Hilton Waikoloa Village

4.0 star property
4-star beachfront resort near Mauna Lani Beach

Choose dates to view prices

Photo gallery for Hilton Waikoloa Village

Exterior
Creator video - submitted by The Neffe Talk
Presidential Suite, 1 Bedroom, Ocean View (Makai) | Living area | Flat-screen TV, DVD player, pay movies, MP3 dock
3 outdoor pools
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
69-425 Waikoloa Beach Dr, Waikoloa, HI, 96738
  • Place, Waikoloa Beach Golf Course
    ‪1 min walk‬
  • Place, Anaehoomalu Beach
    ‪5 min walk‬
  • Place, Dolphin Quest
    ‪9 min walk‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪25 min drive‬

Room options

Palace Garden View Lanai 1king Bed Ground Flr

  • Sleeps 2
  • Free WiFi

Palace Garden View Lanai 2Queen Beds Ground Flr

  • Sleeps 4
  • Free WiFi

Makai Ocean Front King Room

  • Sleeps 4
  • Free WiFi

Makai Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(9 reviews)
  • Resort view
  • 530 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Makai 1 Bedroom Owner Suite, Ocean View, 1 King & Queen Sofa Bed, two floors

  • Ocean view
  • 1085 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

Palace Presidential Suite, 1 bedroom, Ocean View, 1 King Bed

  • Ocean view
  • 2330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Presidential Suite, 1 Bedroom, Ocean View (Makai)

  • Ocean view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Makai One Bedroom Suite, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Palace Presidential Suite, 1 King Bed, Ocean View (Roll In Shower, Hearing)

  • Ocean view
  • 2330 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Makai One Bedroom Suite, 1 King Bed, Ocean View

  • Ocean view
  • 1184 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

Palace One Bedroom Suite, 1 King Bed, Ocean View

  • Ocean view
  • 1085 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Makai Room, 1 King Bed, Ocean Front View

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 530 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Makai Room, 2 Queen Beds, Ocean Front View

8.0 out of 10
Very good
(10 reviews)
  • Ocean view
  • 530 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Makai Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 530 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Grand Suite, 1 Bedroom, Ocean View (Palace, Royal Ocean, Newly Renovated)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

Grand Room, 1 King Bed with Sofa bed, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

Grand Room, 1 King Bed with Sofa bed, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

Grand Suite, 1 Bedroom, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

Grand Room, 1 King Bed with Sofa bed, Ocean View (Palace Grand, Newly Renovated)

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

Room, 1 King Bed, Ocean View (Pal Grd, Bathtub)

  • Ocean view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Grand Room, 2 Queen Beds, Resort View (Palace Grand, Newly Renovated)

7.6 out of 10
Good
(5 reviews)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Grand Room, 2 Queen Beds, Hearing Accessible, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Grand Room, 2 Queen Beds, Ocean View (Palace Grand, Newly Renovated)

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Grand Room, 2 Queen Beds, Ocean View (Palace Grand, Newly Renovated)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible, Ocean View (Mobility & Hearing)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds, Resort View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 King Bed, Accessible, Resort View (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible, Resort View (Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Royal Suite, 1 King Bed, Accessible, Bathtub (Palace)

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Royal Suite, 1 King Bed, Accessible (Palace, Hearing)

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom, Accessible (Palace, Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible, Resort View (Palace, Bathtub)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible, Resort View (Palace, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Accessible, Resort View (Palace, Bathtub)

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Presidential Suite, 1 King Bed, Accessible (Palace, Roll-In Shower)

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower, Makai)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible, Ocean View (Hearing, Makai)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible, Resort View (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Bathtub)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible, Resort View (Palace, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Waikoloa

Beachfront retreat .Your stay at this Waikoloa resort places you within a 10-minute walk of Waikoloa Beach Golf Course and Anaehoomalu Beach. Kings Shops and Waikoloa Kings' Course are also within 2 miles (3 km).

What's nearby

  • Waikoloa Beach Golf Course - 1 min walk - 0.1 miles
  • Anaehoomalu Beach - 5 min walk - 0.3 miles
  • Dolphin Quest - 9 min walk - 0.5 miles
  • Kings Shops - 14 min walk - 0.8 miles
  • Genesis Gallery - 15 min walk - 0.8 miles

Getting around

  • Kona Intl. Airport (KOA) - 28 min drive

Restaurants

  • ‪Island Deli - ‬19 min walk
  • ‪Lava Lava Beach Club - ‬4 min drive
  • ‪Aloha Wine Bar - ‬19 min walk
  • ‪Lagoon Grill - ‬15 min walk
  • ‪Starbucks - ‬20 min walk

About this property

Hilton Waikoloa Village

4-star beachfront resort near Mauna Lani Beach
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with cabanas (surcharge). At Hilton Waikoloa Village you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 5 bars/lounges. WiFi is free in public spaces. This beach resort also offers a children's pool, outdoor tennis courts, and a health club. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Waikoloa resort.

