Aparthotel

Smartr Madrid Atocha

4-star aparthotel near Plaza de Santa Ana

Choose dates to view prices

Down comforters, memory foam beds, desk, iron/ironing board

Full-size fridge, microwave, stovetop, coffee/tea maker

Apartment, 2 Bedrooms (4 pax) | Living area | 47-inch TV with cable channels

Apartment, 1 Bedroom (4 pax) | Living area | 47-inch TV with cable channels

Duplex, 1 Bedroom (3 pax) | Bathroom | Shower, free toiletries, hair dryer, towels

Overview
Location
Prices
Amenities
Policies

Very good

Popular amenities

Kitchen
Washer
Free WiFi
Air conditioning

Explore the area

Calle Santa Maria, 36, Madrid, Community of Madrid, 28014

Place, Plaza de Santa Ana
‪5 min walk‬
Place, Museo Nacional Centro de Arte Reina Sofía
‪6 min walk‬
Place, Plaza Mayor
‪13 min walk‬
Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
‪20 min drive‬

Room options

Apartment, 1 Bedroom (4 pax)

1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed
Free WiFi

Apartment, 2 Bedrooms (4 pax)

2 bedrooms
Sleeps 4
1 Double Bed and 2 Twin Beds
Free WiFi

Apartment, 2 Bedrooms, 2 Bathrooms (6 pax)

2 bedrooms
Sleeps 6
1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
Free WiFi

Duplex, 1 Bedroom (3 pax)

1 bedroom
Sleeps 3
1 Double Bed and 1 Double Sofa Bed
Free WiFi

Duplex, 2 Bedrooms, 2 Bathrooms (6 pax)

2 bedrooms
Sleeps 6
1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
Free WiFi

Duplex, 3 Bedrooms, 2 Bathrooms (8 pax)

3 bedrooms
Sleeps 8
2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed
Free WiFi

About the neighborhood

Madrid

Central Madrid getaway .Within a 10-minute walk of this Madrid Centro aparthotel, you'll find Plaza de Santa Ana and National Prado Museum. Thyssen-Bornemisza National Museum and Museo Nacional Centro de Arte Reina Sofía are also within half a mile (1 km).

What's nearby

National Prado Museum - 5 min walk - 0.3 miles
Plaza de Santa Ana - 5 min walk - 0.3 miles
Thyssen-Bornemisza National Museum - 5 min walk - 0.3 miles
Museo Nacional Centro de Arte Reina Sofía - 6 min walk - 0.4 miles
Plaza Mayor - 13 min walk - 0.7 miles

Getting around

Anton Martin Station - 4 min walk
Madrid (XOC-Atocha Train Station) - 13 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

‪Chocolat - ‬1 min walk
‪El Sur De Moratin - ‬1 min walk
‪La Trocha - ‬1 min walk
‪Cher's Karaoke - ‬1 min walk
‪Taberna Maceira - ‬1 min walk

About this property

Smartr Madrid Atocha

4-star aparthotel near Plaza de Santa Ana

Smartr Madrid Atocha offers its guests multilingual staff, tour/ticket assistance, and express check-out. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Smartr Madrid Atocha also features a front-desk safe and an elevator.

This 4-star Madrid aparthotel is smoke free.

1 building

15 guestrooms or units

4 levels

Built in 1932

Express check-out

Staff is multilingual

Front-desk safe

Tour and ticket information

Elevator

No smoking on site

Smartr Madrid Atocha offers 15 air-conditioned accommodations with coffee/tea makers and hair dryers. Memory foam beds feature down comforters. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Housekeeping is provided on request.

