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Ascott Makati

5-star property
Glorietta 4, Ayala Centre, Makati, Manila 1-855-201-7819
4.4 out of 5
Excellent!
See all 5 travelocity Reviews

"Excellent modern hotel in the heart of the Makati district, which is one of the main areas for western tourists to stay. The other area is near the Ma ... " More

By a verified traveler on Sat 14 Dec 2019

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Hotel Description

5-star luxury aparthotel near Makati Medical Center, connected to a shopping center

Central Makati getaway

Your stay at this San Lorenzo aparthotel places you within 2 miles (3 km) of Makati Medical Center and St Luke's Medical Center Global City. Fort Bonifacio and Venice Grand Canal Mall are also within 3 miles (5 km).

Business services

This aparthotel features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate the onsite laundry facilities, kid-friendly dining, and free supervised childcare. Enjoy the gym and perks like free self parking.

Free WiFi, kitchenettes

The 362 individually decorated apartments offer free WiFi and DVD players. Other amenities include kitchenettes, refrigerators, and LCD TVs with cable channels.

Deluxe Studio, 1 King Bed, Ensuite

Bed Count 1 King Bed Maximum Occupancy 2 Max
$148* Per night/room May 28 - May 29

Premier Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Apartment, 2 Bedrooms, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Apartment, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Studio, 1 Queen Bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Ascott Makati ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Ascott Makati

Everyone (1) Couples (1) Family (1)
5 out of 5
Excellent modern hotel in the heart of the Makati district, which is one of the main areas for western tourists to stay. The other area is near the Mall of Asia.

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 16, 2019 by Cynthia

Thank you for your online feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. From all of us at Ascott Makati, we look forward to welcoming you again at any one of our serviced residences.

5 out of 5

Very convenient location

Very nice hotel with super friendly staff. The rooms were very clean and bed was very comfy but I had trouble operating the tv

Posted by , from indiana on Nov 24, 2017

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Comment from Hotel Management

Dec 12, 2017 by Ascott Makati

Dear Super, We appreciate that you took the time to write and share a review about your most recent stay. Great to note and thank you for considering our property as a very nice hotel and that the bed was quite comfortable for you. We have also taken note of your constructive feedback. We look forward to welcome you back. Sincerely, Rennan John Reyes Assistant Residence Manager

2 out of 5

security was excellent.

Pros: Close restaurants, Free Internet
Cons: Noisy
the bathroom has poor ventilation andneeds deodorizer. washer was leaking. the microwave does not work sometimes and makes a loud noise.

Posted by , from peninsula,beijing on Jan 2, 2013

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Comment from Hotel Management

Mar 12, 2015 by Ascott Makati

Thank you for sharing your constructive feedback. Likewise wish to apologize for any inconvenience caused. We always encourage our residents to share any concern or feedback that they may encounter during their stay so that we can assist to amend and correct the situation for them. Nonetheless, I have notified both our Engineering and Housekeeping Manager for the necessary corrective action. We hope that this isolated incident has not placed our property in your permanent disfavor. On another note we are glad to know that you find the Security in our property excellent. We certainly look forward to have the opportunity to welcome you back here in our property so that we can impart a better resident experience. Yours Sincerely, The Management

5 out of 5

A place like home

Pros: Free breakfast
Ascott Makati is an excellent hotel for anyone who is staying there be at leisure,business,or spending time with family.Their bed rooms are spacious with private bathrooms & complete amenities required for a 5 star hotel,walk-in closet w/ enough shelves ,lock box & extra pillows ,sheets ,& blanket.Living room is spacious w/ flat screen TV,dining table is big enough for 6 people w/c has a counter open to the kitchen that has all the necessary equipment for cooking & dinning,enough closets & shelves to store groceries. Has huge closet to store balikbayan boxes & complete laundry room w/ large washer & drier for large load.I stayed there for 5 days w/ my brother & his wife my aunt & nephew in a 2 bedroom apt.Their living room has a convertible couch.I feel like in a home than in an apartment or hotel.Its very convenient to everything-be for shopping,dining ,touring or going for night entertainment.1 car parking is allowed at the garage .Concierge at front desk are helpfull & bellmen are all courtios & helpfull.Their breakfast has plenty of choices & I enjoyed it everyday.I plan to go back there this April or May.I recommend this to all my co-workers ,friends & family who are planning to go home to PI.

Posted by , from connecticut, USA on Feb 8, 2011

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Comment from Hotel Management

Mar 12, 2015 by Ascott Makati

For our Residents to feel that they are "Home away from Home" is something that our associates strives to impart on a daily basis. Thank you for taking the time to share and posting a detailed review about your most recent stay here in Ascott Makati. It's always comforting to know that we meet our Residents expectations in both quality and standards. We appreciate your wonderful feedback and we hope to welcome you back to your Home here in Manila in a not too distant future. Sincerely, The Management

5 out of 5

Our Ascott Experience

The Ascott was such a great choice for us since we visit a lot of family and they stayed with us. It was so convenient to have a kitchen and a washer and dryer so that u can easily cook and have clean laundry when u get home. The pool, the jacuzzi, the gym, the aerobics classes and the tennis courts were just great and we loved using these amenities. The breakfast buffet was just fantastic, everyday was a different set of delicious food and their fruits were just awesome. We plan to go visit Manila every year and we're definitely only going to stay at the Ascott. The shopping mall and the supermarket were right there, so everything was a good walking distance. The staff were all friendly and courteous and you can always tell them anything that you need and they will help you out. What a great place to be away from home. To all the staff of Ascott, I salute you!!! Celeste D. Bates Westwood, New Jersey

Posted by on Nov 13, 2009

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About the Ascott Makati

Location Glorietta 4, Ayala Centre, Makati, Manila 1224

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Ascott Makati offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center, a meeting room, and limo/town car service. Tour/ticket assistance, gift shops/newsstands, and concierge services are also featured at the luxury Ascott Makati. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Makati aparthotel.

  • 1 building
  • 362 guestrooms or units
  • 30 levels
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access

Parking

Free self parking

Transport

  • Train station: Manila EDSA Station (1.9 km / 1.2 mi)
  • Metro station: Ayala Center Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Ascott Makati offers 362 air-conditioned accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Accommodations at this 5-star aparthotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Makati aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • In-room kitchenette
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10:00 AM.

Mesclun Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests may be subject to health screenings for COVID-19 at the property.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1942.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: PHP 1500 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Social distancing measures are in place. Contactless check-out is available. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • One child stays free
  • Property does not require health documentation at check-in
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Security system
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: PHP 990 per person (approximately)
  • Airport shuttle fee: PHP 2200 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: PHP 1500 per pet, per night
  • Rollaway bed fee: PHP 1942.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ascott Hotel
  • Ascott Hotel Makati
  • Ascott Makati
  • Makati Ascott
  • Ascott Makati Hotel Makati
  • Ascott Makati Metro Manila
  • Ascott Makati Hotel
  • Ascott Makati Aparthotel
  • Ascott Makati Makati
  • Ascott Makati Aparthotel
  • Ascott Makati Aparthotel Makati

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.