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4.3 out of 5

"It was our first visit to Madison. We thought we'd just stay one night and move on but we had a great experience and interaction with the hotel staff. ... " More

By a verified traveler on Wed 10 Aug 2016

Hotel Description

3-star hotel near University of Wisconsin-Madison

Heart of Madison

With a stay at this Regent hotel, you'll be within half a mile (1 km) of University of Wisconsin-Madison and 2 miles (3 km) of Camp Randall Stadium. University of Wisconsin Hospital and Clinics and Edgewood College are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool, a spa tub, and a restaurant. Enjoy the fitness center and free perks like buffet breakfast and free self parking. There's a bar/lounge on site, and a 24-hour front desk and free newspapers are also provided.

Free Internet, iPod docks

Featuring conveniences like refrigerators and microwaves, the 176 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. IPod docks, room service, and coffee/tea makers are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$117* Per night/room Sep 1 - Sep 2

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Cozy Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Plus InnTowner Madison ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus InnTowner Madison

Everyone (10) Family (3)
5 out of 5
This is a great hotel close to UW. It’s very clean and the staff are very helpful. They even have a shuttle service that can take you to the campus.

Posted by , from California on Jul 8, 2019

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Comment from Hotel Management

Jul 8, 2019 by The InnTowner Management Team

Dear Shirley, Thank you for the wonderful review! We are so thrilled that you enjoyed our amenities during your stay. Please visit again soon! Warm regards,

4 out of 5
Super nice front staff. Close to UW Madison and Camp Randall. Free shuttle bus within miles

Posted by on May 12, 2019

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Comment from Hotel Management

May 13, 2019 by The InnTowner Management Team

Dear Valued Guest, Thank you for the compliments about our front desk team! We are pleased to know that our friendliness helped enhance your stay. Please visit again soon! Warm regards,

4 out of 5

Posted by on Mar 28, 2019

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Comment from Hotel Management

Apr 1, 2019 by The InnTowner Management Team

Dear Valued Guest, Thank you for providing a review about your recent stay! We hope to see you on your next visit to Madison. Warm regards,

4 out of 5
The motel was very nice but the garbage had not been cleaned out in our room when we checked in and two of the pillowcase were covered with dirty finger prints. We truly enjoyed the shuttle to and from the kohl center so no driving was involved.

Posted by on Mar 24, 2019

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Comment from Hotel Management

Mar 25, 2019 by The InnTowner Management Team

Dear Valued Guest, We sincerely apologize for the inconveniences that your experienced during your stay. This was an exception and not the norm, and we will address it immediately. Thank you for bringing it to our attention. We are glad the complimentary shuttle service was an asset to your stay! Warm regards,

5 out of 5

Posted by on Feb 3, 2019

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Comment from Hotel Management

Apr 1, 2019 by The InnTowner Management Team

Dear Valued Guest, Thank you for the five star review! We hope to see you on your next visit to Madison! Warm regards,

5 out of 5
Met all expectations. I stay here frequently and am always pleased

Posted by on Jan 19, 2019

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Comment from Hotel Management

Jan 22, 2019 by The InnTowner Management Team

Dear Valued Guest, Thank you for your wonderful feedback and five star review! We are grateful to know that each stay has been excellent. We look forward to seeing you again soon! Warm regards,

5 out of 5

Central location great staff!

Pros: The hotel was centrally located in Madison with good accessibility. The front desk staff were great and very accommodating.
Cons: As mentioned before, the bed was a tad high and the space between the foot of the bed and the wall unit bureau was narrow.
Location: The shuttle driver took us to State Street to walk and view the sunset from the student union terrance. It is very close to campus.
It was our first visit to Madison. We thought we'd just stay one night and move on but we had a great experience and interaction with the hotel staff. They were just cheerful and approachable. The Sunday night shuttle driver was wonderful and made us feel familiar and comfortable with Madison. The next morning we decided to see if we could stay another night to take a day trip to Milwaukee. They were very accommodating and it was a seamless transaction. The room was a tad small (between foot of bed and the TV bureau) and the king sized bed was a bit high, but it had all the comforts we needed and I feel like I am nit picking on this. The complementary breakfast was very nice with crispy bacon, scrambled eggs and pancakes.... there were other stuff but that was my focus. I hope to visit again and I would choose to stay at this Best Western.

Posted by , from Northern CA on Aug 10, 2016

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5 out of 5

Great Hotel

Very clean rooms, nice restaurant and bar in hotel. They also provide shuttle service.We were also within walking distance to many local restaurants .

Posted by on Jul 14, 2016

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3 out of 5

college

My college daughter was really looking forward to a hot bath. Even though I booked the room 2 months in advance, I was given a handicapped room without being asked. Disappointing

Posted by on Apr 19, 2016

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4 out of 5

Good location

Booked the corner room but it was crowded for 4 people. Pull out couch was right next to king size bed, no room for anything. They did not show a picture of this room, just a room with a couch in another room. Room was nice for 2 but not 4.

Posted by on Sep 1, 2015

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About the Best Western Plus InnTowner Madison

Location 2424 University Avenue, Madison, WI 53726

Property Features

Best Western Plus InnTowner Madison offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 6200 square feet (576 square meters) and includes conference space. Best Western Plus InnTowner Madison also features coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. A free area shuttle within 2 miles is available. Limited free parking is available on a first-come, first-served basis. This 3-star Madison hotel is smoke free.

  • 176 guestrooms or units
  • 4 levels
  • 6200 sq ft of conference space
  • 576 sq m of conference space
  • Built in 1985
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Madison, WI (MSN-Dane County Regional) (11.5 km / 7.2 mi)
  • Property shuttles: Free area shuttle within 2 miles
  • Parking: Free self parking

Room Amenities

Best Western Plus InnTowner Madison offers 176 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Highland Corner Grill - This bar specializes in American cuisine and serves light fare only. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Onsite parking is limited to 1 parking space per room.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Hotel Names

  • Best Western Plus InnTowner the Highland Club
  • Best Western InnTowner
  • Best Western Plus InnTowner
  • Best Western Plus InnTowner Highland Club
  • Best Western Plus InnTowner Highland Club Hotel
  • Best Western Plus InnTowner Highland Club Hotel Madison
  • Best Western Plus InnTowner Highland Club Madison
  • InnTowner
  • Best Western Inntowner And The Highland Club Hotel Madison
  • Best Western Plus InnTowner Madison Hotel
  • Best Western Plus InnTowner Hotel
  • Best Western Plus InnTowner Madison

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.