For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within 2 miles (3 km) of this Madison hotel, you'll find Capital Brewery and Pleasant View Golf Course. National Mustard Museum and Death's Door Spirits Distillery are also within 2 miles (3 km).
Free water park, dining
Free water park access and an indoor pool are featured at this traditional hotel. Bring the family and enjoy the children's pool, waterslide, and kid-friendly dining. Unwind with a drink at one of the 4 bars/lounges and enjoy free perks like free self parking and a roundtrip airport shuttle.
Free Internet, cable TV
The 157 individually decorated guestrooms offer free WiFi and free wired Internet, as well as DVD players. Other amenities include refrigerators, microwaves, and TVs with cable channels.
Holiday Inn Hotel & Suites Madison West ratings based on 16 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Holiday Inn Hotel & Suites Madison West
Everyone (5)Couples (1)Family (4)
4 out of 5
Friendly and attentive staff. Interesting water park type of pool area.
Posted by a verified traveler on Jun 22, 2020
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5 out of 5
Staff and Manager were the friendliest I've encountered
Posted by a verified traveler on Nov 11, 2019
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3 out of 5
Pool is great for kids. Whirlpool didnt work. Sink and tub drains were slow and/or clogged.
Posted by a verified traveler on Jun 16, 2019
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5 out of 5
The staff was so friendly and accommodating from our first contact. We called to check in early and they were so incredibly kind and anticipating our arrival. The food in the restaurant was very fresh and good with reasonable prices. We truly enjoyed our visit and will definitely return.
Posted by a verified traveler on Apr 22, 2019
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5 out of 5
Liked everything, great staff and service, will definitely come back
Posted by a verified traveler on Apr 21, 2019
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5 out of 5
Posted by a verified traveler on Mar 4, 2019
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3 out of 5
weekend getaway
Pros:kids liked the pool but it was way overcrowded.
Cons:was surprised this was the only hotel in Madison, wi with a water park setting. this area could really be inproved
felt the hotel was rather run down. had to stand in 2 inches of water while taking our showers. front desk girl was very unfriendly when checking in. when checking out on sunday there was only one girl at the front desk. we all had to stand in line for quite awhile. beds were very comfortable. room was clean.
Posted by a verified traveler on Jan 29, 2018
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5 out of 5
Location:Hotel was in West Madison, WI
I was very happy with our stay at this hotel. We took our kids and grandkids and friends, they all had a blast in the pool area. The rooms were very neat and clean. The hotel had a nice relaxing area to have a family gathering for all eleven of us to eat pizza's which by the way were very good. The only complaint would be the ice machine did not work on the 4th floor.
Posted by Linda, from Prescott, WI on Aug 2, 2016
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5 out of 5
Nice hotel for kids
We checked in late and we got a free upgrade to a suite. It was a horribly busy weekend in the area but kept us happy!
Posted by minda, from wautoma on Apr 19, 2016
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2 out of 5
Pros:The beds were comfortable. It was near the location of the event we were staying at.
Cons:Everything.
Location:We had 2 church functions within 15 minutes of there/
Staff forgot to check us in and still gave us a key to the room. A few hours later, they assigned the room to a group of youth. We left all our belongings in the room and went to the pool. 2 of my teen age daughters went back to the room to change and found the girls about to enter our room. We were both assigned the same room. We got lucky because all our stuff was in there, and the girls were about to change!! My daughter went down and explained the situation at the desk, and they did not seem like it was any big deal. That evening, a small child threw up in the pool, which forced everyone out for clean-up. The man removed the hand-painted 14+ only sign on the hot-tub, and said, "This is their lucky night". Everyone could go in. There was another sign that said no kids under 6 can go in, and 7-12 must have adult. The next morning, my 13 yr old daughter was in with me, and she was told she needed to get out. 2 spots on the sign say she is old enough. The night before, management said it was a free-for all. The room did not have a bathroom fan, which would help with their paint and wall-paper, I would think. The handle on the bathroom door was about to fall off. Twice we went down to the desk and had to wait to get helped. The next morning we went down to eat before we left and waited for 7 minutes to get helped. We left and went somewhere else.
