Book Hotels in Island Lake, IL

"The front desk lady from Friday-Saturday evening was amazing. She was helpful, on the ball and very pleasant. The Saturday night-Sunday front desk woman left something to be desired. A lot actually. I asked for extra towels and she gave me the 3rd degree and was incredibly rude about it. The pool was almost always out of towels and the size was much smaller than I expected. The hot tub was very well sized and perfect temperature all weekend. The water in the hot tub almost always has some of weird brown stuff from the siding floating in it and you can tell the walls and such could use some updating. Our room was nice, loved the flooring, but the AC unit was leaking significantly and the TV barely worked. There was water damage on the bottom of the bathroom door from people hanging wet things, and there is an unpainted patch in the middle of the bathroom wall. The mini fridge and microwave worked, but the fan made a weird noise when running in the “living room” and the desk bulb didn’t work. We had hot water and good water pressure though, which is a huge plus."

"Everything went well with the stay, very accommodating for our entire family. "

"Bathroom smell like puke, tv didn’t work, No hot water"

"Buen lugar para un paseo familiar, la habitación aunque estaba muy limpia olia mucho a Humedad, es entendible que el agua de piscina de lleva a las habitaciones, pero si olia muy fuerte "

"Great stay"

"Everyone who worked there was very nice. But we had issues with our toilet, so had to move room. Also their main elevator, one was out, and the other went out in middle of night. Very accommodating to our issues, but still issues"