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Hawthorn Suites By Wyndham Dearborn/Detroit, MI

3-star property
5777 Southfield Freeway, Detroit, MI 1-855-201-7819

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2.9 out of 5
See all 13 Travelocity Reviews

"Easy location to get to...right off highway. Store and food..very close. Perfect spot to stay for any Detroit vacation. " More

By a verified traveler on Sun 23 Feb 2020

Points Of Interest

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Hotel Description

3-star guestrooms with kitchens

In shopping district

Within 2 miles (3 km) of this Detroit hotel, you'll find Henry Ford Community College and Fairlane Town Center. University of Michigan Dearborn and Ford World Headquarters are also within 2 miles (3 km).

Business services

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, kitchens

The 128 individually furnished guestrooms offer free WiFi and sofa beds. Other amenities include kitchens, washers/dryers, and TVs with satellite channels.

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$119* Per night/room Sep 26 - Sep 27

Studio Suite, Multiple Beds, Non Smoking (Loft)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Penthouse, Multiple Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 5 Max

Hawthorn Suites By Wyndham Dearborn/Detroit, MI ratings based on 13 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hawthorn Suites By Wyndham Dearborn/Detroit, MI

Everyone (7) Couples (1)
5 out of 5
Easy location to get to...right off highway. Store and food..very close. Perfect spot to stay for any Detroit vacation.

Posted by , from Muskegon, Mi on Feb 23, 2020

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2 out of 5

Posted by on Sep 23, 2019

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2 out of 5
They room wasn’t clean the furniture was broke, the floor was dirty

Posted by , from Hawthorn in Dearborn on Sep 16, 2018

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2 out of 5

Photos of Property LIE!

Pros: Rooms are spacious. Upstairs bedroom had its own bathroom.
Cons: What can be improved is that this property be advertised the way it looks now. Prices for rooms are too high for this mess.
Location: We were there for the Volleyball Tournament being held at Cobo Center. So this place was not a convenient place for us to stay.
I don't know where the photos to advertise this hotel came from. But photos are NOT from this hotel in Dearborn. The Lobby is under construction. And it is a mess! There is no HOT breakfast. Breakfast is upstairs in the conference room. The first day I got there, it was closing at 9. I got some donuts off of the tray they used to remove the food. The next day I went at 8:15. There was no coffee! The containers that held the donuts were smudged with fingerprints looking like they had never been cleaned since they were purchased. Photo of the swimming pool looks accurate except for all of the weeds growing up between the cracks. Not sure it was open. While the landscaping is beautiful, the whole place is very out dated. Rooms open to the outside. Second story rooms have stairs leading to the room. Then there are stairs in the rooms leading to the second bedroom. More LIES - We didn't get daily housekeeping. Had to get our own fresh towels from the lobby. There is no convenience store on site. TV worked after setting it up every time it was turned on. Our first room - No air conditioning and smelled like someone had been smoking marijuana in there. One smoke detector was covered with a plastic bag and there were three removed from the wall and hidden behind the TV. We moved to a second room - Air conditioning worked! In both rooms the furniture, decorations, and carpet looked like from the 80's. And never had been cleaned since then.

Posted by on Jun 29, 2018

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4 out of 5
The room was nice with a full kitchen. It was nice to have a dinning room table to sit at. The pool was good size, but unfortunately had hair (weave ?) floating in it. Very close to the Lions training facility and was a breeze to drop off my son for football camp.

Posted by on Apr 2, 2018

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1 out of 5

BIG MISTAKE. NEVER AGAIN.

Pros: The best thing about this hotel was WHEN WE CHECKED OUT!
Cons: CLEAN THE PLACE. SHAMPOO THE CARPET. CLEAN THE CEILING FANS. CLEAN BEHIND AND UNDER FURNISHINGS TO KEEP THE DIRTY, DUSTY ODOR DOWN.
Location: Doing anything AWAY from this property is a plus!
Was told by the Travelocity Phone Agent that this was a very nice "upscale" property. The walk ways to the rooms were FILTHY. Cigarette butts every where. There was trash on the walk ways and stairs. The hotel looks like they make LITTLE TO NO EFFORT to keep exterior areas of the property inviting. The room were DATED, MUSTY AND DUSTY. It looked like the ceiling fan hadn't been cleaned in 3 or 4 years. The blades were coated with black dust and one of them were even broken! The carpet was stained, dirty and smelled like dirt. It probably has never been cleaned. The area under the beds, behind the furnishings had paper, bottle caps, dirt and dust to the point where they looked grey. THEY NEVER CLEAN UNDER AND BEHIND THE FURNISHINGS and you can SMELL THAT. Didn't even think of sitting on the couch or chairs that were ALL STAINED with who knows what!!! The down stairs tv turned on with the remore but the channels had to be changed BY HAND ON THE SET. The upstairs tv HAD NO REMOTE, WOULD NOT COME ON, and we asked for a remote for TWO DAYS and never got one!!! If they would just CLEAN THE PLACE it would be ok! Apparently hotels in Detroit were sold out during our stay else we would have checked out after the 1st night and went somewhere else to stay.

Posted by on Sep 20, 2017

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4 out of 5

Was great enjoyed myself

The tvs did not work 1st day and i got double billed for the room but it was taken care of im still seeking compensation

Posted by , from MI on Jun 28, 2017

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1 out of 5

Very unfriendly staff

I have never been treated so badly by a supposed to be"UP SCALE" hotel. On my first night, I was in a beautiful room...then the guy above me flooded his bathroom. We were subsequently moved to a handicapped room next to a huge tower "cell" very loud. The manager never showed up the whole weekend. The desk clerks were very rude and didn't even apologize for the inconvenience. This was my first wedding anniversary. I'm very disappointed.

Posted by on Jun 5, 2017

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2 out of 5

Room

Rooms need a facelift and need some work. Seems to be an older Hotel...

Posted by , from Freeport, IL on Oct 7, 2013

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1 out of 5

My wife and kids wouldn't get out of the car.

I would not recommend this hotel to anyone. We were attracted to the price and location, but that was a mistake. This is an extended stay hotel and the rooms open to the outside. We arrived late on a Sunday evening and were surprised to see people loitering about in the parking lot after 11:00pm and we did not feel safe. The check-in staff were polite and accommodating in canceling our online reservation, but this is not a three-star environment as advertised. Our first clue should have been the sign at the front desk offering individual tampons for fifty cents. Needless to say, we did not stay.

Posted by , from South Bend, IN on Aug 21, 2013

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About the Hawthorn Suites By Wyndham Dearborn/Detroit, MI

Location 5777 Southfield Freeway, Detroit, MI 48228

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hawthorn Suites By Wyndham Dearborn/Detroit, MI offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A free manager's reception is offered on select days. Event space at this hotel measures 240 square feet (22 square meters). The business-friendly Hawthorn Suites By Wyndham Dearborn/Detroit, MI also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free. This 3-star Detroit hotel is smoke free.

  • 128 guestrooms or units
  • 2 levels
  • 240 sq ft of conference space
  • 22 sq m of conference space
  • Built in 1990
  • Manager's reception (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Dearborn Station (5.4 km / 3.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hawthorn Suites By Wyndham Dearborn/Detroit, MI offers 128 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary newspapers. These individually furnished accommodations have separate sitting areas and include sofa beds. Televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

The hotel hosts a free manager's reception on select days.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hawthorn Suites Wyndham Aparthotel
  • Hawthorn Suites Wyndham Aparthotel Detroit MI Dearborn
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You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10 AM to 9 PM.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.