"It was an average experience from beginning to end. I do believe the staff tries very hard to make the resort a wonderful experience for everyone. " More

By a verified traveler on Wed 01 Aug 2018

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Hotel Description

3.5-star beachfront property near Taino Beach

On the beach

Within 6 miles (10 km) of this Freeport property, you'll find Port Lucaya Marketplace and Taino Beach. Lucaya Beach and Garden of the Groves are also within 6 miles (10 km).

All-inclusive

A nightclub, 4 restaurants, and 2 outdoor tennis courts are all featured at this all-inclusive property. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the convenience store.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 276 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Balconies or patios, free bottled water, and hair dryers are also available.

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$229 per night

Flora Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Vista Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Viva Wyndham Fortuna Beach Resort - All Inclusive ratings based on 147 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Viva Wyndham Fortuna Beach Resort - All Inclusive

Everyone (24)
4 out of 5
Great! Fabulous beach and pool. Excellent scuba dive club. Buetiful dive tours! Highly recommend!

Posted by on Jan 22, 2019

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Comment from Hotel Management

Jan 25, 2019 by Customer Care Staff

Dear Client Thank you for contacting us and having chosen our hotel. We are very happy to know you have enjoyed your stay in our hotel Cordially

1 out of 5
Roaches in room had to switch rooms due to mold and water damage

Posted by on Jan 10, 2019

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Comment from Hotel Management

Jan 14, 2019 by Customer Care Staff

Dear customer, Thank you for choosing our Resort as the destination for your recent vacations. We appreciate your good comments about our services. We apologize for any inconvenience that you might have experienced. Cordially

2 out of 5
The resort is old and out-dated. I think our mattress was the floor display from the Montgomery-Wards in 1970. Our toilet leaked and ran continuously, even after having been "fixed." However, the beach and pool areas were beautiful. The food was just so-so.

Posted by on Jan 8, 2019

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Comment from Hotel Management

Jan 14, 2019 by Customer Care Staff

Dear customer, Thank you for choosing our Resort as the destination for your recent vacations. We appreciate your good comments about our services. We apologize for any inconvenience that you might have experienced. Cordially

5 out of 5
Wonderful staff, very friendly and was always there to help. Beach was great!!! entertainment was very good. $18 for taxi to market place, worth a half a day. Will be back!

Posted by on Oct 25, 2018

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Comment from Hotel Management

Nov 2, 2018 by Customer Care Staff

Dear Client Thank you for contacting us and hving visited Viva Wyndham Fortuna Beach. We are very happy to know you have enjoyed your stay with us. Thank you for having visited the Bahamas. Cordially

3 out of 5
The beaches,pool were amazing . There were some good perks like free water activities which were very good. However the staff are mostly rude , very few are good like the manager Mr.Amin Yalmaz who found that the bellman wasn’t around and that we were waiting in the heat for 30 min with no one to help, so he personally escorted us with our bags to our room. Gym employee very rude always on the phone and not a help at all. Open buffet is ok but no diversity mostly pork which I don’t consume , breakfast is bad but dinner is good. The restaurants were very good , excellent food with good service . Room had a gorgeous vue, however average in terms of comfort . Door had issues not opening with the card but the room Maintenace was on top of it. ACs are only in the rooms , nothing in the hall front desk not restaurant nor the gym. Which is a very unusually for supposedly a big resort given the fact that it’s very hot during the day . The entertaining team is very professional and the best thing at this resort . I don’t think I will consider going back with my family to this resort given the fact I can pay the same and go to a different carribean island with much more friendly staff.

Posted by , from Chicago on Sep 23, 2018

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Comment from Hotel Management

Sep 25, 2018 by Customer Care Staff

Dear Guest, On behalf of Viva Wyndham Fortuna Beach we would like to thank you for visiting our resort during your recent vacation here. Thank you very much for taking the time and trouble to bring these points to our attention. Your insightful comments are highly appreciated. Your experience and the information you are providing will help us to continually improve our services. Thank you once again for your comments. It would be a pleasure to welcome you back to our resort in the near future and to show you our improvements. Best Regards,

2 out of 5
The beach is beautiful. The rooms are a bit dated. The food is quite bad.

