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Hotel Cortezo

3.0 star property
3-star hotel near Puerta del Sol

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Photo gallery for Hotel Cortezo

Front of property
Lobby
Sundeck
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Doctor Cortezo, 3, Madrid, Madrid, 28012
  • Plaza Mayor
    ‪5 min walk‬
  • Puerta del Sol
    ‪5 min walk‬
  • Gran Via
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, free WiFi

Basic Double Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Minibar, in-room safe, desk, free WiFi

Junior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, free WiFi

Double Room Single Use

7.8 out of 10
Good
(6 reviews)
  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Triple Room, 3 Twin Beds

Minibar, in-room safe, desk, free WiFi

Standard Triple Room, 3 Twin Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 291 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Madrid

Heart of Madrid.At this Madrid Centro hotel, you'll be well placed to visit Puerta del Sol and Plaza de Santa Ana, both within a 5-minute walk. Plaza Mayor and Gran Via are also within half a mile (1 km).

What's nearby

  • Plaza Mayor - 5 min walk - 0.3 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Gran Via - 10 min walk - 0.6 miles
  • Royal Palace of Madrid - 11 min walk - 0.6 miles
  • Prado Museum - 13 min walk - 0.7 miles

Getting around

  • Tirso de Molina Station - 3 min walk
  • Madrid (XOC-Atocha Train Station) - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 28 min drive

Restaurants

  • ‪La Rollerie - ‬1 min walk
  • ‪Café Central - ‬3 min walk
  • ‪Casa de Granada - ‬1 min walk
  • ‪Ginger - ‬2 min walk
  • ‪Yatai Market - ‬1 min walk

About this property

Hotel Cortezo

3-star hotel near Puerta del Sol
There's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Hotel Cortezo. Parking is available for a fee.

This 3-star Madrid hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 6 levels
  • Built in 1958
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Coffee shop
Hotel Cortezo offers 92 accommodations with minibars and safes. 26-inch LCD televisions come with digital channels.

Bathrooms include showers and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, French, Italian, Russian, Spanish, Ukrainian

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  • Pet friendly
  • Free WiFi
  • Laundry
  • Housekeeping
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The price is $120
Jul 20 - Jul 21
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (EUR 30 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A coffee shop/cafe

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 26-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Covered valet parking fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cortezo
Cortezo Madrid
Hotel Cortezo
Hotel Cortezo Madrid
Medium Cortezo Hotel
Medium Cortezo Madrid
Hotel Cortezo Hotel
Hotel Cortezo Madrid
Hotel Cortezo Hotel Madrid

Frequently asked questions

How close is Hotel Cortezo to the airport?

Hotel Cortezo is 10.2 mi (28-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Hotel Cortezo have an airport shuttle?

Airport shuttle services are not available at Hotel Cortezo.

Does Hotel Cortezo offer free breakfast?

Free breakfast isn’t provided at Hotel Cortezo, but buffet breakfast is offered for a fee of EUR 12 for adults and EUR 12 for children. It's available every day from 7:30 AM to 11:00 AM.

Is there a casino at Hotel Cortezo?

No, there is no casino at this hotel.

What time is check-in at Hotel Cortezo?

Check-in start time: 1:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Cortezo?

Free parking is not available at this hotel. Valet parking is available for EUR 30 per night.

Does Hotel Cortezo have a pool?

Hotel Cortezo does not have a pool.

Does Hotel Cortezo have a spa?

There are no spa services available at this hotel.

How close is Hotel Cortezo to downtown Madrid?

Hotel Cortezo is 0.2 mi away from Madrid.

Hotel Cortezo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 324 out of 1000 reviews
Rating 8 - Good. 447 out of 1000 reviews
Rating 6 - Okay. 165 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location!

Excellent hotel, great service and location. Very good included breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mick, Nottingham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area to get around. Gluten free breakfast items available. Had junior suite which had balcony, which was an unexpected bonus for a bit of December afternoon sunshine.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Idalys

Stayed 3 nights in Oct 2024

8/10 Good

Gonzalo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well located, have parking and friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Zach, West Chester

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom shower is strange setting.
Stayed 5 nights in Oct 2024

8/10 Good

Artyom

Traveled with family
Liked: Cleanliness, staff & service, amenities
4⭐️
Stayed 3 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Cynthia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Area was noisy. Hotel very basic. Few amenities and bathroom tiny without counter space. No drawers and small closet. Breakfast was buffet only. Pretty good location and get good walking shoes. Madrid is a maize and sea of people.
Stayed 3 nights in Sep 2024

10/10 Excellent

Luke

Stayed 1 night in Sep 2024

2/10 Terrible

Lucia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on their website and booking platforms (I booked through Hotels.com) are misleading compared to the actual condition of the rooms. As others have pointed out, the front desk staff is far from welcoming. There was concerning mold in the shower, and the vents were filthy. The Wi-Fi in the rooms was unreliable, forcing us to use our own data. The manager dismissed our concerns, claiming they reached out to offer a room change—which never happened. They ignored our emails about the false advertising and hygiene issues and only offered a 10% discount on our next stay. Honestly, when am I ever coming back to Madrid from Canada? What a joke. Hotels.com is also failing to address the false advertising, but I will continue to pursue both the hotel and them until we are properly compensated.
Stayed 3 nights in Sep 2024

2/10 Terrible

Lucia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Yosef

Liked: Cleanliness, staff & service
Stayed 11 nights in Aug 2024

8/10 Good

Mariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position, very close to Mercado de San Miguel, Santa Ana and Plaza Mayor. The staff was very attentive and gentle, giving me all the information regarding the best way of exploring the city on foot. The bathroom was too small, but it could be solved by add a shower instead of a bath.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Clean and spacious room. Buffet was delicious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

Nice but noisy

Nice room, remodeled bathroom, high ceilings … staff friendly and competent… noise from other guests was a problem, need carpets, devices to soften door slams, and general soundproofing
Stayed 3 nights in Jul 2024

4/10 Poor

Ghamielle

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Walls are too thin . They are renovation and it was so loud
Stayed 4 nights in Jul 2024

8/10 Good

Xia

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Tonatiuh

Stayed 2 nights in Jun 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with great location
Stayed 2 nights in Jun 2024

8/10 Good

Gowri

Stayed 1 night in Jun 2024