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Dusit Thani Manila

5-star property
Arnaiz Ave, Ayala Center, Makati, Manila 1-855-201-7819

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4.4 out of 5
Excellent!
See all 5 Travelocity Reviews

"Breakfast buffet and location are excellent. My only complaint is that I reserved four rooms with King size beds and all the rooms we received had tw ... " More

By a verified traveler on Thu 05 Dec 2019

Points Of Interest

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Hotel Description

Family-friendly 5-star hotel near The Mind Museum

Heart of Makati

At this San Lorenzo hotel, you'll be within a 5-minute walk of SM Makati and Glorietta Mall. Ayala Center and Ayala Museum are also within half a mile (1 km).

Luxury amenities

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this luxury hotel. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare. Enjoy the fitness center and perks like free WiFi.

Free Internet, flat-screen TVs

The 500 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and thoughtful touches like bathrobes and slippers. 24-hour room service, minibars, and coffee/tea makers are also available.

Premier - Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Dusit Room - Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Executive Suite - King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Dusit Room - King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite - Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Premier - Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Dusit Thani Manila ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Dusit Thani Manila

Everyone (1) Family (4)
3 out of 5
Breakfast buffet and location are excellent. My only complaint is that I reserved four rooms with King size beds and all the rooms we received had two small beds in them each. When I asked the front desk for help they told me nothing could be done.

Posted by on Dec 5, 2019

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Comment from Hotel Management

Dec 11, 2019 by Stanley Lo, General Manager

Dear Traveler, Duly noted on the points given and we apologize for the inconvenience it may have caused you during your stay in the hotel. Your valuable comments is of the utmost importance to us and we promise to make sure we provide that 5-star service in every guests visit in Dusit Thani Manila. We look forward to welcoming you once more at Dusit Thani Manila. Kob Khun Krub, Stanley Lo, General Manager

4 out of 5
Good place and great staff and nice hotel 🏨 was great service and staff very good service was clean and great service

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 2, 2019 by Stanley Lo, General Manager

Dear mohyalkathiri, Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope to see you back soon in the hotel. Kob Khun Krub, Stanley Lo, General Manager

5 out of 5
Breakfast at the Pantry was excellent. Staff are helpful and would go out of their way to assist. Location is great. The hotel is very clean and classy. I am beginning to miss it along with the staff who constantly interacts with me.

Posted by on Aug 28, 2019

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Comment from Hotel Management

Aug 28, 2019 by Stanley Lo, General Manager

Dear Traveler, We are incredibly grateful that you took the time out to leave us this note. Your kind words will keep us motivated in continuing to provide 5 star service to our valued guests like you. Hope to welcome you again soon. Kob Khun Krub, Stanley Lo, General Manager

5 out of 5

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 18, 2019 by Stanley Lo, General Manager

Dear Traveler, Thank you for the time and we appreciate the 5-star rating. We hope to see you back soon in the hotel. Kob Khun Krub, Stanley Lo, General Manager

5 out of 5
very beautiful place bed was great had a good rest rooms always clean staff was the great always great you when you come in if you needed help they were there and service was right now you didnt have to wait great place to stay

Posted by on Mar 19, 2019

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Comment from Hotel Management

Mar 20, 2019 by Stanley Lo, General Manager

Dear Traveler, We thank you for this very positive and amazing feedback of your stay with us. It gives us such pleasure to read your 5 star rating of our services and facilities. Your kind words will keep us motivated in continuing to provide 5 star service to our valued guests like you. Kob Khun Krub, Stanley Lo, General Manager

About the Dusit Thani Manila

Location Arnaiz Ave, Ayala Center, Makati, Manila 1223

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

All-inclusive Details

All-inclusive room rates at Dusit Thani Manila are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Dusit Thani Manila are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Dusit Thani Manila offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. A children's pool, a fitness center, and gift shops/newsstands are also featured at the luxury Dusit Thani Manila. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 5-star Makati hotel.

  • 500 guestrooms or units
  • 16 levels
  • 3 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Ninoy Aquino Intl. Airport (MNL) (10.5 km / 6.5 mi)
  • Train station: Manila EDSA Station (1.4 km / 0.9 mi)
  • Metro station: Ayala Center Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Dusit Thani Manila offers 500 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

The Pantry - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

UMU - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Benjarong - This restaurant specializes in Thai cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

Devarana Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Hospital bed available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1839.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Dusit Thani Manila

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 1450 for adults and PHP 725 for children (approximately)
  • Airport shuttle fee: PHP 2350 per vehicle (one-way)
  • A late check-out fee will be charged
  • Rollaway bed fee: PHP 1839.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dusit
  • Dusit Manila
  • Dusit Thani Manila
  • Dusit Thani Manila Hotel
  • Dusit Thani Manila Hotel Makati
  • Dusit Thani Manila Makati
  • Manila Dusit
  • Manila Dusit Thani
  • Thani Dusit
  • Thani Dusit Manila
  • Dusit Hotel Makati
  • Dusit Makati
  • Dusit Thani Hotel Manila
  • Dusit Thani Manila Makati, Metro Manila
  • Manila Dusit Thani Hotel
  • Dusit Thani Manila Makati Metro
  • Dusit Thani Manila Hotel
  • Dusit Thani Manila Makati
  • Dusit Thani Manila Hotel Makati

You should know

  • Dusit Thani Manila offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.