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4.1 out of 5

"Hotel lot full so had to park in public lot about a block away. Sort of in convienent but okay and hotel validated. Happy with experience. Had lake ... " More

By a verified traveler on Tue 28 Mar 2017

Hotel Description

4-star hotel near Monona Terrace Community and Convention Center, connected to the convention center

City center retreat

At this hotel, you'll be steps from Monona Terrace Community and Convention Center and within a 10-minute walk of Wisconsin Historical Museum. Also, Wisconsin State Capitol is within half a mile (1 km) and Chazen Museum of Art is within 2 miles (3 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free WiFi.

Free wired Internet, refrigerators

The 240 soundproofed guestrooms offer free wired Internet and 24-hour room service. Other amenities include WiFi, refrigerators, and LCD TVs with cable channels.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108* Per night/room Nov 24 - Nov 25

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, View (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hilton Madison Monona Terrace ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Madison Monona Terrace

Everyone (5) Business (2) Couples (1) Family (4)
5 out of 5
Great service, friendly staff. Typical excellent Hilton Service

Posted by on Jul 21, 2019

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Comment from Hotel Management

Aug 3, 2019 by Skip Harless (GM)

Thank you so much!

4 out of 5
Great location and easy to get to despite the local construction. Lobby and property over all was nicely decorated. One complaint about parking: please shave off some of that curb at the approach to the parking ticket dispenser. I chunked a wheel badly because the curb jurs out so far. Not well designed.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 14, 2019 by Skip Harless (GM)

Thank you for your review. Sorry about your wheel!

4 out of 5
View of Lake Monona. Proximity to state capital. Dining options close.

Posted by on Jun 8, 2019

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Comment from Hotel Management

Jun 16, 2019 by Skip Harless (GM)

Glad you enjoyed.

3 out of 5
The room was real nice and clean. The staff on the frist day were friendly and helpful not so much the second day. Waited 15 mintues for my car frim valet because he also doubled as the shuttle driver. Manager told me it was Hilton policy that i should have called ahead if i wanted my car. After 20 years of staying at Hilton's i have never had to do this and it was not in any of the instructions they left in the room plus he was a real smart ass about it. The wifi was free the first day but on the second wanted to charge me.

Posted by on May 30, 2019

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Comment from Hotel Management

Jun 3, 2019 by Skip Harless (GM)

Thank you for sharing your candid feedback. That is not at all the response I want from any of our associates. Please know I will address this right away. I hope we have another chance to show you our true hospitality one day.

5 out of 5
Great 👍 place to stay when visiting Madison. Excellent location and customer care.

Posted by on Apr 30, 2019

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Comment from Hotel Management

May 4, 2019 by Skip Harless (GM)

Thank you so much! Glad you enjoyed.

5 out of 5
Nice scenery out the windows, lose to the lake, nice area for walking

Posted by , from Wausau, WI on Oct 30, 2018

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Comment from Hotel Management

Nov 4, 2018 by Skip Harless (General Manager)

Thank you Bradleyson. Our location and views are some of our best features.

4 out of 5

Hilton Madison

Pros: The location was good and nice having on site bar and restaurant
Cons: More on site parking.
Location: With road construction bit tricky to get to since on a one way but like is was close to square. Lots of bars and restaurants near by. Love the view
Hotel lot full so had to park in public lot about a block away. Sort of in convienent but okay and hotel validated. Happy with experience. Had lake view and very nice but room had odd noice in wall that was semi annoying

Posted by on Mar 28, 2017

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Comment from Hotel Management

Apr 2, 2017 by Skip Harless (General Manager)

I'm glad you were happy with your experience. Our garage does fill up sometimes, but I'm glad our staff took care of complimentary parking for your inconvenience.

4 out of 5

Escape

Pros: Location, Location, Location & price
Cons: Pull out couch mattress needs replacing - cheaper parking for hotel guests
Location: Plenty of restaurants & history out side the door. Only 2 blocks from The Capitol, Monona Terrace right across the bridge, great lake views!
Booked hotel last minute based on location & price. When we arrived I am not sure if they didn't have a room or what, but we were given the "Presidential Suite" Really not the whole suite but instead the living room of the suite with a pull-out bed from what looked like a really nice couch. The pull out was OK comfortable except slipping to the middle all night-needed a better mattress. Two free drink cards & free breakfast the next morning & a Noon checkout made up for it. Just wanted to get away for a night & all was good.

Posted by , from Milwaukee on Feb 2, 2017

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Comment from Hotel Management

Feb 3, 2017 by Skip Harless (General Manager)

So glad you enjoyed your quick getaway! We will take your advice on new mattresses. Thank you.

2 out of 5

Great location, on the lake, connected to our venu

Pros: Views and location
Cons: Online booking consistentcy !!
Firstly, This hotel stay was crazy while booking!!! The price kept going up and down while I was booking! I thought I booked in at $84.00 but in the end was $124.00. That was terribly disappointing. I meantion this to the Hotel manager and she agreed and was familar , she called it a floating rate. Well I got drowned! I feel they should of honored the rate I thought I booked for. But no!!

Posted by on Jan 25, 2017

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Comment from Hotel Management

Feb 3, 2017 by Skip Harless (General Manager)

Sorry for the confusion in your booking process through Travelocity. Hope you will give us another try.

5 out of 5
Pros: The location is great. The fact that there is a restaurant and bar on-site is great for business travelers.
Cons: The walls and ceilings are very thin. I woke up at 5:10 am to the person above me's alarm going off. Also the fitness room is very small.
Location: Great location within walking distance to the state capitol building and many great restaurants. There's a great running trail nearby too.
Nice hotel in great location. My room was very clean and the bed was extremely comfortable. The staff was very friendly and responded kindly to the requests I had.

Posted by , from WI on Sep 2, 2016

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Comment from Hotel Management

Nov 14, 2016 by Skip Harless (General Manager)

Sorry about your early wake-up. Thank you for your comments though. It seems otherwise you enjoyed.

About the Hilton Madison Monona Terrace

Location 9 E Wilson St, Madison, WI 53703

Property Features

Hilton Madison Monona Terrace offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 4400 square feet (409 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Madison Monona Terrace. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Madison hotel.

  • 1 building
  • 240 guestrooms or units
  • 13 levels
  • 4400 sq ft of conference space
  • 409 sq m of conference space
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Madison, WI (MSN-Dane County Regional) (8.6 km / 5.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Madison Monona Terrace offers 240 air-conditioned accommodations with laptop-compatible safes and safes. 55-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Madison hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

The Audrey Kitchen + Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Airport shuttle service is available on request from 6:30 AM to 11:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 6:30 AM to 11:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: USD 30.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Self parking fee: USD 19 per day
  • Valet parking fee: USD 23 per day (in/out privileges)
  • Pet fee: USD 30.00 per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Madison Monona Terrace
  • Hilton Monona
  • Hilton Monona Terrace
  • Hilton Monona Terrace Hotel
  • Hilton Monona Terrace Hotel Madison
  • Hilton Terrace
  • Madison Hilton
  • Madison Hilton Monona Terrace
  • Monona Madison
  • Terrace Hilton
  • Hilton Hotel Madison
  • Hilton Madison Monona Terrace Hotel Madison
  • Hilton Madison Monona Terrace Hotel
  • Hilton Madison Monona Terrace Hotel
  • Hilton Madison Monona Terrace Madison
  • Hilton Madison Monona Terrace Hotel Madison

You should know

  • Hilton Madison Monona Terrace offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
url importing https://www.travelocity.com/Downtown-Madison-Hotels-Hilton-Madison-Monona-Terrace.h575515-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.