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Best Western West Towne Suites

2.5 star property
Hotel near West Towne Mall in Madison

Choose dates to view prices

Photo gallery for Best Western West Towne Suites

Front of property
Free daily cooked-to-order breakfast
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated
Lobby
Business center

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Free WiFi

Explore the area

View in a map
650 Grand Canyon Dr, Madison, WI, 53719
  • Place, West Towne Mall
    ‪5 min walk‬
  • Place, University of Wisconsin-Madison
    ‪9 min drive‬
  • Place, Camp Randall Stadium
    ‪10 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(18 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed) | Private kitchen | Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

9.0 out of 10
Wonderful
(9 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(18 reviews)
  • 462 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

8.8 out of 10
Excellent
(14 reviews)
  • 462 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(37 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(42 reviews)
  • 356 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(21 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(48 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Madison

In shopping district.You'll be within half a mile (1 km) of West Towne Mall and 2 miles (3 km) of University Research Park with a stay here. Also, Vitense Golfland is within 2 miles (3 km) and Hilldale Shopping Center is within 6 miles (10 km).

What's nearby

  • West Towne Mall - 5 min walk - 0.3 miles
  • Hilldale Shopping Center - 7 min drive - 3.8 miles
  • University of Wisconsin-Madison - 9 min drive - 4.9 miles
  • Camp Randall Stadium - 10 min drive - 5.8 miles
  • Alliant Energy Center - 11 min drive - 8.2 miles

Getting around

  • Madison Station - 16 min drive
  • Dane County Regional Airport (MSN) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Wendy's - ‬13 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Sushi Lover - ‬10 min walk

About this property

Best Western West Towne Suites

Hotel near West Towne Mall in Madison
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. An area shuttle within 15 miles and a bus station shuttle are available for a fee. A fitness center, a library, and multilingual staff are also featured at the business-friendly Best Western West Towne Suites. Self parking is free.

This Madison hotel is smoke free.

  • 98 guestrooms or units
  • 2 levels
  • Cooked-to-order breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Library
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Best Western West Towne Suites offers 98 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 25-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Madison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 15 mi
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 25-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western West Towne
Best Western West Towne Suites
Best Western West Towne Suites Hotel
Best Western West Towne Suites Hotel Madison
Best Western West Towne Suites Madison
Best Western Madison
Best Western West Towne Hotel Madison
Madison Best Western
Best West Towne Suites Madison
Best Western West Towne Suites Hotel
Best Western West Towne Suites Madison
Best Western West Towne Suites Hotel Madison

Frequently asked questions

How close is Best Western West Towne Suites to the airport?

Best Western West Towne Suites is 22.2 mi (27-min drive) away from the Dane County Regional Airport (MSN) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western West Towne Suites?

As of Oct 13, 2025, prices found for a 1-night stay for 2 adults at Best Western West Towne Suites on Nov 2, 2025 start from $80.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western West Towne Suites have an airport shuttle?

Airport shuttle services are not available at Best Western West Towne Suites.

How close is Best Western West Towne Suites to the beach?

This hotel is 4.3 mi (15-min drive) from Spring Harbor Beach and 5.6 mi (19-min drive) from Willow Beach. Don't forget your sunscreen!

Does Best Western West Towne Suites offer free breakfast?

Best Western West Towne Suites offers free cooked-to-order breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Best Western West Towne Suites?

No, there is no casino at this hotel, but Ho-Chunk Gaming Madison (19-min drive) is nearby.

What time is check-in at Best Western West Towne Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Best Western West Towne Suites?

This hotel offers free self parking.

Does Best Western West Towne Suites have a pool?

Best Western West Towne Suites does not have a pool.

Does Best Western West Towne Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western West Towne Suites to downtown Madison?

Best Western West Towne Suites is 5.6 mi away from Madison.

