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Aparthotel

Smartr Madrid Atocha

4.0 star property
4-star aparthotel near Plaza de Santa Ana

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Duplex, 3 Bedrooms, 2 Bathrooms (8 pax) | 2 bedrooms, down comforters, memory foam beds, desk
Duplex, 3 Bedrooms, 2 Bathrooms (8 pax) | Living area | 47-inch TV with cable channels
Apartment, 1 Bedroom (4 pax) | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Apartment, 1 Bedroom (4 pax) | Living area | 47-inch TV with cable channels
Duplex, 3 Bedrooms, 2 Bathrooms (8 pax) | Living area | 47-inch TV with cable channels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Washer
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle Santa Maria, 36, Madrid, Community of Madrid, 28014
  • Prado Museum
    ‪5 min walk‬
  • Plaza Mayor
    ‪13 min walk‬
  • El Retiro Park
    ‪19 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (4 pax)

Apartment, 1 Bedroom (4 pax) | Living area | 47-inch TV with cable channels

Apartment, 1 Bedroom (4 pax)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Duplex, 2 Bedrooms, 2 Bathrooms (6 pax)

Duplex, 2 Bedrooms, 2 Bathrooms (6 pax) | Living area | 47-inch TV with cable channels

Duplex, 2 Bedrooms, 2 Bathrooms (6 pax)

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Duplex, 3 Bedrooms, 2 Bathrooms (8 pax)

Duplex, 3 Bedrooms, 2 Bathrooms (8 pax) | 2 bedrooms, down comforters, memory foam beds, desk

Duplex, 3 Bedrooms, 2 Bathrooms (8 pax)

  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Duplex, 1 Bedroom (3 pax)

Duplex, 1 Bedroom (3 pax) | Living area | 47-inch TV with cable channels

Duplex, 1 Bedroom (3 pax)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms (6 pax)

2 bedrooms, down comforters, memory foam beds, desk

Apartment, 2 Bedrooms, 2 Bathrooms (6 pax)

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (4 pax)

Apartment, 2 Bedrooms (4 pax) | Living area | 47-inch TV with cable channels

Apartment, 2 Bedrooms (4 pax)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Madrid

Central Madrid getaway .Within a 10-minute walk of this Madrid Centro aparthotel, you'll find Plaza de Santa Ana and Prado Museum. Thyssen-Bornemisza National Museum and Museo Nacional Centro de Arte Reina Sofía are also within half a mile (1 km).
View more Apartments in MadridOpens in a new window

What's nearby

  • Prado Museum - 5 min walk - 0.3 miles
  • Museo Nacional Centro de Arte Reina Sofía - 6 min walk - 0.4 miles
  • Plaza Mayor - 13 min walk - 0.7 miles
  • El Retiro Park - 19 min walk - 1.0 mile
  • Royal Palace of Madrid - 19 min walk - 1.0 mile

Getting around

  • Anton Martin Station - 4 min walk
  • Madrid (XOC-Atocha Train Station) - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 30 min drive

Restaurants

  • ‪La Maripepa Cervecería - ‬1 min walk
  • ‪Chocolat - ‬1 min walk
  • ‪Masala Darbar - ‬1 min walk
  • ‪Taberna Elisa By Triciclo - ‬1 min walk
  • ‪Jazz Bar - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartr Madrid Atocha

4-star aparthotel near Plaza de Santa Ana
Smartr Madrid Atocha offers its guests multilingual staff, tour/ticket assistance, and express check-out. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Smartr Madrid Atocha also features a front-desk safe and an elevator.

This 4-star Madrid aparthotel is smoke free.

  • 1 building
  • 15 guestrooms or units
  • 4 levels
  • Built in 1932
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
Smartr Madrid Atocha offers 15 air-conditioned accommodations with coffee/tea makers and hair dryers. Memory foam beds feature down comforters. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Down comforter
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 47-inch TV with cable channels

Laundry

  • Washing machine

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Mobile key entry
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance
  • Virtual front desk

Location highlights

  • In a historical district
  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Window guards

General

  • 1 building
  • 15 units
  • 4 floors
  • Built in 1932
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an access code
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 50 per stay
  • A damage deposit of EUR 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (up to 2 years old)
  • Housekeeping fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes window guards in each accommodation. The property is professionally cleaned. Guests can access their rooms with a mobile device.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This aparthotel caters to LGBTQ+ guests.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Madrid4Rentals Barrio las Letras
SmartRentals Atocha Apartment Madrid
SmartRentals Atocha Apartment
SmartRentals Atocha Madrid
SmartRentals Atocha
Madrid SmartRentals Atocha Apartment
Madrid SmartRentals Atocha Apartment Madrid
Madrid SmartRentals Atocha Madrid

Frequently asked questions

How close is Smartr Madrid Atocha to the airport?

Smartr Madrid Atocha is 10.2 mi (30-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Smartr Madrid Atocha have an airport shuttle?

Smartr Madrid Atocha offers an airport shuttle 24 hours a day, for a charge of EUR 30 per vehicle, one-way.

Does Smartr Madrid Atocha offer free breakfast?

Smartr Madrid Atocha does not offer free breakfast.

Is there a casino at Smartr Madrid Atocha?

No, there is no casino at this aparthotel, but Casino de Madrid (10-min walk) and Casino Gran Via (13-min walk) are nearby.

What time is check-in at Smartr Madrid Atocha?

Check-in start time: 3 PM; Check-in end time: 1:30 AM.

Is there free parking at Smartr Madrid Atocha?

Free parking is not available at this aparthotel.

Does Smartr Madrid Atocha have a pool?

Smartr Madrid Atocha does not have a pool.

