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4.3 out of 5

"Easy in, easy out with competent staff. Hard, lumpy pillows and hot, stuffy air in the room with no control over the temperature. " More

By a verified traveler on Mon 07 Jun 2021

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Hotel Description

3-star hotel near University of Wisconsin-Madison

City center stay

With a stay at this Regent hotel, you'll be within half a mile (1 km) of University of Wisconsin-Madison and 2 miles (3 km) of Camp Randall Stadium. University of Wisconsin Hospital and Clinics and Edgewood College are also within 2 miles (3 km).

Free shuttle, breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the gym and free perks like buffet breakfast and an area shuttle. Enjoy the spa tub and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$130* Per night/room Jul 4 - Jul 5

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Queen sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Cozy Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus InnTowner Madison ratings based on 28 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus InnTowner Madison

Everyone (17) Couples (2) Family (6)
4 out of 5

Posted by , from GREEN BAY on Mar 20, 2022

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5 out of 5

Posted by on Mar 19, 2022

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5 out of 5

Posted by on Feb 20, 2022

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5 out of 5

Posted by on Nov 17, 2021

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5 out of 5

Posted by on Nov 9, 2021

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4 out of 5
Easy in, easy out with competent staff. Hard, lumpy pillows and hot, stuffy air in the room with no control over the temperature.

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 9, 2021 by The InnTowner Management Team

Dear Valued Guest, Thank you for the comments about your stay. Air condition issues are infrequent in our hotel and I'm sorry to hear that it that you experienced this. I will address the air conditioning issue with our maintenance staff. We appreciate your feedback and will use it to better the experience of future guests, and hope that you will give us another opportunity to exceed your expectations. Warm regards,

5 out of 5
Everything was good in all areas considering these times.

Posted by on Apr 24, 2021

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Comment from Hotel Management

Apr 26, 2021 by The InnTowner Management Team

Dear Valued Guest, Thank you for the wonderful feedback! We hope to see you on your next visit to Madison. Cheers! Warm Regards,

2 out of 5

Posted by on Oct 21, 2020

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Comment from Hotel Management

Oct 22, 2020 by Joe Baldowin, GM

Please share your thoughts on your stay. Thank you for your business.

4 out of 5
perfect location if you need to be near VA - I could walk there

Posted by on Apr 16, 2020

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Comment from Hotel Management

Apr 20, 2020 by InnTowner Management Team

Dear Valued Guest, Thank you so much for your kind review. We are glad that you enjoyed your stay with us, we hope that you will visit us again the next time your travels bring you to Madison!

4 out of 5
Location is great. There is only one small elevator and the hotel is booked full. Bar is small, but efficient.

Posted by on Nov 23, 2019

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Comment from Hotel Management

Nov 26, 2019 by Joe

Thank you for the review! We look forward to having you back.

About the Best Western Plus InnTowner Madison

Location 2424 University Avenue, Madison, WI 53726

Property Features

Best Western Plus InnTowner Madison offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 6200 square feet (576 square meters) and includes conference space. A library, a terrace, and concierge services are also featured at Best Western Plus InnTowner Madison. A free area shuttle within 2 miles is available. This 3-star Madison hotel is smoke free.

  • 176 guestrooms or units
  • 4 levels
  • 6200 sq ft of conference space
  • 576 sq m of conference space
  • Built in 1984
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Madison Station (2.7 km / 1.7 mi)
  • Property shuttles: Free area shuttle within 2 miles

Room Amenities

Best Western Plus InnTowner Madison offers 176 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Madison hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Highland Corner Grill - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Best Western InnTowner
  • Best Western Plus InnTowner
  • Best Western Plus InnTowner Highland Club
  • Best Western Plus InnTowner Highland Club Hotel
  • Best Western Plus InnTowner Highland Club Hotel Madison
  • Best Western Plus InnTowner Highland Club Madison
  • InnTowner
  • Best Western Inntowner And The Highland Club Hotel Madison
  • Best Western Plus InnTowner Madison Hotel
  • Best Western Plus InnTowner Hotel
  • Best Western Plus InnTowner Madison
  • Plus Inntowner Madison Madison
  • Best Western Plus InnTowner Madison Hotel
  • Best Western Plus InnTowner the Highland Club
  • Best Western Plus InnTowner Madison Madison
  • Best Western Plus InnTowner Madison Hotel Madison

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.