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4.7 out of 5

"Hotel was very nice but I booked a room with two queen beds and was given one king bed despite contacting Travelocity to ensure securing two queen bed ... " More

By a verified traveler on Sat 31 Mar 2018

Hotel Description

4.5-star beachfront resort near Waikoloa Beach Golf Course

On the beach

Within 2 miles (3 km) of this Kamuela resort, you'll find Great 4-D Movie Ride and Mauna Lani Beach. Waikoloa Beach Golf Course and Kings Shops are also within 3 miles (5 km).

Poolside dining

This smoke-free resort features a golf course, a full-service spa, and 2 restaurants. Families will appreciate the children's pool, onsite laundry facilities, and in-room childcare. Enjoy the outdoor pool and perks like free WiFi and a free area shuttle.

WiFi, lanais

Featuring conveniences like sitting areas and refrigerators, the 341 guestrooms also offer lanais and LCD TVs with cable channels. 24-hour room service, WiFi, and coffee/tea makers are also available.

Standard Room, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Mauna Lani, Auberge Resorts Collection ratings based on 65 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mauna Lani, Auberge Resorts Collection

Everyone (6) Couples (2)
4 out of 5
Hotel was very nice but I booked a room with two queen beds and was given one king bed despite contacting Travelocity to ensure securing two queen beds. When checking in at hotel I was told there were no rooms available with two queen beds. I felt this was a failure on Travelocity’s part since i initIally booked a room with two queens and when I followed up with Travelocity you did not follow through on my request.

Posted by on Mar 31, 2018

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1 out of 5

No Paradise

Pros: I liked the lagoons with the fishes and turtles but it did not make up for the rest.
Cons: The hotel is overpriced for it's condition and quality of service.
Location: Remote. You have to drive a few miles to the nice beaches. The hotel beaches and the two other it shuttles you to, has dead reefs with no visibility.
I booked a mountain view room and received a parking lot view room with no privacy. My balcony overlooked the parking lot and hotel entrance with the hotel employees standing out there all day. I couldn't even leave the blinds open because the hotel shuttle sat out there all day with a perfect view of my room. I spoke to staff to try to change my room but was told everything else would be considered an upgrade and would cost an additional $100 a day so I stayed in the horrible room. The hotel food was overpriced as well. The staff was not friendly. I didn't feel the aloha spirit. I wish I had stayed somewhere else.

Posted by , from California on Jun 11, 2016

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5 out of 5

My favorite hotel on the Big Island.

Over the years we have stayed at several different places on the Big Island; this is our second stay at the Mauna Lani. I cant imagine staying anywhere else. The hotel is beautifully designed and landscaped with both salt and freshwater ponds. The beach is clean and easy to access. You can snorkel right off the beach. I hate it when hotels add the extra $25 resort fee, but we did get beach cabanas, lots of towels, snorkel equipment, parking, internet and pool equipment and more all for that price. The staff is outstanding. Many are long term employees, which I think speaks well for the hotel. If i have a complaint it is about the food. Dinner options were more limited than I like and the restaurants in the hotel close at 8:30 PM (maybe this is different in High season, ?). The breakfast buffet has a good selection of food though I thought overpriced. I was disappointed in their upscale restaurant, Canoe House. There are lots of other restaurant choices however in the area. We were upgraded to an ocean front room. It was heaven; we left the patio door open at night and feel asleep to the sound of the ocean waves.

Posted by on Jun 1, 2016

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4 out of 5

Nice Hotel

Pros: Location and staff
Cons: Better food choices at the Ocean bar and grill. Maybe a better price on adult beverages. ( Or go to the store down at the shops for all the fixings)
This is the second time we had stayed at this hotel in recent years and we enjoyed it just as we did the last time. The staff is extremely friendly and they seem to care about you and what your plans are for your stay. This trip we didn't do a lot of of tours or activities which was exactly what we needed. Being right on a nice small beach with great sunsets every night was the medicine we needed. I would like to thank the Ocean bar and grill staff for their friendliness and the accommodating atmosphere they exude. Even though this is a "resort" hotel it is not stuffy and is the laid back style that I yearn for while on vacation. Expect to pay more for food and drinks on the property but that is pretty much the norm.

Posted by , from Cypress, TX on Nov 6, 2015

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4 out of 5

One of the great resorts on the Big Island

Pros: The beaches, the grounds.
Cons: Overall focus on upgrading the property.
Location: The Big Island is a very special place - period.
Been going here since i was a kid. It was the finest new hotel in the 80's. But now, the hotel is looking a little dated and tired. --> To the management. Spend some money and fix it up. Looks like no one cares anymore. If it wasn't for the incredible grounds and beaches, we would go elsewhere. The food is below average with 5-star luxury resort prices. I mean really, two coffees and a cookie. $18! Come on. We ate there once on our 12 night stay. So what I am saying here is bring the grand dame back to it's heritage. Otherwise, my memories will be just that, a memory of what the Mauna Lani once was.