Does Smartr Madrid Atocha have a spa?

There are no spa services available at this aparthotel.

How close is Smartr Madrid Atocha to downtown Madrid?

Smartr Madrid Atocha is 0.5 mi away from Madrid.

Smartr Madrid Atocha Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 98 out of 231 reviews
Rating 8 - Good. 75 out of 231 reviews
Rating 6 - Okay. 28 out of 231 reviews
Rating 4 - Poor. 13 out of 231 reviews
Rating 2 - Terrible. 17 out of 231 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yessica

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place

2/10 Terrible

Thomas

Traveled with group
Liked: Cleanliness
Terrible mess getting codes for entry. I sent all info and credit card deposit in advance. Expected codes on date of stay. No response from property. Phone turned off. No response to text. Finally Hotel. Com sent me to the wrong property management office address . It was a mess!
Stayed 1 night in Sep 2024

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Abdirahman

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Erik

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place in a very walkable neighborhood near the subway and the Prado. They made everything easy, providing all the information we needed and answering our questions, and then leaving us to just live in the apartment. Highly recommended!
Stayed 7 nights in Jul 2024

4/10 Poor

Rodrigo

Traveled with family
Disliked: Cleanliness, room comfort

Totally ghetto

First thing we got as welcome greeting a set of buckets and moping set ! Then, the rooms could never be chilled due to the A/C would not work properly. The attic is right under the Madrid sun , we spent the time sweating like in a sauna ! Unfortunately, we could not move out due to summer time and places were completely book. I will definitely want my money back !
Next to the sink a welcome set on buckets and moping stick !
Stained furniture
The walls with freak old designs
More stain furniture. Not welcome to seat there !
Stayed 3 nights in Jun 2024

4/10 Poor

Rodrigo

Traveled with family
Disliked: Cleanliness, room comfort

Totally ghetto

First thing we got as welcome greeting a set of buckets and moping set ! Then, the rooms could never be chilled due to the A/C would not work properly. The attic is right under the Madrid sun , we spent the time sweating like in a sauna ! Unfortunately, we could not move out due to summer time and places were completely book. I will definitely want my money back !
Next to the sink a welcome set on buckets and moping stick !
Stained furniture
The walls with freak old designs
More stain furniture. Not welcome to seat there !
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and large space to relax when not out exploring Madrid. A little loud on a Saturday night, but otherwise it was great!
Stayed 3 nights in Jun 2024

10/10 Excellent

Arturo J

Stayed 1 night in Jun 2024

8/10 Good

Mohammad Lokman

Stayed 1 night in May 2024

10/10 Excellent

PD

Traveled with group
Liked: Cleanliness

good property

Clean and tidy 2 room apartment, comms were excellent, although had to wait until exactly the start of reservation. no option for early check in. but good overall experience.
Stayed 2 nights in Mar 2024

6/10 Okay

Diana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I liked the property it is less that shows in the picture but it has everything you might need. Great location
Stayed 2 nights in Apr 2024

2/10 Terrible

Maria, Miami

Liked: Cleanliness, property conditions & facilities
Although the apartment was ok and clean, it is not what I was looking for. It is advertised as a hotel room and it is not. I wasn’t informed I needed to do an online check-in otherwise I didn’t have the code to enter the building. I didn’t know I had to wait outside on the street until 3:00pm to get a code to enter. I didn’t know their “lobby” was in another address very far away. So I was on the street until found wifi from a shop who told me they were frustrated bcse this was a continuous situation of miss information that customers were getting every time they booked this place.
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Loved it
Stayed 3 nights in Oct 2023

8/10 Good

Mariel Famecar Cruz

Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Could be better

Problems getting into the hotel. When we arrived no one on site to give us keys and it took us time to contact people to tell us how to get the keys. Once in things went better. Stairs to second level ( bedrooms) were long and had no rail to help with navigation. Would not recommend if over 50.
Stayed 3 nights in Oct 2023

6/10 Okay

claire

The property was average. You get what you pay for.
Stayed 1 night in Oct 2023

10/10 Excellent

Dmitriy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with walking distance to the most attractions. Had everything we need for a family vacation
Stayed 3 nights in Aug 2023

10/10 Excellent

SANDRO

Stayed 1 night in Jul 2023

8/10 Good

Denise, Los Gatos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern and spacious for 5 people. Great location, walking distance to Prado museum and city center. Very nice to have 2 bathrooms. Beds were comfortable. Entry codes were sent at last minute and our phone service wasn't working, so a bit clunky check in.

10/10 Excellent

sohail

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to most sites. Easy to hail a taxi if needed. Lots of food choices. Felt safe with lots of police presence, there was a police station close by. Wish they had a dryer. We could not hang laundry outside because it rained a lot during our stay. Wish we had a face to face contact during checkin. We did not do any cooking but it looked like there were plenty of pots and pans to do so
Stayed 4 nights in May 2023

8/10 Good

Nicolas

Liked: Cleanliness, property conditions & facilities
Everything goof
Stayed 4 nights in May 2023

10/10 Excellent

natalia

Stayed 1 night in Dec 2022

6/10 Okay

Alexander

Traveled with family
Liked: Room comfort

Our family vacation in Madrid

Check-in was a bit difficult, but they were responsive over the phone and we did manage to check-in after about an hour. The place can definitely use some updates to the bathroom, shower door was not closing in the downstairs bathroom and the upstairs shower the water was backing up. Beds were comfortable, but some of the radiators didn't work in the apartment and it was colder in the first floor bedroom. Overall this place was OK but can definitely use some TLC.
Stayed 3 nights in Jan 2023

2/10 Terrible

Qiushi

Stayed 2 nights in Oct 2022