reperuga General Manager
Jun 5, 2019 by General Manager
Dear Valued Guest, Thank you for providing such encouraging feedback. Your kind words inspire us to continue providing memorable moments and a GRAND experience for all of our guests. We look forward to welcoming you back soon. Best Regards, Mirro Reperuga General Manager
Mar 27, 2019 by General Manager
Dear Valued Guest, Thank you for providing such encouraging feedback. Your kind words inspire us to continue providing memorable moments and a GRAND experience for all of our guests. We look forward to welcoming you back soon. Best Regards, Mirro Reperuga General Manager
Apr 1, 2019 by General Manager
Dear Valued Guest, Thank you for taking the time to rate us. Your rating is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future. Best Regards, Mirro Reperuga General Manager
Mar 8, 2019 by General Manager
Dear Mr. Dexter, Thank you for taking the time to review! While we thank you for commending the selection to our breakfast buffet, I regret that the food selection to our dinner buffet was not to your liking. Please allow me to raise your concern with our Culinary Team to further review the menu of the dinner buffet to improve variety and selection. Meantime, I look forward to your return. Thank you! Regards, Mirro Reperuga General Manager
City Garden GRAND Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. There are 3 meeting rooms available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury City Garden GRAND Hotel. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Makati hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
City Garden GRAND Hotel offers 311 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Firefly Roofdeck - This poolside rooftop bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered.
SPICE Cafe - Onsite buffet restaurant. Open daily.
Room service (during limited hours) is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.