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"Air conditioner not cooling sufficiently. Television HD intermittent leading to lapse in video and garbled audio. One washcloth Chipped dark paint " More

By a verified traveler on Tue 17 Sep 2019

Hotel Description

Hotel near East Towne Mall in Madison

In Madison

Within 3 miles (5 km) of this hotel, you'll find East Towne Mall and Madison Area Technical College. Also, American Center is within half a mile (1 km) and Capitol Square is within 6 miles (10 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 108 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Free local calls, laptop-compatible safes, and desks are also available.

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Red Roof Inn Madison, WI ratings based on 28 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Red Roof Inn Madison, WI

Everyone (24) Couples (1) Family (2)
4 out of 5

Posted by on Jan 26, 2020

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Comment from Hotel Management

Feb 28, 2020 by harry

Dear , Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN MADISON, WI. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Harry Rajyaguru General Manager Red Roof Inn .

3 out of 5

Posted by on Jan 6, 2020

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Comment from Hotel Management

Feb 29, 2020 by harry

Dear Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN MADISON, WI. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Harry Rajyaguru General Manager Red Roof Inn

3 out of 5

Posted by on Dec 28, 2019

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3 out of 5
Air conditioner not cooling sufficiently. Television HD intermittent leading to lapse in video and garbled audio. One washcloth Chipped dark paint

Posted by on Sep 17, 2019

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Comment from Hotel Management

Nov 3, 2019 by harry

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Harry Rajyaguru General Manager Red Roof Inn - Madison WI

4 out of 5

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 8, 2019 by harry

Thank you for taking the time to complete our guest survey. regarding your recent stay at the RED ROOF INN MADISON, WI. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Harry Rajyaguru General Manager Red Roof Inn - Redroof inn, Madison WI i0052@redroof.com

1 out of 5
Not well lit. Toilet ran all night which was hard to sleep through. The lobby checking in smelled horrible.

Posted by on Aug 28, 2019

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Comment from Hotel Management

Sep 8, 2019 by harry

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN MADISON, WI. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Harry Rajyaguru General Manager Red Roof Inn - Redroof inn, Madison WI i0052@redroof.com

1 out of 5
The floor was dirty. Hadn't been vacuuumed...the bathtub wouldn't drain had to stand in the water up to my calves .People yelling outside my door,cars racing up and down the driveway.people honking the horns ...this was all nite long And the building on the outside was not in good repair. Head to have been the worse night if my trips I've ever had.When I checked in I was 3 days early. Had to cancel previous date make one for that evening. Have not yet seen that on my itenary,not sure what happened there

Posted by , from Minneapolis on Jul 2, 2019

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Comment from Hotel Management

Aug 18, 2019 by harry r

Thank you for taking the time to tell us about your experience at the RED ROOF INN MADISON, WI. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience during your stay, I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future

2 out of 5
the floors were sticky. there was a lot of dust, and other stuff under the bed.

Posted by on Jun 7, 2019

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4 out of 5
Found sock in room on floor and the bathroom smelt like a foot

Posted by on Jun 4, 2019

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1 out of 5

Posted by on Jun 2, 2019

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About the Red Roof Inn Madison, WI

Location 4830 Hayes Road, Madison, WI 53704

Property Features

Red Roof Inn Madison, WI offers its guests a vending machine. Public spaces have free WiFi. Self parking is free. This Madison hotel is smoke free.

  • 108 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1980
  • Front desk (24 hours)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Dane County Regional Airport (MSN) (7.4 km / 4.6 mi)
  • Parking: Free self parking

Room Amenities

Red Roof Inn Madison, WI offers 108 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and blackout drapes/curtains. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Laptop safe
  • Telephone
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Red Roof Inn Hotel Madison WI
  • Red Roof Inn Madison WI
  • Madison Red Roof Inn
  • Red Roof Inn Madison
  • Red Roof Inn Madison WI Hotel
  • Red Roof Inn Madison, WI Hotel
  • Red Roof Inn Madison, WI Madison
  • Red Roof Inn Madison, WI Hotel Madison

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.