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"The front desk staff were not as helpful and friendly as I am used to as I travel. " More

By a verified traveler on Sat 28 Dec 2019

Hotel Description

3.5-star hotel near Fairleigh Dickinson University

Near the airport

Within 6 miles (10 km) of this hotel, you'll find Riverside Square Mall and Fairleigh Dickinson University. MetLife Stadium and Saddle River County Park are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 14 conference rooms, business center, and free train station pick-up. Enjoy free perks like free self parking and an area shuttle.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 355 guestrooms also offer MP3 docks and LCD TVs with cable channels. Other amenities include WiFi, coffee/tea makers, and hair dryers.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$102* Per night/room Oct 30 - Oct 31

Room, 2 Double Beds, City View (NYC Skyline)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Hasbrouck Heights/Meadowlands ratings based on 14 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hilton Hasbrouck Heights/Meadowlands

Everyone (8) Couples (2) Business (1) Family (5)
4 out of 5

Posted by on Feb 5, 2020

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Comment from Hotel Management

Feb 6, 2020 by Oscar Perez - Front Office Manager

Thank you for taking your time to review the Hilton Hasbrouck Heights. I am glad to hear you enjoyed your stay with us! If there is anything that you would like to share that could help us improve our services, your comments would be greatly appreciated.

3 out of 5
The front desk staff were not as helpful and friendly as I am used to as I travel.

Posted by on Dec 28, 2019

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Comment from Hotel Management

Jan 8, 2020 by Oscar Perez - Front Office Manager

Thank you for taking your time to review the Hilton Hasbrouck Heights. We see that not everything went right during your stay. I would like to sincerely apologize for falling short of your expectations and to take this moment and make it right. If there is anything that you would like to share that could help us improve our services, please do not hesitate to reach out to us. Your comments would be greatly appreciated and will be used to improve our customer satisfaction.

1 out of 5
The hotel charged me twice. The staff is unprofessional and rude.

Posted by on Oct 25, 2019

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1 out of 5
Nothing! Bad room the bathroom was out dated staff were not friendly

Posted by on Aug 8, 2019

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Comment from Hotel Management

Aug 17, 2019 by Thank you for taking your time to review the Hilto

Thank you for taking your time to review the Hilton Hasbrouck Heights. I am so sorry you found the condition of our rooms not to your liking. I am excited to inform you that we plan to begin remodeling all our guest rooms later this summer and the changes are AMAZING!!! We hope that you chose to stay with us again in our soon to be updated rooms so that we can have a chance to make it right! If there is anything that you would like to share that could help us improve our services your comments would be greatly appreciated.

2 out of 5
The hotel is convenient but that's about it. It is old and worn and very little in amenities. We stayed 4 nights and housekeeping came once and that's probably because I called and complained. There was no apology no "let's make it right" which they advertise throughout the hotel. Room was dusty, dirty and worn. Visiting my granddaughters 1st birthday, and sat her on the floor, but then noticed nail clippings, not good what if she put one in her mouth. Lacks customer service as an example -- if you book through a 3rd part like Travelocity, you don't get a receipt but you don't get an explanation either -- you have to ask may I have a receipt and then they explain. The hotel business is pure service, regardless of the status (1 star or 5 star) its all about the service, which this hotel lacks.

Posted by on Jun 26, 2019

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Comment from Hotel Management

Aug 2, 2019 by Oscar Perez Front Office Manager

Thank you for taking your time to review the Hilton Hasbrouck Heights. I am so sorry you found the condition of our rooms not to your liking. I am excited to inform you that we plan to begin remodeling all our guest rooms later this summer and the changes are AMAZING!!! We hope that you chose to stay with us again in our soon to be updated rooms so that we can have a chance to make it right! If there is anything that you would like to share that could help us improve our services your comments would be greatly appreciated.

