Hilton Waikoloa Village

4-star beachfront resort near Mauna Lani Resort Golf Course

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
24/7 front desk
Breakfast available
Parking available
Spa
Hot Tub

Explore the area

69-425 Waikoloa Beach Dr, Waikoloa, HI, 96738

Waikoloa Beach Golf Course
‪1 min walk‬
Anaehoomalu Beach
‪3 min walk‬
Kings Shops
‪12 min walk‬
Kailua-Kona, HI (KOA-Kona Intl.)
‪35 min drive‬

Room options

Makai Room, 1 King Bed, Ocean View

Good

530 sq ft
Resort view
Sleeps 4
1 King Bed

Palace One Bedroom Suite, 1 King Bed, Ocean View

1085 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Grand Suite, 1 Bedroom, Resort View (Palace Grand, Newly Renovated)

1 bedroom
Resort view
Sleeps 5
1 King Bed and 1 Queen Sofa Bed

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Makai Lanai Room, 2 Queen Beds, Ocean View, Ground Floor (Roll In Shower)

530 sq ft
Resort view
Sleeps 4
2 Queen Beds

Grand Room, 1 King Bed with Sofa bed, Resort View (Palace Grand, Newly Renovated)

Resort view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Makai Lanai Room, 2 Queen Beds, Garden View (Roll In Shower)

530 sq ft
Sleeps 4
2 Queen Beds

Makai Lanai Room, 2 Queen Beds, Garden View

530 sq ft
Sleeps 4
2 Queen Beds

Makai Lanai Room, 1 King Bed, Garden View (Roll In Shower)

Very good

530 sq ft
Sleeps 4
1 King Bed

Grand Room, 1 King Bed with Sofa bed, Golf View (Palace Grand, Newly Renovated)

Golf view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Makai Lanai Room, 2 Queen Beds, Ocean View

Very good

530 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Grand Room, 1 King Bed with Sofa bed, Garden View (Palace Grand, Newly Renovated)

Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Grand Room, 1 King Bed with Sofa bed, Hearing Accessible (Palace Grand, Newly Renovated)

Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Room, 2 Queen Beds, Resort View

Sleeps 4
2 Queen Beds

Grand Room, 1 King Bed with Sofa bed, Resort View (Palace Grand, Newly Renovated)

Resort view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Room, 2 Queen Beds, Accessible, Ocean View (Mobility & Hearing)

Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Resort View

Sleeps 4
1 King Bed

Makai Room, 1 King Bed, Resort View (Hearing Accessible)

530 sq ft
Mountain view
Sleeps 4
1 King Bed

Grand Suite, 1 Bedroom, Ocean View (Palace, Royal Ocean, Newly Renovated)

1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Grand Room, 2 Queen Beds, Ocean View (Palace Grand, Newly Renovated)

Ocean view
Sleeps 4
2 Queen Beds

Grand Room, 1 King Bed with Sofa bed, Garden View (Palace Grand, Newly Renovated)

Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Makai Room, 1 King Bed, Resort View (Accessible Tub, Hearing)

530 sq ft
Resort view
Sleeps 4
1 King Bed

Makai Room, 2 Queen Beds, Ocean View (Hearing Accessible)

Wonderful

530 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Grand Room, 2 Queen Beds, Ocean View (Palace Grand, Newly Renovated)

Ocean view
Sleeps 4
2 Queen Beds

Makai Room, 2 Queen Beds, Resort View (Accessible Tub, Hearing)

530 sq ft
Resort view
Sleeps 4
2 Queen Beds

Palace Family Suite, 1 King Bed and 2 Queen Beds, Resort View

Exceptional

1085 sq ft
1 bedroom
Resort view
Sleeps 7
1 King Bed and 2 Queen Beds

Palace Presidential Suite, 1 bedroom, Ocean View, 1 King Bed

2330 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Palace Room, 1 King Bed, Resort View