  • 647 guestrooms or units
  • 6 levels
  • 3 buildings
  • 8 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 5 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 66000 sq ft of conference space
  • 6132 sq m of conference space
  • Built in 1988
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
Hilton Waikoloa Village offers 647 accommodations with DVD players and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Children's games
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (USD 48 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 55 for adults and USD 27.50 for children
  • 2 beach bars
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 5 bars/lounges
  • 8 restaurants

Things to do

  • 27-hole adjacent golf course
  • 3 hot tubs
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Health club
  • Kayaking
  • Outdoor tennis court
  • Paddleboard
  • Pilates classes
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 55 for adults and USD 27.50 for children
  • Uncovered self parking fee: USD 48 per night (in/out privileges)
  • Uncovered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 063-091-0976-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is TA 063-091-0976-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Village Hotel Waikoloa
Hilton Village Waikoloa
Hilton Waikoloa
Hilton Waikoloa Village
Waikoloa Hilton
Waikoloa Hilton Village
Waikoloa Village
Waikoloa Village Hilton
Hawaii Hilton Waikoloa Village
Hilton Waikoloa Village Hotel Waikoloa
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Hotel
Hilton Village Resort
Hilton Village Hotel Waikoloa
Hawaii Hilton Waikoloa Village
Waikoloa Hilton
Hilton Village Waikoloa
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Waikoloa
Hilton Waikoloa Village Resort Waikoloa

Frequently asked questions

How close is Hilton Waikoloa Village to the airport?

Hilton Waikoloa Village is 22.5 mi (35-min drive) away from the Kamuela, HI (MUE-Waimea-Kohala) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Waikoloa Village?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Hilton Waikoloa Village on Jun 17, 2026 start from $464, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Waikoloa Village have an airport shuttle?

Airport shuttle services are not available at Hilton Waikoloa Village.

How close is Hilton Waikoloa Village to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Hilton Waikoloa Village offer free breakfast?

Free breakfast isn’t provided at Hilton Waikoloa Village, but buffet breakfast is offered for a fee of USD 55 for adults and USD 27.50 for children. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Hilton Waikoloa Village?

No, there is no casino at this resort.

What time is check-in at Hilton Waikoloa Village?

Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hilton Waikoloa Village?

Free parking is not available at this resort. Self parking is available for USD 48 per night, and valet parking for USD 55 per night.

Does Hilton Waikoloa Village have a pool?

Hilton Waikoloa Village features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8 AM to 10:00 PM.

Does Hilton Waikoloa Village have a restaurant?

There are 8 onsite restaurants, offering options like Italian cuisine, ocean views, and al fresco dining.

Does Hilton Waikoloa Village have a spa?

This resort has a spa, which features Thai massages, hydrotherapy, and facials.

How close is Hilton Waikoloa Village to downtown Waikoloa?

Hilton Waikoloa Village is 6.7 mi away from Waikoloa.

Hilton Waikoloa Village Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 617 out of 1182 reviews
Rating 8 - Good. 260 out of 1182 reviews
Rating 6 - Okay. 177 out of 1182 reviews
Rating 4 - Poor. 82 out of 1182 reviews
Rating 2 - Terrible. 46 out of 1182 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Great room, amenities and staff. Well worth staying here.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, beautiful view, great amenities and resort attractions!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
The location is wonderful and the atmosphere relaxed
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was the best ever. Top floor with view to the lagoon and a balcony to sit on.
Stayed 9 nights in Feb 2026
Verified

8/10 Good

Mary Clare

Liked: Cleanliness, property conditions & facilities
Room was clean, staff courteous.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Amber

We loved our room view
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
No ocean view, but great view of the night sky.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Kane

Liked: Cleanliness, staff & service, amenities
Beautiful resort! Great walking paths, good morning coffee spots, friendly staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Faye

Liked: Cleanliness, amenities, property conditions & facilities
Room was wonderful, great view. Very clean
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient area very walkable.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Pamela

The room was great and the resort in general had amazing amenities.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
The resort has everything you could want. We loved the lagoon, pools, restaurants and access to the coast walk. Everything is well taken care of.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Kim Viet

Liked: Cleanliness, amenities, property conditions & facilities
Staff: knowledgeable and friendly. Amenities for our mekai room were well stocked and housekeeping was quick and attentive.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

WILLIE BARNETT

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jayaram

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were super nice, the staff was very friendly. The lagoon and pool were excellent
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, amenities
Freda the check in hostess was extremely friendly, knowledgeable and accommodating.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Todd L.

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything is great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, Resort is beautiful.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Judy

Liked: Cleanliness, amenities, property conditions & facilities
It's a fun hotel with lots of amenities to enjoy. However, since we couldn't check in until 4:00 and had to leave the room by 11:00 the next day we had little time to experience the extensive grounds. Unfortunate to only have a one night stay but was necessary this trip. I also miss the boats as an alternative transportation to the often crowded tram.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, nice lagoon with variety of fish, turtles and stingray, pools, environment, and costumer service all perfect
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, property conditions & facilities
Magical
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Gina

Our stay was pleasant but I did not get the ocean view booked. My room had a great bathroom. Large. His & Hers sinks, soaking tub
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Karla Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit and enjoy some time with family!
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Lang

Liked: Cleanliness, staff & service, amenities
Great ocean view and pools
Stayed 5 nights in Nov 2025