Posted by , from Pasadena, CA. on Oct 22, 2015

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5 out of 5

Outstanding Resort Hotel at Reasonable Price

Pros: Beautiful setting and comfortable room, outstanding service.
Cons: Nothing!
Location: Golf, spa and shopping nearby as well as beach activities available through the hotel. Half hour drive to Kona for most commercial activities.
This was actually the least expensive of the three main hotels we stayed in during our trip, but it was by far the best. The staff was welcoming from the moment we stepped onto the property, and provided lots of small touches that made a big difference throughout our five night stay. Beautiful pool area, great beach with comfortable chairs and cabanas and complimentary snorkeling gear that we could use right off the hotel beach. Lovely grounds, great fish ponds and historical area to walk through. Room was comfortable and clean with nice lanai and beautiful ocean view. Would definitely stay here again!

Posted by , from Jackson, MI on Aug 30, 2015

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5 out of 5
We would definitely go back and visit again. The food was excellent!

Posted by on Jul 9, 2015

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5 out of 5

Home away from home

Pros: Public areas are spacious and airy. Staff are amazing and personal. We get the sea front room and we just love the view. Room are great - not fancy
Cons: Restricted on variety of eating options. If you like nightlife this is not for you. No bar - mostly closed down after 9. We like this aspect.
Location: Star watching. Sunset cruise. Harley rental. Golf. Spa.
We have been to the Mani Launi several times. We go to other hotels in Hawaii and then always come back here. It is very low key and relaxing. We enjoy the golf and the spa also.

Posted by , from san francisco on May 27, 2015

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5 out of 5

Great week on the Big Island

Our favorite place to stay in Hawaii.  Friendly, welcoming staff.  Spacious comfortable rooms.  Great views of the beach and ocean from the guest room balconies.  Delicious dinners at the signature restaurant, Canoe House.

Posted by , from California on Aug 21, 2013

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4 out of 5

Great hotel, if you are rich

Pros: Free Internet, Quiet
Cons: Nothing close, Poor breakfast, expensive food
We splurged and got an ocean front room at the hotel and it was totally worth every penny. However, what we failed to consider was that the restaurants and room service would be similarly priced. On the first morning we got breakfast and for 2 people it was $60. Essentially if you wanted to eat and pay any reasonable amount of money you would have to leave the property which meant a 20-30 minute drive. There also was no nightlife. The pool bar closed pretty early and even it was open, there didn't seem to be many active evening types staying at the hotel. This may be a plus or minus depending on what you are looking for. The spa was ok but not spectacular. We got a couples massage which was $300 and it was quite good but there weren't many other amenities at the spa (like pools, etc). Service overall was quite good. The property was spacious but a tiny bit dated. We toured the Four Seasons which is in the same price range and were way more impressed at the property, the food selection (although similarly high priced), and the service. If we were to go again and want to do an expensive hotel we'd probably choose there.

Posted by , from Philadelphia, PA, USA on Mar 19, 2013

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About the Mauna Lani, Auberge Resorts Collection

Location 68-1400 Mauna Lani Dr, Kamuela, HI 96743

Renovations + Closures

This property is closed from 01 October 2018 to 01 December 2019 (dates subject to change).

Property Features

Mauna Lani, Auberge Resorts Collection offers its guests a full-service spa, a golf course, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. Event space at this resort measures 17,000 square feet (2 square meters) and includes conference space. A children's pool, a health club, and a sauna are also featured at the luxury Mauna Lani, Auberge Resorts Collection. Parking is available for a fee. This 4.5-star Kamuela resort is smoke free.

  • 341 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 17,000 sq ft of conference space
  • 2 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kailua-Kona, HI (KOA-Kona Intl.) (36 km / 22.4 mi)
  • Property shuttles: Free area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Mauna Lani, Auberge Resorts Collection offers 341 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Rooms open to lanais. Accommodations offer separate sitting areas. LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards.

  • Private lanai
  • Sitting area
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Canoehouse - This beachfront fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Shiono at Mauna Lani - Overlooking the golf course, this restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Bay Terrace - Overlooking the ocean, this restaurant serves breakfast only. Open daily.

24-hour room service is available.

Nearby Activities

A golf course and a health club are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Fishing on site
  • Golf driving range on site
  • Water skiing nearby
  • Golf lessons on site
  • Golfing on site
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Hiking/biking trails on site
  • Tennis lessons on site
  • Kayaking on site
  • Windsurfing nearby
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Rowing or canoeing on site
  • Ecotours nearby
  • Sailing on site
  • Fitness classes on site
  • Scuba diving on site
  • Bicycle rentals on site
  • Scooter/moped rentals nearby

Spa Services

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Tax ID - W20343146-01

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30.00 per accommodation, per night

The resort fee includes:

  • Health club access
  • Fitness center access
  • Sporting facilities or equipment
  • Internet access
  • Newspaper
  • Phone calls
  • Self parking
  • Valet parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 31.00 for adults and USD 16.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 21.00 per night (in/out privileges)
  • Valet parking fee: USD 21.00 per night (in/out privileges)
  • In-room microwave fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mauna Lani Bay Hotel Bungalows Kamuela
  • Mauna Lani Bay Hotel & Bungalows Kamuela
  • Mauna Lani Bay Hotel Bungalows
  • Mauna Lani Bay Bungalows Kamuela
  • Mauna Lani Bay Bungalows
  • Mauna Lani, Auberge Resorts Collection Resort
  • Mauna Lani, Auberge Resorts Collection Kamuela
  • Mauna Lani, Auberge Resorts Collection Resort Kamuela

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
url importing https://www.travelocity.com/Kamuela-Hotels-Mauna-Lani,-Auberge-Resorts-Collection.h426160-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.