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Hotel Europa

3.0 star property
3-star hotel near Puerta del Sol, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Hotel Europa

Front of property - evening/night
Quadruple room with Puerta del Sol views | 1 bedroom, minibar, in-room safe, desk
City view
Lobby sitting area
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪2 min walk‬
  • Gran Via
    ‪3 min walk‬
  • Plaza Mayor
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace | 1 bedroom, minibar, in-room safe, desk

Premium Single Room, Terrace

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for 2 Double connecting rooms

1 bedroom, minibar, in-room safe, desk

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)
  • 463 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace | 1 bedroom, minibar, in-room safe, desk

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, minibar, in-room safe, desk

Quadruple Room

9.0 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views | 1 bedroom, minibar, in-room safe, desk

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom | Hair dryer, towels

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(5 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

9.0 out of 10
Wonderful
(86 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(30 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

8.8 out of 10
Excellent
(25 reviews)
  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views | 1 bedroom, minibar, in-room safe, desk

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)
  • 97 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Single Room

Single Room | 1 bedroom, minibar, in-room safe, desk

Single Room

9.0 out of 10
Wonderful
(26 reviews)
  • 97 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

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About the neighborhood

Madrid

Heart of Madrid.A stay at this Madrid Centro hotel places you steps from Puerta del Sol and within a 5-minute walk of Gran Via. Plaza Mayor and Royal Palace of Madrid are also within half a mile (1 km).

What's nearby

  • Puerta del Sol - 2 min walk - 0.1 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Royal Palace of Madrid - 11 min walk - 0.6 miles
  • Prado Museum - 13 min walk - 0.7 miles

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪C & Tapas - ‬2 min walk
  • ‪Ciudad de Tui - ‬3 min walk
  • ‪Casa Labra - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hotel Europa

3-star hotel near Puerta del Sol, connected to a rail/subway station
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Europa also features tour/ticket assistance, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

  • 100 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Europa offers 100 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, Italian, Spanish

Similar properties

View from property

Petit Palace Puerta del Sol

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,004 reviews
$122 nightly
The price is $135
Jul 6 - Jul 7
Total includes taxes and fees
Petit Palace Puerta del Sol

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

How close is Hotel Europa to the airport?

Hotel Europa is 10 mi (25-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Hotel Europa have an airport shuttle?

Airport shuttle services are not available at Hotel Europa.

Does Hotel Europa offer free breakfast?

Free breakfast isn’t provided at Hotel Europa, but buffet breakfast is offered for a fee of EUR 14 for adults and EUR 14 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Hotel Europa?

No, there is no casino at this hotel.

What time is check-in at Hotel Europa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Europa?

Free parking is not available at this hotel. Self parking is available for EUR 25.00 per day.

Does Hotel Europa have a pool?

Hotel Europa does not have a pool.

Does Hotel Europa have a restaurant?

Hotel Europa is home to Café Europa, which features Spanish cuisine and light fare.

Does Hotel Europa have a spa?

There are no spa services available at this hotel.

How close is Hotel Europa to downtown Madrid?

Hotel Europa is 0.1 mi away from Madrid.

Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1003 reviews
Rating 8 - Good. 215 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 4 nights in May 2025

8/10 Good

Robert H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good price, friendly helpful staff. The only downside was that our room overlooked a busy street, so a bit noisy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Henry

Traveled with family
Disliked: Staff & service, amenities
Room not ready for check in at the time specify by Hotel. We needed to wait more than an hour to get access to our room and not good customer service from the staff.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acceptable but can be better

The hotel is in a very good location and is in a beautiful building but the rooms need to be upgraded. The room is very basic. Tge bathroom is old and the beds are not comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a great location. From check in to check out the staff were great. Lovely clean room. Tasty breakfast with plenty of choice & topped up regularly.
Stayed 3 nights in Mar 2025

8/10 Good

Nataliya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 6 nights in Mar 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and location!

Excellent hotel location and service. This is the place to stay in Madrid if you want to have a great time. Excellent customer service! Everyone was very friendly, I will stay here for sure everytime I come.
Stayed 3 nights in Mar 2025

6/10 Okay

Annie

Traveled with family
Liked: Cleanliness
Center
Stayed 2 nights in Mar 2025

10/10 Excellent

Cary, Clermont

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing!!! Room was comfortable and view was incredible.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Puerta del Sol

The hotel was perfectly located, rooms were very nice. The wi-fi was good. We would definitely stay there again! Also, the metro stop was right outside the hotel- perfect!
Stayed 3 nights in Mar 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Loren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Near everything.
Stayed 7 nights in Mar 2025

10/10 Excellent

OLLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

It was great. Central location and very helpful staff.
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Glorielis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The treatment from the staff alone deserves a 6 stars. They were so welcoming and escorted us to the room; helped with our bags; and even carried the bag for us to the Main Street, in order to pack them in the taxi. The room was cozy & surprisingly quiet considering it’s location. Honestly, I can’t say enough good things about it. 20/10 in my book.
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Stayed 2 nights in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel centerily located. Walking distance to many sites and restaurants.
Stayed 2 nights in Mar 2025

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location was great but

Location was the best , i dont mind the noise in the middle of the night because you are in the centet of plaza del sol … the guy in the front is kinda snooty though when i checked in , but the other crew was nice , rooms need updating , there is a distinct smell in the bathroom , it needs more ventilation though its dated , sheets n blankets shloud also be updated
Stayed 4 nights in Jan 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent. Noisy at night but probably because the hotel is centrally located.
Stayed 2 nights in Feb 2025

2/10 Terrible

Norma

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Our room was ann exterior room facing the Main Street. It was so loud all through the night. After the party goers went to bed, it was the dumpsters being picked up. Then all the setup for the outdoor restaurant to be ready for the morning breakfast opening. Then all the construction noise. Bottom line is there was never a quiet moment in the room. Also our tv didn’t work so we couldn’t watch the Real Madrid game in our room. And the most egregious and insensitive thing the hotel did is that we arrived earlier than our checkin time. They said our room was ready but we had to pay another 150 euros to be able to check in early. That is absurd and ridiculous considering the room was ready. Will NOT return to this hotel and do not recommend it to anyone. Please beware! I read the reviews about the noise and decided it might be worth the deal. It was not worth it at all! Never again. Maybe if you are guaranteed an interior room that might be better but without a guarantee, don’t chance it!
Stayed 2 nights in Feb 2025