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4.4 out of 5

"Excellent hotel experience! The staff are great, hotel room was clean and completely surpassed my expectations! " More

By a verified traveler on Mon 30 Aug 2021

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Hotel Description

3.5-star spa hotel near University of Wisconsin-Madison

Downtown Madison stay

Within a 10-minute walk of this Downtown Madison hotel, you'll find Wisconsin State Capitol and Orpheum Theater. Capitol Square and Lake Mendota are also within half a mile (1 km).

Renovated in 2016

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 14 conference rooms, free WiFi in public areas, and valet parking. You'll appreciate the gym, bar/lounge, and snack bar/deli.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 213 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. Premium bedding, coffee/tea makers, and free local calls are also available. Housekeeping is available on request.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$102* Per night/room Dec 19 - Dec 20

Presidential Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Refrigerator, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Accessible, View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Multiple Beds, Non Smoking (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Premier Park Hotel ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Premier Park Hotel

Everyone (11) Couples (1) Family (4)
5 out of 5
Excellent hotel experience! The staff are great, hotel room was clean and completely surpassed my expectations!

Posted by on Aug 30, 2021

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Comment from Hotel Management

Sep 8, 2021 by Hotel Management

Thank you so much for staying with us! We greatly appreciate your feedback and hope to see you again at Park Hotel during your next visit to Madison!

5 out of 5
Loved the view of the capital and the automatic curtains.

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 19, 2021 by Hotel Management

Thank you so much for staying with us! We greatly appreciate your feedback and hope to see you again soon at Park Hotel!

4 out of 5

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jul 8, 2021 by Hotel Management

Thank you so much for staying with us! We greatly appreciate your feedback and hope to see you again soon at Park Hotel!

5 out of 5

Posted by on Feb 15, 2021

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Comment from Hotel Management

Mar 23, 2021 by Hotel Management

Thanks for staying with us. We greatly appreciate your review.

5 out of 5
The location was great! The hotel was very nice. Bonus points for a wonderful shower set up!

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 22, 2019 by GW

Thank you for your feedback (and the bonus points!). I'm glad you enjoyed your stay.

5 out of 5

Posted by on Nov 8, 2019

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5 out of 5
Friendly staff and renovated spaces-this is a step up from the old Inn on the Park.

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 15, 2019 by GW

It's been fun since our renovation to welcome back guests who stayed with us during the Inn on the Park years. They're always pleasantly surprised. Thank you for staying with us.

5 out of 5
Very accommodating and very helpful. They said our reservation was cancelled the week before. My husband had. Printed out the confirmation when we originally booked the reservation.

Posted by on Jun 8, 2019

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Comment from Hotel Management

Jun 11, 2019 by GW

Thank you for sharing your feedback. I'm glad we were able to work out the issue with your reservation. I hope we'll see you again.

4 out of 5
Wish we had a view of the capitol. Otherwise it was nice

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 7, 2019 by Park Hotel

All of our Capitol Suites have a view of the Capitol Building. Hopefully there will be one available for your next trip to Madison.

5 out of 5
Loved the view and the valet service. Great location.

Posted by on Mar 31, 2019

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About the Best Western Premier Park Hotel

Location 22 S Carroll Street, Madison, WI 53703

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from May 31 to May 31:

  • Bar/Lounge
  • Dining venue

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Christmas Eve and Christmas Day:

  • Bar/lounge
  • Dining venue

Property Features

Best Western Premier Park Hotel offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 12197 square feet (1133 square meters) and includes a conference center. Spa services, tour/ticket assistance, and a vending machine are also featured at the business-friendly Best Western Premier Park Hotel. For a fee, parking is available. A complete renovation of Best Western Premier Park Hotel was completed in August 2016. This 3.5-star Madison hotel is smoke free.

  • 1 building
  • 213 guestrooms or units
  • 9 levels
  • 12197 sq ft of conference space
  • 1133 sq m of conference space
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Best Western Premier Park Hotel offers 213 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and irons/ironing boards can be requested.

  • Separate bedroom
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

The Post - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Swimming nearby
  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Cinema. Services include hot stone massages, Swedish massages, facials, and body treatments.

The spa is open select days.

  • Hot stone massage
  • Swedish massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 3
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 15.00 for adults, USD 8.00 and USD 15.0 for children (approximately)
  • Valet parking fee: USD 20 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Park Inn
  • Best Western Park Plus Inn
  • Best Western Plus Inn Park
  • Best Western Plus Inn Park Madison
  • Best Western Plus Park Inn
  • Best Western Plus Park Madison
  • Best Western Plus Inn On The Park Hotel Madison
  • Best Western Madison
  • Madison Best Western
  • Best Western Premier Park Hotel Madison
  • Best Western Premier Park Madison
  • Best Western Premier Park
  • Best Western Hotel Madison
  • Premier Park Hotel Madison
  • Best Western Premier Park Hotel Hotel
  • Best Western Premier Park Hotel Madison
  • Best Western Premier Park Hotel Hotel Madison

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.