All-inclusive beachfront property with 4 restaurants
On the beach
At this Freeport property, you'll be within 3 miles (5 km) of Garden of the Groves and 6 miles (10 km) of Taino Beach. Treasure Reef and Lucayan Park Golf Course are also within 6 miles (10 km).
All-inclusive
This smoke-free property features a full-service spa, a nightclub, and 4 restaurants. Enjoy a day at the beach snorkeling, or relax with sun loungers. Bring the family and enjoy the free kid's club, children's pool, and playground.
Free WiFi, refrigerators
The 276 individually decorated guestrooms offer free WiFi and minibars. Other amenities include balconies or patios, refrigerators, and flat-screen TVs with cable channels.
Viva Wyndham Fortuna Beach Resort - All Inclusive ratings based on 37 Verified Reviews
Review Summary
3.2
out of 5
3.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Viva Wyndham Fortuna Beach Resort - All Inclusive
Everyone (31)Couples (2)Family (4)
1 out of 5
The only good thing about the Viva Wyndham Fortuna Beach was the grounds and the staff. I really tried hard to find good things to write, but our room was booked as a "Superior" room. We were less than impressed with the room. It was dated and old, upgrades were attempted but clearly sub par contractor. There was unfinished carpenter work to the door, walls and tile. I took pictures that show the really unacceptable conditions for a Wyndham property. The staff was really amazing, upbeat and friendly. They are the reason your resort is still operating, besides the amazing lush grounds and beach (not yours to claim). This was our first visit to the Bahamas. We own a company and was looking for places to hold company incentive trips. To say the least the Viva will not be an option for us. On the trip home I sat next to a student who went to your resort for spring break and was extremely disappointed with the resort, she is a senior in college and your establishment did not meat her or her peers expectations. It is unfortunate, this could be a true Diamond of a resort, the staff is there and the surroundings. Wydham should urgently spend some time and money investing in their potential property for the future.
Posted by Gary on Apr 28, 2022
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Comment from Hotel Management
May 3, 2022
by Customer Care
Dear Gary,
Thank you for the review regarding your recent stay at our Resort.
We really appreciate your kind comments regarding our friendly staff and beautiful location.
We are also sorry that overall your experience did not meet your expectations. Your comments will help us evaluate our amenities and services.
Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit the Bahamas.
Kind regards,
Customer Care
1 out of 5
This is the worse unsafe vacation I have ever been on. Never again!!!
I have asked for a refund and it has gotten me nowhere, it is a complete scam to send people there!!
Posted by Krist on Dec 2, 2021
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Comment from Hotel Management
Dec 3, 2021
by Customer Care
Dear Krist,
Thank you for sharing your comments with us on your recent vacation in The Bahamas.
We can assure you that all of our clients’ opinions are very important to us.
We regret not having been able to fulfill your expectations. We apologize for any inconvenience that you might have experienced during your stay.
Cordially,
Customer Care
3 out of 5
The only good thing about this place are the hosts, other than that the service sucks
Posted by Alejandra on Oct 26, 2021
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Comment from Hotel Management
Oct 28, 2021
by Customer Care
Dear Alejandra,
Thank you for the review regarding your recent stay at our Resort.
Your kind words regarding our hard working staff are so much appreciated.
We are also sorry your experience did not meet your expectations. Your comments will help us evaluate our amenities and services.
We hope to have the opportunity of regaining your trust the next time you visit the Bahamas.
Best regards,
Customer Care
1 out of 5
Everything was so out dated and no fun things to do. Not a good place for all inclusive.
Posted by Lavondra on Oct 25, 2021
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Comment from Hotel Management
Oct 26, 2021
by Customer Care
Dear Lavondra,
Thank you for sharing your comments with us on your recent vacation.
We regret the inconveniences that you might have experienced during your recent vacation at our resort.
Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit Grand Bahama.
Cordially,
Customer Care
5 out of 5
Posted by Joshua on Jul 23, 2021
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5 out of 5
The Food was beyond bad !!!
Beautiful resort, the dining hall was
very bad food. The opinion of other resort patrons was exactly the same.
Posted by a verified traveler on Jun 29, 2021
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Comment from Hotel Management
Jun 30, 2021
by Customer Care
Dear Guest,
Thank you for giving us the opportunity to serve you at our Resort during your recent vacations.
All of your comments will be taken into consideration by our management. In fact, all of our clients’ opinions are very important to us as it is the most reliable source of information to improve our services and facilities.
We hope that you afford us the opportunity to serve you again.
