In shopping district
You'll be within half a mile (1 km) of West Towne Mall and 2 miles (3 km) of University Research Park with a stay here. Also, Vitense Golfland is within 2 miles (3 km) and Hilldale Shopping Center is within 6 miles (10 km).
Free shuttle, parking
This hotel doesn't skimp on freebies - guests receive free WiFi, free self parking, and a free area shuttle. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. There's a 24-hour gym on site, and a 24-hour front desk and limo/town car service are also provided.
Free WiFi, comfy beds
The 101 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include refrigerators, microwaves, and LCD TVs with cable channels.
Feb 24, 2020 by Travis Blair- Sales Manager
Thank you for the feedback! We'll see you next time!
Feb 19, 2020 by Travis B- Sales Manager
Nothing like being greeted by a smiling face after a day of traveling. I will pass along the kind words to our Front Desk staff. Thank you!
Feb 11, 2020 by Travis Blair- Sales Manager
Thanks Warrior33, We pride ourselves on great service and the best breakfast in town!
Dec 3, 2019 by Sales Director
Thank you for staying with us and for your 5/5 review. We are happy to know you enjoyed your stay and hope to see you again on your next trip to Madison. Happy travels!
Nov 18, 2019 by Sales Director
Thank you for staying with us and for sharing your kind review. We're happy to know you enjoyed your stay and hope to see you on your next visit to Madison. Happy travels!
Nov 14, 2019 by Sales Director
Hello Bob, we apologize for any misunderstanding regarding your reservation.
Aug 26, 2019 by Sales Director
Hello, thank you for staying with us and for taking the time to write a review. We are happy to know you enjoyed your room and the made-to-order breakfast. We hope to see you again the next time you're in Madison. Happy travels!
Jul 22, 2019 by Sales Director
Thank you for staying with us and for your review. We are glad to know the Best Western brand is serving you well. We hope you'll choose to stay with us again. Happy travels!
Jun 4, 2019 by Sales Director
Thank you for staying with us and for taking time to review the property. We hope to see you again. Happy travels!
Due to COVID-19, this property’s food and beverage options may be limited.
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Event space at this hotel measures 770 square feet (72 square meters). A free area shuttle within 5 mi is available. A 24-hour fitness center, a library, and multilingual staff are also featured at the business-friendly Best Western West Towne Suites. Self parking is free. This Madison hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free RV, bus, truck parking
Best Western West Towne Suites offers 101 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 25-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Madison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.