2/10 Terrible
Laura
Viaje familiar
11 sept. 2024
Le gustó: Limpieza
No le gustó: Servicios y comodidad de las habitaciones
So I was very disappointed at the price I paid for a total of 3 nights being what I thought I was paying for wasn’t the actual truth. Number 1 I find out when I walk inside the condo that it’s 0 bedrooms, no refrigerator only mini fridge, no oven, how does the kitchen have cleaner for a dishwasher without a dishwasher, wanted to go swimming but I find out 2 days after being there the pool is closed for the season, 2 burners on the counter, supposed to have a pull out bed turns out it was just a couch, couldn’t control the temperature inside the room it was set to 74 at all times, no Mountain View from my balcony only the trees and a road view, no porch light when other rooms had one but not mine. Not only could I not enter my room for an entire hour after I had arrived but guest services didn’t reach out to me till the next day saying someone was coming to assist me with my door lock, had it not been for my nice neighbors assisting me after an hour of standing in front of my door not being able to get it opened we would of had no where to sleep that night. I can honestly say that for a trip that was for me and my mom for my birthday I was very disappointed and dissatisfied that I will not be staying here ever again had I known this is what I was paying for I would have used my money and stayed some where else.
Laura
Se hospedó 3 noches en septiembre de 2024