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4.1 out of 5

"perfect location if you need to be near VA - I could walk there " More

By a verified traveler on Thu 16 Apr 2020

Hotel Description

3-star hotel near University of Wisconsin-Madison

City center stay

With a stay at this Regent hotel, you'll be within half a mile (1 km) of University of Wisconsin-Madison and 2 miles (3 km) of Camp Randall Stadium. University of Wisconsin Hospital and Clinics and Edgewood College are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the fitness center and free perks like buffet breakfast and free self parking. Enjoy the spa tub and conveniences like a 24-hour front desk and concierge services.

Free Internet, iPod docks

Featuring conveniences like refrigerators and microwaves, the 176 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include iPod docks, room service, and coffee/tea makers.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$100* Per night/room Dec 3 - Dec 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Cozy Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus InnTowner Madison ratings based on 23 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus InnTowner Madison

Everyone (11) Couples (2) Family (5)
2 out of 5

Posted by on Oct 21, 2020

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Comment from Hotel Management

Oct 22, 2020 by Joe Baldowin, GM

Please share your thoughts on your stay. Thank you for your business.

4 out of 5
perfect location if you need to be near VA - I could walk there

Posted by on Apr 16, 2020

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Comment from Hotel Management

Apr 20, 2020 by InnTowner Management Team

Dear Valued Guest, Thank you so much for your kind review. We are glad that you enjoyed your stay with us, we hope that you will visit us again the next time your travels bring you to Madison!

4 out of 5
Location is great. There is only one small elevator and the hotel is booked full. Bar is small, but efficient.

Posted by on Nov 23, 2019

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Comment from Hotel Management

Nov 26, 2019 by Joe

Thank you for the review! We look forward to having you back.

4 out of 5
Service in restaurant was slow. But food was excellent. Front desk manager was kinda rude.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 15, 2019 by InnTowner Management Team

Dear Value Guest, We sincerely appreciate your feedback regarding your experience in the InnTowner.

4 out of 5
Friendly staff, convenient to U of W. Love the shuttle to the field house. Price was a bit higher than I wanted to pay, room was small and a bit crowded. Restaurant on site was very nice and service was excellent.

Posted by on Oct 8, 2019

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Comment from Hotel Management

Oct 9, 2019 by InnTowner Management Team

Dear value guest, Thank you for your feed back. Your comments will be share with the InnTowner staff. We our glad your were able to enjoy our on site restaurant. Please visit us again soon.

5 out of 5
This is a great hotel close to UW. It’s very clean and the staff are very helpful. They even have a shuttle service that can take you to the campus.

Posted by , from California on Jul 8, 2019

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Comment from Hotel Management

Jul 8, 2019 by The InnTowner Management Team

Dear Shirley, Thank you for the wonderful review! We are so thrilled that you enjoyed our amenities during your stay. Please visit again soon! Warm regards,

4 out of 5
Super nice front staff. Close to UW Madison and Camp Randall. Free shuttle bus within miles

Posted by on May 12, 2019

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Comment from Hotel Management

May 13, 2019 by The InnTowner Management Team

Dear Valued Guest, Thank you for the compliments about our front desk team! We are pleased to know that our friendliness helped enhance your stay. Please visit again soon! Warm regards,

4 out of 5

Posted by on Mar 28, 2019

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Comment from Hotel Management

Apr 1, 2019 by The InnTowner Management Team

Dear Valued Guest, Thank you for providing a review about your recent stay! We hope to see you on your next visit to Madison. Warm regards,

4 out of 5
The motel was very nice but the garbage had not been cleaned out in our room when we checked in and two of the pillowcase were covered with dirty finger prints. We truly enjoyed the shuttle to and from the kohl center so no driving was involved.

Posted by on Mar 24, 2019

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Comment from Hotel Management

Mar 25, 2019 by The InnTowner Management Team

Dear Valued Guest, We sincerely apologize for the inconveniences that your experienced during your stay. This was an exception and not the norm, and we will address it immediately. Thank you for bringing it to our attention. We are glad the complimentary shuttle service was an asset to your stay! Warm regards,

5 out of 5

Posted by on Feb 3, 2019

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Comment from Hotel Management

Apr 1, 2019 by The InnTowner Management Team

Dear Valued Guest, Thank you for the five star review! We hope to see you on your next visit to Madison! Warm regards,

About the Best Western Plus InnTowner Madison

Location 2424 University Avenue, Madison, WI 53726

Renovations + Closures

The following facilities or services will be unavailable from May 27 2020 to December 31 2020 (dates subject to change):

  • Business center
  • Fitness facilities
  • Spa tub
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus InnTowner Madison offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 6200 square feet (576 square meters) and includes conference space. Best Western Plus InnTowner Madison also features a terrace, coffee/tea in a common area, and concierge services. A free area shuttle within 2 miles is available. Limited free parking is available on a first-come, first-served basis. This 3-star Madison hotel is smoke free.

  • 176 guestrooms or units
  • 4 levels
  • 6200 sq ft of conference space
  • 576 sq m of conference space
  • Built in 1985
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Dane County Regional Airport (MSN) (11.5 km / 7.2 mi)
  • Property shuttles: Free area shuttle within 2 miles
  • Parking: Free self parking

Room Amenities

Best Western Plus InnTowner Madison offers 176 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Highland Corner Grill - This bar specializes in American cuisine and serves light fare only. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Onsite parking is limited to 1 parking space per room.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Best Western InnTowner
  • Best Western Plus InnTowner
  • Best Western Plus InnTowner Highland Club
  • Best Western Plus InnTowner Highland Club Hotel
  • Best Western Plus InnTowner Highland Club Hotel Madison
  • Best Western Plus InnTowner Highland Club Madison
  • InnTowner
  • Best Western Inntowner And The Highland Club Hotel Madison
  • Best Western Plus InnTowner Madison Hotel
  • Best Western Plus InnTowner Hotel
  • Best Western Plus InnTowner Madison
  • Plus Inntowner Madison Madison
  • Best Western Plus InnTowner Madison Hotel
  • Best Western Plus InnTowner the Highland Club
  • Best Western Plus InnTowner Madison Madison
  • Best Western Plus InnTowner Madison Hotel Madison

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.