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4.3 out of 5

"The cold weather was the only downside. The hotel and surrounding establishments were fine " More

By a verified traveler on Wed 18 Dec 2019

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Hotel Description

3-star hotel near West Towne Mall

In entertainment district

You'll find West Towne Mall and Elver Park within 3 miles (5 km) of this hotel. Vitense Golfland and University Research Park are also within 3 miles (5 km).

Renovated in 2017

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free Internet, kitchens

The soundproofed guestrooms offer free WiFi, free wired Internet, and free local calls. Well-equipped kitchens come with refrigerators, stovetops, and microwaves. Housekeeping is available on request.

Studio Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$117* Per night/room May 22 - May 23

Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, 2 King Beds with Sofa bed

Bed Count 2 King Beds Maximum Occupancy 7 Max

Suite, 2 Bedrooms, 1 King and 2 Queens with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Homewood Suites by Hilton Madison West ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Homewood Suites by Hilton Madison West

Everyone (1) Couples (1)
3 out of 5

Posted by on Aug 13, 2020

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5 out of 5
The cold weather was the only downside. The hotel and surrounding establishments were fine

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 19, 2019 by Homewood Suites Madison West Team

Dear Valued Guest, Thank you for taking the time to write a review! We appreciate your feedback and are happy to hear you enjoyed our stay despite the cold weather ( we wish it was warmer, too!). It was a pleasure having you as our guest and hope to see you again soon!

5 out of 5
The eggs at breakfast had quite a bit of spinach in them. For those of us who do not like spinach, the smell has a negative effect on your appetite. I did make a comment to the lady who was in charge of the breakfast area and she made me a new plate of eggs without the spinach which was very nice. However, it would be better if the spinach was simply left out of the eggs.

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 6, 2019 by Homewood Suites Madison West Management Team

Dear Traveler: We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and encourage you to use our facility whenever you are in the Madison area. Sincerely, Homewood Suites Madison West Management Team

4 out of 5

We enjoyed having the suite arrangement, convenient and nice meals

Pros: Free breakfast, Free Internet, Quiet
We had all the conveniences of home, almost!! We even ate dinner from their weeknight buffet. Used the exercise room, had a great room and easy in/out to the location and parking.

Posted by , from Littleton, CO, USA on Nov 6, 2012

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4 out of 5

Very impressed with the rooms, service, buffet and overall quality for the money.

Pros: Free breakfast, Free Internet, Quiet, clean
Great hotel, I will stay here again. I was very impressed with the rooms, service, buffet and overall quality for the money. Can't think of anything I would suggest they could do better, our family and friends all enjoyed the stay and everyone was impressed with the rooms and services provided.

Posted by , from Chicago on Aug 1, 2012

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5 out of 5

Very happy with stay!

Pros: Free breakfast
Clean and quality in entire hotel! Sofa bed springy though, so a bit uncomfortable.

Posted by on May 16, 2012

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4 out of 5

Like home but better!

Pros: Free breakfast, Quiet, full kitchen
We loved that each room had a full kitchen so we could bring or prepare our meals. It's a real money saver! Plus the complimentary full breakfasts were a plus too.

Posted by on Apr 28, 2012

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About the Homewood Suites by Hilton Madison West

Location 479 Commerce Dr, Madison, WI 53719

Property Features

Homewood Suites by Hilton Madison West offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 850 square feet (79 square meters). A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Madison West. Self parking is free. A complete renovation of Homewood Suites by Hilton Madison West was completed in 2017. Smoking is allowed in designated areas at this 3-star Madison hotel.

  • 1 building
  • 122 guestrooms or units
  • 5 levels
  • 850 sq ft of conference space
  • 79 sq m of conference space
  • Built in 2008
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Homewood Suites by Hilton Madison West offers 122 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • In-room kitchen
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Madison West
  • Homewood Suites Hilton Hotel Madison West
  • Homewood Suites Hilton Madison West
  • Homewood Suites Madison West
  • Homewood Suites Hilton Madison West Hotel
  • wood Suites Hilton Mason West
  • Homewood Suites by Hilton Madison West Hotel
  • Homewood Suites by Hilton Madison West Madison
  • Homewood Suites by Hilton Madison West Hotel Madison

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.