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Axor Barajas

4-star property
Calle campezo 4, Madrid, Madrid 1-855-201-7819

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3.8 out of 5
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See all 6 Travelocity Reviews

"The rooms, lobby, work station floors have a modern edge to them. Very simple yet pleasing to the eyes. Giant mall located around the corner (about 5- ... " More

By a verified traveler on Sat 21 Sep 2019

Points Of Interest

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Hotel Description

4-star spa hotel near Plenilunio Shopping Mall

Close to airport

A stay at this San Blas-Canillejas hotel places you within half a mile (1 km) of Plenilunio Shopping Mall and 3 miles (5 km) of Estadio Wanda Metropolitano. IFEMA - Feria de Madrid is within 3 miles (5 km) and El Retiro Park is within 9 miles (15 km).

Full-service spa

This hotel features a full-service spa and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Self parking, express check-in, and express check-out are also offered.

Free Internet, LCD TVs

The 217 soundproofed guestrooms offer free WiFi and free wired Internet, as well as minibars. LCD TVs come with digital channels, and other amenities include room service and premium bedding.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$102* Per night/room Oct 16 - Oct 17

Standard Room (Parking Included)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Romantic Room, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Axor Barajas ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Axor Barajas

Everyone (5) Family (1)
4 out of 5

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 27, 2019 by .

Greetings from Madrid. Thank you so much for you kind recommendation We are happy to hear you had a lovely stayed with us. With best regards Salvador Villalba Sales Manager. Axor Hoteles.

4 out of 5
The rooms, lobby, work station floors have a modern edge to them. Very simple yet pleasing to the eyes. Giant mall located around the corner (about 5-8 minute walk) if you forgot to bring something, or feel like shopping. The bartender and restaurant folks were great! If you need a ride to/from airport very simple. Just ask at the front desk and they'll put your name down, and you tell them when you want to leave. That being said, not a great place for disabled folks. No ramp on/off the shuttle. So if you cannot stand on your legs, you'll have to get a taxi. No help taking luggage to/from room. With a suit case, a person in wheelchair, a laptop in a case with wheels, and a purse...I had to make two to three trips back and forth to get everything up to the room, and back to the lobby. Some of the lobby receptionist were delightful, others not so much. Like you were bothering them. There was a two-three of us waiting in line to ask questions and another lobby person just kind of went about doing stuff going back to office, and not looking at any of us!

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 23, 2019 by .

Greetings from Axor Hotels, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind Regards Salvador Villalba Sales Manager Axor Hoteles.

4 out of 5
Convenient, Clean, and with all the amenities for an overnight at the Airport or for a quick meeting. Reasonable food and good overall value.

Posted by , from Philadelphia on Oct 22, 2018

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Comment from Hotel Management

Oct 23, 2018 by Axor

Dear Adam Greetings from Axor Hotels, Thank you so much for your kind words, it is great to start the day with such a nice comment. Hope to see you again in our hotel soon Have a nice Wednesday and Kind Regards Salvador Villalba Sales Manager Axor Hoteles.

1 out of 5

BED BUGS and TERRIBLE SERVICE

Pros: The rooms seemed nice, aside from the bed bugs.
Cons: EVERYTHING! Wash your sheets! Clean your mattresses! Treat your guests with just a little bit of respect.
Location: The location is OK. It's about 10 minutes from the airport, and you can get to downtown Madrid by taking a city bus to the subway (about 45 min).
This hotel looked nice enough--the room seemed nice, the shuttle was only 15 minutes late picking me up from the airport (sigh). But it was a HUGE mistake to stay here. Overnight, I got a terrible rash and red bites that my doctor later confirmed was from bed bugs. But on top of this, the service from the hotel staff was the worst I have ever encountered in years of world travel. The staff was incompetent, rude, and completely incapable of handling even minor requests. Simply put, they could care less about their customers. There are plenty of hotels in the area, so I would HIGHLY recommend staying somewhere else. I wouldn't stay here again if you payed me.

Posted by , from Boston on Jun 19, 2017

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Comment from Hotel Management

Jun 22, 2017 by Axor

Dear Catherine, Greetings from Axor Hotels, Thanks for staying with us. We regret your impression of the team which is quite far from the idea of cleint thar the company has. Regarding the bed bugs, we would like to infirm you thar even hotel was full that night as well as the prior and post ones, no other clients had any problem. Hotel reports of insecticide are update. We regret this incident and wish you all the best in the future. Kind Regards Salvador Villalba Sales Manager Axor Hoteles.

5 out of 5

Free Airport Shuttle and Problem Free

Pros: The main appeal to the hotel was it's proximity to the airport, was clean and well priced.
Cons: The dining area seemed stark
We stopped over for the night in Madrid before flying home when returning from Morocco. The Axor was convenient, clean and close to the airport. Our room was clean and large, but seemed moderately institutional. The restaurant was stark and the food seemed more complicated than appealing. We ended up walking over to the shopping mall 2 blocks from the hotel. We had dinner at the food court. Great selection and our meal was very satisfying. We especially enjoyed getting a sense of suburban Spanish life. We walked through the super market to pick up some snacks and make comparisons with our stores in the U.S. ( very similar). The pool was closed. If we had visited during the summer, having a pool would have been very appealing.

Posted by , from Los Angeles, CA on Apr 24, 2017

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Comment from Hotel Management

Apr 26, 2017 by axor

Dear Jason Greetings from Axor Hotels, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Summer pool will be open in a few weeks Kind Regards Salvador Villalba Sales Manager Axor Hoteles.

5 out of 5

Awesome hotel but far from city center.

Really great hotel. Just further from city center than one might expect. Takes an hour using metro/bus to get to anything in the city (unfortunately unavoidable as you can't have it all...). Other than that great hotel, great experience!

Posted by on Apr 18, 2017

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Comment from Hotel Management

Apr 20, 2017 by Axor

Good Morning Greetings from Axor Hotels, Thank you so much for your kind words, it is great to start the day with such a nice comment. Hope to see you again in our hotel soon Have a nice Thursday and Kind Regards Salvador Villalba Sales Manager Axor Hoteles.

About the Axor Barajas

Location Calle campezo 4, Madrid, Madrid 28022

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Axor Barajas offers its guests a full-service spa and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3229 square feet (300 square meters). A roundtrip airport shuttle is free (available 24 hours). Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Axor Barajas. For a fee, parking is available. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 217 guestrooms or units
  • 5 levels
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 2009
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Coslada Station (5 km / 3.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Axor Barajas offers 217 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zona Wellness. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 14

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 33 lbs)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 15 per person (approximately)
  • Self parking fee: EUR 18 per day
  • Extended parking fee: EUR 12 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Axor Barajas
  • Axor Hotel
  • Axor Hotel Barajas
  • Axor Barajas Hotel Madrid
  • Axor Barajas Hotel
  • Axor Barajas Madrid
  • Axor Barajas Hotel
  • Axor Barajas Madrid
  • Axor Barajas Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Axor Barajas offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in June and close in September.
  • Pool access available from noon to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.