Cordially,
Customer Care
4 out of 5
Okay, so lets do the negative stuff first. The room i got wasn't the one i reserved. I did a king got two queens. The food was so-so. Apparently after hurricane Dorian it damaged the water desalination plant and instead of making sure people have enough drinking water in their rooms they have it for sale at an exorbitant rate. I find this ignorant and insulting. However buy a large drinking water before you get there and have the bartenders fill it with drinking water. The front desk needs to learn how to handle more than one person at a time. The Wifi is only at the bar and snack place at the beach.
Now the positives. The rest of the hotel staff are awesome. And the drinks were great, room was clean and the AC was a refuge during the hot part of the day.
Would I recommend? Sure I mean you have to realize that its expensive on the island but the all inclusive resort helps. If I ever go back to the Caribbean I'll look at this location or one of the other Wyndham properties.
Posted by a verified traveler on Jun 4, 2021
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Comment from Hotel Management
Jun 5, 2021
by CustomerCare
Dear guest,
Thank you for publishing a review about your recent stay.
Thank you very much for taking the time and trouble to bring these points to our attention. Your insightful comments are highly appreciated. Your experience and the information you are providing will help us to continually improve our services.
Please do not forget that we will be pleased to welcome you back at Viva Wyndham Fortuna Beach.
Cordially,
Customer Care
3 out of 5
thee room was outdate .. dirty we have to change rooms and the setvice was slow and no very friendly
Posted by carolina on Aug 14, 2019
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Comment from Hotel Management
Aug 19, 2019
by Customer Care Staff
Dear Guest,
On behalf of Viva Wyndham Fortuna Beach we would like to thank you for visiting our resort during your recent vacation here.
Thank you very much for taking the time and trouble to bring these points to our attention. Your insightful comments are highly appreciated. Your experience and the information you are providing will help us to continually improve our services.
Cordially,
1 out of 5
Where do I begin, first and foremost the posted pictures are a complete and utter lie. When we arrived the room had just been "cleaned." However, that is the understatement of the year. The room itself, smelled old and musty. When I looked at the vent, intake it was caked with dust, and dirt. The vent's looked as if they hadn't been cleaned in years, which would explain the old musty smell. The door to the closet was broken, so sliding it was precarious at best, because it seemed as if it would be falling off the slider at any moment. The Kitchenette had a broken wall, because of this we did not use the kitchenette whatsoever, for fear of causing more damage and thus incurring additional costs to our trip. The bathroom was a travesty, the toilet seat was broken, the shower had a huge clump of hair stuck on the wall, and the bottom of the bathroom door was broken and had mold all along the bottom, there was peeling paint along the top of the shower and the drain was extremely slow, so while showering we would be standing in standing water.
When we ventured pool side to relax, all the cousins on the seats were in some sort of disrepair. This is somewhat understandable, it is, after all, an all inclusive resort and most people spend their time lounging poolside, however the various stains that were present on all the seat cushions were totally unacceptable. Because of these stains, my wife and I decided that lounging by the pool was totally out of the question.
Posted by a verified traveler on Jun 9, 2019
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Comment from Hotel Management
Jun 17, 2019
by Customer Care staff
Dear customer,
Please accept a sincere apology for any inconvenience that you might have experienced during your recent stay in the Viva Wyndham Fortuna We appreciate the time you dedicated to write your remarks about your vacation. Your comments will assist us in our commitment to improve in all aspects of our operations
Cordially
4 out of 5
Posted by a verified traveler on May 19, 2019
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Comment from Hotel Management
May 21, 2019
by Customer Care Staff
Dear Client,
Thank you for contacting us and having stayed at our resort.
Cordially
About the Viva Wyndham Fortuna Beach Resort - All Inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Sailing
Scuba-diving lessons
Windsurfing
Land activities
Bicycling
Fitness facilities
Paintball
Soccer
Tennis
Volleyball
Tennis rackets
Kids club
Lessons/classes/games
Aerobics
Cooking
Dancing
Water fitness
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties
Not included
Motorized water sports
Scuba-diving certification
Scuba-diving excursions
Childcare
Spa/beauty facilities and services
Activities and services offered by independent operators
Offsite tours
Transportation to offsite activities
Kayaking included
Access to onsite nightclubs included
Sailing included
Windsurfing included
Taxes included
Buffet-style meals included
A la carte dining included
Fitness facilities included
Tennis included
Water fitness classes/lessons included
Volleyball included
Soccer (football) included
Childcare not included
Scuba diving excursions not included
Scuba diving certification not included
Motorized water sports not included
All available beverages included
Bicycling included
Paintball included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Transportation to offsite activities not included
Offsite tours not included
Tennis rackets included
Aerobics classes/lessons included
Dancing classes/lessons included
Onsite entertainment and activities included
Gratuities included
Cooking classes/lessons included
Additional gratuities accepted
Kids club included
All meals included
Scuba lessons included
All non-motorized water sports included
Onsite live performances included
All land sports and fitness activities and facilities are included
Theme parties included
Property Features
Viva Wyndham Fortuna Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Viva Wyndham Fortuna Beach Resort - All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Event space at this property measures 9250 square feet (859 square meters). A children's pool, a nightclub, and a spa tub are also featured at the family-friendly Viva Wyndham Fortuna Beach Resort - All Inclusive. Self parking is free. A complete renovation of Viva Wyndham Fortuna Beach Resort - All Inclusive was completed in December 2016. This 3.5-star Freeport property is smoke free.
