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MainStay Suites Fitchburg - Madison

Property class: 2.5
Hotel near Alliant Energy Center in Madison

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Photo gallery for MainStay Suites Fitchburg - Madison

Lobby sitting area
Lobby
1 King Bed, Accessible, Non Smoking (Efficiency, Accessible Tub) | Premium bedding, in-room safe, desk, iron/ironing board
Free daily continental breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5421 Caddis Bnd, Madison, WI, 53711
  • Place, Sunnyside Park
    ‪7 min drive‬
  • Place, Alliant Energy Center
    ‪9 min drive‬
  • Place, West Towne Mall
    ‪10 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪28 min drive‬

Room options

View all photos for 1 King Bed, Accessible, Non Smoking (Efficiency, Accessible Tub)

1 King Bed, Accessible, Non Smoking (Efficiency, Accessible Tub) | Premium bedding, in-room safe, desk, iron/ironing board

1 King Bed, Accessible, Non Smoking (Efficiency, Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Accessible, Non Smoking (Efficiency, Roll-in Shower)

1 King Bed, Accessible, Non Smoking (Efficiency, Roll-in Shower) | Premium bedding, in-room safe, desk, iron/ironing board

1 King Bed, Accessible, Non Smoking (Efficiency, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Room, 1 King Bed, Non Smoking (Efficiency) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking (Efficiency)

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Efficiency)

9.6 out of 10
Exceptional
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Madison

In Madison .Within 3 miles (5 km) of this Madison hotel, you'll find University of Wisconsin-Madison Arboretum and Sunnyside Park. University of Wisconsin-Madison and SSM Health St. Mary's Hospital - Madison are also within 6 miles (10 km).

What's nearby

  • Sunnyside Park - 7 min drive - 3.3 miles
  • Alliant Energy Center - 9 min drive - 3.8 miles
  • Olin Park - 9 min drive - 4.4 miles
  • University of Wisconsin-Madison Arboretum - 10 min drive - 4.2 miles
  • West Towne Mall - 10 min drive - 7.1 miles

Getting around

  • Madison Station - 11 min drive
  • Dane County Regional Airport (MSN) - 22 min drive

Restaurants

  • ‪Culver's - ‬5 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬20 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Perkins American Food Co. - ‬4 min drive

About this property

MainStay Suites Fitchburg - Madison

Hotel near Alliant Energy Center in Madison
MainStay Suites Fitchburg - Madison offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 2400 square feet (223 square meters) and includes conference space. Barbecue grills, a vending machine, and a fireplace in the lobby are also featured at the business-friendly MainStay Suites Fitchburg - Madison. Free self parking is available.

This Madison hotel is smoke free.

  • 79 guestrooms or units
  • 4 levels
  • 2400 sq ft of conference space
  • 223 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
MainStay Suites Fitchburg - Madison offers 79 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch TV with premium cable channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 5:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Wyndham Madison Fitchburg Hotel
Candlewood Suites Hotel Fitchburg
Hawthorn Suites Wyndham Madison Fitchburg
MainStay Suites
MainStay Suites Fitchburg Madison

MainStay Suites Fitchburg - Madison Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

David

Traveled with partner
Was surprised by the pimp and working girls using the public bathrooms.
Stayed 1 night in Oct 2025

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, amenities
I STAYED IN THIS ROOM FOR 2 WEEKS AND NEVER RECEIVED SEWRVICE DESPITE ASKING. MY TOILET WAS CLOGGED AND I ASKED THE MAN AT THE FRONT COUNTER FOR A PLUNGER, WHICH HE SAID HE DIDNT HAVE BUT WOULD HAVE DELIVERED TO MY ROOM. IT NEVER ARRIVED. i ASKED HOUSEKEEPING FOR ONE THE NEXT DAY. tHERE IS AN AIR COMPRESSOR IN THE PARKING GARAGE THAT SUPPLIES THE SPLINKLER SYSYTEM WITH AIR THAT HAS A LEAK AND CAUSES THE COMPRESSER TO KICK IN FOR 8 SECONDS AND OFF FOR 110 SECONDS, 24/7 THATS ALL I COULD HEAR DAY AND NIGHT, EVEN WITH EARPLUGS. dESPITE ALL THIS IT WAS BEING GASLIT BY THE COUNTER PERSON THAT CHECKED ME IN AND THREATENED TO CANCEL MY 2 WEEK STAY IF I DID NOT PAY A DOG FEE FOR HAVING SECURED THE ROOM A DAY EARLY (THE 16TH) DESPITE INFORMING THEM I WAS NOT STAYING THERE BUT ONLY NEEDED TO SECURE THE ROOM A DAY EARLY TO PUT MY PERSONAL ITEMS IN WHILE I WAS MOVING. tHERE IS MORE BUT I LACK THE TIME AND ENERGY TO LIST NOW. tHE BUILDING HAS ISSUES AS OUTLINED BY MFD AND MORE AND i WILL NEVER STAY THERE AGAIN,
Stayed 13 nights in Dec 2025

10/10 Excellent

Mary

Stayed 8 nights in Sep 2024

6/10 Okay

Laura K.