Posted by on Sep 12, 2018

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Comment from Hotel Management

Sep 13, 2018 by Customer Care Staff

Dear customer, Thank you for sharing your comments with us on your recent vacation at the Bahamas We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities. We apologize for any inconvenience that you might have experienced during your stay. Again thank you for choosing to stay with us. Kind regards,

3 out of 5
It was an average experience from beginning to end. I do believe the staff tries very hard to make the resort a wonderful experience for everyone.

Posted by , from MA on Aug 1, 2018

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Comment from Hotel Management

Aug 2, 2018 by Customer Care Staff

Dear customer, Thank you so much for your valuable comments on your family vacation at Viva Wyndham Fortuna Beach It is very important to us to receive feedbacks and to know that you had a pleasant vacation. Please remember that we will be glad to welcome you back at Viva Wyndham Fortuna Sincerely,

2 out of 5

Pics exaggerate the true conditions

Pros: Needs some work to make it more appealing
Cons: insects need to be gone from room, control of bees, and cleanliness of pool area
Location: location is beautiful on the beach. Stay to the left side of beach so there are minimal bees. Shopping is 3 miles away and fishing was fun/reasonable
We were one of a plethora of rooms with small ants on bathroom countertops, sinks, showers, and walls which required treatment. After which, that did not work. There were bees everywhere "mating season" we were told so sweet drinks were out of the question as they attracted bees. I was stung twice. The outdoor staff is TOO relaxed in cleaning as plates, cups, napkins, etc. were seen everywhere. The staff inside checking you in and doing tours was great. You just can NOT check in until 3pm so plan ahead for this. We rented a car for some freedom to go and explore and is recommended as everything is close.

Posted by , from Virginia on Jun 21, 2018

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Comment from Hotel Management

Jul 4, 2018 by Customer Care Staff

Dear Client Thank you for having visited Viva Wyndham fortuna We apologize for any inconvenient you may have encounter while visiting our property. cordilallu

3 out of 5

Not bad, but not great

Pros: the pool area was really nice, most of the staff were very friendly, easy access to the gorgeous waters. Fun activities available for all ages.
Cons: the "gourmet" meal we signed up for was horrible. Sent the food back and went to the cafeteria. Get better coffee and make it available all day.
Location: property offered a lot of activities; yoga, Zumba, bingo, fun games plus kayaking or paddle boarding. Went to market place and went to Taino Beach.
Pool area, ocean access and the activities they offer are the best feature of this hotel. We weren't horribly disappointed but the food and the lodging was just so-so. Four days was enough time for us to rest and relax and capture some beautiful photos's of the sun coming up.

Posted by , from Florida on Apr 30, 2018

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Comment from Hotel Management

May 1, 2018 by Customer Care Staff

Dear Client Thank you for having visited us . We are sorry you have not enjoyed our property and our a la carte services. Cordially

3 out of 5
This place is all about the beach and the bar, the beach is just amazing, rocky so yes you will need sea shoes. The bar was nice and the bartenders were by far the nicest people we met in resort, tip well and they will treat you well. The cameramen walking around site we also had a great time joking around with and became friends with. The maids and dinner workers however are very rude, if you put up a do not disturb sign they will wake you up and ask you to sign a paper saying you didn't wish to be disturbed...... including letting themselves in and knocking on the bathroom door while one of our party was in there, saying we need the towels. Dinner workers intentionally create lines and work very slow clearing table, resulting in a wait of 30mins to get a table at times. The food is very basic but there is lots of it so you will not have to worry about that. I will also note this resort is not VEGAN friendly. This place would be great for a family with kids as it seemed very safe with lots to do for kids.

