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"I liked the sliding doors in our rooms which led us right outside, great price, fast and easy check-in def wasn't 5 star but it was above expectations ... " More

By a verified traveler on Wed 16 Oct 2019

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Hotel Description

Family-friendly stay with free breakfast in Madison Heights

In Madison Heights

Within 3 miles (5 km) of this Madison Heights hotel, you'll find DMC Surgery Hospital and Red Oaks Waterpark. Royal Oak Music Theatre and Somerset Collection are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's express check-out and multilingual staff can provide around-the-clock assistance.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 84 guestrooms also offer free WiFi and TVs with cable channels. Hair dryers and desks are also available. Change of towels is available on request.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Days Inn & Suites by Wyndham Madison Heights MI ratings based on 21 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Days Inn & Suites by Wyndham Madison Heights MI

Everyone (11) Couples (4) Family (3)
1 out of 5
Do not stay here. The room and bathroom was filthy. The only two towels in the room were dark stained. We asked for more but those were tatty and stained as well. Asked for an extra blanket and was given an old blanket with cigarette burns in it. Dark cobwebs hanging in the corners of the room. The upolstered chair in the room had visible grime on the arms and sides. Exposed lightbulbs and wiring in the bathroom. The exterior door near our room door didn't latch properly and was left open. Anyone could walk in and out. Don't stay here. There are other choices. The desk clerk was nice and did give me the extra towels and blanket.

Posted by on Oct 7, 2021

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Comment from Hotel Management

Oct 8, 2021 by Manager

I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

2 out of 5
You get what you pay for. Reception was fine and shower water pressure was great…after that….

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 17, 2021 by Manager

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

1 out of 5
This hotel is old dirty and outdated. I had a jacuzzi tub suite, the caulk around the tub was cracked and dry rotted. Both ac units had a disgusting amount of dust and mold built up on them. The sink was missing the drain and clogged up, when it filled up with water black specks floated up to the top. The caulk in the bathroom shower was old and moldy. The handle to the room was broken. The carpet was stained and sticky. Carpet was so old that the staples were poking through at spots. The pullout bed had to be from the late 90’s. It was stained up and when you sat in it up you kinda sank down in it. By the looks of it my mama didn’t even unfold the bed because she was scared to see how it looked. She just slept on it as a couch. They didn’t even have spare bedding, I had to get my blanket out of my car emergency kit to use. One of the lamps had a big burn hole in it like the bulb had got too hot and melted the shade. I’m sure there is more that I am forgetting but I’m mad I even spent 112$ for this janky room. It was room number 201. I highly recommend taking this hotel off Travelocity because it makes me not want to even use your site anymore. This was the most ghetto hotel I ever stayed at. And by the way they do not have the pool open or breakfast either. That’s actually probably a good thing due to their poor cleaning and maintenance.

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jun 7, 2021 by Manager

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.

1 out of 5
This place is a dump to say the least. It wreaked of weed the second you walk in. We barley got checked in because their computer system wouldn't work. I will say the rooms were mostly clean. The bathroom was in rough shape but clean. If you can look past the condition of the public areas in this hotel and are just looking for a place to sleep then this place might not be that bad. Just be aware, the pictures are very deceiving!

Posted by on Apr 26, 2021

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Comment from Hotel Management

Apr 28, 2021 by Manager

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

5 out of 5

Posted by on Dec 18, 2020

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Comment from Hotel Management

Dec 18, 2020 by Manager

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

1 out of 5
It was not clean the windows locks were broken. We actually felt uncomfortable we checked out an hour after getting there

Posted by on Sep 10, 2020

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Comment from Hotel Management

Sep 12, 2020 by Manager

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience. Thank you so much for taking the time to share this review and for contacting us to give us the opportunity to address this situation.

1 out of 5
Dirty room, roaches , No tissue the room was not clean at all.Will never stay here again.

Posted by , from Clinton Twp on May 24, 2020

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Comment from Hotel Management

May 29, 2020 by Manager

Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. Any issue related to pest alerts is quickly addressed through professional treatment. I am sorry for your experience, and we appreciate your feedback. We hope to earn your business once again and to provide you with a superior experience.

2 out of 5
If I were cheating on my spouse, it would have been the perfect sleazy hotel, however, as a place to have a birthday party not so much.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Manager

Thank you for taking the time to write this review and share your experience. It is disheartenig to hear that we were not able to surpass you expectation of the accomodations that you've expect from us. We hope to hear more from you for us to know where we need to improve more. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. I do hope you'll return and let us show you a far better experience.

4 out of 5
I liked the sliding doors in our rooms which led us right outside, great price, fast and easy check-in def wasn't 5 star but it was above expectations for price.

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 16, 2019 by Manager

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our price. Guest comments such as yours help us to continuously improve. Thank you for your business.

5 out of 5

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 21, 2019 by Manager

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

About the Days Inn & Suites by Wyndham Madison Heights MI

Location 1331 W 14 Mile Road, Madison Heights, MI 48071-1056

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the family-friendly Days Inn & Suites by Wyndham Madison Heights MI. Free self parking is available. Smoking is allowed in designated areas at this Madison Heights hotel.

  • 1 building
  • 84 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Royal Oak Station (6.5 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Days Inn & Suites by Wyndham Madison Heights MI offers 84 accommodations with hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels and pay movies. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Hotel Madison Heights MI
  • Days Inn Madison Heights MI
  • Days Inn Madison Heights MI Hotel
  • Days Inn & Suites by Wyndham Madison Heights MI Hotel
  • Days Inn & Suites by Wyndham Madison Heights MI Madison Heights

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.