See all properties

Waldorf Astoria Chicago

5.0 star property
5-star luxury hotel near Oak Street, connected to a shopping center

Choose dates to view prices

Photo gallery for Waldorf Astoria Chicago

Exterior
Fridge, espresso maker, cookware/dishes/utensils
Breakfast, lunch, dinner served; American cuisine
Courtyard
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
11 E. Walton Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪19 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Waldorf Suite, Junior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Waldorf Suite, Junior Suite, 1 King Bed

  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)

View from room

Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)

  • 760 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Astoria Suite)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Astoria Suite)

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Astoria Suite)

55-inch Smart TV with cable channels, Netflix, Hulu

Suite (Astoria Suite)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Corner

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Bedrooms, Corner

  • 1515 sq ft
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 King Bed, Corner (Gold Coast Corner Suite)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Corner (Gold Coast Corner Suite)

  • 855 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

View from room

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed, Accessible (Roll-In Shower)

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite, 3 Bedrooms

  • City view
  • Sleeps 8
  • 3 King Beds

View all photos for Suite, 1 Bedroom (One Bedroom Suite)

Suite, 1 Bedroom (One Bedroom Suite) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom (One Bedroom Suite)

  • 660 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds

  • 580 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed (One Bedroom Deluxe, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 1 King Bed (One Bedroom Deluxe, Roll-in Shower)

  • 760 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Fireplace

  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Waldorf Suite, Junior Suite, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Waldorf Suite, Junior Suite, 1 King Bed, Accessible

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Gold Coast Corner, Roll-in Shower)

View from room

Suite, 1 King Bed, Accessible (Gold Coast Corner, Roll-in Shower)

  • 855 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Separate tub and shower, deep soaking tub, designer toiletries

Superior Room, 1 King Bed

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 580 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (One Bedroom Suite, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Accessible (One Bedroom Suite, Roll-In Shower)

  • 660 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Roll-in Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite, 1 King Bed (Roll-in Shower)

  • 2130 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Property amenity

Courtyard Chicago Waukegan Gurnee

Waukegan
  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,002 reviews
The price is $162
$145 nightly
$162 total
Total includes taxes and fees
Jun 15 - Jun 16
Courtyard Chicago Waukegan Gurnee

About the neighborhood

Chicago

City center retreat .A stay at this Downtown Chicago hotel places you steps from Oak Street and within a 5-minute walk of Michigan Avenue. Oak Street Beach and Museum of Contemporary Art Chicago are also within half a mile (1 km).

What's nearby

  • Michigan Avenue - 3 min walk - 0.2 miles
  • Chicago Riverwalk - 19 min walk - 1.0 mile
  • Millennium Park - 2 min drive - 1.3 miles
  • Grant Park - 3 min drive - 1.6 miles
  • Navy Pier - 4 min drive - 1.8 miles

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Gibsons Bar & Steakhouse - ‬2 min walk
  • ‪Maple & Ash - ‬4 min walk
  • ‪Doc B's Fresh Kitchen - ‬3 min walk
  • ‪Hugo's Frog Bar & Fish House - ‬3 min walk
  • ‪Dublin Bar & Grill - ‬3 min walk

About this property

Waldorf Astoria Chicago

5-star luxury hotel near Oak Street, connected to a shopping center
Waldorf Astoria Chicago offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 9 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury Waldorf Astoria Chicago. A free area shuttle within 1 miles is available. For a fee, parking is available.

This 5-star Chicago hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 19 levels
  • 735 sq m of conference space
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waldorf Astoria Chicago offers 214 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Waldorf Astoria Chicago Spa has 8 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, German, Korean, Russian, Spanish

Similar properties

Lobby

The Langham, Chicago

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.9 out of 5, Exceptional, 1,001 reviews
$522 nightly
The price is $613
Jun 29 - Jun 30
Total includes taxes and fees
The Langham, Chicago

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 1 mi
  • Valet parking on site (USD 85 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 50 for adults, and USD 10 to 30 for children
  • Valet parking fee: USD 85 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Waldorf Astoria
Waldorf Astoria Chicago
Waldorf Astoria Hotel Chicago
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Chicago
Waldorf Astoria Chicago Hotel Chicago

Frequently asked questions

How close is Waldorf Astoria Chicago to the airport?

Waldorf Astoria Chicago is 13.5 mi (36-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Waldorf Astoria Chicago?

As of Jun 3, 2025, prices found for a 1-night stay for 2 adults at Waldorf Astoria Chicago on Jun 29, 2025 start from $500.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Waldorf Astoria Chicago have an airport shuttle?

Airport shuttle services are not available at Waldorf Astoria Chicago.

How close is Waldorf Astoria Chicago to the beach?

This hotel is a short 8-minute walk from Oak Street Beach and 1.3 mi (8-min drive) from North Avenue Beach. Don't forget your sunscreen!

Does Waldorf Astoria Chicago offer free breakfast?

Free breakfast isn’t offered at Waldorf Astoria Chicago, but full breakfast is offered for a fee of between USD 15 and 50 for adults, USD 10 and 30 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Waldorf Astoria Chicago?

No, there is no casino at this hotel, but Bally's Casino Chicago (10-min walk) is nearby.