Wonderful

422 sq ft
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Makai Room, 2 Queen Beds, Ocean View

Excellent

530 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Makai Room, 2 Queen Beds, Resort View

Exceptional

530 sq ft
Resort view
Sleeps 4
2 Queen Beds

Palace Room, 2 Queen Beds, Resort View (Roll In Shower, Hearing)

Wonderful

530 sq ft
Resort view
Sleeps 4
2 Queen Beds

Palace Room, 1 King Bed, Ocean View

Very good

422 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Palace Room, 1 King Bed, Ocean View (Accessible Tub, Hearing)

Excellent

530 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Palace Room, 2 Queen Beds, Resort View

Very good

422 sq ft
Resort view
Sleeps 4
2 Queen Beds

Palace Room, 1 King Bed, Resort View (Hearing Accessible)

Very good

422 sq ft
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Palace Room, 2 Queen Beds, Resort View (Hearing Accessible)

Exceptional

422 sq ft
Resort view
Sleeps 4
2 Queen Beds

Palace Room, 1 King Bed, Resort View (Accessible Tub, Hearing)

Very good

530 sq ft
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Grand Room, 2 Queen Beds, Hearing Accessible, Resort View (Palace Grand, Newly Renovated)

Resort view
Sleeps 4
2 Queen Beds

Flat-screen TV, DVD player, pay movies, MP3 dock

Makai One Bedroom Suite, 2 Queen Beds, Ocean View

Very good

1184 sq ft
1 bedroom
Ocean view
Sleeps 4
2 Queen Beds

Palace Room, 2 Queen Beds, Ocean View

Good

422 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Royal Suite, 1 King Bed, Ocean View (Accessible Tub, Hearing)

530 sq ft
1 bedroom
Ocean view
Sleeps 5
1 King Bed and 1 Queen Sofa Bed

Grand Room, 2 Queen Beds, Golf View (Palace Grand, Newly Renovated)

Golf view
Sleeps 4
2 Queen Beds

Palace Presidential Suite, 1 King Bed, Ocean View (Roll In Shower, Hearing)

2330 sq ft
1 bedroom
Ocean view
Sleeps 6
1 King Bed and 1 Double Sofa Bed

Palace Room, 2 Queen Beds, Ocean View (Accessible Tub, Hearing)

Good

530 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Palace One Bedroom Suite, 1 King Bed, Resort View

Excellent

1085 sq ft
1 bedroom
Resort view
Sleeps 4
1 King Bed

Presidential Suite, 1 Bedroom, Ocean View (Makai)

1184 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Makai Room, 1 King Bed, Ocean Front View

Excellent

530 sq ft
Ocean view
Sleeps 4
1 King Bed

Makai Room, 2 Queen Beds, Ocean Front View

Good

530 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Makai 1 Bedroom Owner Suite, Ocean View, 1 King & Queen Sofa Bed, two floors

1085 sq ft
1 bedroom
Ocean view
Sleeps 5
1 King Bed and 1 Queen Sofa Bed

Makai Room, 1 King Bed, Resort View

Exceptional

530 sq ft
Mountain view
Sleeps 4
1 King Bed

Grand Room, 2 Queen Beds, Hearing Accessible, Garden View (Palace Grand, Newly Renovated)

Sleeps 4
2 Queen Beds

Grand Room, 2 Queen Beds, Resort View (Palace Grand, Newly Renovated)

Resort view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Garden View, Ground Floor (Palace)

420 sq ft
Sleeps 4
1 King Bed

Room, 2 Queen Beds, Garden View, Ground Floor (Palace)

Excellent

420 sq ft
Sleeps 4
2 Queen Beds

Makai Lanai Room, 1 King Bed, Ocean View

530 sq ft
Ocean view
Sleeps 4
1 King Bed

Makai Lanai Room, Garden View, 1 King Bed, Ground Floor

530 sq ft
Sleeps 4
1 King Bed

Grand Room, 2 Queen Beds, Garden View (Palace Grand, Lanai, Newly Renovated)

