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Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

3.5 star property
All-inclusive beachfront property with 4 restaurants

Choose dates to view prices

Photo gallery for Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

Relax on the beach with a view of the ocean from our comfortable lounge chairs.
Relax in comfort with a large bed, flat-screen TV, and a desk for work or planning your day.
Guests can enjoy ocean views from this outdoor seating area, shaded by a canopy and featuring comfortable tables and chairs.
Experience the hotel's modern lobby, featuring a high ceiling with exposed beams, buffet stations, and a clean, contemporary atmosphere.
Relax by the serene pool surrounded by lounge chairs and umbrellas, with a central fountain and palm trees.

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk
  • Pool
  • Gym

Explore the area

Map
Doubloon Road And Churchill Dr., Freeport, Grand Bahama
  • Garden of the Groves
    ‪4 min drive‬
  • Taino Beach
    ‪7 min drive‬
  • Port Lucaya Marketplace
    ‪11 min drive‬
  • Freeport (FPO-Grand Bahama Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 King, Non-Smoking

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King, Non-Smoking

  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queens, Non-Smoking

Superior Room, 2 Queens, Non-Smoking | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 2 Queens, Non-Smoking

  • 332 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible 1 King Bed, Non-Smoking

Accessible 1 King Bed, Non-Smoking | Premium bedding, minibar, in-room safe, individually decorated

Accessible 1 King Bed, Non-Smoking

  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Ocean View, 2 Queens, Non-Smoking

Superior Ocean View, 2 Queens, Non-Smoking | Premium bedding, minibar, in-room safe, individually decorated

Superior Ocean View, 2 Queens, Non-Smoking

  • 330 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean View, 1 King, Non-Smoking

Premium bedding, minibar, in-room safe, individually decorated

Superior Ocean View, 1 King, Non-Smoking

  • 330 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible 1 Queen Bed, Non-Smoking

Premium bedding, minibar, in-room safe, individually decorated

Accessible 1 Queen Bed, Non-Smoking

  • 332 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room Superior with Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Room Superior with Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Garden View

Premium bedding, minibar, in-room safe, individually decorated

Room Superior with Garden View

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Freeport

On the beach.A stay at this property places you within half a mile (1 km) of Lucayan Archipelago and 3 miles (5 km) of Garden of the Groves. Pirate's Cove Zipline and Water Park and Taino Beach are also within 6 miles (10 km).

What's nearby

  • Garden of the Groves - 4 min drive - 1.8 miles
  • Taino Beach - 7 min drive - 2.6 miles
  • Port Lucaya Marketplace - 11 min drive - 4.7 miles
  • Lucaya Beach - 11 min drive - 4.7 miles
  • Port Lucayan Marina - 11 min drive - 4.7 miles

Getting around

  • Grand Bahama Intl. Airport (FPO) - 16 min drive

Restaurants

  • ‪Junkanoo Beach Club - ‬1 min walk
  • ‪Blackbeard Tree Bar - ‬6 min drive
  • ‪Cleveland's Sand Bar - ‬17 min walk
  • ‪Zorba's Greek Cuisine - ‬9 min drive
  • ‪The Stoned Crab - ‬6 min drive

About this property

Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

All-inclusive beachfront property with 4 restaurants
Viva Fortuna Beach by Wyndham, A Trademark All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the free beach club on site and sun loungers for a relaxing day at the beach. At Viva Fortuna Beach by Wyndham, A Trademark All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Public spaces have free WiFi. This Victorian property also offers a complimentary children's club, an outdoor pool, and a children's pool. Self parking is free.

This 3.5-star Freeport property is smoke free.

  • 276 guestrooms or units
  • 2 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar on the beach
Viva Fortuna Beach by Wyndham, A Trademark All Inclusive offers 276 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Freeport property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Bodyboard
  • Canoeing
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Paddleboard
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Viva Fortuna Beach by Wyndham, A Trademark All Inclusive to the airport?

Viva Fortuna Beach by Wyndham, A Trademark All Inclusive is 8.9 mi (16-min drive) away from the Grand Bahama Intl. Airport (FPO) airport, the closest popular airport to the property.

How much does it cost to stay at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive on Aug 1, 2025 start from $244.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Viva Fortuna Beach by Wyndham, A Trademark All Inclusive have an airport shuttle?

Airport shuttle services are not available at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive.

How close is Viva Fortuna Beach by Wyndham, A Trademark All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Viva Fortuna Beach by Wyndham, A Trademark All Inclusive offer free breakfast?

Viva Fortuna Beach by Wyndham, A Trademark All Inclusive does not offer free breakfast.

Is there a casino at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

No, there is no casino at this property.

What time is check-in at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

This property offers free self parking.

Does Viva Fortuna Beach by Wyndham, A Trademark All Inclusive have a pool?

Viva Fortuna Beach by Wyndham, A Trademark All Inclusive features an outdoor pool and a children's pool.

Does Viva Fortuna Beach by Wyndham, A Trademark All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like pizza, garden views, and al fresco dining.

Does Viva Fortuna Beach by Wyndham, A Trademark All Inclusive have a spa?

