"We stayed for 10 days at the Wyndham Viva Fortuna Beach in April 2023. This is the 3rd time we have stayed here. The resort is a tremendous value and ... " More
Nov 16, 2023 by Viva Fortuna Beach by Wyndham
Dear Andrea,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham
Sep 19, 2023 by Viva Fortuna Beach by Wyndham
Dear Paul,Thank you very much for taking the time to post your review. We are sorry your experience did not meet your expectations.We hope that you afford us the opportunity to serve you again at Viva Resorts by Wyndham.Kind regards,Customer CareViva Fortuna Beach by Wyndham
Jun 25, 2023 by Customer Care Viva Fortuna Beach by Wyndham
Dear Jeffrey,We highly appreciate the fact that you took your precious time to write a detailed review. Your special mention of the staff that enhanced the quality of your trip is greatly appreciated. We recognize that our staff plays a valuable role in the vacation experience of our guests. Reviews like yours serve to motivate us even more. It would be a pleasure for us to welcome you back and provide you with a great stay showing that we have improved our service for you. Best regards,
Jun 22, 2023 by Viva Fortuna Beach By Wyndham
Dear Tiffany,We really appreciate your review published.
Mar 20, 2023 by Customer Care Fortuna
Dear Maureen,Thank you for the review regarding your recent stay at our resort.We are sorry your experience did not meet your expectations. Your comments will help us evaluate our amenities and services. Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit the Bahamas. Kind regards,
May 3, 2022 by Customer Care
Dear Gary, Thank you for the review regarding your recent stay at our Resort. We really appreciate your kind comments regarding our friendly staff and beautiful location. We are also sorry that overall your experience did not meet your expectations. Your comments will help us evaluate our amenities and services. Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit the Bahamas. Kind regards, Customer Care
Dec 3, 2021 by Customer Care
Dear Krist, Thank you for sharing your comments with us on your recent vacation in The Bahamas. We can assure you that all of our clients’ opinions are very important to us. We regret not having been able to fulfill your expectations. We apologize for any inconvenience that you might have experienced during your stay. Cordially, Customer Care
Oct 28, 2021 by Customer Care
Dear Alejandra, Thank you for the review regarding your recent stay at our Resort. Your kind words regarding our hard working staff are so much appreciated. We are also sorry your experience did not meet your expectations. Your comments will help us evaluate our amenities and services. We hope to have the opportunity of regaining your trust the next time you visit the Bahamas. Best regards, Customer Care