Good

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Golf View (Palace)

Wonderful

420 sq ft
Golf view
Sleeps 4
1 King Bed

Room, 2 Queen Beds, Golf View (Palace)

Good

420 sq ft
Golf view
Sleeps 4
2 Queen Beds

Makai One Bedroom Suite, 1 King Bed, Ocean View

1184 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Royal Suite, 1 King Bed, Ocean View

1184 sq ft
1 bedroom
Ocean view
Sleeps 5
1 King Bed and 1 Queen Sofa Bed

Grand Room, 1 King Bed with Sofa bed, Ocean View (Palace Grand, Newly Renovated)

Very good

Ocean view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Room, 1 King Bed, Ocean View (Pal Grd, Bathtub)

1 bedroom
Ocean view
Sleeps 4
1 King Bed

About the neighborhood

Waikoloa

Beachfront retreat .Your stay at this Waikoloa resort places you within a 10-minute walk of Waikoloa Beach Golf Course and Waikoloa Kings' Course. Anaehoomalu Beach and Kings Shops are also within half a mile (1 km).

View more Resorts in Waikoloa

What's nearby

Waikoloa Beach Golf Course - 1 min walk - 0.0 miles
Anaehoomalu Beach - 3 min walk - 0.2 miles
Dolphin Quest - 7 min walk - 0.4 miles
Kings Shops - 12 min walk - 0.7 miles
Genesis Gallery - 14 min walk - 0.8 miles

Getting around

Kona Intl. Airport (KOA) - 29 min drive

Restaurants

‪Lava Lava Beach Club Cottages - ‬5 min drive
‪Starbucks - ‬19 min walk
‪Island Vintage Coffee - ‬16 min walk
‪A-Bay's Island Grill - ‬14 min walk
‪Lagoon Grill - ‬2 min drive

About this property

Hilton Waikoloa Village

4-star beachfront resort near Mauna Lani Resort Golf Course

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with cabanas (surcharge). At Hilton Waikoloa Village you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 5 bars/lounges. WiFi is free in public spaces. This beach resort also offers a children's pool, outdoor tennis courts, and a health club. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Waikoloa resort.

647 guestrooms or units

6 levels

3 buildings

8 dining venues

2 bars on the beach

2 bars by the pool

5 bars or lounges

2 coffee shops

Meeting rooms

66000 sq ft of conference space

6132 sq m of conference space

Built in 1988

Cabanas on the beach (surcharge)

Beach lounge chairs

Towels for the beach

Charging station for electric cars

Conference center

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Convenience store

Terrace

Garden

Outdoor picnic space

Gift shop

Beauty salon

Newspapers in lobby (free)

Television in lobby

Onsite shopping

Bellhop

Smoking in designated areas

Hilton Waikoloa Village offers 647 accommodations with MP3 docking stations and DVD players. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include laptop-compatible safes, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Similar properties

Pool
Spa
Waterslide
Restaurant

$226 nightly

Aug 28 - Aug 29

Total with taxes and fees

Property amenities

Family friendly

3 outdoor pools
Beach toys
Children's games
Children's pool
DVD player
Grocery/convenience store
Laundry facilities
Mini-fridge
Pool toys
Rollaway/extra bed (surcharge)
Waterslide

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
Uncovered self parking on site (USD 48 per night; includes in/out privileges)
Uncovered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 55 for adults and USD 27.50 for children
2 beach bars
2 coffee shops/cafes
2 poolside bars
5 bars/lounges
8 restaurants

Things to do

27-hole adjacent golf course
3 hot tubs
3 outdoor pools
Children's pool
Fitness classes
Full-service spa
Games
Golf
Golf carts
Health club
Kayaking
Outdoor tennis court
Paddleboard
Pilates classes
Sauna
Shopping
Snorkeling
Steam room
TV in common areas
Waterslide
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Front entrance ramp
No elevator
Phone accessibility kit
Pool hoist on site
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Room amenities

Entertainment

DVD player
Flat-screen TV with premium cable channels
MP3 dock
Pay movies

Bedroom

Hypo-allergenic bedding
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Food and drink

Coffee/tea maker
Mini-fridge
Toaster

Air conditioning (climate-controlled)
Connecting rooms available
Dryer
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 50.0 per night.

Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 56.62 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness center access
Fitness/yoga classes
Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 55 for adults and USD 27.50 for children
Uncovered self parking fee: USD 48 per night (in/out privileges)
Uncovered valet parking fee: USD 55 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA 063-091-0976-01

This property accepts credit cards, debit cards, and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is TA 063-091-0976-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

Pool access available from 8 AM to 10:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Village Hotel Waikoloa

Hilton Village Waikoloa

Hilton Waikoloa

Hilton Waikoloa Village

Waikoloa Hilton

Waikoloa Hilton Village

Waikoloa Village

Waikoloa Village Hilton

Hawaii Hilton Waikoloa Village

Hilton Waikoloa Village Hotel Waikoloa

Hilton Waikoloa Village Resort

Hilton Waikoloa Village Hotel

Hilton Village Resort

Hilton Village Hotel Waikoloa

Hawaii Hilton Waikoloa Village

Waikoloa Hilton

Hilton Village Waikoloa

Hilton Waikoloa Village Resort

Hilton Waikoloa Village Waikoloa

Hilton Waikoloa Village Resort Waikoloa

Frequently asked questions

How close is Hilton Waikoloa Village to the airport?

Hilton Waikoloa Village is 21.9 mi (35-min drive) away from the Kamuela, HI (MUE-Waimea-Kohala) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Waikoloa Village?

As of Aug 21, 2025, prices found for a 1-night stay for 2 adults at Hilton Waikoloa Village on Sep 1, 2025 start from $266.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Waikoloa Village have an airport shuttle?

Airport shuttle services are not available at Hilton Waikoloa Village.

How close is Hilton Waikoloa Village to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Hilton Waikoloa Village offer free breakfast?

Free breakfast isn’t provided at Hilton Waikoloa Village, but buffet breakfast is offered for a fee of USD 55 for adults and USD 27.50 for children. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Hilton Waikoloa Village?

No, there is no casino at this resort.

What time is check-in at Hilton Waikoloa Village?

Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hilton Waikoloa Village?

Free parking is not available at this resort. Self parking is available for USD 48 per night, and valet parking for USD 55 per night.

Does Hilton Waikoloa Village have a pool?

Hilton Waikoloa Village features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8 AM to 10:00 PM.

Does Hilton Waikoloa Village have a restaurant?

Yes, there are 8 restaurants on site.

Does Hilton Waikoloa Village have a spa?

This resort has a spa, which features body treatments, sports massages, and hydrotherapy.

How close is Hilton Waikoloa Village to downtown Waikoloa?

Hilton Waikoloa Village is 6.6 mi away from Waikoloa.

Hilton Waikoloa Village Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Richard

Jul 3, 2025

Stayed 4 nights in Jun 2025

6/10 Okay

Daniel

May 21, 2025

Liked: Staff & service

Didn’t like I had to wait an hour for someone to come fix my room door so I could get in!

Stayed 5 nights in May 2025

10/10 Excellent

Jennifer, Fort Drum

May 19, 2025

Liked: Cleanliness, amenities

This was our second time here and we had a wonderful stay. I do wish that the weights room was updated. Other than that, fabulous all around.

Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with family

May 19, 2025

Liked: Staff & service, property conditions & facilities

Beautiful resort but hard to get around at times— tram times were long.

