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Hampton Inn & Suites Madison-West

2.5-star property
483 Commerce Dr, Madison, WI 1-855-201-7819

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4.7 out of 5
Exceptional!
See all 19 Travelocity Reviews

"Clean and had conditioner. The breakfast was great! " More

By a verified traveler on Mon 14 Oct 2019

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Madison

Heart of Madison

You'll find West Towne Mall and Elver Park within 3 miles (5 km) of this hotel. Vitense Golfland and University Research Park are also within 3 miles (5 km).

Renovated in 2016

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, flat-screen TVs

The 133 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. Other amenities include premium bedding, coffee/tea makers, and flat-screen TVs with cable channels.

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hampton Inn & Suites Madison-West ratings based on 19 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hampton Inn & Suites Madison-West

Everyone (6) Couples (1) Family (5)
4 out of 5

Posted by on Sep 20, 2020

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Comment from Hotel Management

Oct 7, 2020 by Melissa Buckingham

Thank you for your response! I will share with my Team:)

5 out of 5

Posted by on Sep 18, 2020

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Comment from Hotel Management

Oct 7, 2020 by Melissa Buckingham

Thank you!!

4 out of 5
Clean and had conditioner. The breakfast was great!

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 16, 2019 by Hampton Inn & Suites Madison West Management Team

Dear Traveler: We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and encourage you to use our facility whenever you are in the Madison area. Sincerely, Hampton Inn & Suites Madison West Management Team

5 out of 5
Clean, accommodating, friendly, delicious breakfast, coffee available most of the time

Posted by , from New york on Sep 6, 2019

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Comment from Hotel Management

Sep 9, 2019 by Hampton Inn & Suites Madison West Team

Dear Cecilia, Thank you for taking the time to post a review. We are happy to hear you had an excellent experience with us and we hope to see you again soon!

5 out of 5
Huge room. Helpful staff. Pool was great. Note: no bathroom/changing area in pool area. Linens on pullout bed were dirty (used) when we opened it.

Posted by on Aug 28, 2019

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Comment from Hotel Management

Sep 3, 2019 by Hampton Inn & Suites Madison West Management Team

Dear LauHan: We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and encourage you to use our facility whenever you are in the Madison area. Sincerely: Hampton Inn & Suites Madison West Management Team

5 out of 5
Great stay! Very clean room and facility. Great breakfast included with stay. Pool is an awesome set-up for kids but could be a bit warmer. Will stay again!

Posted by on May 20, 2019

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Comment from Hotel Management

May 20, 2019 by Hampton Inn & Suites Madison West Management Team

Dear Jen: Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great clean rooms and facility! We make sure that all our staff is exceptionally trained in all areas, so guests never have to worry. Thank you again for your great review. We look forward to serving you during your next stay with us. Sincerely, Hampton Inn & Suites Madison West Management Team

5 out of 5
Nice sized pool for kids. Room was a good size. Was quiet stay.

Posted by on Apr 14, 2019

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Comment from Hotel Management

May 1, 2019 by Hampton Inn & Suites Madison West Management Team

Dear Vacation Traveler: Thank you for taking the time out of your schedule to review your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We strive to be the best quality hotel at a reasonable price that our customers love. We welcome you again and will strive to make your future stays just as great as this one! Sincerely, Hampton Inn & Suites Madison West Management Team

5 out of 5
Very spacious room (King Suite) and the staff was genuinely friendly

Posted by , from Wisconsin on Aug 24, 2018

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Comment from Hotel Management

Sep 1, 2018 by Lisa W- Front Office Supervisor

Thank you for your wonderful review. We truly appreciate your amazing comments about our property and our staff. I hope you choose to stay with us next time you are in the area!

5 out of 5

Nice hotel

The staff wee great; the room clean with amenities. The pillows could have been fluffier, but that is a personal preference.

Posted by , from Madison on Jun 17, 2018

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Comment from Hotel Management

Jul 24, 2018 by Manager

Thank you for your review and we look forward to seeing you in the near future.

4 out of 5

Hampton inn

Pros: See above
Had nice stay but was cut short by a day because of flight delays. Like the room, very comfortable. Like the included breakfast. Did not like soft water as it is difficult to wash off soap.

Posted by on May 15, 2018

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Comment from Hotel Management

May 24, 2018 by Manager

Thank you for your four star review

About the Hampton Inn & Suites Madison-West

Location 483 Commerce Dr, Madison, WI 53719

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hampton Inn & Suites Madison-West offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Hampton Inn & Suites Madison-West also features multilingual staff, coffee/tea in a common area, and concierge services. Self parking is free. You'll have access to the health club at a partner property. A complete renovation of Hampton Inn & Suites Madison-West was completed in 2016. This Madison hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 5 levels
  • Built in 2008
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Dane County Regional Airport (MSN) (37.5 km / 23.3 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Madison-West offers 133 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hunting nearby
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Sailing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Hampton Inn Hotel Madison-West
  • Hampton Inn Madison-West
  • Hampton Inn Stes Madison West Hotel Madison
  • Hampton Inn Madison-West Hotel
  • Hampton Inn Suites Madison West
  • Hampton & Suites Madison West
  • Hampton Inn & Suites Madison-West Hotel
  • Hampton Inn & Suites Madison-West Madison
  • Hampton Inn & Suites Madison-West Hotel Madison

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.