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City Garden Hotel Makati

4-star property
7870 Makati Avenue corner Durban St., Makati, Manila 1-855-201-7819
4.5 out of 5
Excellent!
See all 17 travelocity Reviews

"Noisy and too much traffic out side the hotel. " More

By a verified traveler on Fri 01 Sep 2023

Points Of Interest

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Hotel Description

4-star spa hotel near Power Plant Mall

City center stay

Your stay at this Makati Downtown hotel places you within 2 miles (3 km) of Power Plant Mall and Ayala Center. Ayala Museum and Bonifacio High Street are also within 3 miles (5 km).

Poolside dining

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy the gym and perks like free self parking.

No View Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$48* Per night/room Sep 26 - Sep 27

Executive Deluxe Queen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Twin

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Queen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

City Garden Hotel Makati ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for City Garden Hotel Makati

Everyone (9) Couples (1) Family (6)
5 out of 5

Posted by on Sep 12, 2023

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Comment from Hotel Management

Sep 13, 2023 by GM Tim

Thank you so much for the positive review and we are really glad you enjoyed your stay. We look forward in welcoming you back soon.

4 out of 5
Noisy and too much traffic out side the hotel.

Posted by on Sep 1, 2023

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Comment from Hotel Management

Sep 5, 2023 by GM Tim

Thank you for sharing to us your feedback during your recent stay. Our team will do it's best to provide you the transportation you need during your stay and we ensure that the room you stay in will always be peaceful and quiet.

5 out of 5
Very good place to stay for the value! Always enjoy our stay thereand thestaff is always great!

Posted by on Jul 31, 2023

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Comment from Hotel Management

Aug 2, 2023 by GM Tim

Thank you for choosing to stay with us and we are totally delighted to hear that our team was able to provide the service you expected.

5 out of 5
Cleanliness and accesible to all areas. should be more better if parking area/space is within the facility and not to park and walk across the BUSY streets of makati. rather than that it was a nice experience overall

Posted by on Feb 5, 2023

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Comment from Hotel Management

Feb 6, 2023 by GM Tim

Thank you for your feedback and we are really delighted to know you had a great time. We also provide free valet for all our guests and they can drive into our driveway for their convenience at any time.

5 out of 5
Everything is wonderful. The staff is very friendly, the place is clean and in good repair. Feel like home

Posted by , from LAS VEGAS on Dec 29, 2022

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Comment from Hotel Management

Jan 3, 2023 by GM Tim

Thank you Stephen for sharing to us your positive insights and we are really delighted to know you had a great time.

1 out of 5
Nothing special. The issue was the front desk personnel. Unprofessional.

Posted by on Dec 3, 2022

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Comment from Hotel Management

Dec 5, 2022 by GM Tim

We regret to hear about the negative experiences you had particularly with our front desk. I have personally investigated the matter and we should get in touch with you. We hope that we can be given another opportunity to serve you better.

5 out of 5
Staff was genuinely friendly. Security guys from Omar, Paulo, Michael, Jordan, Francis, Jon & others were top notch. Restaurant staff such as Arjohn, Raisy, Gab, Rovin & Benj were super attentive & responsive. Even chef was so personable. Housekeeper Cedric was fantastic. Pool attendant Benny was so welcoming. There’s a feeling of camaraderie among the staff which carryover to their guests. It’s hard not to get to know the staff by name. This was my 5th stay at City Garden Hotel and will certainly not be the last. Looking forward to my next stay and the excellent treatment I receive from all the staff of CGH.

Posted by on Dec 1, 2022

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Comment from Hotel Management

Dec 2, 2022 by GM Tim

Thank you so much for the wonderful review and your feedback is a testament of an overall team effort we provide to fulfill our guest needs. I shall share your positive commendation to all the people you mentioned and we are all looking forward in welcoming you back.

5 out of 5
staff was great

Posted by on Nov 8, 2022

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Comment from Hotel Management

Nov 8, 2022 by GM Tim

Thank you for staying with us and we are really glad our staff was able to provide exemplary service. We are all looking forward in welcoming you back with us.

5 out of 5
Nice Staff!!!

Posted by on Oct 21, 2022

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Comment from Hotel Management

Oct 21, 2022 by GM Tim

Thank you for choosing to stay with us and we are glad you had a great time and liked our hotel's services. We look forward in welcoming you back.

5 out of 5
great staff

Posted by , from santa maria on Oct 17, 2022

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Comment from Hotel Management

Oct 17, 2022 by GM Tim

Thank you so much for staying with us and we are really happy you enjoyed and found out staff great. We certainly look forward in serving you once again.

About the City Garden Hotel Makati

Location 7870 Makati Avenue corner Durban St., Makati, Manila 1210

Property Features

City Garden Hotel Makati offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly City Garden Hotel Makati. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Makati hotel.

  • 1 building
  • 160 guestrooms or units
  • 23 levels
  • 2 dining venues
  • Built in 2000
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Train station: Manila Buenidia Station (2.7 km / 1.7 mi)
  • Parking: Free valet parking and self parking

Room Amenities

City Garden Hotel Makati offers 160 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Bistro - This restaurant serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar.

Encima - This poolside restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Handrails in stairways
  • In-room accessibility (in select rooms)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 700.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at City Garden Hotel Makati

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The hotel requires the credit card holder to be present at check-in. The name on the credit card used to make the booking must match the name on the reservation, and the same credit card used when booking must be presented at check-in. The credit card holder must present valid government-issued ID.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Security system
  • UnionPay
  • Staffed front desk
  • Children stay free - maximum age 11
  • Events/parties not allowed
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 520 for adults and PHP 260 for children
  • Rollaway bed fee: PHP 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Garden Hotel
  • City Garden Hotel Makati
  • City Garden Makati
  • Hotel Makati City
  • Makati City Garden
  • Makati City Garden Hotel
  • Makati City Hotel
  • City Garden Hotel Makati Metro Manila
  • Makati City Garden Hotel
  • City Garden Hotel Makati Metro Manila
  • City Garden Hotel Makati Hotel
  • City Garden Hotel Makati Makati
  • City Garden Hotel Makati Hotel Makati

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.