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Hotel Europa

3.0 star property
3-star hotel near Puerta del Sol, connected to a rail/subway station

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Photo gallery for Hotel Europa

Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; Spanish cuisine
Breakfast, lunch, dinner served; Spanish cuisine
Lobby sitting area
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

View in a map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

9.0 out of 10
Wonderful
(92 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

9.0 out of 10
Wonderful
(26 reviews)
  • 97 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)
  • 97 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(32 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

9.0 out of 10
Wonderful
(30 reviews)
  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom | Hair dryer, towels

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(5 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, soundproofing

Quadruple Room

9.2 out of 10
Wonderful
(15 reviews)
  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(7 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)
  • 463 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Single Room, Terrace

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Madrid

Heart of Madrid.A stay at this Madrid Centro hotel places you steps from Puerta del Sol and within a 5-minute walk of Gran Via. Plaza Mayor and Royal Palace of Madrid are also within half a mile (1 km).

What's nearby

  • Puerta del Sol - 2 min walk - 0.1 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Royal Palace of Madrid - 11 min walk - 0.6 miles
  • Prado Museum - 13 min walk - 0.7 miles

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Café&Tapas - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café Europa - ‬1 min walk
  • ‪Casa Labra - ‬1 min walk
  • ‪Café & Té - ‬1 min walk

About this property

Hotel Europa

3-star hotel near Puerta del Sol, connected to a rail/subway station
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Europa also features tour/ticket assistance, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

  • 100 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Europa offers 100 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Double Room, City View | City view

Petit Palace Puerta del Sol

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,002 reviews
$228 nightly
The price is $250
Oct 19 - Oct 20
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

How close is Hotel Europa to the airport?

Hotel Europa is 10 mi (25-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Hotel Europa have an airport shuttle?

Airport shuttle services are not available at Hotel Europa.

Does Hotel Europa offer free breakfast?

Free breakfast isn’t provided at Hotel Europa, but buffet breakfast is offered for a fee of EUR 14 for adults and EUR 14 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Hotel Europa?

No, there is no casino at this hotel, but Casino de Madrid (4-min walk) and Casino Gran Via (5-min walk) are nearby.

What time is check-in at Hotel Europa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Europa?

Free parking is not available at this hotel. Self parking is available for EUR 25.00 per day.

Does Hotel Europa have a pool?

Hotel Europa does not have a pool.

Does Hotel Europa have a restaurant?

Hotel Europa is home to Café Europa, which features Spanish cuisine and light fare.

Does Hotel Europa have a spa?

There are no spa services available at this hotel.

How close is Hotel Europa to downtown Madrid?

Hotel Europa is 0.1 mi away from Madrid.

Reviews

Hotel Europa Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 704 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

Reviews

10/10 Excellent

stacy

Liked: Amenities
We had a great time. The location was superb. The front desk staff was very helpful for all of our travel needs.
Stayed 1 night in Sep 2025

10/10 Excellent

DESIDERIO, Altamonte Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally around the corner from Puerta del Sol, very close to Gran Via, Plaza Mayor and Mercado San Miguel. Extremely clean, beautifully maintained
Stayed 2 nights in Aug 2025

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Right at Puerta del Sol. It is in the city center very well located and walkable to other city attractions and shopping stores.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gretzchaiska

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You should suggest in your website that guests that are driving or renting a car should park in the Plaza del Carmen parking garage for easier accessibility to your hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Liked: Amenities
Convenient property close to the plaza. The staff was extremely accommodating.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohd Basel

Stayed 1 night in Jun 2025

10/10 Excellent

DAYMA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
In the heart of Madrid, walking distance to everything, friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

GRISELDA

Stayed 1 night in Jun 2025

10/10 Excellent

TOBI, CENTENNIAL

Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Colleen, Green Bay

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a fantastic location. We had a view looking over Plaza del Sol which provided great entertainment. The staff in the hotel were top notch. Food in the restaurant was good though the breakfast was average. Would definitely stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in the most amazing location. It is city center-literally. The Plaza it is on is the literal center of Spain. We walked one way 20 min and the other 20 min and covered the major attractions easily. We didn’t have any problems with noise, even having a window on the plaza. The breakfast was incredible. The staff was very helpful with our parking and location of parking.
View from our room
Stayed 1 night in Jun 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

henry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
No parking. Very difficult to drive to hotel in downtown…..,
Stayed 1 night in Jun 2025

10/10 Excellent

Felix, Meriden

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in Madrid.
Stayed 2 nights in Jun 2025

8/10 Good

Vicki

Liked: Cleanliness, property conditions & facilities
Liked the ease of the location to sights and public transport. Clean, helpful staff. Very expensive for a room with no outlook.
Stayed 2 nights in Jun 2025

8/10 Good

Hector L

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Oscar, San Jose

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excelent location and service
Stayed 3 nights in Jun 2025

8/10 Good

maylin

Traveled with family
Liked: Cleanliness, staff & service
Nos atendieron muy bien muy serviciales un buen servicio
Stayed 4 nights in May 2025

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was average, and halls always in construction hard to walk in, however location and view are great, service was ok except for Pedro who was always attentive and helpful in everything
Stayed 5 nights in May 2025

10/10 Excellent

Carmen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the service and attention of all staff in the hotel and the restaurant too! Exceptional!!! We will stay here next time we come to Madrid and recommend this hotel 100%
The best pumpkin soup! Delicious!!
Stayed 2 nights in Jun 2025

10/10 Excellent

LEXALYNN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well…..great location again. Near all shopping centers, restaurants and transportations!!!! Easy check in and check out. Hehehehehehe. Close to jollibee. Lol
Stayed 2 nights in Jun 2025

8/10 Good

Janet Kahenian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very close to all the historic sites.
Stayed 3 nights in May 2025

8/10 Good

Margarita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very close to the Sol metro station, which connects you to the airport and train stations. It's also in the city center near the Plaza Mayor and the Prado Museum.
Stayed 3 nights in May 2025

6/10 Okay

Jered

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I am relatively sure that I ordered a double room. Our room had 3 twin size beds. The room was pretty outdated but overall the hotel was nice and it was in a very convenient location.
Stayed 1 night in May 2025