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"Very limited breakfast options, lower quality, staff unattentive at checkout, even with noted construction rooms not well finished " More

By a verified traveler on Sat 25 Mar 2023

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Hotel Description

Enjoy the indoor pool at this 3-star Madison hotel

In suburbs

At this Madison hotel, you'll be within half a mile (1 km) of American Center and 3 miles (5 km) of Token Creek Park. Also, East Towne Mall is within 3 miles (5 km) and Madison Area Technical College is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Enjoy the spa tub and free perks like continental breakfast and free self parking. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Impaired Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$72* Per night/room May 31 - Jun 1

Deluxe Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing Impaired)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

La Quinta Inn & Suites by Wyndham Madison American Center ratings based on 55 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Madison American Center

Everyone (25) Couples (11) Family (13)
1 out of 5
Was under heavy construction. Hot tub and pool not very warm. Tv doesnt work very well. Rooms not very sound proof.

Posted by on Apr 9, 2023

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3 out of 5
Very limited breakfast options, lower quality, staff unattentive at checkout, even with noted construction rooms not well finished

Posted by , from COON RAPIDS on Mar 25, 2023

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2 out of 5
The sleeping area was disgusting. No bedbugs but the mattress was extremely stained under the sheet/pad and the floor was filthy by the head of the bed. The curtains had white ??? On them. Hideaway couch was old and uncomfortable. So icky!!! Bathroom was recently updated and seemed clean.

Posted by , from MOUNT MORRIS on Jan 22, 2023

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5 out of 5
Clean room, hot showers, and a nice breakfast. Property didn’t have any nasty smells, and the staff was friendly. Breakfast could have had more options, but that would be the only downside.

Posted by on Dec 26, 2022

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4 out of 5

Posted by , from KNOXVILLE TN on Dec 26, 2022

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3 out of 5
In serious need of an update, though they half attempted one in the room. The flooring was new, but uneven, as was the furniture. However, they still had 1990s curtains and the bathroom was only painted, not remodeled. The bath tub is old and obviously hard to clean. The furnishings and carpet in common spaces is also original to the building and probably from early 1990s. Not living up to the price per night they are asking. Breakfast was just so-so. They need more fresh choices and fewer carbs.

Posted by , from Arden Hills on Oct 23, 2022

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5 out of 5

Posted by on Oct 14, 2022

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5 out of 5
Super nice and helpful staff, only 1 washer and dryer so it was backed up for hours. Beds comfortable and price was great!

Posted by on Oct 3, 2022

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5 out of 5
A bit hard to find at night. Street signs not easy to see. Spacious rooms and goodbreakfast buffet.

Posted by , from Denver on Oct 3, 2022

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4 out of 5

Posted by on Sep 30, 2022

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Comment from Hotel Management

Oct 28, 2022 by Bernadette W

Thank you for your review!

About the La Quinta Inn & Suites by Wyndham Madison American Center

Location 5217 E Terrace Dr, Madison, WI 53718

Renovations + Closures

The following facilities or services will be unavailable from May 4 2023 to May 31 2023 (dates subject to change):

  • Laundry facilities

Property Features

La Quinta Inn & Suites by Wyndham Madison American Center offers its guests an indoor pool, a spa tub, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 1535 square feet (143 square meters) and includes conference space. La Quinta Inn & Suites by Wyndham Madison American Center also features multilingual staff, a fireplace in the lobby, and laundry facilities. Free self parking is available.

  • 120 guestrooms or units
  • 4 levels
  • 1535 sq ft of conference space
  • 143 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Bar or lounge

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Shopping center shuttle
  • Parking: Free self parking

Room Amenities

La Quinta Inn & Suites by Wyndham Madison American Center offers 120 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Inn Madison American Center
  • Quinta Madison American Center
  • Quinta Inn American Center
  • Quinta American Center
  • La Quinta Inn & Suites Madison American Hotel Madison
  • La Quinta Inn And Suites Madison American Center
  • La Quinta Madison
  • Quinta Wyndham Madison American Center Hotel
  • Quinta Wyndham American Center Hotel
  • Quinta Wyndham Madison American Center
  • Quinta Wyndham American Center
  • Hotel La Quinta by Wyndham Madison American Center Madison
  • Madison La Quinta by Wyndham Madison American Center Hotel
  • Hotel La Quinta by Wyndham Madison American Center
  • La Quinta by Wyndham Madison American Center Madison
  • La Quinta Inn Suites Madison American Center
  • La Quinta Inn & Suites by Wyndham Madison American Center Hotel
  • La Quinta by Wyndham Madison American Center
  • La Quinta Inn Suites Madison American Center
  • La Quinta Inn & Suites by Wyndham Madison American Center Hotel

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at La Quinta Inn & Suites by Wyndham Madison American Center.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.