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"We stayed for 10 days at the Wyndham Viva Fortuna Beach in April 2023. This is the 3rd time we have stayed here. The resort is a tremendous value and ... " More

By a verified traveler on Sat 17 Jun 2023

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Hotel Description

All-inclusive beachfront resort with 4 restaurants

On the beach

A stay at this resort places you within half a mile (1 km) of Lucayan Archipelago and 3 miles (5 km) of Garden of the Groves. Taino Beach and Treasure Reef are also within 6 miles (10 km).

All-inclusive

This smoke-free resort features a full-service spa, a nightclub, and 4 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Bring the family and enjoy the free kid's club, children's pool, and playground.

Superior Room, 1 King, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$223* Per night/room Oct 1 - Oct 2

Superior Ocean View, 2 Queens, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 2 Queens, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Accessible 1 King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Ocean View, 1 King, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Accessible 1 Queen Bed, Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Viva Fortuna Beach by Wyndham, A Trademark All Inclusive ratings based on 39 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

Everyone (32) Couples (2) Family (4)
1 out of 5

Posted by on Sep 17, 2023

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Comment from Hotel Management

Sep 19, 2023 by Viva Fortuna Beach by Wyndham

Dear Paul,Thank you very much for taking the time to post your review. We are sorry your experience did not meet your expectations.We hope that you afford us the opportunity to serve you again at Viva Resorts by Wyndham.Kind regards,Customer CareViva Fortuna Beach by Wyndham

5 out of 5
We stayed for 10 days at the Wyndham Viva Fortuna Beach in April 2023. This is the 3rd time we have stayed here. The resort is a tremendous value and the employees are incredibly helpful and friendly. The main reason we choose this all-inclusive resort is because of the small reefs right off the beach for snorkeling and the easy access diving. The PADI Reef Oasis Dive Club on the property is wonderful - from giving scuba certification instruction and refresher courses to boats leaving right from the beach to amazing dive destinations only a short distance from the resort. Great for families/friends with various levels of experience to dive together. This trip was no exception- the Dive Shop made the trip! Thank you to the manager Michael and his competent staff, including a special thanks to El and Jaron who we had the pleasure of diving with on our trip. We highly recommend this resort and dive shop! Randee and Jeff, Massachusetts

Posted by on Jun 17, 2023

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Comment from Hotel Management

Jun 25, 2023 by Customer Care Viva Fortuna Beach by Wyndham

Dear Jeffrey,We highly appreciate the fact that you took your precious time to write a detailed review. Your special mention of the staff that enhanced the quality of your trip is greatly appreciated. We recognize that our staff plays a valuable role in the vacation experience of our guests. Reviews like yours serve to motivate us even more. It would be a pleasure for us to welcome you back and provide you with a great stay showing that we have improved our service for you. Best regards,

2 out of 5

Posted by on May 10, 2023

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Comment from Hotel Management

Jun 22, 2023 by Viva Fortuna Beach By Wyndham

Dear Tiffany,We really appreciate your review published.

3 out of 5
Great beach. Fairly quiet and very family friendly. Didn't like the buffet offerings at all food was lukewarm or cold, the "special" nights (bbq night, international night etc) didn't occur. There were 3 restaurants on-site you needed reservations for; not sure why. Again, food was mediocre.

Posted by on Mar 12, 2023

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Comment from Hotel Management

Mar 20, 2023 by Customer Care Fortuna

Dear Maureen,Thank you for the review regarding your recent stay at our resort.We are sorry your experience did not meet your expectations. Your comments will help us evaluate our amenities and services. Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit the Bahamas. Kind regards,

2 out of 5

Posted by , from Mount Joy on Jan 28, 2023

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1 out of 5
The only good thing about the Viva Wyndham Fortuna Beach was the grounds and the staff. I really tried hard to find good things to write, but our room was booked as a "Superior" room. We were less than impressed with the room. It was dated and old, upgrades were attempted but clearly sub par contractor. There was unfinished carpenter work to the door, walls and tile. I took pictures that show the really unacceptable conditions for a Wyndham property. The staff was really amazing, upbeat and friendly. They are the reason your resort is still operating, besides the amazing lush grounds and beach (not yours to claim). This was our first visit to the Bahamas. We own a company and was looking for places to hold company incentive trips. To say the least the Viva will not be an option for us. On the trip home I sat next to a student who went to your resort for spring break and was extremely disappointed with the resort, she is a senior in college and your establishment did not meat her or her peers expectations. It is unfortunate, this could be a true Diamond of a resort, the staff is there and the surroundings. Wydham should urgently spend some time and money investing in their potential property for the future.

