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4.1 out of 5

"Friendly and attentive staff. Interesting water park type of pool area. " More

By a verified traveler on Mon 22 Jun 2020

Hotel Description

Family-friendly 3-star hotel with free water park

Boardwalk, shopping nearby

Within 2 miles (3 km) of this Madison hotel, you'll find Capital Brewery and Pleasant View Golf Course. National Mustard Museum and Death's Door Spirits Distillery are also within 2 miles (3 km).

Free water park, dining

Free water park access and an indoor pool are featured at this traditional hotel. Bring the family and enjoy the children's pool, waterslide, and kid-friendly dining. Unwind with a drink at one of the 4 bars/lounges and enjoy free perks like free self parking and a roundtrip airport shuttle.

Free Internet, cable TV

The 157 individually decorated guestrooms offer free WiFi and free wired Internet, as well as DVD players. Other amenities include refrigerators, microwaves, and TVs with cable channels.

Suite, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$79* Per night/room Jul 6 - Jul 7

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Hotel & Suites Madison West ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Hotel & Suites Madison West

Everyone (5) Couples (1) Family (4)
4 out of 5
Friendly and attentive staff. Interesting water park type of pool area.

Posted by on Jun 22, 2020

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5 out of 5
Staff and Manager were the friendliest I've encountered

Posted by on Nov 11, 2019

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3 out of 5
Pool is great for kids. Whirlpool didnt work. Sink and tub drains were slow and/or clogged.

Posted by on Jun 16, 2019

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5 out of 5
The staff was so friendly and accommodating from our first contact. We called to check in early and they were so incredibly kind and anticipating our arrival. The food in the restaurant was very fresh and good with reasonable prices. We truly enjoyed our visit and will definitely return.

Posted by on Apr 22, 2019

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5 out of 5
Liked everything, great staff and service, will definitely come back

Posted by on Apr 21, 2019

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5 out of 5

Posted by on Mar 4, 2019

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3 out of 5

weekend getaway

Pros: kids liked the pool but it was way overcrowded.
Cons: was surprised this was the only hotel in Madison, wi with a water park setting. this area could really be inproved
felt the hotel was rather run down. had to stand in 2 inches of water while taking our showers. front desk girl was very unfriendly when checking in. when checking out on sunday there was only one girl at the front desk. we all had to stand in line for quite awhile. beds were very comfortable. room was clean.

Posted by on Jan 29, 2018

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5 out of 5
Location: Hotel was in West Madison, WI
I was very happy with our stay at this hotel. We took our kids and grandkids and friends, they all had a blast in the pool area. The rooms were very neat and clean. The hotel had a nice relaxing area to have a family gathering for all eleven of us to eat pizza's which by the way were very good. The only complaint would be the ice machine did not work on the 4th floor.

Posted by , from Prescott, WI on Aug 2, 2016

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5 out of 5

Nice hotel for kids

We checked in late and we got a free upgrade to a suite. It was a horribly busy weekend in the area but kept us happy!

Posted by , from wautoma on Apr 19, 2016

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2 out of 5
Pros: The beds were comfortable. It was near the location of the event we were staying at.
Cons: Everything.
Location: We had 2 church functions within 15 minutes of there/
Staff forgot to check us in and still gave us a key to the room. A few hours later, they assigned the room to a group of youth. We left all our belongings in the room and went to the pool. 2 of my teen age daughters went back to the room to change and found the girls about to enter our room. We were both assigned the same room. We got lucky because all our stuff was in there, and the girls were about to change!! My daughter went down and explained the situation at the desk, and they did not seem like it was any big deal. That evening, a small child threw up in the pool, which forced everyone out for clean-up. The man removed the hand-painted 14+ only sign on the hot-tub, and said, "This is their lucky night". Everyone could go in. There was another sign that said no kids under 6 can go in, and 7-12 must have adult. The next morning, my 13 yr old daughter was in with me, and she was told she needed to get out. 2 spots on the sign say she is old enough. The night before, management said it was a free-for all. The room did not have a bathroom fan, which would help with their paint and wall-paper, I would think. The handle on the bathroom door was about to fall off. Twice we went down to the desk and had to wait to get helped. The next morning we went down to eat before we left and waited for 7 minutes to get helped. We left and went somewhere else.

Posted by , from MN on Jul 2, 2015

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About the Holiday Inn Hotel & Suites Madison West

Location 1109 Fourier Dr, Madison, WI 53717

Renovations + Closures

The following facilities are closed on Christmas Day (25 December):

  • Dining venue

Property Features

Holiday Inn Hotel & Suites Madison West offers its guests a complimentary water park, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 6800 square feet (632 square meters) and includes a conference center. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Holiday Inn Hotel & Suites Madison West. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. A roundtrip airport shuttle (available 24 hours), an area shuttle, and a train station pick-up service are free. Self parking is free. Smoking is allowed in designated areas at this 3-star Madison hotel.

  • 1 building
  • 157 guestrooms or units
  • 4 levels
  • 4 bars or lounges
  • 6800 sq ft of conference space
  • 632 sq m of conference space
  • Built in 2000
  • Dining venue
  • Bar by the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Free long-term parking , Free self parking , Free RV, bus, truck parking


  • Airport: Madison, WI (MSN-Dane County Regional) (23.9 km / 14.8 mi)
  • Property shuttles: Free airport shuttle, area shuttle, train station pick-up, and shopping center shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Holiday Inn Hotel & Suites Madison West offers 157 accommodations, which are accessible via exterior corridors and feature DVD players and safes. Each accommodation is individually decorated. A pillow menu is available. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Benvenutos Italian Grill - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Guests under 14 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Parasailing nearby
  • Snowmobiling nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

All reservations come with complimentary 5 passes to Crawdaddy Cove on-site waterpark. Additional passes are not available for sale Friday-Saturday.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10.95 for adults and USD 5.95 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Madison West
  • Holiday Inn Madison West
  • Holiday Inn Hotel And Suites Madison West
  • Madison Holiday Inn
  • Holiday Inn Madison
  • & Suites Madison West Madison
  • Holiday Inn Hotel & Suites Madison West Hotel
  • Holiday Inn Hotel & Suites Madison West Madison
  • Holiday Inn Hotel & Suites Madison West Hotel Madison

You should know

  • Holiday Inn Hotel & Suites Madison West offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.