"The resort credit was useless as it was a "coupon book" for things to get me to spend more money. I was not able to use the credit for things I wanted ... " More

By a verified traveler on Tue 19 Jun 2018

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Hotel Description

3.5-star beachfront resort near Marina Cabo San Lucas

On the beach

Within 2 miles (3 km) of this Cabo San Lucas resort, you'll find Plaza Bonita Mall and Plaza San Lucas. Huichol Collection and Marina Cabo San Lucas are also within 2 miles (3 km).

Poolside dining

A full-service spa, 5 restaurants, and 3 outdoor pools are all featured at this resort. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Bring the family and enjoy the children's club, children's pool, and waterslide.

WiFi, refrigerators

The 463 individually decorated guestrooms offer WiFi and 24-hour room service. Other amenities include furnished balconies or patios, refrigerators, and LCD TVs with satellite channels.

Junior Suite Non Refundable Room Only

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$134 per night

Junior Suite Ocean View Room Only

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Junior Suite Non Refundable All Inclusive

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Junior Suite All Inclusive

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Ocean View All Inclusive

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Suite All Inclusive

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa del Palmar Beach Resort & Spa Cabo San Lucas ratings based on 113 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Villa del Palmar Beach Resort & Spa Cabo San Lucas

Everyone (20) Family (1)
4 out of 5

Expensive, but a nice resort

Pros: It was very nice. Noisy though, the sound echoed everywhere.
Location: The location was not ideal for us, as it was a 25 minute walk from the shopping areas.
The resort credit was useless as it was a "coupon book" for things to get me to spend more money. I was not able to use the credit for things I wanted/needed.

Posted by on Jun 19, 2018

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Comment from Hotel Management

Jun 19, 2018 by Misael Chan

I'm sorry for not exceeding your expectations. We work very hard every day to provide the best possible service. With the hope of having the opportunity to receive you and show you that, we can make a difference.

4 out of 5

Mini vacation

What's Pleasant very economical. You couldn't beat the price for the package deal and the airline itinerary was phenomenal.

Posted by , from California on Jun 13, 2018

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Comment from Hotel Management

Jun 16, 2018 by Misael Chan

Good morning, Thank you for sharing your comments. We love to host you back soon. Regards,

3 out of 5
Cabo is not really a great Mexican vacation, everything here is as or more expensive than in the states. The hotel was okay, pools were nice. I recommend an evening sailing cruise, and also the camel tour with tequila tasting. Avoid the time share pitch. It’s not worth the discount on excursions.

Posted by , from usa on May 2, 2018

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Comment from Hotel Management

May 2, 2018 by Gaby Galindo

Dear guest Thank you for providing us the opportunity of hosting you at Villa del Palmar Beach Resort & Spa Cabo San Lucas and for taking the time to share your experience with us. It will be an honor for Villa del Palmar Beach Resort & Spa Cabo team, to have you back and offer you our sincere hospitality on your next visit. Kind regards,

3 out of 5
The stay was okay. The room was old and not that great.

Posted by on Apr 25, 2018

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Comment from Hotel Management

Apr 26, 2018 by Lupita Garibay

Dear guest, We appreciate the time you took giving us your rating after your stay with us. Your feedback is very valuable because it will help us to improve the service and accommodations we offer to our valuable guest like you. It will be a pleasure to host you again at our beautiful resort and change this experience. Respectfully,

3 out of 5

Room credit

Did not receive the “so called 600.00 room credit until I asked about it on Wednesday, three days into our stay. To my surprise it turned out to be a coupon book, completely useless!! Thanks for nothing! Restort past it’s prime. Over priced for what you get!

Posted by , from La Pine, OR on Mar 7, 2018

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Comment from Hotel Management

Mar 12, 2018 by Lupita Garibay

Dear Robert, On behalf of the entire team of Villa del Palmar Beach Resort & Spa, we would like to thank you for your kind preference. We highly appreciate writing a note about your stay with us. For all of us, your comments are important, since they are the tool to improve our quality and service levels and also to highlight the opportunity areas that you as our valued guest noted during your stay. We are sorry to read about the confusion with the 600 resort credit. As you mention the 600. dll credit consist on a book of coupons that can be used throughout your stay. On your note about our prices, rest assured that your observations will be shared with the appropriate management. Once again, we thank you very much for your comments and we look forward to welcoming you on your next visit. Best regards,

3 out of 5

Hotel was okay

Pros: Staff was very nice
Cons: room cleanliness, and attacking guests with timeshares
Location: nice mall, beautiful beaches, boat rides.
Overall it was a good stay. I did not like the fact that they did not clean my room for 2 days. If you want to use the elevator get ready to wait, only one is working and it takes forever. Also be prepared to be attacked by all the staff and airport staff on timeshares!!! Absolutely ridiculous.

