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Hampton Inn Madison East Towne Mall Area

2.5-star property
4820 Hayes Rd, Madison, WI 1-855-201-7819

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4.6 out of 5
Wonderful!
See all 14 Travelocity Reviews

"Excellent service and cleanliness and reasonable rates " More

By a verified traveler on Sun 27 Dec 2020

Points Of Interest

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Hotel Description

Hotel near East Towne Mall in Madison

Near the airport

Within 3 miles (5 km) of this hotel, you'll find East Towne Mall and Madison Area Technical College. Also, American Center is within half a mile (1 km) and Olbrich Botanical Gardens is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 115 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Premium bedding, free weekday newspapers, and free local calls are also available.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$85* Per night/room Feb 28 - Mar 1

Room, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hampton Inn Madison East Towne Mall Area ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn Madison East Towne Mall Area

Everyone (6) Family (6)
4 out of 5

Posted by on Feb 13, 2021

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Comment from Hotel Management

Feb 23, 2021 by Robert

Thank you for taking the time to submit your review score.

5 out of 5
Excellent service and cleanliness and reasonable rates

Posted by on Dec 27, 2020

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Comment from Hotel Management

Dec 29, 2020 by Robert

Our team appreciates the time you took to give us a wonderful score regarding your stay. Comments a very much appreciated. Have a wonderful New Year!

5 out of 5

Posted by on Nov 30, 2020

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Comment from Hotel Management

Dec 1, 2020 by Robert

Thank you for the perfect review score. Our team appreciates the great feedback

5 out of 5

Posted by on Oct 11, 2020

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Comment from Hotel Management

Oct 12, 2020 by Robert

Thank you for the great review score. We will share with our team to let them know they did a great job.

5 out of 5
Convenient Location and cleanliness Of rooms are excellent.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 18, 2020 by Robert

Thank you for taking the time to submit your score and comments. We hope to have you back as a guest again soon.

2 out of 5
Very nice hotel, clean and friendly staff. Breakfast was very good. Pool was not cleaned for the 4 days of our stay. The dirt on the bottom of the pool was there for the 4 days. Fitness room was clean and updated equipment. The room was clean but the mattress and pillows were Horrible! 4 night stay literally killed our backs. When I told the front desk about the mattress her reply was "I will have them flip it"... We couldn't wait till we got home. Very disappointing for a Hampton Inn by Hilton!

Posted by on Sep 27, 2019

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5 out of 5
The rooms were very clean and comfortable. Staff was very nice.

Posted by on Aug 25, 2019

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5 out of 5
We loved the pool area. The complimentary breakfast was great. Staff was polite and friendly!

Posted by on Mar 13, 2019

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Comment from Hotel Management

Mar 13, 2019 by Hampton Inn Madison East

We're so glad you were able to enjoy the pool and breakfast, and especially glas you experienced great service! We look forward to seeing you again on a future trip!

5 out of 5
Great location. Close to shopping and restaurants.

Posted by on Mar 13, 2019

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Comment from Hotel Management

Mar 13, 2019 by Hampton Inn Madison East

Thanks for sharing this kind feedback! We're glad you had a great stay!

5 out of 5
Breakfast was very good! Our family had a very pleasant stay. Easy access off the freeway.

Posted by on Dec 29, 2018

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Comment from Hotel Management

Dec 31, 2018 by Hampton Inn Madison East

Thank you for sharing this kind review of your recent stay! We enjoyed serving you and look forward to doing so again on a future trip!

About the Hampton Inn Madison East Towne Mall Area

Location 4820 Hayes Rd, Madison, WI 53704

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hampton Inn Madison East Towne Mall Area offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. The business-friendly Hampton Inn Madison East Towne Mall Area also features a terrace, a picnic area, and coffee/tea in a common area. Free self parking is available. This Madison hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Built in 1988
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Dane County Regional Airport (MSN) (7.4 km / 4.6 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn Madison East Towne Mall Area offers 115 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Hampton Inn Madison East Towne Mall Area
  • Hampton Inn Towne Hotel
  • Hampton Inn Towne Hotel Madison East Mall Area
  • Hampton Inn Madison East Towne Mall Area Hotel
  • Hampton Inn Towne Mall Area Hotel
  • Hampton Inn Towne Mall Area
  • Hampton Inn Madison East Towne Mall Area Hotel Madison
  • Hampton Inn Madison East Towne Mall Area Hotel
  • Hampton Inn Madison East Towne Mall Area Madison
  • Hampton Inn Madison East Towne Mall Area Hotel Madison

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.