Similar properties

Pool
Free WiFi
Restaurant
Gym

$184 nightly

Jun 14 - Jun 15

Total with taxes and fees

Property amenities

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
24-hour roundtrip airport shuttle (surcharge)

Kitchen

Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Freezer
Full-sized refrigerator/freezer
Microwave
Stovetop
Toaster

Bedrooms

Bedsheets provided
Down comforter
Memory foam mattress

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Living spaces

Living room

Entertainment

47-inch TV with cable channels

Laundry

Washing machine

Work spaces

Desk

Comfort

Air conditioning
Heating

Pets

No pets allowed

Suitability/Accessibility

Elevator
Smoking not allowed

Services and conveniences

Housekeeping (on request) (for a fee)
Iron/ironing board
Mobile key entry
Multilingual staff
Safe at front desk
Tour and ticket assistance
Virtual front desk

Location highlights

In a historical district
In the city center
Near a metro station
Near a train station

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Window guards

General

1 building
15 units
4 floors
Built in 1932
Housekeeping (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an access code

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

A virtual front desk provides assistance to guests

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: EUR 50 per stay
A damage deposit of EUR 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: EUR 30 (one-way), (up to 2 years old)
Housekeeping fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Safety features at this property include window guards

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes window guards in each accommodation. The property is professionally cleaned. Guests can access their rooms with a mobile device.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Madrid4Rentals Barrio las Letras

SmartRentals Atocha Apartment Madrid

SmartRentals Atocha Apartment

SmartRentals Atocha Madrid

SmartRentals Atocha

Madrid SmartRentals Atocha Apartment

Madrid SmartRentals Atocha Apartment Madrid

Madrid SmartRentals Atocha Madrid

Frequently asked questions

How close is Smartr Madrid Atocha to the airport?

Smartr Madrid Atocha is 10.1 mi (27-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Smartr Madrid Atocha have an airport shuttle?

Smartr Madrid Atocha offers an airport shuttle 24 hours a day, for a charge of EUR 30 per vehicle, one-way.

Does Smartr Madrid Atocha offer free breakfast?

Smartr Madrid Atocha does not offer free breakfast.

Is there a casino at Smartr Madrid Atocha?

No, there is no casino at this aparthotel, but Casino Gran Via (13-min walk) is nearby.

What time is check-in at Smartr Madrid Atocha?

Check-in start time: 3 PM; Check-in end time: 1:30 AM.

Is there free parking at Smartr Madrid Atocha?

Free parking is not available at this aparthotel.

Does Smartr Madrid Atocha have a pool?

Smartr Madrid Atocha does not have a pool.

Does Smartr Madrid Atocha have a spa?

There are no spa services available at this aparthotel.

How close is Smartr Madrid Atocha to downtown Madrid?

Smartr Madrid Atocha is 0.5 mi away from Madrid.

Smartr Madrid Atocha Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Verified

10/10 Excellent

Yessica

Mar 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great place

Verified

10/10 Excellent

Dmitriy

Aug 29, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great location with walking distance to the most attractions. Had everything we need for a family vacation

Stayed 3 nights in Aug 2023

Verified

6/10 Okay

Diana

Apr 6, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

I liked the property it is less that shows in the picture but it has everything you might need. Great location

Stayed 2 nights in Apr 2024

Verified

10/10 Excellent

Richard

Jun 25, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very comfortable and large space to relax when not out exploring Madrid. A little loud on a Saturday night, but otherwise it was great!

Stayed 3 nights in Jun 2024

Verified

10/10 Excellent

Jennifer

Oct 30, 2023

Liked: Cleanliness, property conditions & facilities, communication

Loved it

Stayed 3 nights in Oct 2023

Verified

10/10 Excellent

Erik

Jul 31, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

It was a great place in a very walkable neighborhood near the subway and the Prado. They made everything easy, providing all the information we needed and answering our questions, and then leaving us to just live in the apartment. Highly recommended!

Stayed 7 nights in Jul 2024

Verified

8/10 Good

Denise

Jul 15, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Modern and spacious for 5 people. Great location, walking distance to Prado museum and city center. Very nice to have 2 bathrooms. Beds were comfortable. Entry codes were sent at last minute and our phone service wasn't working, so a bit clunky check in.

Verified

6/10 Okay

claire

Oct 17, 2023

The property was average. You get what you pay for.

Stayed 1 night in Oct 2023

Verified

10/10 Excellent

PD

Apr 12, 2024

Liked: Cleanliness, communication

good property

Clean and tidy 2 room apartment, comms were excellent, although had to wait until exactly the start of reservation. no option for early check in. but good overall experience.

