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Hana-Maui Resort, a Destination by Hyatt Residence

4-star property
5031 Hana Hwy, Hana, HI 1-855-201-7819
4.6 out of 5
Wonderful!
See all 12 travelocity Reviews

"Beautiful very remote property with great facilities and excellent staff. Several small issues and one big one. 1) No microwave, alarm clock or tv. 2) ... " More

By a verified traveler on Wed 02 Feb 2022

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Hotel Description

Family-friendly 4-star resort near Red Sand Beach

Oceanside stay

Your stay at this Hana resort places you within a 10-minute walk of Hana Cultural Center and Red Sand Beach. Fagan's Memorial and Hana Bay Beach are also within 2 miles (3 km).

Full-service spa, dining

This smoke-free resort features a full-service spa, 2 outdoor pools, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like a free beach shuttle.

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$697* Per night/room Jul 2 - Jul 3

Bungalow, 2 Queen Beds, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Bungalow, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bungalow, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hana-Maui Resort, a Destination by Hyatt Residence ratings based on 12 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hana-Maui Resort, a Destination by Hyatt Residence

Everyone (3) Couples (3) Family (2)
4 out of 5
Beautiful very remote property with great facilities and excellent staff. Several small issues and one big one. 1) No microwave, alarm clock or tv. 2)Wet bar with refrigerator, no silverware or dishware 3) Deal breaker NO RESTARAUNT ON SITE FUNCTIONING which they avoid telling you until after you arrive. One restaraunt in town a ways away and awful!!! (Staff was nice) expensive resort, cafeteria level restaraunt.

Posted by , from VANCOUVER on Feb 2, 2022

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5 out of 5
What an awesome experience we had!! The staff was friendly and willing to help you with anything. I would definitely recommend this to anyone who wants a quiet and beautiful place to stay.

Posted by on Oct 31, 2021

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5 out of 5

Posted by on Jul 3, 2019

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4 out of 5
Very tranquil, lovely grounds. No AC...room did cool down later in the evening

Posted by on May 24, 2019

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5 out of 5
Stunning view of the ocean. Room was not considered an "ocean front" but we had a full view of the ocean from our room. Staff was amazing and did everything to make our stay that much more enjoyable. We even stayed an extra day. Food was 5 stars and then some.

Posted by on May 17, 2019

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5 out of 5
Beautiful place to stay. So peaceful and quiet . We were met in reception, after a long day of driving the Road to Hana, with a refreshing drink and a warm lemon face wash. The room was wonderful. Would love to go back next time for a longer stay.

Posted by , from Latham, NY USA on Mar 31, 2019

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5 out of 5

Very comfortable and peaceful

We stayed in an ocean bungalow for 4 nights. The price was pretty steep but I feel that I got my money's worth. There are no beaches on property but there are some accessible from the Hana Highway. Our favorite things were the daily activities, many of them free, provided by the resort. The on sight restaurants were pricey, but there were numerous interesting food trucks in the Hana area. The staff, which are mostly locals, are friendly and helpful. Hana is a very interesting area to visit. I put this trip and hotel under category of bucket list things to do.

Posted by , from Florida on Dec 11, 2016

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4 out of 5

Very nice surroundings

Location: Road to Hana, beach, exercise circuit and walking around the grounds.
Beautiful place with incredible grounds. Unfortunately we only stayed one night. One thing that pleased us greatly was that there was no TV or clock in the room. It really pointed out that your here to experience the area and puts you on Maui time. The room was spacious and well appointed. We had traveled the southern section of the road to Hana and were exhausted by the time we got there and had to leave early in the morning. So we were not able to take advantage of all the hotel had to offer. The staff was incredible and attentive. If you are traveling the road to Hana you really need to break it into at least two days and this is a great place to take that break. Sound of the ocean, beautiful sunrise, a nice way to break up the stressful drive. On the down side, sounds from the neighboring units were very clear. This seemed odd since the units are not all that close to each other and the neighbors were not being that loud. Maybe a sound engineer could figure out a solution. The sounds quieted down at a reasonable time and we had a great nights sleep.