Stayed 3 nights in May 2025

6/10 Okay

Andres

Traveled with family and small children, Traveled with partner, Traveled with family

May 19, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

One of your managers, Carl, was incredibly rude and long story short, I paid for a private cabana, your most expensive one. The oasis with its own spa, and someone tried to walk in and use it. When she was informed it was private she decided to complain and ME AND MY PARTY were kicked out instead of that person being told that it was indeed reserved. Unprofessional, completely disrespectful to a PAYING customer, and completely wrong to side with someone trying to take advantage of your facilities without paying. We will be taking this further.

Stayed 7 nights in May 2025

10/10 Excellent

Rudy

May 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

May 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in May 2025

4/10 Poor

Melinda

Traveled with family

May 15, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Views are nice and lagoon and fun. The property had obviously been neglected however. Lots of trash around the grounds. Floors were dusty and dirty. Pool party at kohala pool was super loud. Limited dining with no overlapping hours. Room service menu was awful. May dining locations were closed during our trip as was the hours of restaurants (i.e. kpc is closed sunday and monday, and kona lounge is closed Tuesday and Wednesday). Will not be returning, the overall cost is not worth it.

Stayed 6 nights in May 2025

10/10 Excellent

Zachary

Traveled with family

May 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ease of check in, friendly stsff

Stayed 1 night in May 2025

8/10 Good

Lauren

Traveled with family

May 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

6/10 Okay

Daniel

May 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is not for travelers like me. It’s a resort by the ocean, but has no beach. It’s so big and the buildings are so separate apart that there’s a train connecting everything. And the train takes over 10 minutes to arrive! Imagine waiting 10-15 min every time you decide to leave the hotel or even to get breakfast! This thing was built for you to stay put, which is nonsense in such an amazing island, with so much to do and explore. Honestly, you don’t want to go to Hawaii to stay in a Disney-like resort. Or maybe you do. To each one their own. I think it is just cheesy and lame.

Stayed 3 nights in Apr 2025

2/10 Terrible

Lauren

May 5, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Worst Hilton I’ve ever seen.

Stayed 5 nights in Apr 2025

10/10 Excellent

Nancy Gail

Traveled with group

May 5, 2025

Liked: Amenities

Restaurants could be open longer. The resort needs more handicapped friendly accessibility to ALL areas. A wonderful shout out to Eugene at check in. He has an extremely good and personable personality. I regret not being able to actually meet him, he met my daughter and she was extremely impressed by him as well. Thank you Eugene!

Stayed 7 nights in Apr 2025

4/10 Poor

Nicholas David

May 5, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Parking is expensive, $48 dollars a day. This is on top of a $48 dollar resort fee they charge for services that are standard and free at any other hotel. This place will nickle and dime you for every single service they have besides the

Stayed 5 nights in Apr 2025

8/10 Good

Mitchell

Traveled with partner

May 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was an absolutely beautiful property! The only flaw was the lack of affordable dining options on site.

Stayed 7 nights in Apr 2025

6/10 Okay

mark

Traveled with family

May 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was beautiful, but the parking was a huge inconvenience. 1300 steps from our room to the parking lot, not fun when you had a long day adventuring and then you have to face the long walk back to the room. The tram they provide from the main lobby to the different hotels in the resort was often broken or you would have to wait 30 minutes because they only had 1 running at a time.

Stayed 7 nights in Apr 2025

10/10 Excellent

Casey

May 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Traveled with partner

May 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Plenty of things to do on and off the resort. Great experience.

Stayed 4 nights in Apr 2025

10/10 Excellent

Marcy

Traveled with group

May 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Apr 2025

8/10 Good

Minny

May 1, 2025

Stayed 3 nights in Apr 2025

8/10 Good

atul

May 1, 2025

Stayed 4 nights in Apr 2025

6/10 Okay

Yash

Traveled with family

May 1, 2025

Liked: Staff & service, amenities

Buildings and rooms are old and carpets and bedding feel dirty. Exterior pool areas, lawns and lagoon are excellent.