Posted by on Apr 28, 2022

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Comment from Hotel Management

May 3, 2022 by Customer Care

Dear Gary, Thank you for the review regarding your recent stay at our Resort. We really appreciate your kind comments regarding our friendly staff and beautiful location. We are also sorry that overall your experience did not meet your expectations. Your comments will help us evaluate our amenities and services. Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit the Bahamas. Kind regards, Customer Care

1 out of 5

Posted by on Mar 23, 2022

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1 out of 5
This is the worse unsafe vacation I have ever been on. Never again!!! I have asked for a refund and it has gotten me nowhere, it is a complete scam to send people there!!

Posted by on Dec 2, 2021

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Comment from Hotel Management

Dec 3, 2021 by Customer Care

Dear Krist, Thank you for sharing your comments with us on your recent vacation in The Bahamas. We can assure you that all of our clients’ opinions are very important to us. We regret not having been able to fulfill your expectations. We apologize for any inconvenience that you might have experienced during your stay. Cordially, Customer Care

3 out of 5
The only good thing about this place are the hosts, other than that the service sucks

Posted by on Oct 26, 2021

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Comment from Hotel Management

Oct 28, 2021 by Customer Care

Dear Alejandra, Thank you for the review regarding your recent stay at our Resort. Your kind words regarding our hard working staff are so much appreciated. We are also sorry your experience did not meet your expectations. Your comments will help us evaluate our amenities and services. We hope to have the opportunity of regaining your trust the next time you visit the Bahamas. Best regards, Customer Care

1 out of 5
Everything was so out dated and no fun things to do. Not a good place for all inclusive.

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 26, 2021 by Customer Care

Dear Lavondra, Thank you for sharing your comments with us on your recent vacation. We regret the inconveniences that you might have experienced during your recent vacation at our resort. Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit Grand Bahama. Cordially, Customer Care

About the Viva Wyndham Fortuna Beach Resort - All Inclusive

Location Doubloon Road And Churchill Dr., Freeport, Grand Bahama

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Sailing
  • Scuba-diving lessons
  • Snorkeling
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Paintball
  • Tennis
  • Tennis lessons
  • Volleyball
  • Tennis rackets
  • Kids club

Lessons/classes/games
  • Aerobics
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite nightclubs included
  • Rowing/canoeing included
  • Sailing included
  • Windsurfing included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Bicycling included
  • Paintball included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Tennis rackets included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • Kids club included
  • All meals included
  • Scuba lessons included
  • Tennis lessons included
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included
  • Snorkeling included

Property Features

Viva Fortuna Beach by Wyndham, A Trademark All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. At Viva Fortuna Beach by Wyndham, A Trademark All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Public spaces have free WiFi. This Victorian resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Self parking is free. This 3.5-star Freeport resort is smoke free.

  • 276 guestrooms or units
  • 2 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar on the beach

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Viva Fortuna Beach by Wyndham, A Trademark All Inclusive offers 276 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Freeport resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Viva La Pizza - Overlooking the garden, this restaurant specializes in pizza and serves dinner only. Reservations are required.

Junkanoo - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Viva Café - This restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Hacienda Don Diego - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Nearby Activities

2 outdoor tennis courts and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Surfing/bodyboarding on site
  • Canoe on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing on site
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Beach yoga on site
  • Fitness classes on site
  • Boat tours on site
  • Hiking/biking trails nearby
  • Swimming nearby
  • Water sports equipment
  • Golfing nearby
  • Parasailing nearby
  • Archery on site
  • Kayaking on site
  • Paddleboard on site
  • Bodyboard on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site

Spa Services

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Guest education on local ecosystems and culture
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Onsite COVID-19 testing (PCR) is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Onsite COVID-19 testing (Antigen) is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Reservations are required for onsite COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.