The following facilities are closed on Christmas Day (25 December):
Dining venue
Property Features
Holiday Inn Hotel & Suites Madison West offers its guests a complimentary water park, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 6800 square feet (632 square meters) and includes a conference center. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Holiday Inn Hotel & Suites Madison West. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. A roundtrip airport shuttle (available 24 hours), an area shuttle, and a train station pick-up service are free. Self parking is free. Smoking is allowed in designated areas at this 3-star Madison hotel.
1 building
157 guestrooms or units
4 levels
4 bars or lounges
6800 sq ft of conference space
632 sq m of conference space
Built in 2000
Dining venue
Bar by the pool
Business center (24 hours)
Conference center
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Wedding services available
Gift shop
Newspapers in lobby (free)
Fireplace in lobby
Television in lobby
ATM
Bellhop
Elevator
Smoking in designated areas
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Airport: Madison, WI (MSN-Dane County Regional) (23.9 km / 14.8 mi)
Property shuttles: Free airport shuttle, area shuttle, train station pick-up, and shopping center shuttle
Parking: Free self parking, extended parking, and RV/bus/truck parking
Room Amenities
Holiday Inn Hotel & Suites Madison West offers 157 accommodations, which are accessible via exterior corridors and feature DVD players and safes. Each accommodation is individually decorated. A pillow menu is available. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
In-room dining (limited hours)
Television
Cable channels
Premium channels
DVD player
Refrigerator
Microwave
Coffee maker
Hypo-allergenic bedding
Pillow options
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Nightly turndown service
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Unique decor
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Benvenutos Italian Grill - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.
Nearby Activities
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park and a fitness center.
Guests under 14 years old are not allowed in the health club or fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Water skiing nearby
Parasailing nearby
Snowmobiling nearby
Surfing/boogie boarding nearby
Mountain biking nearby
Snowshoeing nearby
Windsurfing nearby
Cross-country skiing nearby
Sledding nearby
Rafting nearby
Bicycle rentals nearby
Ecotours nearby
Snow tubing nearby
Boat tours nearby
Segway rental/tour nearby
Hiking/biking trails nearby
Golf lessons available nearby
Kayaking nearby
Sailing nearby
Scooter/moped rentals nearby
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
All reservations come with complimentary 5 passes to Crawdaddy Cove on-site waterpark. Additional passes are not available for sale Friday-Saturday.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
No rollaway/extra beds available
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 20.00
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: USD 10.95 for adults and USD 5.95 for children (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Holiday Inn Hotel Madison West
Holiday Inn Madison West
Holiday Inn Hotel And Suites Madison West
Madison Holiday Inn
Holiday Inn Madison
& Suites Madison West Madison
Holiday Inn Hotel & Suites Madison West Hotel
Holiday Inn Hotel & Suites Madison West Madison
Holiday Inn Hotel & Suites Madison West Hotel Madison
You should know
Holiday Inn Hotel & Suites Madison West offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions
Holiday Inn Hotel & Suites Madison West is home to Benvenutos Italian Grill, which features Italian cuisine and happy hour.
This hotel offers free self parking and extended parking.
Holiday Inn Hotel & Suites Madison West is 14.8 mi (24-min drive) away from the Madison, WI (MSN-Dane County Regional) airport, the closest popular airport to the property.
Holiday Inn Hotel & Suites Madison West features an indoor pool and a children's pool.
This hotel is 4.3 mi (9-min drive) from Spring Harbor Beach and 6.5 mi (14-min drive) from Willow Beach. Don't forget your sunscreen!
There are no spa services available at this hotel.
Free breakfast isn't provided at Holiday Inn Hotel & Suites Madison West, but buffet breakfast is offered for a fee of USD 10.95 for adults and USD 5.95 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.
Check-in is from 3:00 PM - midnight.
Holiday Inn Hotel & Suites Madison West offers a free airport shuttle, available 24 hours a day, on request.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