This property has a spa, which features aromatherapy, massages, and body wraps.

How close is Viva Fortuna Beach by Wyndham, A Trademark All Inclusive to downtown Freeport?

Viva Fortuna Beach by Wyndham, A Trademark All Inclusive is 6.3 mi away from Freeport.

Viva Fortuna Beach by Wyndham, A Trademark All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 256 out of 1002 reviews
Rating 8 - Good. 266 out of 1002 reviews
Rating 6 - Okay. 204 out of 1002 reviews
Rating 4 - Poor. 132 out of 1002 reviews
Rating 2 - Terrible. 144 out of 1002 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Susan

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Boy i have a few things that we did not like. First it was our 40th anniversary and nothing was lefted in our room or at the restaurants after telling you when i made the reservations!!!! Our room wasn't a king bed it was two doubles. Toliet would not flush and no pressure in the shower. Plus didn't know outsiders could come in for the day!!!! To many kids!!! The staff was great and the drinks were poured wonderfully!! Plzs fix the rooms not being used in the vivi club. All rooms should be the same!!!! Not sure we will back!
Stayed 4 nights in May 2025

10/10 Excellent

Jayqua

Stayed 8 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Cindy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
CAUTION! KNOW WHAT YOU ARE UP FOR BEFORE BOOKING! I should have read the reviews really carefully. I hope others will read this. 1) ONLY BUFFET! We could not make reservations at the other 3 restaurants. On the 1st day of arrival. We were told all the other restaurants were fully booked for the remainder of our 6 day stay. I was so upset to know we would eat only the buffet. (which was terrible) After trying to speak to the manager, we were promised they would try. A day later, we finally had reservations to the Mexican. The rest of the stay, there was a reservation for only 2 people out of our 7. They asked if we are willing to pay extra for making the reservations! We already paid for this all inclusive. This is definitely not what we thought we would be signed up for. Come to find out during our stay, there were others in the same situation. DO NOT BOOK! 2) HORRIBLE CUSTOMER SERVICE. Besides most of the entertaining crew, the rest of the staff staff was not friendly and look miserable at their jobs. 3) ROOMS ARE OUTDATED AND BATHROOMS ARE GROSS There are no toileries at all. only soap and shampoo dispensers. That is it! Not even a soap dish or cups for tooth brushes. Bathrooms are very outdated. No towels racks or hooks anywhere in the bath. Towels had yellow stains We had NO hot water on the first 2 days. We had to run the water for about 10-20 mins for it to become hot. There was a leftover food container in the fridge from who knows

8/10 Good

Andrew Gregory Kaminski

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This was a great place and kid friendly. There were less people than I was expecting and it was great!
Stayed 4 nights in Apr 2025

10/10 Excellent

Lisa Irene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to relax and forget the world. Lots to do if you want to and plenty of space to do nothing.
Stayed 6 nights in Jan 2025

2/10 Terrible

nichole

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is the only thing good here! Under staffed, rooms are dirty and old. Not enough towels and amentites are either extra cost, broken or they run out of them. Not a great resort at all.
Stayed 7 nights in Apr 2025

10/10 Excellent

Stanley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best all inclusive Resort in Freeport

All Staff very friendly and helpful, food good, Restaurants better, many activities all day and live shows at night. STAY HERE, Freeport not in very good shape after many years of Government neglect. Best deal on Island, clean beaches, guests were friendly no matter where they were from and KID friendly as well. I have been to Freeport scuba diving since 1973, reefs in bad shape but many fish and turtles to see. I rate this as a RESORT not just hotel and at least 3.9 star by U S standards but rememberTHIS IS A 3rd world Island, not U S. Ya want 5 star living, don’t come here, ya want best Freeport offers BOOK FROM April to September and stay here, all inclusive
Stayed 7 nights in Apr 2025

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous stay in this resort with my daughters. The resort itself is beautiful and clean, not high end luxury, but we were not looking for that. Lots of activities included, both kid friendly and adult. Beautiful large pool with lounge seating and unbrellas right on the beach. Convenient to local attractions such as pigs swimming and the Lucaya Marketplace. Great, very friendly staff who were always available and accomodating. Food buffet options were varied and plentiful, several convenient bars with alcohol and coffee drinks. The best part of this hotel is the spectacular beach. Its perfect, with towel service included and a lot of lounge seating available under palm trees. Soft, white sand and the color of the water has to be seen to be believed. I fell in love with this island, can't wait to go back.
Stayed 5 nights in Apr 2025

4/10 Poor

Tracy, St. Louis

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs a major overhaul. No one cleaned around the pool deck, the sand from the beach blows over the retaining wall and no one cleans the sidewalks. The food is mediocre and the staff is not super friendly. Drinks are not great. Overall disappointment.
Stayed 4 nights in Apr 2025

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort is on the smaller size, which we enjoyed. They have a trapeze which we were excited about, but they were understaffed, so we could not use it, which was a disappointment. The rooms are clean and new towels are delivered daily and the rooms is cleaned daily. Food is good and there is something for everyone. Staff are nice and polite
Stayed 7 nights in Apr 2025