Reviews

Best Western West Towne Suites Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 696 out of 1190 reviews
Rating 8 - Good. 305 out of 1190 reviews
Rating 6 - Okay. 98 out of 1190 reviews
Rating 4 - Poor. 45 out of 1190 reviews
Rating 2 - Terrible. 46 out of 1190 reviews

Reviews

10/10 Excellent

Mark

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and the breakfast were good
Stayed 4 nights in Sep 2025

10/10 Excellent

John, FRANKLIN

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, comfortable bed, clean and comfortable. The property is just a bit dated but overall a great stay!
Stayed 1 night in Jul 2025

8/10 Good

Mary Jo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, secure, super clean, free parking, free breakfast, well priced. Quite and easy to access off the main roads.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly, a bit run down

We were in town for a wedding and this location worked best for us. We really liked the suite layout, with a door on the bedroom and a pull out couch in the other room. It wasn't fancy, but perfectly acceptable. Some minor cosmetic issues like cracked paint high on a wall in the bedroom. Some of it is dated. The breakfast is cooked to order but not how I expected. You go to the counter with your ticket and choose from three options - eggs with potatoes, or pancakes, or French toast - and choice of sausage or bacon with each (pretty sure those were the three) then they call your number and you pick it up. Hubby and I split eggs/potatoes and French toast each morning and it was plenty. There's also pastries, oatmeal, bagels/bread with a toaster, cereal, milk, juices, coffee, yogurts - something for everyone!
Stayed 3 nights in Jun 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

robert

Business traveler
The outer room of the suite smelled musty. Luckily I was alone, so I just didn’t spend time there. Facilities are aging, although there appears to be efforts to renovate. Having a cook for breakfast is cool! But the coffee is terrible and there’s not much else available. The area is walkable, but the immediate surroundings are depressing.
Stayed 2 nights in Jul 2025

8/10 Good

Jeffery

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room and excellent daily rates. Staff are friendly and helpfull. Location is fantastic for Madison - 10mins to most places. Lots of shopping and food places nearby.
Stayed 4 nights in Jul 2025

8/10 Good

Nikki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean . I would suggest high chairs in the dining area
Stayed 1 night in Jul 2025

8/10 Good

Diana

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Jun 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious room! Although outdated, it was very clean. The breakfast was not great and not a full buffet style- you get one entree per person for main dishes which is a little weird for that type of breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Big spacous room.
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good. Just ask not to have dogs in room next to you; they bark.
Stayed 3 nights in Jun 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I like their unique breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for great price!
Stayed 2 nights in Jun 2025

10/10 Excellent

Keith

Stayed 1 night in Jun 2025

10/10 Excellent

Loretta

Liked: Cleanliness, property conditions & facilities
Rooms were spacious and very clean, beds were comfortable. Staff was really friendly. The cooked to order breakfast was delicious. We will definitely stay here again on our next visit.
Stayed 3 nights in Jun 2025

8/10 Good

Ali

Traveled with family
Liked: Cleanliness
Nice clean place but needs to be updated. Breakfast was great!
Stayed 1 night in Jun 2025

4/10 Poor

Rodrigo

Stayed 5 nights in Jun 2025

10/10 Excellent

Mark B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madison Best Western

Great location, nice breakfast and gym. Close to everything
Stayed 5 nights in Jun 2025

8/10 Good

Carla

Traveled with family
Our room was not ready when we checked in at 3:35 pm but we just had to wait about 20 minutes for staff to finish cleaning the room. The desk chair seat was damp; apparently the previous renter must have spilled something on the seat. The hotel is large and a bit older. Breakfast was great; made to order eggs, bacon, chicken sausage, pancakes and French toast.
Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Nageswar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very comfortable. The room was clean. The staff was friendly. The breakfast was good. We were happy with the made to order menu and the selections. It was cooked while we waited. There was plenty of restaurants and shopping in the area.
Stayed 2 nights in May 2025

10/10 Excellent

Erika

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
There was an eyelash in my bed.
Stayed 2 nights in Mar 2025