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5.0 out of 5

"I loved the year round Christmas theme. The hotel was very eliquant " More

By a verified traveler on Sat 15 Feb 2020

Hotel Description

3-star hotel near Island at Pigeon Forge

In entertainment district

Within a 15-minute walk of the hotel, you'll find Island at Pigeon Forge and Dolly Parton's Smoky Mountain Adventures. Hatfield and McCoy Dinner Show and WonderWorks are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and an indoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 145 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with cable channels. DVD players, refrigerators, and microwaves are also available.

Classic Double Room, 2 Queen Beds, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Mini Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Grand Suite, 1 Bedroom, Hot Tub, Mountain View

Bed Count 1 King Bed Maximum Occupancy 7 Max

The Inn at Christmas Place ratings based on 12 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Inn at Christmas Place

Everyone (10) Couples (1)
5 out of 5
I loved the year round Christmas theme. The hotel was very eliquant

Posted by on Feb 15, 2020

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Comment from Hotel Management

Mar 11, 2020 by Victoria

Thank you! Christmas year round keeps a cheerful heart :)

5 out of 5
It wa a perfect the peole was amazing I would recommend it

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 12, 2020 by Victoria

Wonderful to hear! Thank you.

5 out of 5

Posted by on Aug 1, 2019

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Comment from Hotel Management

Aug 1, 2019 by Buddy the Elf

Thank you for taking time to rate your recent stay with us. We are glad you enjoyed your stay and we hope we can be your hosts again soon.

5 out of 5
Had an excellent time. Our grandson loved the outdoor pool area. Staff and amenities were excellent.

Posted by on May 30, 2019

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Comment from Hotel Management

Jun 7, 2019 by Buddy the Elf

Thank you for taking time to rate your stay with us. We are glad you and your grandson enjoyed your stay and we hope to be your host again soon.

5 out of 5
This place was magical. The staff was excellent. The rooms were very clean. The Santa show was wonderful. The breakfast each morning was better than any other place we’ve stayed in Pigeon Forge. The decorations were fantastic. Their beds were so comfortable. We will be staying here again.

Posted by on Jun 25, 2018

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Comment from Hotel Management

Jun 25, 2018 by Buddy the Elf

Thank you for taking time to share your comments on our hotel. We are glad you enjoyed your stay and we hope to be your host again in the future.

5 out of 5

Great hotel

Location: Great location close to all the shows
Great hotel! Staff very courteous when checking in and all the decorations are so beautiful. Excellent breakfast. Singing with Santa was great and the chocolate chips cookies were great to end the day.

Posted by on May 14, 2018

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Comment from Hotel Management

May 14, 2018 by Buddy the Elf

Thank you for taking time to comment and rate our hotel. We are glad you enjoyed your stay and hope we can be your host again in the future.

5 out of 5

Excellent hotel

Wonderful stay. Staff was great. Decor is amazing. We will definitely stay here again and recommend to all.

Posted by , from Loveland,OH on Feb 13, 2018

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Comment from Hotel Management

Mar 5, 2018 by Buddy the Elf

Thank you for taking time to review our hotel. We are glad you enjoyed your time with us. We look forward to being your host again.

5 out of 5

Great hotel

Pros: The Christmas theme throughout the hotel, very clean everywhere, friendly staff, and excellent buffet breakfast.
Cons: Food trays for the breakfast buffet, especially when you choose to eat at the tables outside.
Location: Very convenient to many restaurants and all kinds of shopping nearby. And, of course, visiting the Great Smoky Mountain National Park.
Great location in Pigeon Forge. Many restaurants, theaters, and shopping all nearby, and, of course, the Great Smoky Mountain National Park. The hotel was beautiful with the Christmas theme throughout the hotel and rooms. Great buffet breakfast. We had mentioned that we were celebrating our 48th wedding anniversary while there and were surprised with a Christmas Tree Ornament and cookies that were left on our bed.

Posted by , from OHIO on Sep 1, 2017

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5 out of 5

Can't wait to go again!

To sum up my experience...My face hurts from smiling so much! The staff at the hotel was so kind and friendly. The breakfast was amazing, SANTA is AWESOME, the decor throughout the hotel including the rooms/suites was so beautiful. Very comfortable and Very Clean.

Posted by , from Roane Co, Tennessee on Jun 22, 2017

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Comment from Hotel Management

Jun 29, 2017 by Buddy the Elf

Thank you for your review. We are glad we could bring a smile to your face and hope you will return again soon.

5 out of 5

Wonderful Spring Break Experience

We had so much fun staying at The Christmas Inn. My mother really enjoyed all the Christmas decorations and we had to visit each floor to see all of them. The hotel was clean and comfortable! The breakfast is amazing. Would love to visit again!

Posted by , from Clemson, SC on Apr 13, 2017

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

The Inn at Christmas Place offers its guests an indoor pool, an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is available daily. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Inn at Christmas Place. Self parking is free. Smoking is allowed in designated areas at this 3-star Pigeon Forge hotel.

  • 1 building
  • 145 guestrooms or units
  • 5 levels
  • 3 conference rooms
  • Built in 2007
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: McGhee Tyson Airport (TYS) (56.7 km / 35.2 mi)
  • Parking: Free self parking

Room Amenities

The Inn at Christmas Place offers 145 accommodations with DVD players and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining
  • LED television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Room service is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay (for stays between 01 April - 31 October)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Inn Christmas Place Pigeon Forge
  • Inn Christmas Place
  • Christmas Place Pigeon Forge
  • Christmas Place
  • The At Christmas Pigeon Forge
  • The Inn at Christmas Place Hotel
  • The Inn at Christmas Place Pigeon Forge
  • The Inn at Christmas Place Hotel Pigeon Forge

You should know

  • Alcohol isn't served at The Inn at Christmas Place.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.