10/10 Excellent

Artur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Only issue was a noisy aircone
Stayed 8 nights in Apr 2025

6/10 Okay

Sherry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The specialty restaurants were very nice. Especially the Mexican one. Food and waitress was great. We wanted to go on the trapeze, but they closed it on Thursday and Friday (they said because they didn't have enough staff. It was quite windy in the beginning of the week. Food in buffet was very repetitious and almost always cold. The week we were there the temperatures were low so we did not get to go in the cold pool. The Jacuzzi was cold and needed the jets to be fixed. The beach was beautiful and kept up well. Thought it was rude to charge for bottle of water in the rooms at an all inclusive. Didn't even have little bottle of lotion in the rooms, Toliets were very noisy, running even when not flushed. Alright for a #3 resort.
Stayed 7 nights in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and free nightly entertainment
Stayed 7 nights in Mar 2025

4/10 Poor

Cecilia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Beware! Cockroaches in the room. Could hear neighbors in their rooms; no insulation. Scratchy sheets and towels! Tiny old moldy bathroom. For a 7 day stay only 3 dinners at the 3 below average restaurants. Breakfast lunch and dinner at the Junkaroo buffet where food was cold, cheap the same. Liquor that was cheapest and would never purchase yourself. Cabs to any other place was $60 US round trip. Beach was nice but no umbrella/shade. Pool was nice but very loud music. Never going back.
Stayed 7 nights in Apr 2025

8/10 Good

Lee Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly. Our one night at the Italian restaurant was superb! The regular buffet was fine with many choices. Down side was that we reserved 3 rooms with king size beds but got queen size and first two days had no hot water. Wish activities like BINGO and dance classes had been advertised. We were told nothing. Never saw anyone on the trapeze. All in all, its still a beautiful place.
Stayed 4 nights in Apr 2025

6/10 Okay

Shirley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Submitted

My room needed to be clean as soon as I got there! It looked like Feces smeared on the bottom of the toilet! Room smelled like smoke! Cleanliness WAS NOT GOOD! It would not be my hotel of choice moving forward.
Stayed 2 nights in Apr 2025

4/10 Poor

Jonathan stephen

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
If you want to be treated like a human being with basic human rights don’t come here. Literally the only nice ppl I encountered were the housekeeper and Kaynan at the reservations desk. The bartenders aren’t very friendly and every time you order something they will literally act like you are bothering them and make some snarky comment to you. I will never come back here just bc the staff is so rude. The room keys stop working at least twice a day and we had to go to the desk to get it fixed and were of course made to feel like a bother. The vendors selling things to me in front of the beach were more help to me than the staff at this place. None of them want to be there and have hateful looks on their faces and you cannot force a smile out of them. They could really use a lesson in hospitality. If you want to feel like you’re being held captive and are in an unsafe place then this is the place for you. If you want to feel like you’re on vacation and can relax…. I’d suggest a different hotel. Even walking at night outside of my room, the security guard screamed at me and asked me where my husband was and told me to get inside….. they have signs all of the property telling you to treat their staff with respect and their staff treats you like garbage. Like you’re less than human. It is truly dehumanizing the way I was treated by hotel staff here…. And a shame bc it came with such a hefty price tag…. I only gave it 2 or 3 stars bc the water was pretty and it was on the beach.
Stayed 4 nights in Apr 2025

4/10 Poor

Brittany

Traveled with group
Disliked: Cleanliness, staff & service, amenities
This was not a relaxing experience at all. We were very disappointed at the service on this property. The food was cruise ship food not what I expected in the Bahamas. Too many children in the pool causing chaos. I wouldn’t recommend this place.
Stayed 1 night in Mar 2025

10/10 Excellent

Petrana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, we have fresh towels every day, if you need a ride to the near by shoppings you have always taxi out of the resort.
Stayed 4 nights in Apr 2025

8/10 Good

Rosetta, Greenacres

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good
Stayed 5 nights in Apr 2025

10/10 Excellent

Luz

Stayed 7 nights in Mar 2025

2/10 Terrible

Vladislav

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We almost burned down or sufocated from forest fire and smoke without airconditioners working, limited power from generators, nor face masks provided.
Stayed 6 nights in Mar 2025

6/10 Okay

George

Traveled with partner
Liked: Staff & service
The rooms can use some updating. Damaged doors need to be replaced. The food wasn’t the best. This is the second time I stayed there and the food seemed to not be as good as a year ago. Forest fires all over the place. Not the resorts fault but it made staying at this location difficult. I rented a vehicle and traveled to other parts of the island to avoid the massive amounts of smoke enveloping the resort. All my clothes smelled like smoke for the entirety of my vacation. I thought the resort would have comped a day or two for the inconveniences. Again not the resorts fault but going the extra mile would insure my future business.
Stayed 7 nights in Mar 2025

10/10 Excellent

Thethe

Liked: Cleanliness, staff & service, property conditions & facilities
The food was amazing, the room was nice and clean, staff and service were great. The only thing I didn’t like was that my room was too far from everything such as the beach, the d
Stayed 4 nights in Apr 2025