Stayed 3 nights in Apr 2025

10/10 Excellent

Mikyoung, Issaquah

Traveled with family and small children

May 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort for a family with kids

Stayed 8 nights in Apr 2025

8/10 Good

Bradley

May 1, 2025

Stayed 2 nights in Apr 2025

6/10 Okay

Ning

Traveled with partner

May 1, 2025

Disliked: Staff & service, amenities, property conditions & facilities

The quality does not match the price. Even a bottle of water is not included in the room. Nothing to eat around. The restaurants inside are not good. The cleaning service is per request 24 hours ahead. Really not qualified as 4-5 stars of hotel

Stayed 2 nights in Apr 2025

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Makai Room, 1 King Bed, Ocean View

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Palace One Bedroom Suite, 1 King Bed, Ocean View

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Grand Suite, 1 Bedroom, Resort View (Palace Grand, Newly Renovated)

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Makai Lanai Room, 2 Queen Beds, Ocean View, Ground Floor (Roll In Shower)

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Grand Room, 1 King Bed with Sofa bed, Resort View (Palace Grand, Newly Renovated)

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Makai Lanai Room, 2 Queen Beds, Garden View (Roll In Shower)

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Makai Lanai Room, 2 Queen Beds, Garden View

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Makai Lanai Room, 1 King Bed, Garden View (Roll In Shower)

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Grand Room, 1 King Bed with Sofa bed, Golf View (Palace Grand, Newly Renovated)

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Makai Lanai Room, 2 Queen Beds, Ocean View

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Grand Room, 1 King Bed with Sofa bed, Garden View (Palace Grand, Newly Renovated)

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Grand Room, 1 King Bed with Sofa bed, Hearing Accessible (Palace Grand, Newly Renovated)

Room, 2 Queen Beds, Resort View

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Grand Room, 1 King Bed with Sofa bed, Resort View (Palace Grand, Newly Renovated)

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Room, 2 Queen Beds, Accessible, Ocean View (Mobility & Hearing)

Room, 1 King Bed, Resort View

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Makai Room, 1 King Bed, Resort View (Hearing Accessible)

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Grand Suite, 1 Bedroom, Ocean View (Palace, Royal Ocean, Newly Renovated)

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Grand Room, 2 Queen Beds, Ocean View (Palace Grand, Newly Renovated)

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Grand Room, 1 King Bed with Sofa bed, Garden View (Palace Grand, Newly Renovated)

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Makai Room, 1 King Bed, Resort View (Accessible Tub, Hearing)

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Makai Room, 2 Queen Beds, Ocean View (Hearing Accessible)

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Grand Room, 2 Queen Beds, Ocean View (Palace Grand, Newly Renovated)

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Makai Room, 2 Queen Beds, Resort View (Accessible Tub, Hearing)

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Palace Family Suite, 1 King Bed and 2 Queen Beds, Resort View

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Palace Presidential Suite, 1 bedroom, Ocean View, 1 King Bed

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Palace Room, 1 King Bed, Resort View

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Makai Room, 2 Queen Beds, Ocean View

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Makai Room, 2 Queen Beds, Resort View

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Palace Room, 2 Queen Beds, Resort View (Roll In Shower, Hearing)

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Palace Room, 1 King Bed, Ocean View

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Palace Room, 1 King Bed, Ocean View (Accessible Tub, Hearing)

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Palace Room, 2 Queen Beds, Resort View

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Palace Room, 1 King Bed, Resort View (Hearing Accessible)

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Palace Room, 2 Queen Beds, Resort View (Hearing Accessible)

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Palace Room, 1 King Bed, Resort View (Accessible Tub, Hearing)

View all photos for Grand Room, 2 Queen Beds, Hearing Accessible, Resort View (Palace Grand, Newly Renovated)

Grand Room, 2 Queen Beds, Hearing Accessible, Resort View (Palace Grand, Newly Renovated)

View all photos for Makai One Bedroom Suite, 2 Queen Beds, Ocean View