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4.6 out of 5

"Room decor was cool! Nice touches! Check-in was simple! Quiet. " More

By a verified traveler on Wed 27 Dec 2023

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Hotel Description

Enjoy free breakfast at this Madison hotel

In Madison

Stay at this Madison hotel and you'll be within 9 miles (15 km) of University of Wisconsin-Madison and University of Wisconsin Hospital and Clinics. Also within 9 miles (15 km) are Camp Randall Stadium and Henry Vilas Zoo.

Free perks

A gym, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. A 24-hour business center, a terrace, and luggage storage are also on offer.

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$76* Per night/room Apr 10 - Apr 11

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tru by Hilton Madison West, WI ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tru by Hilton Madison West, WI

Everyone (7) Couples (2) Family (5)
5 out of 5
Room decor was cool! Nice touches! Check-in was simple! Quiet.

Posted by on Dec 27, 2023

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Comment from Hotel Management

Dec 28, 2023 by Jerica

Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

5 out of 5
The hotel is between Madison and Middleton, is a great location.

Posted by , from medellin on Nov 5, 2023

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Comment from Hotel Management

Nov 7, 2023 by Jerica

Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

4 out of 5
Tru, by Hilton, Madison, Wisconson was a very clean hotel and the staff only interacted with us when needed during our stay. Parking was easy and it was a plus that the hotel provided breakfast and 24 hr. hot beverage service. My family and I will look into staying here the next time we are in Madison.

Posted by on Jul 29, 2023

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Comment from Hotel Management

Jul 31, 2023 by Hotel Management Team

Dear Chun Hay,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,

4 out of 5

Posted by on Jun 9, 2023

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Comment from Hotel Management

Jun 12, 2023 by Hotel Management Team

Dear John,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,

5 out of 5
New. Clean. Friendly staff.

Posted by on May 7, 2023

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Comment from Hotel Management

May 9, 2023 by Hotel Management Team

Dear Valued Guest,Thank you for taking the time out of your busy day to leave us a wonderful 5-star review. We hope if your travels bring you back to Madison, you will consider staying with us again. Safe Travels!Sincerely,

5 out of 5

Posted by on Mar 15, 2023

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Comment from Hotel Management

Apr 5, 2023 by Hotel Management

Thank you for the 5-star review Winnie! We are glad that you enjoyed your stay. We hope to welcome you back soon!

3 out of 5
I was able to charge my Tesla (car) on site but only 2 charging stalls. Would appreciate on site overnight charging (need 8-12 stalls). There are many electric cars in Madison, WI

Posted by on Jun 26, 2021

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5 out of 5
Never tried Tru by Hilton before. Pleasantly suprised snd will recommend to others.

Posted by on Jun 18, 2021

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5 out of 5
This was great experience. The hotel was clean and the staff was excellent.

Posted by , from Orlando, FL on Oct 24, 2020

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Comment from Hotel Management

Oct 26, 2020 by Chris

Dear Mike, Thank you for the five star review! We take pride in our cleanliness and customer service and strive to provide our guests with a great experience. We are so pleased to hear you enjoyed your stay and that our staff helped make your stay great. We will be sure to pass along your feedback to our team so they know their efforts do not go unnoticed. We look forward to serving you during your next stay with us!

3 out of 5

Posted by on Jun 7, 2020

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Comment from Hotel Management

Jun 12, 2020 by Chris

Thank you for your feedback and we're sorry we fell short of your expectations! We are constantly seeking to improve our guest experience so we appreciate your time to rate us. We hope we have the opportunity to serve you again and give you a better stay.

About the Tru by Hilton Madison West, WI

Location 8102 Watts Rd., Madison, WI 53719

Property Features

WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A fitness center, a terrace, and coffee/tea in a common area are also featured at Tru by Hilton Madison West, WI. Self parking is free. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this Madison hotel.

  • 106 guestrooms or units
  • 4 levels
  • Built in 2018
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Terrace
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tru by Hilton Madison West, WI offers 106 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Credit card pre-authorization
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru Hilton Madison West WI Hotel
  • Tru Hilton Madison West WI
  • Tru by Hilton Madison West, WI Hotel
  • Tru by Hilton Madison West, WI Madison
  • Tru by Hilton Madison West, WI Hotel Madison

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.