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4.2 out of 5

"Everything was clean, linen smelled fresh and front desk was very courteous. Will come here again " More

By a verified traveler on Thu 23 Jan 2020

Hotel Description

3-star hotel near Twelve Oaks Mall

In Novi

You'll find Twelve Oaks Mall and Suburban Collection Showplace within 3 miles (5 km) of this Novi hotel. Lucky Strike Novi and Twelve Mile Crossing at Fountain Walk are also within half a mile (1 km).

Business services

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 148 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with satellite channels. Other amenities include microwaves, room service, and premium bedding.

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$72* Per night/room Feb 28 - Feb 29

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking (Drinks/Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (Drinks/Snacks)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn Detroit/Novi ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Detroit/Novi

Everyone (5) Couples (3) Family (6)
5 out of 5
Everything was clean, linen smelled fresh and front desk was very courteous. Will come here again

Posted by on Jan 23, 2020

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Comment from Hotel Management

Jan 24, 2020 by manager

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

5 out of 5
The entire staff we met were very friendly and courteous.

Posted by on Dec 25, 2019

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Comment from Hotel Management

Dec 26, 2019 by manager

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

5 out of 5
The location was difficult to find. It was behind a shopping center and for a country boy the traffic was terrible.

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 27, 2019 by manager

Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.

5 out of 5
Nothing unique, was very clean, and tidy,nice staff

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by manager

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

4 out of 5

Posted by on Feb 25, 2019

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5 out of 5

Wonderful place to stay.

Pros: Large comfortable room, excellent service from everyone on the staff.
Cons: Pool needs to be warmed a little.
Location: You are right in the prime shopping and dining location, near all of the major expressways which will take you to any part of Metro Detroit.
The Hilton Garden Inn in Novi, MI. was a very nice hotel, friendly staff, very clean and comfortable room. My only complaint was the pool water was too cold for me, so I could not use it.

Posted by , from Arkansas on Dec 28, 2017

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Comment from Hotel Management

Dec 28, 2017 by General Manager

Thank you for the feedback regarding our hotel. Linda, We're please to know you enjoyed your overall visit, but we are always striving and looking for ways to continuously exceed guest expectations and improve our hotel. We will look into the pool temperature and hopefully be able to provide you with a better experience should your travels bring you back to Novi in the future.

2 out of 5

Ok....

The room was nice and the staff was friendly, however my shower had used wash clothes from the person who stayed before me. I'm not too sure if the shower was even cleaned because of this. The hotel offered us to have breakfast on them but we declined as they didn't have much to choose from. It's a nice hotel for those on business and very accommodating for them.

Posted by on Jul 24, 2016

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Comment from Hotel Management

by Bill holper

I am sorry to hear that we did meet your expectations. I am confident that you experience is not the norm and would ask that you give us another chance the next time your travel plans bring you back to Novi

5 out of 5

Nice clean and convenient hotel close to shopping

2 night stay for leisure. Stayed in s handicap accessible room which was very spacious

Posted by on Jul 17, 2016

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Comment from Hotel Management

Jul 19, 2016 by Bill Holepr

Thank you so much for your review –. We cannot wait to host you when your travel plans bring you back to Novi in the future

4 out of 5

Nice hotel in convenient location

Stayed for a business trip and was pleased with all aspects of my stay. The staff was courteous and helpful. The room was spacious and clean. Location was good with many dining options close by.

Posted by on Oct 12, 2015

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Comment from Hotel Management

Oct 27, 2015 by Bill Holper

Thank you for choosing the Hilton Garden Inn Novi. We appreciate all guest feedback and look forward to hosting you the next time your travel plans bring you back to the area. Bill Holper, General Manager

5 out of 5

Nice place

Overall, a good experience. I got a great rate and an early check in. The room had a bad odor when we first checked in so we told the front desk and they took care of it right away. The front desk, maintenance, and housekeeping personnel that we came in contact with were all very professional. Since my husband was a maintenance manager at another hotel for almost 9 years, we're pretty picky. We will stay at this hotel again.

Posted by , from Chicago, IL on Oct 20, 2011

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About the Hilton Garden Inn Detroit/Novi

Location 27355 Cabaret Drive, Novi, MI 48377

Property Features

Hilton Garden Inn Detroit/Novi offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 4600 square feet (427 square meters) and includes conference space. The business-friendly Hilton Garden Inn Detroit/Novi also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3-star Novi hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 4 levels
  • 4600 sq ft of conference space
  • 427 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Detroit, MI (DTW-Detroit Metropolitan Wayne County) (45.1 km / 28 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Detroit/Novi offers 148 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Skydiving nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 11.95 for adults and USD 7.95 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Detroit/Novi
  • Hilton Garden Inn Detroit/Novi Hotel
  • Hilton Garden Inn Detroit/Novi Hotel Novi
  • Hilton Garden Inn Detroit/Novi Novi
  • Hilton Garden Inn Novi
  • Hilton Garden Inn Novi
  • Hilton Garn troitNovi Novi
  • Hilton Detroit Novi Novi
  • Hilton Garden Inn Detroit/Novi Novi
  • Hilton Garden Inn Detroit/Novi Hotel
  • Hilton Garden Inn Detroit/Novi Hotel Novi

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.