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4.6 out of 5

"The hotel is clean, Very courteous and helpful Staff, great amenities " More

By a verified traveler on Wed 12 Feb 2020

Hotel Description

5-star luxury hotel near Fort Bonifacio, connected to a shopping center

In entertainment district

A stay at this San Antonio hotel places you within half a mile (1 km) of SM Megamall and 2 miles (3 km) of Robinsons Galleria Mall. Fort Bonifacio and Greenhills Shopping Center are also within 3 miles (5 km).

Poolside dining

A full-service spa, 5 restaurants, and an outdoor pool are all featured at this smoke-free hotel. There's fun for all ages with a children's pool and a playground, and in-room childcare is an added bonus. Enjoy the outdoor tennis court and perks like free self parking and free WiFi.

Free Internet, cable TV

The 631 guestrooms offer free WiFi and free wired Internet, TVs with cable channels, and thoughtful touches like bathrobes and slippers. Other amenities include 24-hour room service, minibars, and coffee/tea makers.

Garden Wing, Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
$128* Per night/room Apr 25 - Apr 26

Tower Wing, Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Horizon Club, Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Garden Wing, Premier Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Tower Wing, Premier Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Tower Wing Horizon Executive

Bed Count 1 King Bed Maximum Occupancy 4 Max

Edsa Shangri-La, Manila ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Edsa Shangri-La, Manila

Everyone (1) Couples (1) Family (2)
5 out of 5
The hotel is clean, Very courteous and helpful Staff, great amenities

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Marco V, General Manager

Thank you for taking the time to share your review. We look forward to welcoming you back again soon.

5 out of 5
I would recommend this property to anyone who is looking for a safe place to be after a day in Manila. The hotel is a high class hotel and if you can get aside from the cost of meals it is still a very enjoyable experience. The breakfast buffet is lovely and the staff throughout is amazing. Be prepared for the Armed security and security scans at the front entrance. The security made me feel more comfortable within the compound. Also, they have a strip mall/ outlet located on the property.

Posted by on Apr 20, 2019

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Comment from Hotel Management

Apr 23, 2019 by Amit O, General Manager

Thank you for taking the time to share your review. We look forward to welcoming you back again soon.

5 out of 5
All staff were all friendly and helpful all the time we stayed at the hotel. My husband and I always stay here every time we’re in Manila because of the beautiful green space that is like an oasis in the middle of the metro. It gives us a relaxing feeling amid the chaos of Manila.

Posted by , from Las Vegas on May 21, 2018

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Comment from Hotel Management

May 24, 2018 by Amit O, General Manager

Dear Raquel, thank you for taking the time to share your review. It is with great pleasure to hear that you had a memorable experience with us and that you enjoyed the attentive service provided by our team. We hope to have you with us again soon.

4 out of 5

always a feeling of being home

Pros: Free breakfast
Edsa Shangri la has always been my choice of hotel whenever Im in Manila, friendly ,warm welcome and good breakfast has always been good . I requested a birthday cake for my wife ahead of my arrival in Manila and they have never forget about it, infact they ask me the exact time to deliver it to my room to supprise my wife.so they always really make to appoint not to neglect those things that the guest wishes. They will make adjustment to needs of the guest and not the other way around. so as always Edsa Shangri La has always been my Choice in Manila.

Posted by , from Fairfax, VA, USA on Nov 15, 2011

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4 out of 5

Highly reccomended for honeymooners and vacationeers

Pros: Free breakfast, Free Internet, Quiet
The hotel has an excellent location. Accessible to mass transportation, govenment offices, theatrers, malls and churches. The hotel has a quick-walk alley towards a huge mall and high end specialty boutiques. Entertainment at the lobby is refreshing. Ms. Celia of the lobby bar was so accomodating as she explains the various afternoon desserts served in the lounge which are native to the Philippines. The atmosphere in the lounge was so relaxing. Everyone we invited in the group enjoyed the meal and the soft music. Swim pools and exercise areas are genuinely clean and accomodating. Except for the concierge services, which we had to call their attention several times for our lugages and cab rides---i think the bell boys are busy chatting with each other most of the time during peak hours and during check out times. Nonetheless, the hotel is highly reccomended. Our stay was extended for a couple more days, however, I would call the management to improve their concierge services and cut down staff to a minimum to avoid more bodies talking than servicing customers. I did give the hotel a review and called the manager's attetnion about the concierge services. Ill give this hotell...three stars and a half!

