Enter dates to see availability

"Great bathroom, pool and whirlpool. Mattress a little lumpy and sheets scratchy. Nice breakfast buffet. " More

By a verified traveler on Wed 08 Aug 2018

Hotel Description

Hotel near East Towne Mall in Madison

In Madison

You'll find East Towne Mall and Madison Area Technical College within 3 miles (5 km) of this hotel. Olbrich Botanical Gardens and Wisconsin State Capitol are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like full breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 122 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include microwaves, room service, and coffee/tea makers.

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$77* Per night/room Oct 7 - Oct 8

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western East Towne Suites ratings based on 40 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western East Towne Suites

Everyone (9) Couples (1) Business (1) Family (4)
5 out of 5

Posted by on Sep 3, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 4, 2019 by Tanya Prchal

Thank you for choosing to stay with us! We look forward to seeing you again in the future

5 out of 5
We love the breakfast and the pool. We feel this is one of the best hotel values in Madison.

Posted by on Apr 28, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 29, 2019 by Tanya Prchal

Thank you all very much for choosing to stay with us! We were happy to hear that you enjoyed the breakfast, swimming pool and that you think we our the best hotel in Madison, WI. We look forward to seeing you again in the future

4 out of 5
Location was what we need. Mattresses need to be updated.

Posted by on Apr 11, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 26, 2019 by Tanya Prchal

Thank you for choosing to stay with us!

4 out of 5
Comfortable, friendly and helpful staff, good selection for breakfast.

Posted by on Jan 7, 2019

Was this review helpful to you?
Comment from Hotel Management

Jan 7, 2019 by Tanya Prchal

Thank you for choosing to stay with us! We were happy to hear that you enjoyed the breakfast selection and that you were comfortable with your stay. We look forward to seeing you again in the future

4 out of 5
Hotel staff, especially Hannah, were great! Very helpful and friendly. Rooms were clean and comfortable, but a bit outdated and could use some brighter lighting. Good breakfast!

Posted by on Oct 9, 2018

Was this review helpful to you?
Comment from Hotel Management

Oct 10, 2018 by Tanya Prchal

Dear Guest, Thank you for choosing to stay with us. We look forward to seeing you again when in Madison, WI

4 out of 5
Great bathroom, pool and whirlpool. Mattress a little lumpy and sheets scratchy. Nice breakfast buffet.

Posted by on Aug 8, 2018

Was this review helpful to you?
Comment from Hotel Management

Aug 9, 2018 by Tanya Prchal

Dear Guest, Thank you for taking the time and leaving us your feedback. We were beyond happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.

5 out of 5

WONDERFUL

Pros: Comfortable
Cons: The key cards were an issue. They would get detected if they got near your cellphone. If there were some way to solved that issue it would be great.
Location: Everything was convient
Everything was wonderful, all the staff were great. Breakfast Sat. April 1st and Sun. April 2nd was very good. the Lady running the breakfast was wonderful.

Posted by on Apr 5, 2017

Was this review helpful to you?
4 out of 5

Close to Dane County Airport

When flying out of Madison, this is (now) my go to hotel ... especially when I have an early morning flight. Friendly, helpful staff. Average room. Will be back!

Posted by , from CT on May 2, 2016

Was this review helpful to you?
3 out of 5

Previous Reviewer Correct About Beds

This hotel was lovely in every way except in the comfort of the mattress. The hotel was spotless, conveniently located on East Washington - the main drag that goes right up to the capitol, the staff was extra helpful, but as a previous reviewer said, the mattress was just not comfortable. It was like the extra room at Grandma's with the old bed. I thought he was just being picky and grumpy, but he was actually right.

Posted by , from Chicago on Jan 29, 2016

Was this review helpful to you?
4 out of 5

Everything good except my hold on my credit card

I used my card for a hold while I am at the hotel and its been two dats and I still don't have my money back $115.00

Posted by on Dec 22, 2015

Was this review helpful to you?

About the Best Western East Towne Suites

Location 4801 Annamark Dr, Madison, WI 53704-7402

Property Features

Best Western East Towne Suites offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available. Event space at this hotel measures 1,375 square feet (0 square meters). A roundtrip airport shuttle is free (available on request). The business-friendly Best Western East Towne Suites also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

  • 122 guestrooms or units
  • 4 levels
  • 1,375 sq ft of conference space
  • 0 sq m of conference space
  • Full breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Madison, WI (MSN-Dane County Regional) (7 km / 4.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western East Towne Suites offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations are furnished with single sofa beds. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Madison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request during limited hours. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Minimum guest age is 21

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5 per day
  • Pet fee: USD 25 per pet, per day
  • Rollaway bed fee: USD 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western East Towne
  • Best Western East Towne Suites
  • Best Western East Towne Suites Hotel
  • Best Western East Towne Suites Hotel Madison
  • Best Western East Towne Suites Madison
  • East Towne Suites
  • Best Western East Towne Hotel Madison
  • Best East Towne Suites Madison
  • Best Western East Towne Suites Hotel
  • Best Western East Towne Suites Madison
  • Best Western East Towne Suites Hotel Madison

You should know

  • Best Western East Towne Suites offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Madison-Hotels-Best-Western-East-Towne-Suites.h9095-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.