What time is check-in at Waldorf Astoria Chicago?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Waldorf Astoria Chicago?

Free parking is not available at this hotel. Valet parking is available for USD 85 per night.

Does Waldorf Astoria Chicago have a pool?

Waldorf Astoria Chicago features an indoor pool.

Does Waldorf Astoria Chicago have a restaurant?

Waldorf Astoria Chicago is home to Brass Tack, which features American cuisine, light fare, and brunch.

Does Waldorf Astoria Chicago have a spa?

Pamper yourself with a day at Waldorf Astoria Chicago Spa, where you can enjoy sports massages, body wraps, and detox wraps.

How close is Waldorf Astoria Chicago to downtown Chicago?

Waldorf Astoria Chicago is 1.5 mi away from Chicago.

Waldorf Astoria Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 789 out of 1001 reviews
Rating 8 - Good. 110 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was spectacular from the moment we arrived!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet staff was very nice!
Stayed 1 night in Mar 2025

6/10 Okay

Luis Angel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The aesthetics of the hotel are not up to par with the category. Tacky furniture with no attention to details. The elavators take 15 minutes to reach the floors, there are lightbulbs in my room out of place
Stayed 1 night in Feb 2025

4/10 Poor

Anthony

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
I felt that what I had paid for a night stay was far too much for the experience I was given. There were too many inconveniences during our stay made me feel this way. After paying EXTRA for valet parking, our baggage took 1 1/2 - 2 hour(s) to get to our room. I had to call the front desk to ask for my bags to be brought up. I asked if we could also get ice and water from room service when asking for my bags which took 1 hour after getting our bags. We only received the water and no ice. Room service brought ice upstairs about 1 hour later. And the pool was mediocre at best. Other than those things, we enjoined our stay. Room service was great when ordering from their menu(s). Food was 4.1/5 and was great late at night. Bed was very comfortable and shower was great. The tub’s a little small, but still pretty nice. Everything was clean too. Overall, it didn’t seem like a true 5-star hotel to me. This place was more like the Hilton Chicago.
Stayed 1 night in Feb 2025

10/10 Excellent

s blake

Stayed 3 nights in Feb 2025

10/10 Excellent

Jenee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Emily, Menasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2025

10/10 Excellent

Erlinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waldorf Astoria offers an exceptional experience that truly stands out. Its convenient location makes it easy to explore nearby attractions, enhancing your stay. The amenities are top-notch, featuring everything from a state-of-the-art fitness center to a luxurious spa, ensuring guests have access to all they need for relaxation and rejuvenation. The staff is a highlight, consistently delivering outstanding service with a warm and welcoming demeanor. Their attention to detail and readiness to assist creates an inviting atmosphere that makes you feel right at home. The room itself is a sanctuary of comfort, complete with a charming terrace and a cozy fireplace, perfect for unwinding after a day of exploration. The bathroom boasts impressive water pressure, making for a refreshing shower experience, and the divine bath adds an extra touch of luxury that is hard to resist. Overall, this hotel excels in providing a memorable stay, combining elegance, comfort, and exceptional service in a welcoming ambiance. Whether for a romantic getaway or a lavish retreat, it’s a destination that promises to impress.
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine V

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Feb 2025

4/10 Poor

asia

Traveled with family
Disliked: Property conditions & facilities
Honestly, it wasn’t worth my time no price. I thought it would be a nice experience but it’s old and you don’t get a five star hotel feel from this. It truly just feels like a Hilton dressed up. Both my mom and I had charges we didn’t recognize and the front desk was less than helpful. I wouldn’t stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and upscale
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Stayed 2 nights in Feb 2025

10/10 Excellent

littledoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing
Stayed 1 night in Feb 2025

10/10 Excellent

adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent suite. Complimentary ride within 1 mile of the hotel with the hotel SUV is a big plus especially in the winter.
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Questions took awhile to get answered. Housekeeping needs to wait and not just enter rooms. Handicap rooms take longer to open door not appropriate they use master key and walk in
Stayed 2 nights in Feb 2025

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

The food was so sub-par. For a $200 breakfast for two, I expect the food to be at least hot and cooked to order. For $300 dinner, I expect to feel it was excellent. The meal should have been $150, tops. Always excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Brian, Bloomington

Stayed 1 night in Feb 2025

10/10 Excellent

Ria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Colleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I stayed in was horrible. There was a constant thumping noise all night, the room began flooding through the carpet, the room food service was below average. I was very disappointed in this stay and would not recommend it. I checked out early because of the room conditions.
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and elegant property. Updated and quiet in an excellent location which is close to shopping and restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher, Marion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and their etiquette was what I expect at a 5 star hotel. Thank you! The food was amazing at the restaurant. I highly recommend this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Waldorf Astoria BMW7 series car was truely nice and also the suite on the 16th floor look likef house beautiful luxurious magazine the king size bed was thick and heavy the carpet was very thick the show was huge luxurious the tub was huge plenty of bath towels two heavy bath robes with Waldorf Astoria on them the luxurious snacks bar was full of many different treats alot of different drinks its worth the $450 a night 🌙 plus tax
Stayed 1 night in Feb 2025