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4.4 out of 5

"Very quiet considering the location. Great breakfast " More

By a verified traveler on Tue 01 Aug 2023

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Hotel Description

3-star hotel near University of Wisconsin Hospital and Clinics

City center stay

Within a 15-minute walk of this Regent hotel, you'll find University of Wisconsin Hospital and Clinics and University of Wisconsin-Madison. Camp Randall Stadium and Edgewood College are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the gym and free perks like buffet breakfast and free self parking. Enjoy the spa tub and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$153* Per night/room Sep 29 - Sep 30

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Cozy Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus InnTowner Madison ratings based on 27 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus InnTowner Madison

Everyone (17) Couples (2) Family (9)
5 out of 5
Very quiet considering the location. Great breakfast

Posted by on Aug 1, 2023

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Comment from Hotel Management

Aug 2, 2023 by Vivian Front Office Manager

Thank you so much for your feedback! We truly appreciate your comments. At the InnTowner we strive to provide a great experience overall. We are so happy you enjoyed your time here, and hope to see you again soon!

5 out of 5
The staff was amazing and very knowledgeable and helpful, the place was clean and well kept, only negative I would say is the pillows were very uncomfortable, which is a very small and manageable complaint. Otherwise 5 stars

Posted by on Jul 30, 2023

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Comment from Hotel Management

Aug 2, 2023 by Vivian Front Office manager

Thank you so much for your feedback! We truly appreciate your comments. At the InnTowner we strive to provide a great experience overall. We are so happy you enjoyed your time here, and hope to see you again soon!

5 out of 5
Convenient to the hospital

Posted by , from CHANDLER on Apr 10, 2023

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Comment from Hotel Management

Apr 11, 2023 by Vivian Front Office Manager

Thank you so much for your feedback! We truly appreciate your kind comments! At the InnTowner we strive to provide a great experience overall! We are so happy you enjoyed your time here, and hope to see you again soon!

5 out of 5
The central location to most of the amenities in the area made the hotel a real convenience!

Posted by on Feb 27, 2023

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Comment from Hotel Management

Feb 28, 2023 by Vivian Front Office Manager

Thank you so much for your feedback! At the InnTowner we strive to provide a great experience overall! We are so happy you enjoyed your time here, and hope to see you again soon!

4 out of 5

Posted by , from GREEN BAY on Mar 20, 2022

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5 out of 5

Posted by on Mar 19, 2022

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5 out of 5

Posted by on Feb 20, 2022

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5 out of 5

Posted by on Nov 17, 2021

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5 out of 5

Posted by on Nov 9, 2021

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4 out of 5
Easy in, easy out with competent staff. Hard, lumpy pillows and hot, stuffy air in the room with no control over the temperature.

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 9, 2021 by The InnTowner Management Team

Dear Valued Guest, Thank you for the comments about your stay. Air condition issues are infrequent in our hotel and I'm sorry to hear that it that you experienced this. I will address the air conditioning issue with our maintenance staff. We appreciate your feedback and will use it to better the experience of future guests, and hope that you will give us another opportunity to exceed your expectations. Warm regards,

About the Best Western Plus InnTowner Madison

Location 2424 University Avenue, Madison, WI 53726

Property Features

Best Western Plus InnTowner Madison offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 6200 square feet (576 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at Best Western Plus InnTowner Madison. A free area shuttle within 2 miles is available. Limited free parking is available on a first-come, first-served basis. This 3-star Madison hotel is smoke free.

  • 176 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 6200 sq ft of conference space
  • 576 sq m of conference space
  • Built in 1984
  • Buffet breakfast (free)
  • Deli
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Free wired internet , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Madison Station (2.8 km / 1.8 mi)
  • Property shuttles: Free area shuttle within 2 miles
  • Parking: Free self parking

Room Amenities

Best Western Plus InnTowner Madison offers 176 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Madison hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Highland Corner Grill - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western InnTowner
  • Best Western Plus InnTowner
  • Best Western Plus InnTowner Highland Club
  • Best Western Plus InnTowner Highland Club Hotel
  • Best Western Plus InnTowner Highland Club Hotel Madison
  • Best Western Plus InnTowner Highland Club Madison
  • InnTowner
  • Best Western Inntowner And The Highland Club Hotel Madison
  • Best Western Plus InnTowner Madison Hotel
  • Best Western Plus InnTowner Hotel
  • Best Western Plus InnTowner Madison
  • Plus Inntowner Madison Madison
  • Best Western Plus InnTowner Madison Hotel
  • Best Western Plus InnTowner the Highland Club
  • Best Western Plus InnTowner Madison Madison
  • Best Western Plus InnTowner Madison Hotel Madison

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.