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"Close parking to building. Comfortable bed. Very polite staff. " More

By a verified traveler on Wed 02 Dec 2020

Hotel Description

Hotel near Suburban Collection Showplace, connected to a shopping center in Wixom

In shopping district

You'll find Providence - Park Hospital and Ascension Providence Hospital within 2 miles (3 km) of this hotel. Suburban Collection Showplace and Paradise Park are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, microwaves

Featuring conveniences like sitting areas and microwaves, the 92 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free long-distance calls.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$79* Per night/room May 19 - May 20

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Suites Wixom ratings based on 14 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Suites Wixom

Everyone (4) Family (2)
4 out of 5
Close parking to building. Comfortable bed. Very polite staff.

Posted by , from Novi on Dec 2, 2020

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Comment from Hotel Management

Dec 2, 2020 by Manager

We appreciate your rating of our hotel and the feedback you have shared pertaining to our staff as well as our bed. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

4 out of 5
nice room. room was clean should upgrade mattress

Posted by , from Pontiac, MI on Jul 23, 2020

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Comment from Hotel Management

Jul 23, 2020 by Manager

It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our room and also our mattress. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

3 out of 5
overall it's a nice place to stay in a good location for daughters live close by but really the bed wasn't too comfortable but other than that it's fine

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by Hr

Thank you for your feedback.

1 out of 5
My room was filthy. The bathtub and the toilet were still dirty. Hair in the tub

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 19, 2019 by hr

I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

4 out of 5

Posted by on Dec 15, 2018

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Comment from Hotel Management

Dec 28, 2018 by Comfort Suites, Wixom

Hello, Thank you for staying with us. We appreciate your feedback. Best Wishes, Comfort Suites, Wixom

3 out of 5

Close to daughter

Pros: The staff was very helpful . Elevator was not working so we were given a room on firing floor.
Cons: Needs a good cleaning
Room could have been cleaner. Mold in bathtub, glass on floor..

Posted by on Dec 27, 2017

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Comment from Hotel Management

Dec 30, 2017 by Ashwini

Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Regards, Ashwini Borase Sales Manager Comfort Suites, Wixom

5 out of 5

Excellent staff

Pros: It was close to my family and I felt very comfortable.
Everyone I came in contact with (staff and guests) were very friendly. I was traveling alone but met so many nice people, I didn't feel like I was alone. I will definitely stay there again next time I visit my family.

Posted by on Jun 22, 2016

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2 out of 5

Regular standards missing.

Pros: Near to Suburban Showplace Novi. It is on the low traffic side of the showplace.
Cons: The complete room service.
No room cleaning, if you do not ask for it explicitly every day. One day no coffee pads are refilled, next day shampoo is not refilled....

Posted by , from Germany on Oct 23, 2015

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Comment from Hotel Management

Mar 4, 2016 by Guest Relations Manager

Dear Bernhard, I regret to learn that you were not impressed with us during your stay. Thank you for letting us know, your feedback will be called to the attention of our housekeeping to ensure this issue is rectified. Thank you for staying here with us, we hope to see you again.

5 out of 5

Loved this Hotel

Pros: Free breakfast, Close restaurants
Rooms were perfect, jacuzzi tub was wonderful, bed comfortable, Jerry the sales manager is wonderful to work with. Had a wonderful 50th Birthday party there. Perfect in everyway!! A whirlpool tub with the pool would be nice but other than that no complaints.

Posted by on May 7, 2012

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4 out of 5

Has room when you need it

Pros: Free breakfast, Close restaurants, Quiet
Found this hotel which had room without a reservation. They had multiple of rooms available, along with the option of having 1 or 2 beds, even if I was traveling alone. The room that I chose was clean, but needed some attention in the paint and wall paper department. The bathroom had ceiling paint on the wall paper, primarily around the border by the ceiling itself. The common area needed another coat or two of ceiling paint, but no paint was found on the wall paper there. The king bed was very comfortable. The free breakfast area may need a little attention on the decorating & storage department too. Part of the breakfast was served in the main seating area while the other part was in another room. The seating area looked like it could be used for business meetings and/or other events, since they haven't put away some things into storage yet. I did not stay for breakfast, but did take some muffins for the road, which were quite good. Lots of items for hot and cold style of breakfast

Posted by on Apr 4, 2012

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About the Comfort Suites Wixom

Location 28049 S Wixom Rd, Wixom, MI 48393

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites Wixom offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Comfort Suites Wixom also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Wixom hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Detroit Metropolitan Wayne County Airport (DTW) (47.8 km / 29.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Wixom offers 92 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Wixom hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

A hosted evening meal is available for a surcharge on Tuesday, Wednesday, and Thursday.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Comfort Suites Hotel Wixom
  • Comfort Suites Wixom
  • Comfort Suites Wixom Hotel Wixom
  • Comfort Suites Wixom Hotel
  • Wixom Comfort Suites
  • Comfort Suites Wixom Hotel
  • Comfort Suites Wixom Wixom
  • Comfort Suites Wixom Hotel Wixom

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.