Posted by , from Oregon on Oct 12, 2016

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3 out of 5

"Family" Units and Dining are Overpriced

We thought we would splurge on a hotel and stay in Hana for a few days, something I've always wanted to do. Upon arrival we were greeted with nice cool cucumber soaked cloths and lei's. The service and hotel staff were wonderful. However, when paying about $450-$500/night, my expectations are high. The "family" units are set towards the back of the property and are connected in more of a hotel style architecture with no views. The units with views looked much nicer and appeared to be separate cottages, but children are not allowed on that part of the property. The bathtub fixtures in our bathroom had very badly cracked, and broken tiles which were dated. I was concerned about turning on the faucet and breaking a pipe. A small complaint overall, but when paying top dollar, deferred maintenance was unexpected. Also the dining options in Hana are very limited. One night, our only option was Paniolo's at the hotel. The food was very good, but very expensive. $16 for a small quesadilla appy. Entree's were in the $30-$50 range. However, the music and entertainment were excellent. Bottom line, we loved Hana, the people, and the 4 days we spent in the area, but Travaasa was overpriced for what they delivered. If their room prices were more reasonable, I would have given them a much higher rating.

Posted by , from South Lake Tahoe, CA on Oct 18, 2013

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5 out of 5

More relaxing than Fiji.

We never write reviews for Hotels. For that matter we always travel to see the sights and people, and hardly notice the hotel. Hana-Maui is worth every dime. You are treated like royalty and the quiet beautiful surroundings and rooms ARE the destination when you stay here! Can't wait to return.

Posted by on Apr 20, 2007

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About the Hana-Maui Resort, a Destination by Hyatt Residence

Location 5031 Hana Hwy, Hana, HI 96713

Property Features

Hana-Maui Resort, a Destination by Hyatt Residence offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A free manager's reception is offered on select days. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this resort measures 1590 square feet (148 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the family-friendly Hana-Maui Resort, a Destination by Hyatt Residence. This 4-star Hana resort is smoke free.

  • 71 guestrooms or units
  • 1590 sq ft of conference space
  • 148 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free beach shuttle

Room Amenities

Hana-Maui Resort, a Destination by Hyatt Residence offers 71 accommodations with safes and complimentary bottled water. Rooms open to furnished lanais. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

  • Private lanai (furnished)
  • In-room dining (limited hours)
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

The resort hosts a free manager's reception on select days.

Hana Ranch Restaurant - Overlooking the ocean, this restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/bodyboarding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The Spa at Travaasa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a steam room.

The spa is open daily.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • No elevator (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Hana-Maui Resort, a Destination by Hyatt Residence offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 14 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - GE 093-945-2416-01

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is GE 093-945-2416-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Social distancing measures are in place; staff at the property wear personal protective equipment; cashless payment methods are available for all transactions; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - GE 093-945-2416-01
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 44.62 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Airport shuttle
  • Shuttle service
  • In-room bottled water
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 25 for adults, USD 12 and USD 25 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hana Travaasa
  • Travaasa
  • Travaasa Hana
  • Travaasa Hotel
  • Travaasa Hotel Hana
  • Hotel Hana Maui And Honua
  • Travaasa Hotel Hana Maui
  • Travaasa Maui
  • Travaasa Hana Maui Hotel
  • Travaasa Maui Hotel
  • Travaasa Hana Maui
  • Travaasa Hana Maui Resort
  • Travaasa Maui Resort
  • Travaasa Hana
  • Hana Maui Resort
  • Travaasa Hana Maui
  • Hana Maui Resort a Destination Resort
  • Hana Maui Resort a Destination by Hyatt Residence
  • Hana-Maui Resort, a Destination by Hyatt Residence Hana
  • Hana-Maui Resort, a Destination by Hyatt Residence Resort
  • Hana-Maui Resort, a Destination by Hyatt Residence Resort Hana

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.