Posted by , from USA on Apr 5, 2018

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Comment from Hotel Management

Apr 12, 2018 by Customer Care Staff

Dear Guest Thank you for contacting us and bringing these points to our attention We will address them directly, Cordially

About the Viva Wyndham Fortuna Beach Resort - All Inclusive

Location Doubloon Road And Churchill Dr, Freeport, Grand Bahama

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Sailing
  • Scuba-diving lessons
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Paintball
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Rowing/canoeing included
  • Sailing included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Bicycling included
  • Paintball included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Language classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • All food and beverages included
  • Scuba lessons included
  • Tennis lessons included
  • All non-motorized water sports included
  • Onsite live performances included
  • All land activities, and recreational facilities and equipment included
  • Theme parties included
  • Snorkeling included

Property Features

Viva Wyndham Fortuna Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Viva Wyndham Fortuna Beach Resort - All Inclusive like a complimentary children's club, an outdoor pool, and a children's pool. There are 4 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Victorian property also offers outdoor tennis courts, a spa tub, and a sauna. Self parking is free. A complete renovation of Viva Wyndham Fortuna Beach Resort - All Inclusive was completed in December 2016. This 3.5-star Freeport property is smoke free.

  • 276 guestrooms or units
  • 2 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 9250 sq ft of conference space
  • 859 sq m of conference space
  • Nightclub
  • Karaoke
  • Bar on the beach
  • Bar by the pool
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Freeport (FPO-Grand Bahama Intl.) (14.7 km / 9.1 mi)
  • Parking: Free self parking

Room Amenities

Viva Wyndham Fortuna Beach Resort - All Inclusive offers 276 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Viva La Pizza - Overlooking the garden, this restaurant specializes in pizza and serves dinner only. Reservations are required. Open daily.

Junkanoo - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Viva Café - This restaurant specializes in fusion cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Bamboo - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Nearby Activities

As part of the All-Inclusive Plan, guests of this Wyndham resort in Lucaya enjoy complimentary use of bicycles, kayaks, small sailboats, snorkeling gear, windsurfers, an archery range, and two hard-surface, lighted tennis courts. Other activities include soccer, Ping-Pong, and water polo.

Some activities are available for additional fees, including onsite scuba diving lessons and excursions, banana-boat and glass-bottom boat rides, personal watercraft, parasailing, and sunset and party-boat cruises.

Viva Circus makes its debut in Bahamas. This show features acrobatic stunts, interactive trapeze lessons and circus juggling.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Archery on site
  • Kayaking on site
  • Hunting on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Beach yoga on site
  • Rowing or canoeing on site
  • Sailing on site
  • Fitness classes on site
  • Boat tours on site
  • Scooter/moped rentals on site
  • Basketball on site
  • Scuba diving on site
  • Hiking/biking trails nearby

Spa Services

  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Sports massage
  • Massages on beach
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fortuna Beach Resort
  • Viva Fortuna Beach Resort
  • Viva Wyndham Fortuna Beach Resort All Inclusive Freeport
  • Viva Wyndham Fortuna Beach All Inclusive Freeport

You should know

  • The total price shown includes a resort fee.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Honeymoon Promotion
Book a minimum 3-night stay and receive the following benefits: Upgrade to a higher room category, based on hotel availability; bottle of champagne/sparkling wine; fruit basket; hors d'oeuvres tray; 7x4-inch picture; 2 t-shirts; hotel's all-inclusive package.


Full details at check-in. Guests booked in the Honeymoon rate plan must present their official wedding/civil partnership certificate at check-in; date of travel cannot exceed 6 from marriage date. If official marriage certificate is not presented at check-in, the hotel reserves the right to amend the room rate. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Viva Boomer Offer - US Residents Only
Book a stay in any room type and receive the following: personalized check-in; priority luggage delivered to room; room upgrade (subject to availability): in-room welcome amenities; books and board games; dance classes (upon request); priority a la carte restaurant reservations; 10% discount at affiliated stores; 10% discount on meals and beverages in addition to the all-inclusive package; and late check-out (subject to availability).


Valid for US residents only. Must book on .com point of sale. Available for guests 60 years or older. Valid ID required upon check-in. Offer must be requested at time of booking. Other restrictions may apply.

Wedding Promotion

Book a stay in any room or rate category and receive an upgrade to an ocean view room with a king size bed (subject to availability), fruit basket in-room, in-room breakfast the day after wedding, late morning maid service, late check-out (subject to availability), in-room honeymoon surprise, assistance of an onsite wedding coordinator, civil judge, and legal expenses, romantic dinner for 2, bridal bouquet, wedding cake, and sparkling wine for 10 people, background music and decorations, 10 color photos, and reception dinner night of wedding.


Full details provided at check-in. Offer does not include legalization and is 20% commissionable. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.