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"Nice and clean and comfortable. That's all I need to say. " More

By a verified traveler on Sat 13 Apr 2019

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Hotel Description

4-star hotel near Twelve Oaks Mall

In shopping district

You'll find Twelve Oaks Mall and West Oaks within 2 miles (3 km) of this hotel. Suburban Collection Showplace and Novi Ice Arena are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking and a free area shuttle.

One Queen Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$110* Per night/room Aug 1 - Aug 2

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Detroit - Novi ratings based on 22 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Detroit - Novi

Everyone (7) Couples (1)
4 out of 5
Warm cookie

Posted by on May 25, 2022

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5 out of 5
I loved everything!

Posted by on Mar 19, 2022

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4 out of 5
Nice and clean and comfortable. That's all I need to say.

Posted by on Apr 13, 2019

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Comment from Hotel Management

Apr 15, 2019 by Jeremy Sheldon - General Manager

I am glad to hear you enjoyed your stay. Please visit again soon!

5 out of 5

Posted by on Jan 5, 2019

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Comment from Hotel Management

Jan 7, 2019 by Jeremy - General Manager

Thank you so much for the perfect rating! Please come see us again soon!!

4 out of 5

Nice place to stay!

Nice place convenient for our needs. Clean and comfortable bed.

Posted by , from chicago il on Jul 19, 2016

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5 out of 5

Nice Hotel Close to Twelve Oaks Mall!

Pros: Location, cleanliness
Cons: Warn customers that the cookies you give out contain nuts, locks on outside entrance doors do not work (anyone can get in hotel even at night).
Location: Lots of stores and restaurants, mall is only about 5 minutes away, very close to 96!
We were in town for just a night (my 4 year old daughter and myself). The hotel was very nice and clean. They are currently doing some renovations so be concious of that. I thought the rooms/facilities were perfect for the price we paid.

Posted by , from Grand Rapids, MI on Jun 20, 2016

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4 out of 5

Nice stay

Well we had nice time alot people for hockey program.. Lots of shopping, breakfast ok not really worth 12 a person.. Housekeeper never brought the toothpaste the offer.. All in all would stay again

Posted by on Apr 25, 2016

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4 out of 5

.

Cons: No free Internet
At the end of a day I want to relax, watch some tv and sleep. I was unable to do that. The TV remote did not work. This might sound silly but at the end of the day laying in bed channel surfing is relaxing. We replaced it 3 times then the TV only to find this is how ALL rooms operate - with BAD remotes. I heard other guest complaining of the same issue. Not relaxing :(

Posted by on Jan 9, 2013

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2 out of 5

Poor service in dining room & room not cleaned.

Pros: Close restaurants
Cons: too few employees to get job done
We had two rooms for two nights. The rooms were nice and comfortable, but one of our rooms was never cleaned after the first night. We had breakfast at the buffet, but the service was poor with only one server who had to keep leaving to find the omelet chef. I had to find my own cream for the coffee out in the hallway.

Posted by , from Chicago, IL, USA on Jun 28, 2012

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5 out of 5

clean, with lots of amenities

Pros: Close restaurants, Quiet, close shopping
Cons: No free Internet
most of the staff were extremely friendly, the place was very nicely furnished and cleanly. There was the usual full amenities, nice hot tub, pool, gym pass, coffee and tea, bar and small dining area. Quiet too. Would definitely stay again.

Posted by , from Lansing, MI, USA on Feb 24, 2012

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About the DoubleTree by Hilton Detroit - Novi

Location 42100 Crescent Blvd, Novi, MI 48375

Property Features

DoubleTree by Hilton Detroit - Novi offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 2700 square feet (251 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Detroit - Novi also features a vending machine, a garden, and coffee/tea in a common area. An area shuttle within 5 miles and a shopping center shuttle are free. Free self parking is available. This 4-star Novi hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 2 levels
  • 2700 sq ft of conference space
  • 251 sq m of conference space
  • Built in 1988
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 5 miles and shopping center shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Detroit - Novi offers 148 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Tayo Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Detroit Novi
  • DoubleTree Hilton Detroit Novi
  • DoubleTree Novi
  • DoubleTree Novi Detroit
  • Novi DoubleTree
  • DoubleTree Hilton Detroit Novi Hotel
  • Doubletree Hotel Detroit Novi
  • DoubleTree by Hilton Detroit - Novi Novi
  • DoubleTree by Hilton Detroit - Novi Hotel
  • DoubleTree by Hilton Detroit - Novi Hotel Novi

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.