Traveled with family
Liked: Cleanliness
The hotel and room were clean but furniture is dated. The breakfast was below average. Staff were nice. Location is convenient.
Stayed 2 nights in Jan 2026

10/10 Excellent

Joe

Traveled with group
Liked: Cleanliness, staff & service
Clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Sausha

Stayed 1 night in Dec 2025

10/10 Excellent

Tony

Stayed 4 nights in Oct 2025

8/10 Good

Craig

Stayed 2 nights in Dec 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great
Stayed 1 night in Dec 2025

8/10 Good

Dana

Stayed 1 night in Dec 2025

6/10 Okay

soshana

Traveled with family
Disliked: Staff & service
Hotel was fine but several issues. Cons: Not enough pillows or towels for a family of 3 staying in a king suite. Poor (weirdly small) pillows. No dressor in the king bedroom - so no where to put clothes!! Was very strange - how a dressor was missing so could only hang items but not fold or have anywhere for socks, etc. This was a major drawback - when staying nearly a week and nowhere to put folded items. No conditioner in shower - need to ask front desk - cannot get from maid service (which BTW is only every 3 days). WiFi did not work on cell phone. The key card stopped working at least 1-2 times each day over our nearly week stay!! Very annoying to have to go down repeatedly to front desk for new activated card. Pool was cold (confirmed by 3 separate guests) and jacuzzi ok but not really hot. Weekend rate is costly for this type of hotel. Pros: Location good. Breakfast had nice variety. Room spacious and clean.
Stayed 5 nights in Nov 2025

6/10 Okay

Sheri

Traveled with family
Liked: Cleanliness
The towels were dirty - 2 out of 3 of them had stains. The room smelled like smoke and air freshener. The coffee was not good. The shower screamed the whole time it was in use. Staff was great, though. Parking lot was not maneuverable several hours after winter storm.
Stayed 4 nights in Nov 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities
The proprietor and staff were exceptional.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jillian

Stayed 2 nights in Nov 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
A little worn buy decently kept. Staff was friendly and available. Breakfast was modest but good. Plenty of parking and the area arpund it has food and drink amenities. Theres a Dominos across the street for late night cravings.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lilian

Stayed 4 nights in Nov 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There was no staff to check us in when we arrived. We tried ringing the bell multiple times, called number, no answer. Walked around hotel, knocking on doors, nothing. About to give up and go to another hotel, and then someone came out. Waited about 30 minutes
Stayed 1 night in Nov 2025

6/10 Okay

Kostas, LaGrange

Stayed 1 night in Nov 2025

2/10 Terrible

Ibrahim

Customer service was very disappointing. The hallways were heavily
Stayed 2 nights in Nov 2025

8/10 Good

Susan

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
The rooms are fairly large and have a full size fridge, dishwasher, etc. The room is stocked with supplies and the beds were comfortable, Could have used extra blankets but we did not ask. Parking is easy. The breakfast hours on the weekend are way too early for us, they close at 9:30a on a Sunday.
Stayed 2 nights in Nov 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, extremely comfortable for work with the desk area. Great location, there is a bus stop right next to the hotel that took me right downtown. They are a dog friendly hotel. Typical hotel breakfast - coffee, juice, cereal, pastry, eggs, bacon/sausage, mini pankace machine.
Stayed 4 nights in Aug 2025

2/10 Terrible

Xao

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
We had a 2 night stay over the weekend, the conference room was booked for a party on our 2nd night. Our room was right above the conference room... this hotel is poorly insulated as we heard the music pounding and vibrating our room until the end of the party at midnight. We have girls that had to get up at 3am to get ready for their dance competition. This hotel is not equipped to hold parties in the evenings when their GUESTS are trying to wind down and sleep. The frond desk staff was rude about the whole thing too... i know partially because they had TONS of complaints including one from our neighbor that night... a homeland security officer. I was patient enough not to complain but when hotels usually have QUIET TIME hours after 10pm.... they should also be mindful of their guests. WILL NEVER STAY THERE AGAIN FOR THEY WAY WE WERE TREATED. DID NOT GET A REFUND OR ANY COMPENSATION FOR OUR INCONVENIENCE.
Stayed 1 night in Nov 2025

10/10 Excellent

laura

Stayed 1 night in Jul 2025

2/10 Terrible

Xao

Traveled with family and small children, Traveled with family
Here for a 2 night stay. Staff was rude the moment I checked in.. as if me checking in was an interruption. There was smell of weed in the lobby hallway up to the room. The room was however nice and clean. 2nd night here... there was a party in the conference room on the 1st floor right below our room.... they stated there wasnt a quiet time and the party was booked until midnight. Stated that if i left at 1030pm i wouldnt be charged although i already paid thru Expedia. Terrible answer
Stayed 1 night in Oct 2025

10/10 Excellent

Sean

Stayed 2 nights in Oct 2025