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4.5 out of 5

"We enjoyed this hotel. It was located just off the Glouster Tube stop on the Picadilly line, good restraunts within walking distence. We had a loft r ... " More

By a verified traveler on Sat 07 Apr 2018

Hotel Description

4-star hotel near Natural History Museum

Heart of London

Within a 10-minute walk of this London City Centre hotel, you'll find Natural History Museum and Victoria and Albert Museum. Kensington Gardens and Kensington High Street are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a sauna on site, and laundry facilities and concierge services are also offered.

Free WiFi, iPod docks

Boasting comforts like premium bedding and pillow menus, the 163 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. IPod docks, 24-hour room service, and minibars are also available.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$159* Per night/room Sep 29 - Sep 30

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, 1 King Bed with Sofabed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Crowne Plaza London - Kensington ratings based on 48 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza London - Kensington

Everyone (8) Family (1)
5 out of 5
Spacious room and bathroom by European standards, beds were comfortable and location was just superb for transportation and sightseeing. Really like the convenience for breakfast and lunch and grocery. Dinner options are just 5-10 min walk also. Front desk staff and housekeeping were very helpful and kind.

Posted by on Jul 15, 2019

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4 out of 5

Posted by on Feb 25, 2019

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5 out of 5

Great Location, Great Amenities, Excellent Service

Pros: The Loft room with two TVs was excellent for a family of four. The morning breakfast was great too, included in the room rate we paid.
Cons: The TV programing was horrible. A bathroom on both floors would have been nice.
Location: Glouster Rd stop is convienent to tourist locations. Walk & Dine at Da Mario's where Princess Di was known to take her boys. Also Pappa Roma is good.
We enjoyed this hotel. It was located just off the Glouster Tube stop on the Picadilly line, good restraunts within walking distence. We had a loft room which was excellent for a family of four. Morning breakfast and afternoon happy hour was an excellent feature for a family of four as well. The staff was amazing, they really went above and beyond the call of duty many times. I don't know if we'd stay at another location if we returned to London.

Posted by , from Virginia on Apr 7, 2018

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5 out of 5

Crowne Plaza London

Enjoyed our stay. We had a room overlooking the garden and it was very quiet. Also, the Underground system had a station across the street which mad getting around London very convenient.

Posted by on Jan 13, 2018

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5 out of 5

Stayed again!

This is our 2nd time staying at Crowne Plaza Kensington before reurning home to USA - same great experience! Great Staff, CLEAN room, and delicious buffet breakfast! The breakfast package is definitely worth it. No hassle in the morning & off you go for sightseeing or in our case, back It's also to Heathrow on the Piccadilly line. We could have stayed by the Airport, however staying here was well worth it. Thanks Crowne Plaza Staff!

Posted by , from San Bruno, Ca on Jun 22, 2017

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5 out of 5

Great hotel! Great Location!

Pros: The staff was incredibly friendly.
The hotel was wonderful and conveniently located across from the Gloucester Road Tube Station and down the street from Harrods.

Posted by , from Fort Lauderdale, FL on Feb 20, 2017

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5 out of 5

Our family LOVED this hotel!!

This hotel has so much to offer. Friendly and helpful staff. Big, clean, modern rooms. Excellent buffet breakfast. A nice bar for relaxing at the end of your day and we were extremely happy with the location! So close to the Tube Station plus lots of shops/stores/restaurants/bars right outside your door. Do not hesitate to stay here.

Posted by , from Boston on Oct 13, 2016

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4 out of 5

Location, Location, Location

Very nice, safe neighborhood. Families and business travelers primarily at this hotel. Lots of shops and restaurants. Hotel clean, nice bar, good service. Glouchester tube station right around the corner takes you all over the city. Zone 1 is pretty much all you'll need on your Oyster tube card if you plan on staying just in the London area. Tube station employees will help you if need be to fill your card. HSBC bank ATM across street from tube station next to Starbucks. All bus tours pickup/drop off right in front of station, very convenient. Buy tickets from representatives on street who stand at the bus stop. Olives great for Italian, Wildwood great for pizza, Nando's great for chicken, Hereford Arms great fish and chips and pints, Stanhope Arms great for pints. Amami is in the hotel, Malaysian, food is fair. You'll also have breakfast there which does become repetitive. English breakfast buffet. Wait rose supermarket/Boots drugstore right across street from hotel. Was warned by friend who lives in area that pickpockets will dress well and look to steal bag/purse while you sit in restaurants/pubs. Didn't feel that way, but nonetheless always keep your purse/bag nearby and there's not a problem. One traveler did complain his wife's purse stolen but admitted she just hung it on the back of her chair and out of her sight. Would definitely stay again.

Posted by , from Michigan on Nov 7, 2015

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4 out of 5

Nice location

The hotel was very nice and the location is excellent with underground station (Gloucester) steps away along with short walks to Kensington Park, Victoria and Albert and the Natural History museums. The breakfast buffet is nice with a good selection of items.

Posted by on Sep 8, 2015

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5 out of 5

Location rules!!

My family really enjoyed this hotel. Free wi-fi, two free bottles of water each day and super close to restaurants, grocery and pubs. The best part is that it is across the street from the Gloucester Rd tube station, which has three lines allowing you to get to a lot of the popular sights without changing trains. The staff was friendly and helpful. The room was large enough for my family of four to move around comfortably and the bathroom was large and modern. We'll definitely return to this hotel.

Posted by , from Columbia, MD on Sep 20, 2013

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About the Crowne Plaza London - Kensington

Location 100 Cromwell Road, London, England SW7 4ER

Property Features

Crowne Plaza London - Kensington offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Crowne Plaza London - Kensington. This 4-star London hotel is smoke free.

  • 163 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: London (LHR-Heathrow) (22.4 km / 13.9 mi)
  • Train station: London West Brompton Station (1.7 km / 1.1 mi)
  • Metro station: Gloucester Road Underground Station (0.1 km / 0.1 mi)
  • Parking:

Room Amenities

Crowne Plaza London - Kensington offers 163 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Umami - This restaurant specializes in Asian cuisine.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 3 PM


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No rollaway/extra beds available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel London Kensington
  • Crowne Plaza London Kensington
  • London Kensington Crowne Plaza
  • Crowne Plaza Kensington Hotel London
  • Crowne Plaza London Kensington England
  • Crowne Plaza London Kensington Hotel
  • Crowne Plaza London Kensington
  • Crowne Plaza London - Kensington Hotel
  • Crowne Plaza London - Kensington London
  • Crowne Plaza London - Kensington Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/London-Hotels-Crowne-Plaza-London---Kensington.h14186-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.