"From the time I set foot on the hotel, I was pleasantly greeted by the bell boy. Inside the hotel is decent compare to the surrounding area. Around th ... " More
City center stay
Your stay at this Barangay 76 hotel places you within 2 miles (3 km) of Mall of Asia Arena and SMX Convention Center. SM Mall of Asia and Manila Bay are also within 2 miles (3 km).
Family-friendly fun
This hotel features an outdoor pool, a gym, and a restaurant. Bring the family and enjoy the children's pool and kid-friendly dining. Unwind with a drink at the bar/lounge and enjoy perks like free valet parking and a free shopping center shuttle.
Aug 1, 2022 by Farid
Dear Marco, Thank you for the kind review and the 4-star rating. This is despite some of the observations you raised which are all well taken. Nonetheless, I apologize for any inconvenience caused. You may be pleased to know that we have plans to renovate our guest rooms in the near future. And as such, I appreciate the suggestion/recommendation you cited in this review. In the meantime, we look forward to your next visit. Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila
Jul 30, 2022 by Farid
Dear Arnold, Thank you for taking the time to send us a review and the 4-star rating! This is sincerely appreciated. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We hope to make your next visit just as positive. Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila
Jun 11, 2022 by Farid
Dear Socorro, Thank you for your kind review and for leaving our business with a 5-star rating! This is truly appreciated! We endeavor to go above and beyond to ensure our guests have a memorable experience! And your feedback inspires us to keep doing our best! We look forward to your next visit! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila
Feb 24, 2020 by Ellie
Dear Maria, Thank you for taking the time to write to us and share your feedback. We will continue to give great service to all our guests. I hope to welcome you again in the future. Sincerely, Farid Schoucair General Manager
Jan 30, 2020 by Aida
Dear Valued Guest, Thank you for taking the time to write to us and share your feedback. I am glad to know that you had a great time stay at our hotel. We are pleased to let you know that we will be doing refurbishments for this year. I hope to welcome you again in the future to serve you even better. Sincerely, Farid Schoucair General Manager
Oct 25, 2019 by Ellie
Dear Valued Guest, Thank you for taking the time to convey your comments regarding your stay with us. Your willingness to share your thoughts is genuinely appreciated. It is with deep regret to learn about the shortfalls you have experienced with some of our products and services. I would like to apologize for any inconvenience or negative impression that this might have caused you. The Heritage Hotel Manila is committed to providing our guests with high-quality products and services, and we sincerely regret that we did not meet our goal in this instance. Please rest assured that we have taken note of all your valuable comments, and that proper action has been taken to address the areas of concern. Please know that your patronage and continued support is very important to us. With Kind Regards, The Management The Heritage Hotel Manila
Sep 25, 2019 by Jona Dionela-Santos Front Office Manager
Dear Valued Guest, Thank you very much for taking the time to convey your comments regarding your stay with us. Your willingness to share your thoughts is genuinely appreciated. Your candid feedback is very much appreciated and valuable to us. Please rest assured that will continue to strive to provide impeccable service. With Kind Regards
Sep 18, 2019 by Ellie
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to know that you had fun during your stay. Noted on your comments and we are now working to address it properly. Thank you again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Jul 17, 2019 by Ed
Dear Valued Guest! It is with great honor to receive such wonderful feedback and commendation from you during your most recent stay! It is through this we keep our team stay motivated and deliver our best customer service at all times! Thank you and hope to welcome you back personally on your next visit! Best regards, Eduardo Dela Cerna Duty manager
May 12, 2019 by Ed
Dear Valued Guest, We are very happy to knew you enjoyed your stay with us during your recent stay here at The Heritage Hotel manila! It is with great honor to have you as our guest and be given a perfect ratings! We hope we could welcome you in person on your next stay with us personally! Best regards, Ed Dela Cerna Duty Manager
The Heritage Hotel Manila offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 8095 square feet (752 square meters) and includes conference space. Spa services, multilingual staff, and concierge services are also featured at the family-friendly The Heritage Hotel Manila. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Pasay hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Parking (limited spaces)
The Heritage Hotel Manila offers 450 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Riviera Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Lobby Lounge - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and Swedish massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in.
The Heritage Hotel Manila offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.