Stayed 2 nights in Mar 2024

Verified

8/10 Good

Nicolas

May 18, 2023

Liked: Cleanliness, property conditions & facilities, communication

Everything goof

Stayed 4 nights in May 2023

Verified

10/10 Excellent

sohail

May 29, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Close to most sites. Easy to hail a taxi if needed. Lots of food choices. Felt safe with lots of police presence, there was a police station close by. Wish they had a dryer. We could not hang laundry outside because it rained a lot during our stay. Wish we had a face to face contact during checkin. We did not do any cooking but it looked like there were plenty of pots and pans to do so

Stayed 4 nights in May 2023

Verified

6/10 Okay

Alexander

Jan 10, 2023

Liked: Room comfort

Our family vacation in Madrid

Check-in was a bit difficult, but they were responsive over the phone and we did manage to check-in after about an hour. The place can definitely use some updates to the bathroom, shower door was not closing in the downstairs bathroom and the upstairs shower the water was backing up. Beds were comfortable, but some of the radiators didn't work in the apartment and it was colder in the first floor bedroom. Overall this place was OK but can definitely use some TLC.

Stayed 3 nights in Jan 2023

Verified

8/10 Good

Verified traveler

Oct 25, 2023

Liked: Cleanliness, room comfort

Disliked: Communication

Could be better

Problems getting into the hotel. When we arrived no one on site to give us keys and it took us time to contact people to tell us how to get the keys. Once in things went better. Stairs to second level ( bedrooms) were long and had no rail to help with navigation. Would not recommend if over 50.

Stayed 3 nights in Oct 2023

Verified

2/10 Terrible

Thomas

Sep 14, 2024

Liked: Cleanliness

Disliked: Communication

Terrible mess getting codes for entry. I sent all info and credit card deposit in advance. Expected codes on date of stay. No response from property. Phone turned off. No response to text. Finally Hotel. Com sent me to the wrong property management office address . It was a mess!

Stayed 1 night in Sep 2024

Verified

4/10 Poor

Rodrigo

Jul 8, 2024

Disliked: Cleanliness, room comfort, communication

Totally ghetto

First thing we got as welcome greeting a set of buckets and moping set ! Then, the rooms could never be chilled due to the A/C would not work properly. The attic is right under the Madrid sun , we spent the time sweating like in a sauna ! Unfortunately, we could not move out due to summer time and places were completely book. I will definitely want my money back !

Next to the sink a welcome set on buckets and moping stick !

More stain furniture. Not welcome to seat there !

Stayed 3 nights in Jun 2024

Verified

4/10 Poor

Rodrigo

Jul 2, 2024

Disliked: Cleanliness, room comfort, communication

Totally ghetto

Stayed 3 nights in Jun 2024

Verified

4/10 Poor

Cristina

Sep 20, 2022

Liked: Cleanliness

Disliked: Communication

Disappointed

Had two call many times to get info about my key and the shower was blocked so I had to call them and complain. They did fixed it later on the day but it should not happen in the first place.

Stayed 3 nights in Sep 2022

Verified

4/10 Poor

Verified traveler

Jan 3, 2024

Liked: Cleanliness

No hot water

Pros 1.- good location 2.- spacious living areas ( kitchen, living room etc) Cons 1.- No hot water, it seams they have a water heater for the building so if someone on another apartment takes a shower , you are out of luck and it’s freezing cold water for you . ( I contacted them and in 4 days they never took care of it ) 2.- thin walls, so if you get a noisy neighbor… So if you like cold showers then this is the place for you .

Stayed 4 nights in Dec 2023

Verified

2/10 Terrible

Maria

Nov 25, 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Communication

Although the apartment was ok and clean, it is not what I was looking for. It is advertised as a hotel room and it is not. I wasn’t informed I needed to do an online check-in otherwise I didn’t have the code to enter the building. I didn’t know I had to wait outside on the street until 3:00pm to get a code to enter. I didn’t know their “lobby” was in another address very far away. So I was on the street until found wifi from a shop who told me they were frustrated bcse this was a continuous situation of miss information that customers were getting every time they booked this place.