Posted by on Nov 22, 2017

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Comment from Hotel Management

Nov 24, 2017 by Lupita Garibay

Dear guest, First of all, we offer you an apology for the inconsistent cleaning of your room. Rest assured that this issue has been shared to the appropriate manager and the proper measures will be taken in order to avoid this type of situations to our valued guests like you. We are sorry to read that the invitations to the time share presentation were an inconvenience during your stay with us. We will address your comments to the proper division. Concerning your remark about the elevators being slow. You can be sure that we will be working really close with our elevator supplier in order to find a solution for these unfortunate shortcomings. On the other hand we appreciate your kind observations about the friendly attitude of our staff and our beautiful location. Please accept our sincere apology for any inconvenience we might have cause to you. We look forward to welcoming you on future vacations and provide you with the quality and service level you expect and deserve. Respectfully,

4 out of 5

Great location

Pros: location
Cons: the elevators
Location: walk out the hotel to the right and get a $20 USD massage! Amazing and cheap!!!
Solid spot. Easy to access the beach and all things downtown Cabo with a walk on the beach. Pretty busy and bustling in July. Pool was always packed. Lot's of families. Elevator broke a couple times...I was not in it but spoke with people who were. We used the other hotel pools almost everyday. Had friends staying at Del Arco. I'd stay there again.

Posted by on Jul 24, 2017

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Comment from Hotel Management

Sep 16, 2017 by Rubén M. Sánchez

Dear guest, First of all please accept an apology because of the delay answering your review. Thank you for taking the time to rate and write your comments about our resort. Your feedback is very important to us. Sorry that you experienced discomfort because all the families that were enjoying our facilities at the time of your visit and the issues with the elevators. Hope your happy part of your stay would give us another opportunity to serve you in a near future; we would be thrill because we will be able to show you our improvements. Looking forward to it. Kind regards, Rubén M. Sánchez Regional Director of Operations The Villa Group Los Cabos México

5 out of 5

Resort located on the waterfront

We spent a week at the Villa Del Palmar and it was a wonderful place. The staff was very good and check-in was easy. We opted to get the all-inclusive package which meant all of our food and drinks were included. There was a wide variety of food options including a taco bar and sushi bar as well as the pool bar. Every night there was a themed night including Mexican night and Michael Jackson night. The rooms were very nice, we stayed in a one-bedroom Studio that faced the ocean and was above the pool. There were quite a few pools to enjoy including a water slide for the kids. The only downside to the stay was the fact that the resort also sells timeshares. So you were always being asked to do the timeshare tour, which we did not. But overall a great place in Cabo San Lucas.

Posted by , from St. Petersburg, FL on Jul 9, 2017

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3 out of 5

Hotel was decent for the price.

I booked the all inclusive option which was nice. I've had better accommodations but decent and clean.

Posted by on Jul 2, 2017

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5 out of 5

Great experience at Cabo

Just came back from a full week trip and it was a great time. The hotel itself was clean and the rooms were great. Check it took a bit and the concierge will set you up right away for a time share presentation. If you wish to receive discounts and free drinks then attend,if not then say no quickly because they last about 4 hours and wont let you go. The restaurants are great,excellent food but are not cheap. For 3 tacos your looking at 15 bucks so I recommend to go outside the resort and experience some great food at a better deal. Lots of activities and plenty of vendor on the beach. Nightlife is great and the city is safe. Also the marina has lots of activities and is a 20 minute walk. Taxis are from 9 to 14 dollars and a bus is 2 bucks. Staff is nice and helpfull and of course the beach is lovely. Overall a great place to stay and if you wish to save a buck then go outside the resort. PROS: Prices, views, location, activities, staff Cons: Timeshare,check in and witness a vendor mistreating a horse and security didnt help.

Posted by , from TX on May 30, 2017

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Comment from Hotel Management

Jun 14, 2017 by Rubén M. Sánchez

Dear Javier, Thank you so much for your review, your feedback is key for us to get better and better for our guests like you. We are so happy to realice that you had a great experience with us!! Let me asure you that all your comments good and the ones that needs improvements, are being addressed to the Managers involved. We will be honor if you give us another opportunity to show you that we always are looking for our guest, to feel like home away from home. Best regards, Rubén M. Sánchez, Director of Operations Villagroup Cabo

About the Villa del Palmar Beach Resort & Spa Cabo San Lucas

Location Camino Viejo a San José Km. 0.5, Cabo San Lucas, BCS 23450

All-inclusive Details

All-inclusive room rates at Villa del Palmar Beach Resort & Spa Cabo San Lucas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and local beverages included
  • Room service during certain hours (limited menu)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing
  • Water fitness

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Windsurfing equipment
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Bottled liquor
  • Minibar
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Taxes included
  • Buffet and à la carte dining
  • Surcharge for premium or imported non-alcoholic beverages
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Water fitness classes/lessons included
  • Tennis included
  • Wireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Limited meals offered through room service
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Minibar not included
  • Scuba diving lessons not included
  • Miniature golf not included
  • Windsurfing equipment not included
  • Sailboats not included
  • Snorkeling gear not included
  • Tennis lessons not included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Local beverages and soft drinks only
  • Gratuities included
  • Additional gratuities accepted
  • Food and beverage restrictions apply
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Room service during certain hours
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included

Property Features

Some rates at Villa del Palmar Beach Resort & Spa Cabo San Lucas are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Villa del Palmar Beach Resort & Spa Cabo San Lucas you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is available in public spaces for a fee. This beach resort also offers a children's club, a children's pool, and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Cabo San Lucas resort.

