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"Location was great nice view nice pool area. Liked there were plenty of sitting in the area. Starbucks in lobby is a plus " More

By a verified traveler on Sun 18 Aug 2019

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Hotel Description

3-star spa hotel near Ala Moana Center

Ala Moana stay

At this Ala Moana hotel, you'll be well placed to visit Ala Moana Center and Hawaii Convention Center, both within a 5-minute walk. Waikiki Beach Walk and Royal Hawaiian Center are also within 2 miles (3 km).

Renovated in 2020

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Enjoy the gym and perks like free WiFi. Enjoy the sauna and unwind at the bar/lounge and poolside bar.

Standard Room, 1 Queen Bed (Kona Tower Run of House)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$87* Per night/room Mar 31 - Apr 1

Superior Room (Waikiki Tower Run of House)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, Ocean View (Waikiki Tower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ala Moana Hotel by LSI Resorts ratings based on 17 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ala Moana Hotel by LSI Resorts

Everyone (9) Business (1) Couples (4) Family (4)
2 out of 5
Room bathroom was filthy!

Posted by on Dec 22, 2023

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Comment from Hotel Management

Jan 4, 2024 by LSI

Thank you for your feedback, we appreciate it. We apologize for any inconvenience this has caused you. We will take you comments into account to enhance future services and aim to offer an even better experience in the future.

4 out of 5

Posted by on Nov 9, 2023

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Comment from Hotel Management

Nov 10, 2023 by LSI

Thank you for your feedback, we appreciate it.

2 out of 5
1. I didn't have any service that wasn't asked for during on-line reservation. Finally when I said I'll pay for changing my linen but how much, but they decided to come in anyway. 2. My room did not have a safe or anyplace to secure valuables, and they came my room when I had cash, computer, and personal items unsecured. 3. I always keep a "DO NOT DISTURB" sign on my door at all times, unless I'm expecting something. 4. Refrigerator needs to be defrosted as the ice in the freezer seems to be preventing the door from closing properly. 5. my initial communication with them was what they provided and they responded with a 702 area code number, so I maintained further communication with that number until I asked for linen, then NO RESPONSES? My huge issue is somebody came into my room without my permission and I had a "DO NOT DISTURB" sign on my door. The hotel hallway camera is just above my room so I'm sure they can find out WHO came into my room and changed the door lock code?? My key was still valid as it still allowed me elevator access to my room. Why would they change the door lock code? I also notice housekeeping closing doors as they clean other rooms??? I don't know what was missing or how much money was missing?

Posted by on Oct 22, 2023

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Comment from Hotel Management

Oct 22, 2023 by LSI

Hi Melvin, thank you for your feedback, we appreciate it. We really apologize for what happened. We will take your comments into account to enhance our services and aim to offer an even better experiences in the future.

5 out of 5

Posted by , from Honolulu on Jan 3, 2023

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2 out of 5
Was advised that the room was an "AirBnB" and that if I had any complaints I had to contact you directly. That was never communicated to me when I booked the room. The floor at the entry way and the bathroom was filthy. I will never again book a room via Travelocity.

Posted by on Aug 23, 2021

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Comment from Hotel Management

Aug 24, 2021 by reservations

We are sorry you are unhappy with your stay. We will each out to the housekeeping staff to assure that all areas of the hotel room are clean and ready for guests to check in.

1 out of 5
This was not a vacation for me . There were no fresh towels no trash pick up no replacement ammenities and after a day or two the room felt dirty and unclean had I known this was a converted time share to rent I would not have stayed at this location

Posted by on Oct 23, 2019

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Comment from Hotel Management

Oct 23, 2019 by LSI

Good day, We apologize, LSI does not provide daily housekeeping it is request only and charges may apply.

5 out of 5

Posted by on Sep 18, 2019

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Comment from Hotel Management

Sep 19, 2019 by mariah

thank you for this feedback!

4 out of 5
Location was great nice view nice pool area. Liked there were plenty of sitting in the area. Starbucks in lobby is a plus

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 18, 2019 by Taylor C.

Thank you for staying with us. We appreciate your feedback!

3 out of 5
No maid service, no change of towels, parking fee sucks

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 5, 2019 by Taylor C.

We appreciate your feedback! We hope to see you again!

1 out of 5
They had absolutely no customer service. Will not prefer to book another reservation there

Posted by on May 13, 2019

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Comment from Hotel Management

May 17, 2019 by mariha

we are sorry you experienced issues during your stay. thank you for this feedback.

About the Ala Moana Hotel by LSI Resorts

Location 410 Atkinson Drive, Honolulu, HI 96814

Property Features

Ala Moana Hotel by LSI Resorts offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 14000 square feet (1260 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at Ala Moana Hotel by LSI Resorts. Parking is available for a fee. A complete renovation of Ala Moana Hotel by LSI Resorts was completed in September 2020. This 3-star Honolulu hotel is smoke free.

  • 18 guestrooms or units
  • 14000 sq ft of conference space
  • 1260 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Ala Moana Hotel by LSI Resorts offers 18 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. This Honolulu hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 9:00 AM to 1:00 PM.

Dada Cafe - This bistro serves breakfast, lunch, and dinner.

Signature Steakhouse - Overlooking the ocean, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Plantation Cafe - This café serves breakfast only. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Dada Salon and Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Units booked under LSI Resorts At Ala Moana are privately managed hotel units at Ala Moana. Please contact LSI Resorts directly for any questions or issues before, during and after your stay.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - 128-176-9472

This property accepts credit cards

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is 128-176-9472. This property accepts Visa, Mastercard, American Express, and Discover. For guests' safety, the property includes a smoke detector in each accommodation.

  • Property is cleaned with disinfectant
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • State tax ID - 128-176-9472
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10–30 per person
  • Self parking fee: USD 34.50 per day
  • Valet parking fee: USD 45 per day
  • Late check-out fee: USD 90

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ala Moana Luxury Suites International
  • Ala Moana Luxury Suites International Honolulu
  • Ala Moana Luxury Suites International Hotel
  • Ala Moana Luxury Suites International Hotel Honolulu
  • Luxury International Suites
  • Luxury Suites Ala Moana
  • Luxury Suites International
  • Ala Moana Hotel LSI Resorts Honolulu
  • Ala Moana Hotel LSI Resorts
  • Ala Moana LSI Resorts Honolulu
  • Ala Moana LSI Resorts
  • Ala Moana by Luxury Suites International
  • Ala Moana by LSI Resorts
  • Ala Moana By Lsi Resorts
  • Ala Moana Hotel by LSI Resorts Hotel
  • Ala Moana Hotel by LSI Resorts Honolulu
  • Ala Moana Hotel by LSI Resorts Hotel Honolulu

You should know

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.