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Country Inn & Suites by Radisson, Novi, MI

2.5-star property
21625 Haggerty Rd, Novi, MI 1-855-201-7819

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3.7 out of 5
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See all 19 Travelocity Reviews

"See e mail I will be sending about my experience. " More

By a verified traveler on Mon 31 May 2021

Points Of Interest

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Hotel Description

Novi guestrooms with free WiFi

In suburbs

You'll find Ascension Providence Hospital Health Center at 7 Mile and Farmington Hills Ice Arena within 3 miles (5 km) of this hotel. St. Joe's Medical Group and St. Mary Mercy Primary Care Farmington Hills are also within 3 miles (5 km).

Renovated in 2016

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms also offer free WiFi and LED TVs with satellite channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$104* Per night/room Aug 8 - Aug 9

Studio Suite, 1 King Bed, Non Smoking (Meeting Table)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Novi, MI ratings based on 19 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Novi, MI

Everyone (8) Couples (6) Family (5)
2 out of 5
See e mail to follow

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 1, 2021 by Andrew

Dear Guest, We are saddened your stay did not meet your standards. We hope to see you again so that we may exceed your expectations. Best regards, Andrew S.

3 out of 5
See e mail I will be sending about my experience.

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 1, 2021 by Andrew

Dear Guest, We apologize that you did not have a 5 star experience. We hope to better serve you in the future. Kind regards, Andrew S.

1 out of 5
Worst place I ever stayed! I will never stay at this place again!! Very dirty and rude staff. Spend the extra to enjoy yourself.

Posted by on Apr 25, 2021

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Comment from Hotel Management

Apr 26, 2021 by Andrew

Dear Guest, Please accept our sincerest apologies regarding the issues you experienced. I will be sharing this with my team to let them know what areas need improvement. We hope to see you again soon, so that we may provide an exceptional stay exeprience! Best Regards, Andrew S.

5 out of 5

Posted by on Mar 25, 2020

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Comment from Hotel Management

Mar 26, 2020 by Andrew

Dear Guest, Thank you for your great rating, we are thrilled you enjoyed your time at our hotel. We look forward to welcoming you again soon! Best Regards, Andrew S.

4 out of 5
The only thing i didn't like was being on the firsr floor.

Posted by , from Ohio on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Andrew

Dear Guest, Thank you for sharing your feedback with us; we apologize that you were placed on the first floor. We are happy you enjoyed your overall stay, we look forward to welcoming you again soon! Best Regards, Andrew S.

4 out of 5

Posted by on Jan 16, 2020

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Comment from Hotel Management

Jan 16, 2020 by Andrew

Dear Guest, Thank you for your great rating! We are thrilled you enjoyed your time; we look forward to welcoming you again soon! Sincerely, Andrew S.

5 out of 5
We have used this chain for years and this facility maintained our expectations. It is a newer property and quite nice.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 3, 2020 by Andrew

Dear Guest- Thank you for your kind words! We are thrilled you enjoyed your time at our newly renovated hotel. We hope to see you again soon! Best Regards, Andrew S.

5 out of 5
Good breakfast! Comfortable bed! Great value for your money!

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 9, 2019 by Andrew

Dear Guest, Thank you for your kind words, we appreciate your feedback. We are thrilled you enjoyed your time at our hotel. We look forward to seeing you soon. Sincerely, Andrew S.

2 out of 5
Elevator did not work. We were on 4 th floor. Not convenient!

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by Andrew

Dear Guest, We are saddened your stay did not meet your standards. Our sincerest apologies regarding the elevator. It is operational now and we're so sorry it wasn't fixed during your stay. Best Regard, Andrew S.

5 out of 5

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 3, 2019 by Andrew

Dear Guest, We are thrilled you had a 5 star experience, and we look forward to welcoming you again soon! Best Regards, Andrew S.

About the Country Inn & Suites by Radisson, Novi, MI

Location 21625 Haggerty Rd, Novi, MI 48375

Property Features

Country Inn & Suites by Radisson, Novi, MI offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Country Inn & Suites by Radisson, Novi, MI. Free self parking is available. A complete renovation of Country Inn & Suites by Radisson, Novi, MI was completed in September 2016. This Novi hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • Built in 2003
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Detroit Metropolitan Wayne County Airport (DTW) (35.7 km / 22.2 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Novi, MI offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Novi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Novi
  • Quality Novi
  • Novi Inn
  • & Suites By Radisson, Novi, Mi
  • Country Inn & Suites by Radisson, Novi, MI Novi
  • Country Inn & Suites by Radisson, Novi, MI Hotel
  • Country Inn & Suites by Radisson, Novi, MI Hotel Novi

You should know

  • Pool access available from 6:00 AM to midnight.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.