  • 463 guestrooms or units
  • 8 levels
  • 3 buildings
  • 5 dining venues
  • 2 bars or lounges
  • 3 conference rooms
  • 4520 sq ft of conference space
  • 420 sq m of conference space
  • Built in 1992
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: San Jose del Cabo, Baja California Sur (SJD-Los Cabos Intl.) (44 km / 27.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Villa del Palmar Beach Resort & Spa Cabo San Lucas offers 463 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. 32-inch LCD televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.

Bella California - This beachfront restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Tortugas Terraza - This poolside theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Palmita Deli - Overlooking the garden, this delicatessen serves breakfast, lunch, and dinner. Open daily.

Sports Bar - This sports bar specializes in American cuisine and serves lunch and dinner. A children's menu is available. Open daily.

The Taco Bar - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Late night fare is available from 24-hour room service.

Entertainment

Mexican Fiesta Night: For families and couples. Serving Mexican specialty dishes. Entertainment includes a Folkloric Dance Performance. Monday from 6 PM to 10 PM. Advanced reservations required. Surcharge applies for European plan registered guests.

Check for other theme night programs with the hotel’s concierge.

Nearby Activities

Villa Del Palmar Beach Resort & Spa Cabo San Lucas has 3 pools: an adults-only freeform pool, an activities pool with orca waterslide, and a relaxation pool. There are also 2 tennis courts, all lighted (surcharge for night use), with a tennis pro and complimentary introductory lesson. The hotel's white-sand beach has a concession stand for non-motorized water sports. Beach umbrellas, sun loungers, and towels are available for guest use. Also on site are scooter and ATV rentals.

Several 18-hole golf courses are within a 10-minute drive. Also nearby are fishing charters, area tours, and cruises to watch the sunset or the seasonal migration of grey whales.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Beach volleyball on site
  • Hot springs nearby
  • Yoga classes/instruction on site
  • Beach yoga on site
  • Fitness classes on site
  • Boat tours on site
  • Basketball on site
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Fishing on site
  • Golfing nearby
  • Snorkeling nearby
  • Mountain biking nearby
  • Kayaking on site
  • Skydiving nearby
  • Windsurfing nearby
  • Parasailing on site
  • Ziplining nearby
  • Pilates classes on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Sailing on site
  • Golf lessons available nearby
  • Personal motorized watercraft on site

Spa Services

Situated on the tip of the Baja Peninsula, the Desert Spa boasts views of the Sea of Cortez and the mountains. The 31,000 square foot spa and fitness center offers an array of rejuvenating treatments. Guests can enjoy massages, body wraps, facials, hydrotherapy, couples experiences and a full service beauty salon, as well as à la carte services and special spa packages. With the Desert Spa's exclusive line of desert-inspired body products, guests will be wrapped, bathed and pampered with fruit and herb extracts native to the Baja California area.

Children under 5 must be accompanied by an adult to visit the spa.

  • Number of treatment rooms 19
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 4
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request from 8 AM to 1:30 PM. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 8 AM to 1:30 PM. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 38.0 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 440 and MXN 480 per person (approximately)
  • Fee for in-room wireless Internet: MXN 155 per day (1-device limit, rates may vary)
  • Fee for wireless Internet in public areas: MXN 155 per day (rates may vary)
  • Airport shuttle fee: MXN 440 per person (one-way)
  • Airport shuttle fee per child: MXN 440 (one-way)
  • Late check-out fee: MXN 1500 (subject to availability)
  • Rollaway bed fee: MXN 38.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Villa Palmar Beach Cabo San Lucas
  • Villa Palmar Beach Resort Cabo San Lucas
  • Villa Palmar Resort
  • Cabo San Lucas Villa Del Palmar
  • Villa Del Palmar Beach Resort & Spa Cabo San Lucas
  • Villa Del Palmar Beach Resort & Spa Los Cabos Cabo San Lucas
  • Villa del Palmar Beach Resort Spa Cabo San Lucas
  • Villa Del Palmar Los Cabos
  • Villa Del Palmar Beach Resort And Spa Los Cabos
  • Villa Palmar Beach Resort
  • Villa Palmar Beach

You should know

  • Villa del Palmar Beach Resort & Spa Cabo San Lucas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.