4.3 out of 5

"My only regret is not being able to take advantage of all the amenities. It's not downtown but it's a quick shuttle/taxi ride away. It has breath tak ... " More

By a verified traveler on Mon 22 May 2017

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Hotel Description

A romantic stay in Cabo San Lucas awaits you at Sheraton Grand Los Cabos Hacienda Del Mar. You'll be within a 10-minute walk of Cabo del Sol Golf Club and 2.9 km (1.8 mi) from Las Viudas Beach. Highlights at this beachfront resort include 6 restaurants, 5 outdoor swimming pools, and a full-service spa.

All 270 rooms feature LCD TVs with cable channels, and you can enjoy furnished balconies or patios, WiFi, and wired Internet. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include jetted tubs and free toiletries, while premium bedding and down comforters invite a good night's rest. Additionally, separate bathtubs and showers, coffee/tea makers, and in-room childcare are available.

A relaxing visit to Cactus Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. The restaurant, Tomates, serves Mediterranean cuisine and is open for breakfast, brunch, lunch, and dinner. La Suerte is the resort's own cocktail bar, serving drinks along with light fare. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite fitness center and kids' club. 17997 square feet (1672 square meters) of event facilities include 7 meeting rooms and a conference center, and other business amenities include a 24-hour business center. Plus you'll find a Turkish bath/hammam, a spa tub, and a sauna. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also free valet parking, along with the convenience of an area shuttle.

Within a 20-minute drive of this 4.5-star Cabo San Lucas resort, attractions include Land's End and The Arch.

Deluxe Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$149 per night

Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Grand Los Cabos Hacienda Del Mar ratings based on 29 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Absolutely Beautiful!

Pros: The views, beach access, pools, restaurants, helpful and friendly staff
Cons: Maid service should arrive later in the morning
Location: it's 10 minutes away from downtown Cabo
My only regret is not being able to take advantage of all the amenities. It's not downtown but it's a quick shuttle/taxi ride away. It has breath taking views from all parts of the hotel. The staff was really helpful. My only complaint is that the daily maid service comes at 9am (local time). I highly recommend this place!

Posted by , from Bay Area, CA on May 22, 2017

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Comment from Hotel Management

Jun 29, 2017 by Public Relations Manager

Dear guest, Thank you for staying with us and your valuable comments. We will pass this to our House keeping department to take into account. Have a great day and we hope to see you soon at our property again. Kind regards,

5 out of 5

What views!

Pros: Pools were beautiful. Staff helpful. It was right on the Sea of Cortez, which they don't say enough about in their write up!
Cons: I would offer coffee makers in the rooms - it was a pain to have to get dressed early to go out and get coffee. That would be my ONLY suggestion.
Location: We were just there for a romantic get away for 3 nights, but it offers lots of family appeal. The pools would keep me at the hotel alone!
This hotel was awesome! The staff was wonderful. Views astounding. Everything about the trip was good - EXCEPT - the car rental company that Travelocity booked our car through tried at the last minute to charge us an extra $500 at the airport when we went to pick up the rental car. It was called Europa. We refused the car and couldn't get in touch with Travelocity to complain about the situation since we were out of the country. We ended up working with the hotel and their staff to book a rental car out of pocket through Ten10, another very reasonable, fully insured car company.

Posted by , from San Diego, Ca on Mar 25, 2017

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5 out of 5

Excellent, Relaxing Hotel

We had a great time, very quite and private area. Beach is not for swimming but very beautiful views. Staff was very helpful, specially Geovanni. Went downtown to eat and also took a snorkeling tour. A great experience overall. The popular beach downtown was very crowded and dirty, maybe because it was spring break so we weren't too impressed with it. We rather enjoyed the beautiful pools, drinks and views at the hotel. We took a taxi downtown and to/from airport, very convenient to get from the hotel to other places. Hotel was very clean, food at restaurants was very good, a bit pricey but very tasteful. Not a lot of restaurants or stores near by as it is a very secluded and private area. We loved our stay and will be back.

