Book Hotels in Malaga, NJ

"The ironing board was broken. I asked for towels and they never came until I went out for the day and came back. First day there for breakfast was Saturday morning. We went down an hour before it was supposed to be over and there was nothing there but sausage patties and waffles. Everything was pretty much empty. It was like they closed or just stopped preparing anymore food for that day. We just went out to eat. The attendant was very nice older African American man and was very apologetic. He seemed as if he was truly sorry and wished he could have changed it. Not my usual experience at all staying at a Hampton Inn. I was not pleased but made the best of it. I learned later in my stay that they are short staffed. That needs to be addressed to prevent tarnishing the reputation of the hotel. I'm not saying I won't stay again but it was definitely not the same. The front staff some were pleasant others looked at you like they had an attitude because you had a complaint. "

"The first room they gave me smelled awful. I went and asked for another room and that room was much better but the mattresses on the beds were very squeaky. They need to be replaced"

"Everything was ok but more attention needs to be paid to the little things to ensure that the property doesn't become rundown..."

"This property is excellent !! The staff is friendly. They have fresh lemon lime water with ice in lobby. The staff is always pleasant . The gym is nice also. Only disappointment no pool or jacuzzi. last time they had it. In hotel. The restaurants are within walking distance. "

"staff was nice and breakfast was good and unexpected variety of options."

"Poor customer service. Did not clean the room through a four day stay. Had to ask for clean towels. On one occasion, asked for clean towels and was told there were only two clean towels available and I would have to come down to the front desk to get them. I would not recommend this hotel ever!"