Posted by , from Dallas, Texas on Feb 7, 2011

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4 out of 5

Over price breakfast

I was waiting at the lobby for friend to take us out to dinner when i was told i can stay that i had to leave unless i order something. I ask to speak to the manager (Delhia) and she said that its the hotel policy.As a guest i thought that was totally inappropriate.Would i stay at Shangri-la again...definetly no.I was not a very happy guest .The price for breakfast is way too much $30.00 a pop with Dennys food items .I would rate the staff and security excellent .Overall the valve for the money is okay.

Posted by on Feb 5, 2010

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5 out of 5

Hotel Rating

We are very satisfied booking our hotel thorugh Travel online. The hotel rate was reasonable...considering its a 5 star hotel. We received excellent service from the time we checked in and checked out. Hotel staff are very professional, courtious, polite and friendly. We have no negative experience during our stay. Also, the4 buffet breakfast was fabulous. We would recommend Shangril- La ( Edsa or Makati ) to our friends and relatives. Regards, Mr & Mrs Arnie Varilla Danville Ca 94526 U.S.A.

Posted by on Jan 23, 2010

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5 out of 5

Worth every penny

It is the best five star hotel in Manila. The room was always clean and the staff friendly and helpful. The staff was well mannered and educated. The massages were excellent and well priced when compared to prices in the states. The food in the restaurants was delicious and so was the food delivered via room service. The lobby is beautiful and a wonderful place to sit and have a drink and people watch. The place exudes class and privilege yet is comfortable and accessible. i enjoyed lounging by the pool and having a drink delivered to my lounge chair. Also the two adjacent malls made it easy to find anything i needed and wanted. it was a wonderful vacation and i would stay there again and recommend it to anyone looking for place to stay in manila.

Posted by on Mar 31, 2009

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4 out of 5

Manilian Oasis

Edsa is a nice place to get back to an unwind after spending the days in the hectic streets of Manila. Well known by the locals, it is easy to hop a cab there from the airport. Clean rooms. Friendly staff. Food on site is good, but a simple walk around the area will net you better food for a quarter of the price. Large EDSA Shopping Mall is a block away, along with the train station (if you are feeling adventurous.)

Posted by on Jun 30, 2008

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5 out of 5

Awesome!!!!!!

Being new to this place has open my eyes to what hospitality is all about. I have been to many five star hotels and can honestly say that this hotel ranks very high against those that I have been to in the states. Everyone from the bell person to the cashiers were very friendly and helpful. The atmosphere is totally 5 STAR!!!!!! I would recommend this hotel to anyone wanting a first class experience. This hotel should not be a considered a five star but a five diamond one instead.

Posted by on Jun 7, 2008

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Renovations + Closures

The following facilities are closed until further notice:

  • Swimming pool

Property Features

Edsa Shangri-La, Manila offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. A children's pool, a spa tub, and a 24-hour fitness center are also featured at the luxury Edsa Shangri-La, Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Pasig hotel is smoke free.

  • 631 guestrooms or units
  • 32 levels
  • 5 dining venues
  • Built in 1992
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court1
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Manila (MNL-Ninoy Aquino Intl.) (12.8 km / 7.9 mi)
  • Train station: Manila EDSA Station (6.8 km / 4.3 mi)
  • Metro station: Shaw Boulevard Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Edsa Shangri-La, Manila offers 631 accommodations with minibars and safes. Premium cable television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Pasig hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Heat - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Pool Bar - This restaurant is located by the pool and specializes in international cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Summer Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Senju - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Lobby Lounge - Overlooking the garden, this lobby lounge serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Tennis lessons on site

Spa Services

CHI. The Spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Guests who book breakfast-inclusive rate plans will receive breakfast based on room occupancy and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Edsa Shangri-La, Manila

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • UnionPay
  • No pets or service animals allowed
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Edsa Manila
  • Edsa Shangri-La
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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.