5 out of 5
It was a nice stay. But I dialed 0 to ask for a blanket and the answer was sure we will get you one, and no blanket delivered. Thanks Room 308

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by Oscar Perez - Front Office Manager

Thank your for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front housekeeping team. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally.

4 out of 5
Wish we would have had a small kitchen but other than that we enjoyed our stay....For the size of the rim actually thought there would be a small kitchen but I guess I didn't understand it properly......

Posted by on Apr 30, 2019

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Comment from Hotel Management

May 14, 2019 by Erica

Thank you for taking the time to review our property. We value your feedback and look forward to welcoming you to our property again in the near future !

5 out of 5

Posted by on Mar 20, 2019

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Comment from Hotel Management

May 14, 2019 by Erica

Thank you for taking the time to review our property. We value your feedback and look forward to welcoming you to our property again in the near future !

1 out of 5
The hotel seems to be ran down. The toilet ran all night and was very loud. Was lied too about military discounts and also not informed the shuttle bus hours. Waited in the rain for an hour for the shuttle bus to pick me up after calling twice and was told they are leaving now every time

Posted by on Jan 6, 2019

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Comment from Hotel Management

Jan 7, 2019 by Erica

Thank you for taking the time to review our property. We are truly sorry for all of the inconveniences you've experienced regarding the discounts and the shuttle, as this is not the norm . We value your feedback and will use this information as a training tool for our team. We appreciate your candid response and hope you provide us the opportunity to welcome you back in the near future.

2 out of 5
The pillows in the room smelled like moldy wet towels. The toilet flushes loudly and sometimes it took three times to flush. Also, the toilet was low to the ground so not handicap friendly. The shower leaked and did not drain properly. The whole hotel is very outdated. Also there needs to be liquid soap for washing hands, not bar soap. Also the ice machine was broken the whole time we were there.

Posted by , from DENVER on Sep 25, 2018

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Comment from Hotel Management

Nov 8, 2018 by Erica M

Thank you for taking the time to review our property. We value your feedback and will use this information as a training tool for our team. We appreciate your candid response and hope you provide us the opportunity to welcome you back in the near future.

About the Hilton Hasbrouck Heights/Meadowlands

Location 650 Terrace Ave, Hasbrouck Heights, NJ 07604

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 23000 square feet (2137 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hilton Hasbrouck Heights/Meadowlands. An area shuttle within 3.0 miles, a train station pick-up service, and a train station drop-off service are free. Free self parking is available. This 3.5-star Hasbrouck Heights hotel is smoke free.

  • 355 guestrooms or units
  • 11 levels
  • 23000 sq ft of conference space
  • 2137 sq m of conference space
  • Built in 1974
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Liberty Intl. Airport (EWR) (28.6 km / 17.8 mi)
  • Train station: Hackensack Essex Street Station (1.5 km / 0.9 mi)
  • Property shuttles: Free area shuttle within 3.0 miles and train station pick-up
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hilton Hasbrouck Heights/Meadowlands offers 355 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.

Hilton Hasbrouck Heights/Meadowlands has a restaurant serving breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 22 for adults, USD 10 and USD 15 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hasbrouck Heights/Meadowlands
  • Hilton Hasbrouck
  • Hilton Hasbrouck Heights/Meadowlands
  • Hilton Heights/Meadowlands
  • Hilton Heights/Meadowlands Hotel Hasbrouck
  • Hasbrouck Heights Hilton
  • Hilton Hasbrouck Heights Hotel Hasbrouck Heights
  • Hilton Hotel Hasbrouck Heights
  • Hilton Heights/Meadowlands Hotel
  • Hilton Hasbrouck Heights/Meadowlands Hotel
  • Hilton Hasbrouck Heights/Meadowlands Hotel
  • Hilton Hasbrouck Heights/Meadowlands Hasbrouck Heights
  • Hilton Hasbrouck Heights/Meadowlands Hotel Hasbrouck Heights

You should know

  • Hilton Hasbrouck Heights/Meadowlands offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.