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"Front desk staff were extremely helpful and friendly. Kudos to Keera especially for exceptional service, helping to put a positive note on my otherwis ... " More

By a verified traveler on Tue 20 Aug 2019

Hotel Description

3.5-star hotel near Twelve Oaks Mall

Near the airport

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Twelve Oaks Mall and within 3 miles (5 km) of Suburban Collection Showplace. West Oaks and Twelve Mile Crossing at Fountain Walk are also within half a mile (1 km).

Renovated in 2017

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Free WiFi, refrigerators

Offering conveniences like refrigerators and microwaves, the 220 guestrooms also have free WiFi and LED TVs. Premium bedding, coffee/tea makers, and free weekday newspapers are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$74* Per night/room Feb 27 - Feb 28

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Four Points by Sheraton Detroit Novi ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Detroit Novi

Everyone (3) Family (1)
5 out of 5
Front desk staff were extremely helpful and friendly. Kudos to Keera especially for exceptional service, helping to put a positive note on my otherwise challenging day.

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 20, 2019 by Keith

Thank you very much for the Excellent review and kind words about Keera. We will make sure she sees this.

4 out of 5
Restaurant closes to early. I check in late and was starving.

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 29, 2019 by Keith

We're sorry that you didn't get a chance to eat, but thank you for sharing your thoughts!

2 out of 5
Was very bad experience. Elevator and ice machine broken, never got breakfast, waited 30 min and got disgusted. Coffee in lobby cold, I could go on and on!

Posted by on Jun 6, 2019

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Comment from Hotel Management

Jun 7, 2019 by Keith

We are sorry for the issues you encountered. We will share with our team.

4 out of 5
Location is very good for our trip. Surrounding area has lots of shops.

Posted by on May 9, 2019

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Comment from Hotel Management

May 10, 2019 by Keith

Thank you for your review and the 4 out of 5!

4 out of 5

Posted by on Mar 22, 2019

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Comment from Hotel Management

Apr 1, 2019 by Keith

Thank you for the 4 out of 5 stars.

4 out of 5

Nice updated hotel

You can tell this hotel is an older building that was renovated. They did a good job though, the rooms are clean and updated. Mini fridge and free bottled water were a plus. The location is fantastic. Right by the mall and near to many shops and restaurants. I would stay here again.

Posted by , from lansing MI on Jun 11, 2018

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Comment from Hotel Management

Jun 18, 2018 by Emilia H.

Hi Lisa, Thank you so much for your great review! I am so glad to see that you enjoyed your stay. We look forward to welcoming you back on your next trip to Novi.

About the Four Points by Sheraton Detroit Novi

Location 27000 S. Karevich Drive, Novi, MI 48377

Property Features

Four Points by Sheraton Detroit Novi offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 9200 square feet (855 square meters) and includes conference space. The business-friendly Four Points by Sheraton Detroit Novi also features a vending machine, concierge services, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Four Points by Sheraton Detroit Novi was completed in 2017. This 3.5-star Novi hotel is smoke free.

  • 220 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 9200 sq ft of conference space
  • 855 sq m of conference space
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Detroit, MI (DTW-Detroit Metropolitan Wayne County) (43.8 km / 27.2 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Four Points by Sheraton Detroit Novi offers 220 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. LED televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Novi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

  • LED television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Four Points by Sheraton Detroit Novi has 2 restaurants on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • UnionPay
  • 24-hour check-in
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 for adults, USD 5 and USD 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Detroit Novi Hotel
  • Four Points Sheraton Detroit Novi
  • Four Points by Sheraton Detroit Novi Novi
  • Four Points by Sheraton Detroit Novi Hotel
  • Four Points by Sheraton Detroit Novi Hotel Novi
url importing https://www.travelocity.com/Detroit-Hotels-Four-Points-by-Sheraton-Detroit-Novi.h15121-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.