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4.8 out of 5

"My stay was great. I will stay here again in the future. " More

By a verified traveler on Thu 05 Dec 2019

Hotel Description

Family-friendly 5-star hotel near Glorietta Mall

Close to airport

Within a 10-minute walk of this Bel-Air hotel, you'll find Glorietta Mall and Ayala Center. Greenbelt Shopping Mall and SM Makati are also within half a mile (1 km).

Luxury amenities

A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. Families will appreciate the children's pool, onsite laundry facilities, and in-room childcare. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like free self parking and WiFi in public areas.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 351 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include 24-hour room service, minibars, and premium bedding.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$119* Per night/room Dec 17 - Dec 18

Deluxe Room, 2 Twin Beds (Renovated)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Grand Deluxe, Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Executive Suite (Renovated)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Peninsula Manila ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Peninsula Manila

Everyone (3) Couples (1) Family (3)
5 out of 5
My stay was great. I will stay here again in the future.

Posted by on Dec 5, 2019

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Comment from Hotel Management

Dec 17, 2019 by Patrick

Dear Guest, Thank you for your kind words. We appreciate the time you took to share your review with us on Travelocity. We look forward to welcoming you back soon. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

5 out of 5

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 21, 2019 by Patrick

Dear Guest, We appreciate the time you took to share your review with us on Travelocity. We look forward to welcoming you back soon. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

4 out of 5
The bar on site is the designated smoking area. I wanted to go in and have a drink, but the place was disgusting.

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 29, 2019 by Patrick

Dear Guest, Thank you for choosing to stay at The Peninsula Manila during your trip to Manila. I appreciate that you took the time to share your feedback with us and for acknowledging our facilities which we do take pride in. I would like to apologize for the inconvenienced that you have encountered during your stay with us however since the implementation of the nationwide smoking ban has occurred The Bar has been our designated smoking area. Please be assured that I have raised your review with our management team and will continue to strive for the highest service standards. We hope to welcome you back soon. Warm regards, Patrick Behrens Hotel Manager The Peninsula Manila

5 out of 5
Terrific facilities, room, and service. The lobby at The Peninsula is breathtaking. The music instrumentalists were first class.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by Patrick

Dear Guest, Thank you for your kind words. We appreciate the time you took to share your review with us on Travelocity. We look forward to welcoming you back soon. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

5 out of 5
Very quiet inspite of traffic outside snd we were by the window overlooking makati ave. A grsndiose hotel. Nice ambience. Very nice staff in all areas What we did not like is the smell of the carpet or rug or maybe the cleaning solution was very strong. Overall an excellent stay.

Posted by on May 11, 2019

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Comment from Hotel Management

May 20, 2019 by Patrick

Dear Guest, We appreciate the time you took to share your review with us on Expedia. Please be assured that I have raised your review with our management team as we continue to strive for the highest service standards. We look forward to welcoming you back soon. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

5 out of 5
location and atmosphere. Like it. Room Carpet don't like it.

Posted by on Mar 19, 2019

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Comment from Hotel Management

Mar 27, 2019 by Patrick

Dear Guest, We appreciate the time you took to share your review with us on Travelocity. Please be assured that I have raised your review with our management team as we continue to strive for the highest service standards. We look forward to welcoming you back soon. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Property Features

The Peninsula Manila offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. There are 10 meeting rooms available. A children's pool, a fitness center, and spa services are also featured at the luxury The Peninsula Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Makati hotel.

  • 351 guestrooms or units
  • 11 levels
  • 4 dining venues
  • 2 coffee shops
  • Built in 1976
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ninoy Aquino Intl. Airport (MNL) (12.9 km / 8 mi)
  • Train station: Manila Buenidia Station (2.6 km / 1.6 mi)
  • Metro station: Ayala Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Peninsula Manila offers 351 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Makati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

The Peninsula Boutique - This delicatessen serves lunch and dinner.

Escolta - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Spices - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

The Lobby - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Old Manila - This fine-dining restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Yoga classes/instruction on site

Spa Services

The Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 2
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Customers will be requested by the property to provide documentation of a complete a health declaration (Rapid Antigen Test screening for COVID-19) issued on the same day of check-in.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2452.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 12
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 5000 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 1600 for adults and PHP 859.60 for children (approximately)
  • Airport shuttle fee: PHP 2495 per vehicle (one way)
  • Rollaway bed fee: PHP 2452.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Manila Peninsula
  • Peninsula Manila
  • Peninsula Manila Hotel
  • Peninsula Manila Hotel Makati
  • Peninsula Manila Makati
  • Peninsula Hotel Makati
  • Peninsula Makati
  • The Peninsula Manila Hotel Makati
  • The Peninsula Manila Makati, Metro Manila
  • The Peninsula Manila Hotel
  • The Peninsula Manila Makati
  • The Peninsula Manila Hotel Makati

You should know

  • The Peninsula Manila offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.