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SLS Baha Mar

4.5-star property
One Baha Mar Boulevard, Nassau, 1-855-201-7819
3.4 out of 5
See all 26 travelocity Reviews

"Everything in our room was broken…the phone, tv, bathroom mirror. The hotel did not care. " More

By a verified traveler on Wed 29 Dec 2021

Points Of Interest

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Hotel Description

4.5-star luxury hotel near Cable Beach, connected to the convention center

On the beach

Within 2 miles (3 km) of this Nassau hotel, you'll find Cable Beach and Lake Cunningham. Also, Saunders Beach is within 3 miles (5 km) and Haynes Oval is within 6 miles (10 km).

18-hole golf course

This luxury hotel features a golf course, a casino, and a full-service spa. Bring the family and enjoy the children's club, children's pool, and playground. Enjoy the 3 outdoor pools and perks like free WiFi.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$419* Per night/room Jul 6 - Jul 7

Room, 2 Bedrooms, Ocean View (Residence)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Signature Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Double Bed, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Bedroom, Ocean View (Residence)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

SLS Baha Mar ratings based on 26 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SLS Baha Mar

Everyone (12) Couples (8) Family (5)
5 out of 5

Posted by on Mar 10, 2022

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3 out of 5
Everything in our room was broken…the phone, tv, bathroom mirror. The hotel did not care.

Posted by on Dec 29, 2021

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Comment from Hotel Management

Dec 31, 2021 by SLS Management Team

Dear valued guest, First of all, please allow me to thank you for choosing to stay with us at SLS Baha Mar. It is disappointing to hear that we were unable to meet your expectations. Your experience is certainly not up to our standards. Your feedback is extremely valuable to us. Rest assured that your comments are taken seriously and follow-up toward corrective action is swiftly underway. Sincerely,

1 out of 5
Very expensive and somewhat friendly staff

Posted by , from Spotsylvania on Sep 21, 2021

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Comment from Hotel Management

Sep 21, 2021 by AJ

Dear Suzanne, First of all, please allow me to thank you for choosing to stay with us at SLS Baha Mar. It is disappointing to hear that we were unable to meet your expectations. Your experience is certainly not up to our standards. Your feedback is extremely valuable to us. Rest assured that your comments are taken seriously and follow-up toward corrective action is swiftly underway. Sincerely, SLS Hotel Manager

5 out of 5
Beautiful hotel!

Posted by on Sep 8, 2021

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Comment from Hotel Management

Sep 17, 2021 by AJ

Dear valued guest, Thank you for choosing to stay with us at SLS Baha Mar! We sincerely appreciate your feedback and will definitely share your positive experience with our team. We strive to make each stay a truly extraordinary experience and we take great pride in our guest service and culture. Again, thank you for your wonderful feedback and we look forward to welcoming you back to SLS Baha Mar very soon! Warmest regards, Hotel Manager

3 out of 5
The lobby and elevators of the SLS were very dirty.

Posted by on Jul 20, 2021

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Comment from Hotel Management

Aug 4, 2021 by Hotel Manager

Dear valued guest, First of all, please allow me to thank you for choosing to stay with us at SLS Baha Mar. It is disappointing to hear that we were unable to meet your expectations. Your experience is certainly not up to our standards. Your feedback is extremely valuable to us. Rest assured that your comments are taken serious and follow up toward corrective action is swiftly underway. Please feel free to contact me directly so we can personally discuss your recent stay. Sincerely, SLS Hotel Manager

1 out of 5
The worst service. Place looks nice for. The outside but over priced for the lackluster service

Posted by , from New York NY on Feb 29, 2020

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Comment from Hotel Management

Mar 2, 2020 by SLS Baha Mar

Thank you for your review. We do hope you come again.

2 out of 5
The facility is new and nice looking but our issue was with getting a room. We arrived a little early so we browsed the facility. We came back to reception at 430 pm and our room was still not ready. Check in time was suppose to be at 4pm. Didn't get into our room till 630 but there was a dozen people in the mean time that was able to get a room while we had to wait 2 hours. Food was overpriced and mediocre at best.

