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Hotel Serrano

4.0 star property
4-star hotel near Gran Via

Choose dates to view prices

Hotel Serrano

Photo gallery for Hotel Serrano

Reception
Exterior
Exterior
Superior Room | In-room safe, laptop workspace, soundproofing, free WiFi
Daily buffet breakfast (EUR 16.5 per person)

Overview of Hotel Serrano

Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Calle de Marques de Villamejor, 8, Madrid, Madrid, 28006
  • Popular LocationGran Via3 min drive
  • Popular LocationPrado Museum4 min drive
  • Popular LocationSantiago Bernabéu Stadium4 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)16 min drive

Room options

View all photos for Double Room Single Use

Hair dryer, bidet, towels

Double Room Single Use

  • 193 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Double Room | In-room safe, laptop workspace, soundproofing, free WiFi

Double Room

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, laptop workspace, soundproofing, free WiFi

Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | In-room safe, laptop workspace, soundproofing, free WiFi

Superior Room

  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Front of property
One Shot Recoletos 04
Free WiFi
Air conditioning
Laundry
Room service
4.4 out of 5, Excellent, (1001)
The price is $306
per night
$337 total
includes taxes & fees
May 10 - May 11
One Shot Recoletos 04

About the neighborhood

Madrid

Heart of Madrid.Your stay at this Salamanca hotel places you within 2 miles (3 km) of Gran Via and Prado Museum. Puerta del Sol and Santiago Bernabéu Stadium are also within 2 miles (3 km).

What's nearby

  • Gran Via - 3 min drive
  • Prado Museum - 4 min drive
  • Santiago Bernabéu Stadium - 4 min drive
  • El Retiro Park - 5 min drive
  • Puerta del Sol - 6 min drive

Getting around

  • Nunez de Balboa Station - 7 min walk
  • Madrid Recoletos Station - 12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • Honest Greens Serrano - 4 min walk
  • Five Guys Serrano - 4 min walk
  • Tatel - 5 min walk
  • Starbucks - 4 min walk
  • Flor y Nata - 3 min walk

About this property

Hotel Serrano

4-star hotel near Gran Via
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and concierge services are also featured at Hotel AA Serrano by Silken.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 6 levels
  • Built in 1969
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel AA Serrano by Silken offers 34 accommodations with safes and complimentary newspapers. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, bidets, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Italian, Polish, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16.50 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16.5 for adults and EUR 7.50 for children
  • Nearby parking fee: EUR 30 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Serrano Madrid
Serrano Madrid
Hotel Serrano Silken Madrid
Hotel Serrano Silken
Serrano Silken Madrid
Serrano Silken
Hotel Serrano Managed by Silken
Hotel AA Serrano Hotel
Hotel AA Serrano Madrid
Hotel AA Serrano by Silken
Hotel AA Serrano Hotel Madrid

Frequently asked questions

How close is Hotel AA Serrano by Silken to the airport?

Hotel AA Serrano by Silken is 8.4 mi (21-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Serrano?

As of Apr 26, 2024, prices found for a 1-night stay for 2 adults at Hotel Serrano on May 12, 2024 start from $131.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel AA Serrano by Silken have an airport shuttle?

Airport shuttle services are not available at Hotel AA Serrano by Silken.

Does Hotel AA Serrano by Silken offer free breakfast?

Free breakfast isn’t provided at Hotel AA Serrano by Silken, but buffet breakfast is offered for a fee of EUR 16.5 for adults and EUR 7.50 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Hotel AA Serrano by Silken?

No, there is no casino at this hotel, but Casino Gran Via (4-min drive) is nearby.

What time is check-in at Hotel AA Serrano by Silken?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel AA Serrano by Silken?

Free parking is not available at this hotel.

Does Hotel AA Serrano by Silken have a pool?

Hotel AA Serrano by Silken does not have a pool.

Does Hotel AA Serrano by Silken have a spa?

There are no spa services available at this hotel.

How close is Hotel AA Serrano by Silken to downtown Madrid?

Hotel AA Serrano by Silken is 1.3 mi away from Madrid.

Hotel Serrano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 139 out of 289 reviews" "
Rating 8 - Good. 105 out of 289 reviews" "
Rating 6 - Okay. 33 out of 289 reviews" "
Rating 4 - Poor. 9 out of 289 reviews" "
Rating 2 - Terrible. 3 out of 289 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant return to Madrid!
It's been a long time between visits to Madrid and my recollection was foggy re: best areas to stay. We chose Salamanca on recommendation and then found Hotel Serrano via a search. It was an excellent choice and will most likely return. Comfortable room, quiet environment and a very friendly (and helpful) staff made the stay most enjoyable. Highly recommend.
Stayed 2 nights in Jan 2024

4/10 Poor

Julio

Disliked: Property conditions & facilities

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable quality hotel
Very pleasant stay at this hotel. Situated next to an important boulevard in the city. So many good restaurants in the chic Salamanca neighborhood! Short walk to Gran Fénix hotel for Súper cocktails at night. Price/quality cannot be beat.
Stayed 2 nights in Dec 2023

10/10 Excellent

Luis, San Juan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for tourists. You can walk to key areas such as El Retiro, Gran Vía, etc.
Stayed 1 night in Nov 2023

10/10 Excellent

Luis, San Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for such location
Stayed 1 night in Nov 2023

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay!!
Stayed 6 nights in Oct 2023

10/10 Excellent

Altoon, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location service rooms all great!
Stayed 1 night in Jul 2023

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good, well located, simple
Stayed 1 night in Jul 2023

8/10 Good

Razvan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and convenient short stay
I've only stayed one night, no breakfast. Well positioned on Calle Serrano, surprised to see there is no ramp, we had heavy luggage which are hard to carry on stairs. reception people were nice, room was cosy but pretty small and bath is a bit outdated. for short stays, I would say is great option
Stayed 1 night in Jul 2023

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023