276 guestrooms or units
2 levels
3 buildings
4 dining venues
2 bars or lounges
9250 sq ft of conference space
859 sq m of conference space
Buffet breakfast (free)
Nightclub
Karaoke
Deli
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Beach lounge chairs
Towels for the beach
Poolside lounge chairs
Umbrellas for the pool
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Grocery service (free)
Wedding services available
Pool or billiards table
Terrace
Garden
Gift shop
Computer for guest use
Onsite shopping
Bellhop
No smoking on site
Bar on the beach
Bar by the pool
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Children's pool
Supervised childcare/activities (free)
Free WiFi
Outdoor tennis courts - 2
Children's club (free)
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Playground on site
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Viva Wyndham Fortuna Beach Resort - All Inclusive offers 276 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Freeport property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Private balcony or patio
Minibar
Flat-screen television
Cable channels
Refrigerator
Coffee maker
Shower
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Childcare in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Unique furnishings
Unique decor
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Viva La Pizza - Overlooking the garden, this restaurant specializes in pizza and serves dinner only. Reservations are required.
Junkanoo - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Viva Café - This restaurant specializes in fusion cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Bamboo - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Nearby Activities
2 outdoor tennis courts and complimentary bicycles are featured at the property. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Free bicycles on site
Golfing nearby
Parasailing nearby
Hiking/biking trails on site
Tennis lessons on site
Cave exploring/spelunking nearby
Volleyball on site
Beach volleyball on site
Archery on site
Kayaking on site
Windsurfing on site
Health or beauty spa nearby
Yoga classes/instruction on site
Horse riding nearby
Playground on site
Beach yoga on site
Fitness classes on site
Sailing on site
Basketball on site
Scuba diving on site
Swimming nearby
Spa Services
Wellness Within Day Spa has massage/treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages.
The spa is open daily.
Deep tissue massage
Swedish massage
Outdoor treatment areas
Massages on beach
Sports massage
Manicures and pedicures
Body treatments
Body wraps
Body scrubs
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Handrails in stairways
Wheelchairs available on site
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
Wheelchair-accessible concierge desk
In-room accessibility
Wheelchair-accessible registration desk
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets and service animals are not allowed at Viva Wyndham Fortuna Beach Resort - All Inclusive
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 between bookings, and can be accessed from outside the building via exterior corridors. On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Onsite COVID-19 testing (PCR) is available
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Onsite COVID-19 testing (Antigen) is available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Reservations are required for onsite COVID-19 testing
Fees
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
New Year's Eve gala dinner fee
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
In-room safe fee: USD 3 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Fortuna Beach Resort
Viva Fortuna Beach Resort
Viva Wyndham Fortuna Beach Resort All Inclusive Freeport
Viva Wyndham Fortuna Beach All Inclusive Freeport
Viva Wyndham Fortuna Beach Resort - All Inclusive Freeport
You should know
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Frequently Asked Questions
Viva Wyndham Fortuna Beach Resort - All Inclusive is 6.3 mi away from Freeport.
There are 4 onsite restaurants, offering options like pizza, garden views, and al fresco dining.
This property offers free self parking.
Viva Wyndham Fortuna Beach Resort - All Inclusive is 8.8 mi (16-min drive) away from the Grand Bahama Intl. Airport (FPO) airport, the closest popular airport to the property.
Viva Wyndham Fortuna Beach Resort - All Inclusive features an outdoor pool and a children's pool.
This property is on the beach. Don't forget your sunscreen!
Pamper yourself with a day at Wellness Within Day Spa, where you can enjoy beach massages, body treatments, and body wraps.
Viva Wyndham Fortuna Beach Resort - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.
Check-in is from 3:00 PM - midnight.
Viva Wyndham Fortuna Beach Resort - All Inclusive offers an airport shuttle.
No, there is no casino at this property, but Casino at the Radisson Grand Lucayan (13-min drive) is nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