Stayed 1 night in Nov 2023

Verified

4/10 Poor

Joe peter

Jul 26, 2022

Liked: Cleanliness

Disliked: Communication

The Space within the unit was good....But the condition of the unit was definitely not up to standard. We could not lock the lower washroom door as it was jammed and the handle on the inside was broken. Also one of the bedroom's headroom was all scraped up and the surface was not pleasant to look at... The main area of disappointment was the lack of Service and Courtesy. When we arrived at the building we could not get in as there was no one there to welcome us. We tried to email and to text but nothing worked. We only managed to get into the building when a guest was kind enough to let us in and gave us the telephone number to make contact.. When we did make contact the person from SmartRental said that we had to make a payment of Euro 200 in case we damage something in the condo.I said ok and gave my Visa number which he said did not work. so i gave my Master Card which he said also did not work. Then Smartrental said i would have to make the payment in person and to do that i would have come to where he was located. He gave me the address of his location. I got a Taxi and after a 15 minute drive ( one way) I got to the location where two guys were sitting behind a Desk in a Hallway. This looked to me as being rather suspicious. Anyway I gave my Visa Card, and for whatever reason the Visa card worked this time. ( It did not work when I was giving the number over the phone) I only hope this was Not a scam, because I left the Unit in perfect condition ( as i found it )

Stayed 7 nights in Jul 2022

Verified

10/10 Excellent

ROBERTO

Oct 11, 2024

Liked: Cleanliness, room comfort, communication

Excelente opción de hospedaje en Madrid

Excelente opción para hospedaese y explorar la ciudad, espacios muy comodos.

Stayed 2 nights in Oct 2024

Verified

2/10 Terrible

KAORU

Aug 12, 2024

Hotels.comに記載されている住所は間違っています。訂正しなければ旅行者が危険な目に合います。事前にチェックインに必要な手順を予め提示すべきです。土曜日に銀行からの振込は不可能です。

Stayed 1 night in Aug 2024

Verified

4/10 Poor

Enrique

May 29, 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Escalera interior incomoda. Aislamiento luminico en mal estado. Palomar en la ventana. Aire acondicionado estropeado Techo bajo en baño.

Stayed 1 night in May 2024

Verified

6/10 Okay

Pablo Calderon

May 1, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Communication

Hay todo un procedimiento para hacer el check in en linea pero no lo contactan a uno pars explicarle.. tuve q estar una hora afuera del lugar haciendo el check in pese haberlos contactado un dia antes

Stayed 1 night in Apr 2024

Verified

10/10 Excellent

Francisco Javier

Dec 3, 2023

Liked: Cleanliness, property conditions & facilities, communication

Buen Bien en General

Stayed 1 night in Dec 2023

Smartr Madrid Atocha

Choose dates to view prices

Photo gallery for Smartr Madrid Atocha

Reviews

Popular amenities

Explore the area

Room options

View all photos for Apartment, 1 Bedroom (4 pax)

Apartment, 1 Bedroom (4 pax)

View all photos for Apartment, 2 Bedrooms (4 pax)

Apartment, 2 Bedrooms (4 pax)

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms (6 pax)

Apartment, 2 Bedrooms, 2 Bathrooms (6 pax)

View all photos for Duplex, 1 Bedroom (3 pax)

Duplex, 1 Bedroom (3 pax)

View all photos for Duplex, 2 Bedrooms, 2 Bathrooms (6 pax)

Duplex, 2 Bedrooms, 2 Bathrooms (6 pax)

View all photos for Duplex, 3 Bedrooms, 2 Bathrooms (8 pax)

Duplex, 3 Bedrooms, 2 Bathrooms (8 pax)

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About the neighborhood

Madrid

What's nearby

Getting around

Restaurants

About this property

Smartr Madrid Atocha

Similar properties

Hotel Riu Plaza España

Property amenities

Internet

Parking and transportation

Kitchen

Bedrooms

Bathroom

Living spaces

Entertainment

Laundry

Work spaces

Comfort

Pets

Suitability/Accessibility

Services and conveniences

Location highlights

Safety features

General

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Smartr Madrid Atocha Reviews

Reviews

Very Good

8.4/10

8.4/10

8.2/10

8.2/10

Reviews

10/10 Excellent

Yessica

Yessica

10/10 Excellent

Dmitriy

Dmitriy

6/10 Okay

Diana

Diana

10/10 Excellent