Posted by , from Texas on Mar 20, 2017

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5 out of 5
The facilities and rooms were very nice and the staff was outstanding. Looking to go back asap!

Posted by on Nov 22, 2016

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3 out of 5

Misleading Room Categories

Pros: Good beaches, good service at restaurants, poor management and maintenance.
Cons: When we booked the hotel, we took an "Ocean View" room thinking, well, that from our room we were going to see the ocean. It turns out that you could see the ocean behind buildings and palm trees and with some imagination. If it is true that in a complete view, very small spaces were the ocean we find the category misleading being "Ocean Front" the one with 100% view of the sea. Moreover, upon arrival, we were assigned a two beds room when we asked for a King Side bed; we had to move to another room after almost 2 hour wait. The overall maintenance of the hotel is poor with lots of details not worthy of this kind of brand. Carmen, one the manager, had to come out a try to save the weekend. She did great but the sour flavor of the initial two days was awful and there to stay.
Location: Good location

Posted by on Oct 24, 2016

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5 out of 5

Wonderful Resort. Wonderful Staff

Pros: The staff was very helpful to us in making plans and was a lifesaver, arranging an emergency medical delivery as we were about to head to the airport.
Cons: $5/day per person to use the filtered water in the hotel felt bad.
Location: Don't miss dinner at Sunset da Mona Lisa or Sunset Point, about halfway toward Cabo. Wonderful Food and Service and Best Views ever.
We paid a small premium through Travelocity to get an Ocean Front room, and hoped for the best given the range that some places call "Ocean Front". Our room looked right out onto the pools with the beach and Ocean right behind. Beautiful! It was Christmas week and no problem getting chairs at the pool any day or any time (problematic at other properties). Loved the way the center pool edged out to look like it was part of the Ocean. Several Restaurants. Good but not great and a little pricey. We enjoyed the breakfast buffet multiple time, and massages at the Beautiful Spa. The workout room looked great but we didn't make it. The grounds were very attractive and somewhat sprawling. The beach was really nice and there wasn't a charge for beach chairs other than a looking for a tip to set up chairs, table and umbrella. Nice.

Posted by , from Chicago, IL on Jan 6, 2016

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Comment from Hotel Management

Jan 12, 2016 by Sheraton Hacienda del Mar Management

Thank you for taking the time to share your experience at the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We are pleased to learn you enjoyed your visit with us and that you liked your ocean front room. We are also glad you were able to spend time relaxing at our pools and could visit our Cactus Spa. It is good to hear that our staff members were helpful and hospitable to you during your stay! We strive to provide all our guests with exceptional service, and we are happy we could do so for you. In regards to our NordaqFRESH system, we apologize for any confusion you may have experienced: our system allows us to reduce waste of plastic water bottles and further contribute to our eco-friendly goals. Thank you for choosing the Sheraton Hacienda del Mar!

4 out of 5

Vacation club members gets priority use of property

Pros: Close restaurants
Cons: Noisy, no ocean front rooms ever available
Over all the property is exquisite but the facility caters to the members of the vacation club. At check in we were given the worst room on the property, located adjacent to the taxi drop off, and denied the availability to upgrade our room. So we were kept up all night with partiers loading and unloading just below our window. And forget about reserving an ocean front room, they are only available to club members that book a year in advance. Look for an actual Hotel and stay away from this timeshare club if you’re interested in an ocean view from your room.