Posted by , from charlotte on Feb 25, 2020

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Comment from Hotel Management

Feb 28, 2020 by SLS Baha Mar

Thank you for your wonderful review. We do hope you can come again.

4 out of 5

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by Zoe

Good Afternoon Guest, Thank you for your feedback and we trust that you had an enjoyable stay with us. Hopefully, you would visit us again in the near future. Once again, thank you and we look forward to your next trip! Warm Regards, Zenovia Adderley

2 out of 5
The SLS was a St. Regis property by site but when it came to service, I felt like an an non invited in-law that crashed the party. First let me start by saying that we traveled to the Bahamas during one of the most trying times in Bahamian history and for this I did not complain about the service. So I was patient and I believe that this affected the service.Under normal circumstances I do appreciate it when a staff member makes a suggestion about a menu item or when I’m ready for the check i expect for the staff that placed my order to bring me my check and ask if I would like desert, The waiter was busy talking with other employees and so he sent someone else to bring the check. There were a few discrepancies on the bill and they had to revise it and someone else brought us a revised check fifteen minutes later and only after we started to walk away. I’m glad that the hotel had commercials with the hotel amenities because without them I would have missed out on the art work at the Current. I can’t imagine what the staff is going through and I would come back to the SLS resort but maybe not because I was never asked to.

Posted by on Sep 10, 2019

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5 out of 5
The hotel was beautifully designed and we had a wonderful stay. We already talked about how we would love to go back one day!

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 23, 2019 by Zenovia Adderley

Good Morning Guest, Thank you for staying with us and I am happy that you had a great time. We look forward to your return stay in the near future. Warm Regards, Revenue Team

About the SLS Baha Mar

Location One Baha Mar Boulevard, Nassau,

Property Features

As a guest of SLS Baha Mar, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There are 4 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. A casino, a children's pool, and a nightclub are also featured at the luxury SLS Baha Mar. You'll have access to the outdoor pool at a partner property. Parking is available for a fee. This 4.5-star Nassau hotel is smoke free.

  • 1 building
  • 299 guestrooms or units
  • 19 levels
  • 4 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 2014
  • Casino
  • Nightclub
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

SLS Baha Mar offers 299 air-conditioned accommodations with tablet computers and iPod docking stations. Rooms open to balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 48-inch flat-screen televisions come with premium satellite channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Nassau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony or patio
  • Pillowtop beds
  • Minibar
  • Tablet
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Cleo - This beachfront restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Monkey Bar - Overlooking the ocean and pool, this cocktail bar specializes in Mediterranean cuisine and serves breakfast, lunch, and light fare. Open daily.

Bungalow Pool Bar & Grill - This poolside cocktail bar specializes in American cuisine and serves lunch and light fare. Open daily.

Carna - This steakhouse serves dinner only. Reservations are required. Open daily.

Katsuya - This restaurant serves dinner only. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Scuba diving on site
  • Kayaking on site
  • Golf lessons on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, ESPA. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property offers onsite health screenings for COVID-19 at no charge.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 200.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 55 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Reservations are required for onsite COVID-19 testing
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per night
  • Resort fee: USD 91.83 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Internet access
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 32.00 and USD 76.00 for adults, USD 32.00 and USD 76.00 for children (approximately)
  • Self parking fee: USD 19.00 per day
  • Valet parking fee: USD 19.00 per day (in/out privileges)
  • Pet fee: USD 200.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SLS Baha Mar Hotel Nassau
  • SLS Baha Mar Hotel
  • SLS Baha Mar Nassau
  • SLS Baha Mar
  • SLS at Baha Mar
  • SLS Baha Mar Hotel
  • SLS Baha Mar Nassau
  • SLS Baha Mar Hotel Nassau

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.