Skip to main content
Beginning of main content

"They did a fabulous job making me feel safe staying there during COVID. Rooms were clean and lovely. " More

By a verified traveler on Sat 05 Sep 2020

Enter dates to see availability

Hotel Description

4-star hotel near University of Wisconsin-Madison, connected to the convention center

Heart of Madison

A stay at this Downtown Madison hotel places you steps from Monona Terrace Community and Convention Center and within a 5-minute walk of Capitol Square. Wisconsin Historical Museum and Wisconsin State Capitol are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a gym on site, and laundry facilities and concierge services are also offered.

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$123* Per night/room Dec 19 - Dec 20

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Madison Monona Terrace ratings based on 20 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Madison Monona Terrace

Everyone (13) Couples (1) Business (2) Family (4)
1 out of 5
The ac unit is terrible

Posted by on Oct 22, 2022

Was this review helpful to you?
Comment from Hotel Management

Oct 23, 2022 by Management

Thank you for taking the time to comment. We do apologize that you were not please with your stay. We will share your comments with our team. We hope that you will consider us on your next trip to Madison.

2 out of 5

Posted by , from SAINT CHARLES on Jun 23, 2022

Was this review helpful to you?
5 out of 5

Posted by , from Buffalo Grove on Mar 27, 2022

Was this review helpful to you?
1 out of 5

Posted by on Jan 10, 2021

Was this review helpful to you?
Comment from Hotel Management

Jan 16, 2021 by Andrew Pollard, Director of OPS

I am sorry that we did not meet your expectations and we got a 1 rating! Wish we would have known how to make your stay better!

5 out of 5

Posted by on Oct 29, 2020

Was this review helpful to you?
Comment from Hotel Management

Dec 28, 2020 by Andrew Pollard, Director of OPS

Thank you for your review!

5 out of 5
They did a fabulous job making me feel safe staying there during COVID. Rooms were clean and lovely.

Posted by on Sep 5, 2020

Was this review helpful to you?
4 out of 5
Very nice . Great location! Easy walking to many areas.

Posted by on Aug 12, 2020

Was this review helpful to you?
1 out of 5
I never checked into the hotel because the concert I was going to was postponed like every thing else in the world so I never left Cedar Rapids and I cannot get a hold of anybody regarding a refund for the room I never checked into since you’re no longer taking phone calls and I couldn’t get anything done online either I expect a full refund you cannot be making money off people who have no choice to not travel

Posted by , from Cedar Rapids on Mar 17, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 17, 2020 by Skip Harless (GM)

Good day Mr. Kessler, I am sorry your concert was cancelled and travel plans interrupted by the challenging situation. I am sure Travelocity is experiencing heavy call volume, which may be the reason you have not gotten through. At the hotel we did send your reservation back to them as a refund request which I'm sure they will process for you. I hope you have the chance for a do-over and we have the pleasure of a future visit from you. Be well!

5 out of 5

Posted by on Jan 4, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 5, 2020 by Skip Harless (GM)

Thanks for the 5! Hope we have you back as our guest again soon.

5 out of 5
Great service, friendly staff. Typical excellent Hilton Service

Posted by on Jul 21, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 3, 2019 by Skip Harless (GM)

Thank you so much!

About the Hilton Madison Monona Terrace

Location 9 E Wilson St, Madison, WI 53703

Property Features

Hilton Madison Monona Terrace offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 4400 square feet (409 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Madison Monona Terrace. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Madison hotel.

  • 1 building
  • 240 guestrooms or units
  • 13 levels
  • 4400 sq ft of conference space
  • 409 sq m of conference space
  • Built in 2000
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Madison Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Madison Monona Terrace offers 240 accommodations with laptop-compatible safes and safes. 55-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

The Audrey Kitchen + Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; guests can access their rooms with a mobile device; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are not available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 3
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 for adults, USD 10 and USD 20 for children (approximately)
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Covered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Madison Monona Terrace
  • Hilton Monona
  • Hilton Monona Terrace
  • Hilton Monona Terrace Hotel
  • Hilton Monona Terrace Hotel Madison
  • Hilton Terrace
  • Madison Hilton
  • Madison Hilton Monona Terrace
  • Monona Madison
  • Terrace Hilton
  • Hilton Hotel Madison
  • Hilton Madison Monona Terrace Hotel Madison
  • Hilton Madison Monona Terrace Hotel
  • Hilton Madison Monona Terrace Hotel
  • Hilton Madison Monona Terrace Madison
  • Hilton Madison Monona Terrace Hotel Madison

You should know

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.travelocity.com/Madison-Hotels-Hilton-Madison-Monona-Terrace.h575515-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Madison-Hotels-Hilton-Madison-Monona-Terrace.h575515-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Madison-Hotels-Hilton-Madison-Monona-Terrace.h575515-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.