Posted by , from Las Vegas, nv on Feb 3, 2011

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5 out of 5

Great hotel with awesome views

The Sheraton del Mar is a wonderful property. The hotel is secluded, about 15 minutes from the city of Cabo. If you are party animal this is not the place, but if you want true service, a lovely beach, beautiful grounds and friendly staff, this is the property. The food is very good but costly. There are no other places to eat near this property but after a morning of coffee on your own balcony overlooking the Sea of Cortez followed by an hour in the sun or playing in the ocean or swimming in one of the 4 pools, paying $* for lunch is the the most uncomfortable part of the day. And really, the lunch is so good that, the cost is easily over looked. Now, don't sign up for the Vacation Club tour. This is a 3 hour tour and sales pitch to buy a Time- Share. You can avoid the trap by just saying no but you'll have to say no with conviction and passion. You receive a free breakfast that is good but buy your own breakfast and stay away from the Time-Share pitch. It's a nighmare; a hard sell plan that will make you want to run out of their office screaming. Back to the hotel, book it. It's a wonderful, peaceful place.

Posted by on Aug 21, 2010

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5 out of 5

Wonderful Stay

The question is not, ""Was the stay wonderful?"" but, ""When can I go back?"" The hotel was beautiful and everyone was accomodating. X room is the only way to go. The food was excellent, but the buffet is only a weekend thing. Service was great. All in all a great trip.

Posted by on Jul 12, 2009

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4 out of 5

Girl's Weekend

The Sheraton Hacienda is a nice resort in Cabo. I went for a girl's weekend and found the staff very friendly and helpful. The pool area is nice and especially great if you can grab a spot on the edge that sits directly above the beach. I went to the spa for a facial and loved it - it's not the largest/fanciest spa but I loved the outdoor relaxation area in back with the water fountains lining the walls next to the small hot tub areas for relaxing. Downtown isn't too far but does take a bit longer than other locations, I would guess 20 min by taxi and costs around $20 each way.

Posted by on Mar 8, 2009

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About the Sheraton Grand Los Cabos Hacienda Del Mar

Location Corredor Turistico Km. 10 Lote D, Cabo San Lucas, BCS 23410

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Sheraton Grand Los Cabos Hacienda Del Mar you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. This Colonial resort also offers a children's club, a children's pool, and a spa tub. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas resort.

  • 270 guestrooms or units
  • 3 levels
  • 12 buildings
  • 6 dining venues
  • 7 conference rooms
  • 17997 sq ft of conference space
  • 1672 sq m of conference space
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 5
  • Children's pool
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking , Free valet parking

Transport

  • Airport: San Jose del Cabo, Baja California Sur (SJD-Los Cabos Intl.) (41.5 km / 25.8 mi)
  • Property shuttles: Area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Sheraton Grand Los Cabos Hacienda Del Mar offers 270 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Cabo San Lucas resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Jetted tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Tomates - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Sirenas - This poolside restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

De Cortez Grill - This beach steakhouse specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Sports Bar - This sushi bar specializes in sushi and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

La Suerte - Overlooking the ocean and pool, this cocktail bar specializes in Mexican cuisine and serves light fare only. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center. Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Beach volleyball on site
  • Skydiving nearby
  • Ziplining nearby
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Cactus Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Pets allowed (no fees)

Fees

 

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • In-room bottled water
  • Valet parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 600 per person (approximately)
  • Fee for in-room wireless Internet: MXN 165.00 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: MXN 165.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: MXN 165.00 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: MXN 165.00 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Hacienda del Mar Golf Los Cabos
  • Sheraton Hacienda del Mar Golf Los Cabos Cabo San Lucas
  • Sheraton Hacienda del Mar Golf Resort Los Cabos
  • Sheraton Hacienda del Mar Golf Resort Los Cabos Cabo San Lucas
  • Cabo San Lucas Sheraton
  • Sheraton Hacienda Mar Golf Resort Los Cabos Cabo San Lucas
  • Sheraton Hacienda Del Mar Hotel Cabo San Lucas
  • Sheraton Hacienda Mar Golf Resort Los Cabos
  • Sheraton Hacienda Mar Golf Los Cabos Cabo San Lucas
  • Sheraton Hacienda Mar Golf Los Cabos

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.