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 Detroit • 1 Room
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Sheraton Detroit Novi Hotel

3.5-star property
21111 Haggerty Rd, Novi, MI 1-855-201-7819
3.7 out of 5
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See all 22 travelocity Reviews

"Staff was courteous and informative. Room was very clean. A great place to stay at. " More

By a verified traveler on Wed 25 Dec 2019

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Hotel Description

Enjoy the indoor pool at this 3.5-star Novi hotel

In suburbs

You'll find Ascension Providence Hospital Health Center at 7 Mile and Farmington Hills Ice Arena within 3 miles (5 km) of this hotel. Also, Laurel Park Place is within 3 miles (5 km) and St. Joe's Medical Group is within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 16 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$123* Per night/room Oct 9 - Oct 10

Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Detroit Novi Hotel ratings based on 22 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Detroit Novi Hotel

Everyone (16) Couples (2) Family (5)
2 out of 5

Posted by on Oct 26, 2021

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3 out of 5

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 23, 2021 by Blake

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Aug 6, 2020

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Comment from Hotel Management

Aug 6, 2020 by Blake

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Staff was courteous and informative. Room was very clean. A great place to stay at.

Posted by on Dec 25, 2019

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Comment from Hotel Management

Dec 30, 2019 by Blake

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Concierges microwave & coffee machine were not functioning properly; staff member brought decaf coffee & kept saying she getting a regular pot of coffee but after over an hour it never arrived. Food was very salty. Ample supply of bottled water & other beverages& treats.

Posted by on Sep 27, 2019

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Comment from Hotel Management

Sep 27, 2019 by Blake

Thank you for taking the time to let us know about your most recent stay. We do apologize about the difficulties you experienced while staying with us.

4 out of 5
Desk staff was great!! Hotel is very nice and modern. Would stay there again.

Posted by on Aug 27, 2019

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2 out of 5
Came into a room and had stains all over the bed Under construction had a makeshift restaurant service was extremely slow Pool was so cold the children wouldn’t go in it

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by Blake

Thank you for taking the time to let us know about your most resent stay. Here at the Sheraton we strive to provide a high level of customer service. It's clear that we didn't meet your expectations and for that we are truly sorry.

4 out of 5

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 29, 2019 by Blake

Thank you for taking the time to let us know how we are doing.

2 out of 5
house keeping /everyday in the evening we have tell them towels

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 28, 2019 by Blake

We do apologize about the inconvenience you experienced with regards to housekeeping. Steps have been taken to prevent issues like this in the future. Thank you for your time and comments and thank you for your recent stay.

5 out of 5
The staff was very friendly welcoming. The hotel was under construction and they made sure our stay was comfortable. I would definitely would recommend this hotel for your next stay

Posted by on Apr 3, 2019

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Comment from Hotel Management

Apr 3, 2019 by Elshawn M-Operations Manager

Thank you for sharing such a wonderful review about your experience. We truly appreciate your patience with us as we undergo our hotel remodel and look forward to the complete reveal later this year.

About the Sheraton Detroit Novi Hotel

Location 21111 Haggerty Rd, Novi, MI 48375

Property Features

Sheraton Detroit Novi Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 8800 square feet (818 square meters) and includes conference space. The business-friendly Sheraton Detroit Novi Hotel also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3.5-star Novi hotel is smoke free.

  • 238 guestrooms or units
  • 7 levels
  • 8800 sq ft of conference space
  • 818 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Sheraton Detroit Novi Hotel offers 238 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM.

NoVI Craft House - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 16.95 for adults and USD 7.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Detroit Novi
  • Detroit Novi Sheraton
  • Detroit Sheraton Novi
  • Novi Detroit
  • Novi Sheraton
  • Sheraton Detroit Hotel
  • Sheraton Detroit Hotel Novi
  • Sheraton Detroit Novi Hotel Northville
  • Sheraton Novi
  • Sheraton Novi Detroit
  • Sheraton Detroit Novi Hotel Novi
  • Sheraton Detroit Novi Hotel
  • Sheraton Detroit Novi Northville
  • Sheraton troit Novi ville
  • Sheraton Detroit Novi
  • Sheraton Detroit Novi Hotel Novi
  • Sheraton Detroit Novi Hotel Hotel
  • Sheraton Detroit Novi Hotel Hotel Novi

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.