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Best Western West Towne Suites

2.5 star property
Hotel near West Towne Mall in Madison

Choose dates to view prices

Photo gallery for Best Western West Towne Suites

Free daily cooked-to-order breakfast
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillowtop beds, in-room safe, individually decorated
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
650 Grand Canyon Dr, Madison, WI, 53719
  • Place, West Towne Mall
    ‪5 min walk‬
  • Place, John Powless Tennis Center
    ‪13 min walk‬
  • Place, University Research Park
    ‪2 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪30 min drive‬

Room options

View all photos for 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(20 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed) | Private kitchen | Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

9.0 out of 10
Wonderful
(11 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(22 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

8.8 out of 10
Excellent
(18 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(38 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(46 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(26 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(50 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Sofabed

Premium bedding, pillowtop beds, in-room safe, individually decorated

1 King Bed, Nonsmoking, Sofabed

  • Sleeps 3
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • Free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Madison

In shopping district.You'll be within half a mile (1 km) of West Towne Mall and 2 miles (3 km) of University Research Park with a stay here. Also, Vitense Golfland is within 2 miles (3 km) and Hilldale Shopping Center is within 6 miles (10 km).

What's nearby

  • West Towne Mall - 5 min walk - 0.3 miles
  • John Powless Tennis Center - 13 min walk - 0.7 miles
  • Vitense Golfland - 2 min drive - 2.0 miles
  • University Research Park - 2 min drive - 1.6 miles
  • Elver Park - 4 min drive - 1.4 miles

Getting around

  • Madison Station - 19 min drive
  • Dane County Regional Airport (MSN) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Sushi Lover - ‬9 min walk
  • ‪Portillo's Hot Dogs - ‬11 min walk
  • ‪Wendy's - ‬12 min walk

About this property

Best Western West Towne Suites

Hotel near West Towne Mall in Madison
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. An area shuttle within 15 miles and a bus station shuttle are available for a fee. A fitness center, a library, and multilingual staff are also featured at the business-friendly Best Western West Towne Suites. Self parking is free.

This Madison hotel is smoke free.

  • 98 guestrooms or units
  • 2 levels
  • Cooked-to-order breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Library
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Best Western West Towne Suites offers 98 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 25-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Madison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 15 mi
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 25-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western West Towne

Best Western West Towne Suites

Best Western West Towne Suites Hotel

Best Western West Towne Suites Hotel Madison

Best Western West Towne Suites Madison

Best Western Madison

Best Western West Towne Hotel Madison

Madison Best Western

Best West Towne Suites Madison

Best Western West Towne Suites Hotel

Best Western West Towne Suites Madison

Best Western West Towne Suites Hotel Madison

Frequently asked questions

How close is Best Western West Towne Suites to the airport?

Best Western West Towne Suites is 17.8 mi (30-min drive) away from the Dane County Regional Airport (MSN) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western West Towne Suites?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Best Western West Towne Suites on Jun 7, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western West Towne Suites have an airport shuttle?

Airport shuttle services are not available at Best Western West Towne Suites.

How close is Best Western West Towne Suites to the beach?

This hotel is 5.7 mi (19-min drive) from Willow Beach and 6 mi (20-min drive) from Vilas Park Beach. Don't forget your sunscreen!

Does Best Western West Towne Suites offer free breakfast?

Best Western West Towne Suites offers free cooked-to-order breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Best Western West Towne Suites?

No, there is no casino at this hotel, but Ho-Chunk Gaming Madison (19-min drive) is nearby.

What time is check-in at Best Western West Towne Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Best Western West Towne Suites?

This hotel offers free self parking.

Does Best Western West Towne Suites have a pool?

Best Western West Towne Suites does not have a pool.

Does Best Western West Towne Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western West Towne Suites to downtown Madison?

Best Western West Towne Suites is 5.6 mi away from Madison.

Best Western West Towne Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 664 out of 1126 reviews
Rating 8 - Good. 283 out of 1126 reviews
Rating 6 - Okay. 90 out of 1126 reviews
Rating 4 - Poor. 46 out of 1126 reviews
Rating 2 - Terrible. 43 out of 1126 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis

Stayed 1 night in Feb 2026

10/10 Excellent

Chikkina

Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and helpful. Made to order hot breakfast was delicious and an added bonus. Room was very clean and spacious. Will definitely book at this hotel again. A lot of great restaurants and shopping right around the corner.
Stayed 1 night in Feb 2026

10/10 Excellent

Akarath

Stayed 1 night in Feb 2026

10/10 Excellent

Jamal

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Staff friendly. Clean hotel
Stayed 2 nights in Feb 2026

10/10 Excellent

Sara

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff and room were great. Comfy bed.
Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable. Had a morning chef to cook breakfast. I thought the staff was very nice--my wife was sick and one offered a personal supply of ginseng and turmeric--really helped. Not luxurious, but very nice and definitely worth the money.
Stayed 3 nights in Jan 2026

10/10 Excellent

Chris

Stayed 1 night in Feb 2026

6/10 Okay

Rosemary

Liked: Cleanliness, staff & service
Even though this is a smoke free property, it’s not enforced well. The hall reeked of pot and ventilation must not be great because the smell entered our room.
Stayed 2 nights in Jan 2026

8/10 Good

Alice

Stayed 5 nights in Jan 2026

10/10 Excellent

Anne

Stayed 1 night in Jan 2026

8/10 Good

Sheen

Traveled with family and small children, Traveled with group
Liked: Cleanliness, property conditions & facilities
Great location! Staff was attentive. Cook to order hot breakfast was a great touch!
Stayed 3 nights in Jan 2026

8/10 Good

Harsh, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good and property cleaned.
Stayed 1 night in Jan 2026

10/10 Excellent

Tiffany

Stayed 4 nights in Jan 2026

10/10 Excellent

Jin Hwan

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was friendly. Road was next to the hotel, but I didn't hear any noises.
Stayed 1 night in Jan 2026

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, breakfast was choice of three hot plates, cooked to order and was excellent. Towels replaced every day. Clean.
Stayed 6 nights in Dec 2025

10/10 Excellent

Janis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking was good, room clean, staff very friendly and pleasant.
Stayed 2 nights in Jan 2026

10/10 Excellent

Youa

Business traveler, Traveled with family
Liked: Cleanliness
Staff was friendly and room was clean .
Stayed 1 night in Jan 2026

2/10 Terrible

Bryan

Disliked: Cleanliness, amenities, property conditions & facilities
They overcharged me. Two night stay was charged $105 for our small dog. It is supposed to be $70. Looks like a call to our credit card bank is necessary now.
Stayed 3 nights in Jan 2026

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

8/10 Good

Quang

Liked: Cleanliness, staff & service, amenities
The room was clean, the front desk staff were wonderful. The bed wasn’t very comfortable, but it was fine for one night.
Stayed 1 night in Jan 2026

8/10 Good

Alice

Stayed 6 nights in Dec 2025

6/10 Okay

Crystal

Stayed 2 nights in Dec 2025

6/10 Okay

Crystal

Disliked: Staff & service
I could not enjoy a bath the stopper in tub did not work.
Stayed 1 night in Dec 2025

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2025

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