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4.2 out of 5

"Very clean & well maintained! " More

By a verified traveler on Mon 25 Oct 2021

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Hotel Description

3-star hotel near Suburban Collection Showplace

In shopping district

You'll find Twelve Oaks Mall and Suburban Collection Showplace within 3 miles (5 km) of this Novi hotel. Lucky Strike Novi and Twelve Mile Crossing at Fountain Walk are also within half a mile (1 km).

Business services

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, LED TVs

The 148 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. LED TVs come with satellite channels, and other amenities include refrigerators and microwaves.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$91* Per night/room Jan 27 - Jan 28

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hilton Garden Inn Detroit/Novi ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Detroit/Novi

Everyone (8) Couples (4) Family (7)
4 out of 5
Very clean & well maintained!

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 27, 2021 by Thank you

Thank you so much for your feedback and we hope to host you again!

5 out of 5

Posted by on Oct 3, 2021

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4 out of 5

Posted by on Jul 26, 2021

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3 out of 5
Decent. No wow factor. Room was fairly cleaned. Close to restaurants and shopping.

Posted by on Jun 15, 2021

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Comment from Hotel Management

Jun 16, 2021 by Silviya

Thank you so much for your review. Hope next time you stay with us, we can wow you. Hope you have a wonderful day!

5 out of 5

Posted by on Jul 11, 2020

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Comment from Hotel Management

Aug 6, 2020 by Silviya

Thank you for taking the time to review our property.

5 out of 5
Everything was clean, linen smelled fresh and front desk was very courteous. Will come here again

Posted by on Jan 23, 2020

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Comment from Hotel Management

Jan 24, 2020 by manager

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

5 out of 5
The entire staff we met were very friendly and courteous.

Posted by on Dec 25, 2019

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Comment from Hotel Management

Dec 26, 2019 by manager

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

5 out of 5
The location was difficult to find. It was behind a shopping center and for a country boy the traffic was terrible.

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 27, 2019 by manager

Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.

5 out of 5
Nothing unique, was very clean, and tidy,nice staff

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by manager

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

4 out of 5

Posted by on Feb 25, 2019

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About the Hilton Garden Inn Detroit/Novi

Location 27355 Cabaret Drive, Novi, MI 48377

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to December 31 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

  • Bar/lounge
  • Fitness facility
  • Restaurant

The following facilities are closed on Sunday and Saturday:

  • Fitness facility
  • Restaurant
  • Bar/lounge

Property Features

Hilton Garden Inn Detroit/Novi offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 4600 square feet (427 square meters) and includes conference space. The business-friendly Hilton Garden Inn Detroit/Novi also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3-star Novi hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 4 levels
  • 4600 sq ft of conference space
  • 427 sq m of conference space
  • Built in 2008
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Detroit/Novi offers 148 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. This Novi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Skydiving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 12.95 for adults and USD 7.95 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Detroit/Novi
  • Hilton Garden Inn Detroit/Novi Hotel
  • Hilton Garden Inn Detroit/Novi Hotel Novi
  • Hilton Garden Inn Detroit/Novi Novi
  • Hilton Garden Inn Novi
  • Hilton Garden Inn Novi
  • Hilton Garn troitNovi Novi
  • Hilton Detroit Novi Novi
  • Hilton Garden Inn Detroit/Novi Novi
  • Hilton Garden Inn Detroit/Novi Hotel
  • Hilton Garden Inn Detroit/Novi Hotel Novi

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.